Re: Change_status way off from Google Ads UI change history data

2022-11-01 Thread Ales Sturala
Hello,

Apologies for the late reply. The tool in the screenshots is a free tool 
https://gaql.app where you can run GAQL queries and see the result data.

I will simplify my questions and provide the logs, screenshots and all the 
details in a private reply.


Best,
 Ales

On Tuesday, 27 September 2022 at 17:45:33 UTC+2 adsapi wrote:

> Hi Juan,
>
> It appears that you have sent a blank response in this thread.
>
> Could you confirm if you are encountering the same issue as Ales? If yes, 
> could you provide more details so our team can further assist you?
>
> If your issue is separate from what Ales originally posted, and for better 
> tracking, you may create a new thread instead so we can continue the 
> discussion separately.
>
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ee8VJ:ref
>

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Re: Change_status way off from Google Ads UI change history data

2022-09-21 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Ales,

Thank you very much for the additional details and for indicating the 
request-ids. However, could you share the actual and generated request and 
response logs as well?

In addition, our team does not appear to be familiar with the reporting 
platform you are using. Is this a view from the Google Ads UI? I asked because 
you earlier mentioned observing some of the issues in the Change History view.

Could you share as well the Change History view screenshots for the SA360 
records, if they are displayed in the Change History similar to the OTHER 
records in the API or if there is a more specific tool name (client type) 
displayed?

Furthermore, you also added an issue with user emails being returned. That 
said, please provide the actual logs generated on your end so our team can also 
try and replicate these issues first, before possibly raising this to the rest 
of our team with all the relevant details.

Once more, you may then send the requested information via the Reply privately 
to author option. If this option is not available, you may send the details 
directly to our googleadsapi-supp...@google.com alias instead.

Best regards,

Peter Laurence
Google Ads API Team
ref:_00D1U1174p._5004Q2ee7RB:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: Change_status way off from Google Ads UI change history data

2022-09-21 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Ales,

Thank you for reaching out to our API support team and for raising your 
observations with the said reports.

So our team can better investigate and possibly raise this to the rest of our 
support team, could you provide the complete request and response logs, 
generated when the API and UI changes, as well as the SA360 issues were 
encountered?

For the SA360 issue, could you also provide steps on how our team may replicate 
such as provide to our team the accounts involved for this scenario?

You may then send the requested information via the Reply privately to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias instead.

Best regards,

Peter Laurence
Google Ads API Team
ref:_00D1U1174p._5004Q2ee7RB:ref

-- 
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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