Re: Call extensions bug

2021-10-01 Thread Google Ads API Forum Advisor
Hi Pete,

Thank you for posting your reply on this forum post.

To investigate the issue and to address it, could you provide the complete 
request and response logs with request ID generated on your end without updated 
fields?

Please provide also the screenshot of the UI where the API request did not 
reflect.

You can provide the requested details via Reply privately to author option. If 
this option is not available, then send it instead on this email address 
googleadsapi-supp...@google.com.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q23Ivfv:ref

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Re: Call extensions bug

2021-09-30 Thread Pete Lavetsky (AdWords API Guru)
Was there any resolution to this? We're running into the same thing.

On an existing CallFeedItem, we are changing the 
CallConversionReportingState to USE_ACCOUNT_LEVEL_CALL_CONVERSION_ACTION 
via setCallConversionReportingState ( Google Ads API Client Library for 
Java v 15.0.0 ) 

This mutate succeeds and the field mask for the reporting state is part of 
the mutate

On a subsequent get via the API, the reporting state has not changed ( it's 
still USE_RESOURCE_LEVEL_CALL_CONVERSION_ACTION )

We've verified that the Call Extension value did not change in the UI ( or 
the API )

Is there another level that needs to be pulled if the 
CallConversionReportingState is changed via the API?

MethodName: 
google.ads.googleads.v8.services.ExtensionFeedItemService/MutateExtensionFeedItems

Endpoint: googleads.googleapis.com:443

Headers: {developer-token=REDACTED, login-customer-id=ABC, 
x-goog-api-client=gl-java/1.8.0_161 gapic/ gax/2.5.0 grpc/1.40.1}

Body: customer_id: "ABC"

operations {

  update {

resource_name: "customers/ABC/extensionFeedItems/XYZ"

call_feed_item {

  call_conversion_reporting_state: 
USE_ACCOUNT_LEVEL_CALL_CONVERSION_ACTION

  phone_number: "(ABC)766-7318"

  country_code: "US"

  call_tracking_enabled: true

  call_conversion_tracking_disabled: false

}

extension_type: CALL

  }

  update_mask {

paths: "resource_name"

paths: "extension_type"

paths: "call_feed_item.phone_number"

paths: "call_feed_item.country_code"

paths: "call_feed_item.call_tracking_enabled"

paths: "call_feed_item.call_conversion_tracking_disabled"

paths: "call_feed_item.call_conversion_reporting_state"

  }

}

partial_failure: true



Response



Headers: 
Metadata(content-disposition=attachment,content-type=application/grpc,request-id=K1gd1cwA7wE53NnLo9D2fw,date=Tue,
 
28 Sep 2021 18:21:52 GMT,alt-svc=h3=":443"; ma=2592000,h3-29=":443"; 
ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; 
ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; 
ma=2592000,quic=":443"; ma=2592000; v="46,43")

Body: results {

  resource_name: "customers/ABC/extensionFeedItems/XYZ"

}

Thanks
Pete

On Wednesday, August 12, 2020 at 12:58:18 PM UTC-4 Google Ads API Forum 
Advisor Prod wrote:

> Hi Roman,
>
> Please try to use the CustomerExtensionsSettingService 
> 
>  
> and see if your extensions return properly with this service.
>
>
> Regards,
> Anthony
> Google Ads API Team
>
> ref:_00D1U1174p._5004Q23Ivfv:ref
>

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Re: Call extensions bug

2020-08-12 Thread Google Ads API Forum Advisor Prod
Hi Roman,

Please try to use the CustomerExtensionsSettingService and see if your 
extensions return properly with this service.

Regards,
Anthony
Google Ads API Team
ref:_00D1U1174p._5004Q23Ivfv:ref

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Re: Call extensions bug

2020-08-12 Thread Roman Bondarenko
Yes, I could provide logs, of course :) But firstly would like to point at 
some fact... 
All changes to extensions were made through platform UI but not API... with 
API I only fetched updated data from you guys) Please, note that as well. 
There are other extensions, ad groups, ads in log file (because it's sync 
and all data are fetching) but I believe you will find there call 
extensions ) 

Hope it helps! 

Thanks!
On Monday, August 10, 2020 at 10:51:53 PM UTC+3 adsapiforumadvisor wrote:

> Hi Roman,
>
> Thanks for your investigation. I'll need to take a closer look into this. 
> Can you provide me some of the logs from these API calls? Please do so 
> using *reply privately to author*.
>
> Regards,
> Anthony
> Google Ads API Team
>
> ref:_00D1U1174p._5004Q23Ivfv:ref
>

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[2020-08-12 09:56:35,576 - django.utils.autoreload - INFO] Watching for file 
changes with StatReloader
[2020-08-12 09:57:39,058 - django.request - WARNING] Bad Request: 
/api/adwords/v1/synchronize-campaigns
[2020-08-12 09:57:51,868: DEBUG/ForkPoolWorker-2] Outgoing request: 
{'SOAPAction': '""', 'Content-Type': 'text/xml; charset=utf-8', 
'authorization': 'REDACTED'}
http://schemas.xmlsoap.org/soap/envelope/;>
  
https://adwords.google.com/api/adwords/cm/v201809;>
  712-689-1293
  REDACTED
  712-689-1293 (AwApi-Python, googleads/17.0.0, 
Python/3.7.3, ServiceQueryBuilder, zeep)
  false
  false

  
  
https://adwords.google.com/api/adwords/cm/v201809;>
  SELECT BiddingStrategyType, BiddingStrategyName, 
ServingStatus, StartDate, BudgetName, EndDate, Name, Amount, Id, 
DeliveryMethod, Status, BiddingStrategyId, BudgetId, TimeUnit WHERE Id IN 
["10713819732"] AND Status IN ["ENABLED", "PAUSED", "REMOVED"] LIMIT 
0,1000

  


[2020-08-12 09:57:52,537: DEBUG/ForkPoolWorker-2] Incoming response: 
b'http://schemas.xmlsoap.org/soap/envelope/;>\n  
\nhttps://adwords.google.com/api/adwords/cm/v201809;>\n  
0005acab38940ad60a375f0168062165\n  
CampaignService\n  
query\n  1\n  
262\n\n  \n  
\nhttps://adwords.google.com/api/adwords/cm/v201809;>\n  \n  
  1\n
CampaignPage\n\n  
10713819732\n  Wait for it! Final TEST! 
de410d0b-b986-44a3-94e0-40478ec43fb9\n  
PAUSED\n  PENDING\n 
 20200820\n  20200821\n   
   \n7211087277\n
Wait for it! Final TEST! de410d0b-b986-44a3-94e0-40478ec43fb9\n
\n  
Money\n  
3300\n\n
STANDARD\n  \n  
\n
MANUAL_CPC\n  
\n\n  \n
\n  \n\n'
[2020-08-12 09:57:52,567: INFO/ForkPoolWorker-2] Request made: Service: 
"AdGroupService" Method: "query" URL: 
"https://adwords.google.com/api/adwords/cm/v201809/AdGroupService;
[2020-08-12 09:57:52,567: DEBUG/ForkPoolWorker-2] Outgoing request: 
{'SOAPAction': '""', 'Content-Type': 'text/xml; charset=utf-8', 
'authorization': 'REDACTED'}
http://schemas.xmlsoap.org/soap/envelope/;>
  
https://adwords.google.com/api/adwords/cm/v201809;>
  712-689-1293
  REDACTED
  712-689-1293 (AwApi-Python, googleads/17.0.0, 
Python/3.7.3, ServiceQueryBuilder, zeep)
  false
  false

  
  
https://adwords.google.com/api/adwords/cm/v201809;>
  SELECT CampaignId, Id, Status, AdGroupName, CpcBid WHERE 
CampaignId IN [10713819732] AND Status IN ["ENABLED"] LIMIT 0,1

  


[2020-08-12 09:57:53,048: DEBUG/ForkPoolWorker-2] Incoming response: 
b'http://schemas.xmlsoap.org/soap/envelope/;>\n  
\nhttps://adwords.google.com/api/adwords/cm/v201809;>\n  
0005acab389ddb4c02ab4379de006086\n  
AdGroupService\n  
query\n  1\n  
130\n\n  \n  
\nhttps://adwords.google.com/api/adwords/cm/v201809;>\n  \n  
  0\n
AdGroupPage\n  \n\n  
\n\n'
[2020-08-12 09:57:53,053: INFO/ForkPoolWorker-2] Request made: Service: 
"CampaignCriterionService" Method: "query" URL: 

RE: Call extensions bug

2020-08-10 Thread Google Ads API Forum Advisor Prod
Hi Roman,

Thanks for your investigation. I'll need to take a closer look into this. Can 
you provide me some of the logs from these API calls? Please do so using reply 
privately to author.

Regards,
Anthony
Google Ads API Team
ref:_00D1U1174p._5004Q23Ivfv:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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