Re: Cross Account Offline Conversion Tracking: This customer does not have an import conversion action that matches the conversion action provided

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Thank you for getting back to us.

It's good to know that you're now able to send conversions. As also mentioned 
on this guide, you can set up and query cross-account conversion actions using 
the API, but you must opt in your accounts to cross-account conversion tracking 
from the manager account.

Regards,

Mark Kevin Albios
Google Ads API Team
ref:_00D1U1174p._5004Q2TmgEY:ref

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Re: Cross Account Offline Conversion Tracking: This customer does not have an import conversion action that matches the conversion action provided

['ogakin' via Google Ads API and AdWords API Forum]

Hi Jim,

It' was an Import conversion. Now, I'm able to send conversions. I think 
the reason was that I was trying to upload clicks that are occurred before 
I enable the cross-account conversion.

Thank you.

On Tuesday, January 4, 2022 at 4:18:05 PM UTC+3 Jim Vaillancourt wrote:

> What type of conversion did you create in the manager account? Was it a 
> Website or Import conversion? We frequently see this issue when people 
> build Website instead of import conversions.
>
> On Monday, January 3, 2022 at 12:28:56 AM UTC-6 adsapi wrote:
>
>> Hi,
>>
>> Thank you for reaching out to our API support team.
>>
>> So our team can take a closer look at the issue, could you share the 
>> complete request 
>> 
>>  
>> and response 
>> 
>>  
>> logs, with the request-id 
>> ,
>>  
>> generated when the said error occurred? If you haven't yet, logging can be 
>> enabled by navigating to the *Client libraries > Your client library 
>> (ex. Java) > Logging* documentation, which you can access from this link 
>> .
>>
>> You may then send the requested information via the *Reply privately to 
>> author* option. If this option is not available, you may send the 
>> details directly to our googleadsa...@google.com alias instead.
>>
>> Best regards,
>>
>> [image: Google Logo] 
>> Peter Laurence Napa Oliquino 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2TmgEY:ref
>>
>

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Re: Cross Account Offline Conversion Tracking: This customer does not have an import conversion action that matches the conversion action provided

[Jim Vaillancourt]

What type of conversion did you create in the manager account? Was it a 
Website or Import conversion? We frequently see this issue when people 
build Website instead of import conversions.

On Monday, January 3, 2022 at 12:28:56 AM UTC-6 adsapi wrote:

> Hi,
>
> Thank you for reaching out to our API support team.
>
> So our team can take a closer look at the issue, could you share the 
> complete request 
> 
>  
> and response 
> 
>  
> logs, with the request-id 
> ,
>  
> generated when the said error occurred? If you haven't yet, logging can be 
> enabled by navigating to the *Client libraries > Your client library (ex. 
> Java) > Logging* documentation, which you can access from this link 
> .
>
> You may then send the requested information via the *Reply privately to 
> author* option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2TmgEY:ref
>

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: Cross Account Offline Conversion Tracking: This customer does not have an import conversion action that matches the conversion action provided

['Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum]

Hi,

Thank you for reaching out to our API support team.

So our team can take a closer look at the issue, could you share the complete 
request and response logs, with the request-id, generated when the said error 
occurred? If you haven't yet, logging can be enabled by navigating to the 
Client libraries > Your client library (ex. Java) > Logging documentation, 
which you can access from this link.

You may then send the requested information via the Reply privately to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias instead.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2TmgEY:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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