Re-posting the last inquiry (
https://groups.google.com/g/adwords-api/c/jTz1XiPSw3Q)from the forum as it
wasn't routed to our support queue.
Regards,
Google Ads API Team
On Saturday, March 18, 2023 at 12:22:09 AM UTC+8 sofia...@opratel.com wrote:
> Hi support, I use Google Ad API for uploading offline conversation. We
> never have any issues with the upload until a few days ago. Suddenly all
> gclids are having this error
> EVENT_NOT_FOUND.
> I highly appreciate your support
>
> Method Name:
> /google.ads.googleads.v12.services.ConversionUploadService/UploadClickConversions
> Host: googleads.googleapis.com
> Headers: {
> "x-goog-api-client": "gl-php\/7.4.29 gccl\/17.1.0 gapic\/17.1.0
> gax\/1.18.1 grpc\/1.45.0 rest\/1.18.1 pb\/3.19.4+c",
> "x-goog-request-params": "customer_id=9829747784",
> "developer-token": "REDACTED",
> "login-customer-id": "9829747784"
> }
> Request:
> {"customerId":"9829747784","conversions":[{"gclid":"CjwKCAiA3pugBhAwEiwAWFzwdWRIDWRPR0VINi2fdPoR8Q_Y5T4lQPMJ2wc4FeepLSxuAchNHew0pBoCJGoQAvD_BwE","conversionAction":"customers/9829747784/conversionActions/346628319","conversionDateTime":"2023-03-15
>
> 09:20:16+00:00","conversionValue":250,"currencyCode":"USD"}],"partialFailure":true}
>
> Response
> ---
> Headers: {
> "content-disposition": "attachment",
> "request-id": "sLw3n9-9o1NT_clUXVWSSg",
> "date": "Fri, 17 Mar 2023 01:08:03 GMT",
> "alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"
> }
> Response:
> {"partialFailureError":{"code":3,"message":"The click associated with the
> identifier or iOS URL parameter does not exist in the system. This can
> occur if the identifier or iOS URL parameter are collected for non Google
> Ads clicks (for example, Search Ads 360)., at
> conversions[0].gclid","details":[{"@type":"
> type.googleapis.com/google.ads.googleads.v12.errors.GoogleAdsFailure","errors":[{"errorCode":{"conversionUploadError":"EVENT_NOT_FOUND"},"message":"The
>
> click associated with the identifier or iOS URL parameter does not exist in
> the system. This can occur if the identifier or iOS URL parameter are
> collected for non Google Ads clicks (for example, Search Ads
> 360).","trigger":{"stringValue":"CjwKCAiA3pugBhAwEiwAWFzwdWRIDWRPR0VINi2fdPoR8Q_Y5T4lQPMJ2wc4FeepLSxuAchNHew0pBoCJGoQAvD_BwE"},"location":{"fieldPathElements":[{"fieldName":"conversions","index":0},{"fieldName":"gclid"}]}}]}]},"results":[{}]}
> [2023-03-17T01:09:03.300739+00:00] google-ads.INFO: Request made: Host: "
> googleads.googleapis.com", Method:
> "/google.ads.googleads.v12.services.ConversionUploadService/UploadClickConversions",
>
> CustomerId: 9829747784, RequestId: "n_xvNIRkA6AsrQVGQaxxBQ", IsFault: 0,
> FaultMessage: "None"
> [2023-03-17T01:09:03.300978+00:00] google-ads.DEBUG: Request
> ---
>
>
>
>
--
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