RE: How to import UserLists the custom audience , using the remarketing

2021-06-17 Thread Google Ads API Forum Advisor
Hi Elis,

Thank you for you patience. I work with Aryeh and allow me to assist you for 
now.

Based on the feedback we received from our team, our system sees 2000 items 
uploaded. However none of them matched to a Google account. Below are some of 
the possibilities as to why :

1. The data was not normalized and hashed using SHA-256. - For this scenario, 
you may refer to this guide and example on how your data would need to be 
hashed.
2. Another possibility is that all the data you sent does not match any Google 
accounts in our system

That said, you may ensure that all the requirements and considerations were 
followed before uploading to further guarantee successful audience uploads.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2IuadG:ref

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RE: How to import UserLists the custom audience , using the remarketing

2021-06-14 Thread Google Ads API Forum Advisor
Hi Elis,

Thank you for sending me the request/response. I hope you deleted your post 
quickly, if it was exposed for too long there's a chance that someone can see 
it. Please note, it is not recommended to share developer token on public 
forum. When needed, we have alternate channels to receive private data.

Let me bring up to my team what you are experiencing and we will get back to 
you as soon as possible.

Regards,

Aryeh Baker
Google Ads API Team
ref:_00D1U1174p._5004Q2IuadG:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: How to import UserLists the custom audience , using the remarketing

2021-06-08 Thread Google Ads API Forum Advisor
Hi Elis,

Thank you for reaching out to the Google Adwords API support. To address your 
issue with no additions to your list can you provide the complete SOAP request 
and response logs? Please provide the requested details via Reply to author 
option.

Regards,

Aryeh Baker
Google Ads API Team
ref:_00D1U1174p._5004Q2I0s1A:ref

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-- 
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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