Re: Deadline Exceeded when fetching ads since 4/6

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Christian,

Thanks for getting back to us.

Could you confirm if you’re using our supported client library and encountering 
DEADLINE_EXCEEDED error? If yes, you may try not using proto-plus. Does it help 
if you switch to the non-proto-plus interface described in our docs for slower 
requests on your end? Usually generating a request this large can be slow 
because of the performance implications of proto-plus, but using the native 
protobuf interface will bypass that logic, and it is much faster.

Also, could you confirm if you’re encountering said error using REST as well? 
You may provide our team complete request and response logs, with the 
request-id generated via reply privately to author option, so that I can check 
further on my end.

Regards,

Yasar
Google Ads API Team
ref:_00D1U1174p._5004Q2ZLKsd:ref

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Re: Deadline Exceeded when fetching ads since 4/6

[Christian H.]

Hi Heidi,

that's what I'm already doing if possible: I select only the ads of 
specified adgroups. But in some cases I have to load all ads of the 
accounts and splitting up the request is really unhandy. In my opinion 
there is a performance issue/bug on your side. The reasons why I believe 
this are:
- for some account it works, for some it doesn't, even if the accounts have 
a similar structure and ad amount
- when requesting headline and description separately everything works fine 
and as expected. only when I request both fields at the same time the 
problem occurs
- with the old API we never had this problem

This reminds me of the problem I reported in February: after switching the 
the new API the conversion uploads were *much* slower than with the old 
API. And the first reaction was  "try to modify your request" too. In the 
end the seems to have been a bug, because a short time later the upload 
needed exactly the same time with the new and the old API.

So it would be great If you could double check, if there aren't any 
problems on your side. I understand that changing systems is difficult, but 
making working requests slower / worse and ask the client to modify the 
request can't be the goal of a migration.

Greetings & thanks for taking the time,

Christian

adsapi schrieb am Mittwoch, 22. Juni 2022 um 15:40:00 UTC+2:

> Hi Christian,
>
>
> Thank you for reaching out to us.
>
> You may note that timeouts are often because what is being queried is too 
> big to send back to you. It appears that those accounts where this is 
> failing contain a lot of data. To fix this deadline exceeded error you are 
> encountering, I would suggest you decrease the size of your data that 
> you're requesting back by adding filtration to your queries.
>
>
> Best regards,
> [image: Google Logo] 
> Heidi 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ZLKsd:ref
>

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Re: Deadline Exceeded when fetching ads since 4/6

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Christian,

Thank you for reaching out to us.

You may note that timeouts are often because what is being queried is too big 
to send back to you. It appears that those accounts where this is failing 
contain a lot of data. To fix this deadline exceeded error you are 
encountering, I would suggest you decrease the size of your data that you're 
requesting back by adding filtration to your queries.

Best regards,

Heidi
Google Ads API Team
ref:_00D1U1174p._5004Q2ZLKsd:ref

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https://googleadsdeveloper.blogspot.com/
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Re: Deadline Exceeded when fetching ads since 4/6

[Christian H.]

Hi!

I have the same problem: downloading RSAs takes too long (for some 
accounts). I run into the DEADLINE_EXCEEDED exception too (And I set the 
timeout to 20 minutes which should be more than sufficient).

There is a workaround: if I request headlines and descriptions with 
different requests the response is returned within seconds. 

But I would rather remove the workaround and not split the request.

Best regards,

Christian
adsapi schrieb am Montag, 11. April 2022 um 08:10:15 UTC+2:

> Hi Gavin,
>
> Thank you for reaching out to us.
>
> The DEADLINE_EXCEEDED 
> 
>  
> error occurs when the request took longer than a deadline.
>
> But since you said that “*The query can successfully return ~400k 
> Responsive Search Ads within 40 minutes. But now it hit the "Deadline 
> Exceeded" every 15 minutes*” even though the default value is 1 hour, 
> then this could indicate an issue with the client library 
> . I 
> would recommend that you reach out to the client library owners via this 
> link  , to check 
> the issue on the client library that causing the RPC_DEADLINE_TOO_SHORT 
> 
> .
>
> Best regards,
> [image: Google Logo] 
> Heidi 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ZLKsd:ref
>

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RE: Deadline Exceeded when fetching ads since 4/6

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Gavin,

Thank you for reaching out to us.

The DEADLINE_EXCEEDED error occurs when the request took longer than a deadline.

But since you said that “The query can successfully return ~400k Responsive 
Search Ads within 40 minutes. But now it hit the "Deadline Exceeded" every 15 
minutes” even though the default value is 1 hour, then this could indicate an 
issue with the client library. I would recommend that you reach out to the 
client library owners via this link , to check the issue on the client library 
that causing the RPC_DEADLINE_TOO_SHORT.

Best regards,

Heidi
Google Ads API Team
ref:_00D1U1174p._5004Q2ZLKsd:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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