RE: Delay Data Report and Refresh Token problem's
Hi, Thank you for reaching out to our API support team. Also, no worries as your English is good and our team is able understand the concern. Moving forward to your first item with the delay in the reports, could you confirm if the data being returned in the API's campaign view is delayed or different, as compared to the Google Ads UI's equivalent Campaigns view? I asked because, if there is a discrepancy between the statistics from the UI and the API then it may indicate an issue. If there are discrepancies, you may provide your customer ID, the complete screenshot of the Campaigns view of the Google Ads UI, and also the complete request and response logs, and the request-id. If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link. However, if both the UI and API's results are similar then, I would recommend that you reach out to the Google Ads Product Support team via this link, for more information on what is causing the delays, based on the data freshness article. As for your issues with your refresh token, I would recommend that you reach out directly to the Google API Console Support team, via this link, as they are the more appropriate team to provide guidance on the behavior of your credentials, including the said refresh token. Best regards, Peter Laurence Napa Oliquino Google Ads API Team ref:_00D1U1174p._5004Q2IxKkb:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/QRhAJ0QV53IL00xyDWo9XOQaemWJ815faQJQ%40sfdc.net.
RE: Delay Data Report and Refresh Token problem's
Hi, In addition, you may send the requested details (customer ID, screenshots, logs) via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsapi-supp...@google.com alias instead. Best regards, Peter Laurence Napa Oliquino Google Ads API Team ref:_00D1U1174p._5004Q2IxKkb:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/yXS-s0QV53KQ00tsJ5-fdJSJ2UZjGHTONpPA%40sfdc.net.
Re: Delay Data Report and Refresh Token problem's
Thank you, Peter. For the issue with refresh_token: we have taken a note and write to support Google API Console. For the issue with delay in the reports: unfortunately, we can't provide screenshots for the 18th June from the UI, because now there are already updated data in the interface, and there have been no new delays yet. As far as I understand, this is no longer a question of API support, but of support for the Google Adsense product itself. Thank you very much for your answer, if during the debriefing we find any problems related specifically to the API, we will write to a new topic, this can be closed, thank you again more and good luck. среда, 23 июня 2021 г. в 10:36:39 UTC+5, adsapi: > Hi, > > In addition, you may send the requested details (customer ID, screenshots, > logs) via the *Reply privately to author* option. If this option is not > available, you may send the details directly to our > googleadsa...@google.com alias instead. > > > Best regards, > > [image: Google Logo] > Peter Laurence Napa Oliquino > Google Ads API Team > > > ref:_00D1U1174p._5004Q2IxKkb:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/79349374-5b00-4281-8488-9036d349436fn%40googlegroups.com.
