Re: Migrated our application from Adwords to Google Ads having some issues with User Match List

2022-08-31 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi Alejandro,

Thank you for getting back to us. I work with Sherwin and allow me to assist 
you here. I hope you are doing well today.

Moving forward, regarding this, "By any chance can we have like a hangouts 
session or phone call tomorrow that may be easier. I am sure this could be 
resolved within 10 to 15 min. I can provide the whole request and response from 
our logs but we are doing 250 request each with 20 email operations so will be 
a long log to provide but we can do that as well. I have transferred a smaller 
audience of 900+ emails as well but we only see a range on your end that said 
400-500 so in that one we also loosing about half." to better check this 
concern, could you please provide the complete Ads API logs (request and 
response with request-id) that my colleague "Sherwin" requested? so our team 
further investigates this issue and gives guidance on this.

You can provide it via Reply privately to the author option. If this option is 
not available, then send it instead on this email address 
googleadsa...@google.com.

Regards,

Darwin
Google Ads API Team
ref:_00D1U1174p._5004Q2dowBw:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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Re: Migrated our application from Adwords to Google Ads having some issues with User Match List

2022-08-30 Thread Alejandro Alvarenga 
Hi Sherwin,

Looks like now is populating data but we are loosing around half of the 
records. I have posted in this conversation more detail 

https://groups.google.com/g/adwords-api/c/GqNawey0zoY.

By any chance can we have like a hangouts session or phone call tomorrow 
that may be easier. I am sure this could be resolved within 10 to 15 min. I 
can provide the whole request and response from our logs but we are doing 
250 request each with 20 email operations so will be a long log to provide 
but we can do that as well. I have transferred a smaller audience of 900+ 
emails as well but we only see a range on your end that said 400-500 so in 
that one we also loosing about half. I will appreciate your response and 
help.

On Tuesday, August 30, 2022 at 8:08:05 PM UTC-7 adsapi wrote:

> Hi Alejandro,
>
> Thank you for reaching us out. I am Sherwin from Google Ads API support 
> team. I hope that you are doing well today.
>
> Moving forward to your concern, could you please provide us the complete 
> request 
> 
>  and response 
> 
>  logs 
> with request ID 
> 
>  and request header 
> 
>  generated 
> on your end? You can provide it via Reply privately to author option. If 
> this option is not available, then send it instead on this email address 
> *googleadsa...@google.com*. If you haven't enabled the logging yet, 
> logging can be enabled by navigating to the Client libraries > Your client 
> library (ex. Java) > Logging documentation, which you can access from this
>  link 
> . 
> Add to that, could you please provide us the full screenshot of the UI 
> showing that the Audience are not populating at all?
>
> Kind regards, 
> [image: Google Logo] 
> Sherwin Vincent 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2dowBw:ref
>

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: Migrated our application from Adwords to Google Ads having some issues with User Match List

2022-08-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi Alejandro,

Thank you for reaching us out. I am Sherwin from Google Ads API support team. I 
hope that you are doing well today.

Moving forward to your concern, could you please provide us the complete 
request and response logs with request ID and request header generated on your 
end? You can provide it via Reply privately to author option. If this option is 
not available, then send it instead on this email address 
googleadsapi-supp...@google.com. If you haven't enabled the logging yet, 
logging can be enabled by navigating to the Client libraries > Your client 
library (ex. Java) > Logging documentation, which you can access from this 
link. Add to that, could you please provide us the full screenshot of the UI 
showing that the Audience are not populating at all?

Kind regards,

Sherwin Vincent
Google Ads API Team
ref:_00D1U1174p._5004Q2dowBw:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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