Re: Missing Assets

2022-08-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi there,

I ran some reports on your account and found that the assets are uploaded, yet 
they aren't attached to your page feed. You may try to create a link between 
your assets and the AssetSet.

We would still need  a 'DEBUG' log level request and response log of raw API 
communications of your asset creation to diagnose precisely.

The request and response appears similar to the JSON Mappings in our REST 
documentation with additional headers and information such as request Id. Here 
are logging instructions for our Java, .NET, PHP, Python, Ruby and Perl Ads API 
Client Libraries.

If you are using our REST interface then the full multi line curl command line 
is a request log and adding curl command line option '-i' will also generate a 
response log.

Feel free to get back to us.

Regards,

Aryeh
Google Ads API Team
ref:_00D1U1174p._5004Q2dn7mg:ref

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Re: Missing Assets

2022-08-26 Thread 'CFJ' via Google Ads API and AdWords API Forum
If you're not able to query your own backend data using the object IDs I've 
provided, then I'm unfortunately stuck here.  It's not possible to go back 
in time and grab request/response IDs where logging was not set to capture 
them at the time.  Please let me know if you're able to query your database 
to find the IDs I've provided.

On Wednesday, August 24, 2022 at 4:12:12 PM UTC-4 adsapi wrote:

> Hi,
>
> For security privacy purposes, you can provide it via the Reply 
> privately to author option. If this option is not available, then send it 
> instead on this email address googleadsapi-supp...@google.com.
>
>
> Best regards,
> [image: Google Logo] 
> Jinky 
> Google Ads API Team 
>   
>  
>
> ref:_00D1U1174p._5004Q2dn7mg:ref
>

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Re: Missing Assets

2022-08-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

For security privacy purposes, you can provide it via the Reply privately to 
author option. If this option is not available, then send it instead on this 
email address googleadsapi-supp...@google.com.

Best regards,

Jinky
Google Ads API Team
ref:_00D1U1174p._5004Q2dn7mg:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Missing Assets

2022-08-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for sending information. I work with Heidi and allow me to assist you 
here.

Our team would require the complete API logs in order to investigate further 
what this missing Assets is causing. Also, could you please provide a 
screenshot of the Google Ads UI without the truncated part? This information 
will help our team to better check the said issue.

Best regards,

Jinky
Google Ads API Team
ref:_00D1U1174p._5004Q2dn7mg:ref

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Re: Missing Assets

2022-08-24 Thread 'CFJ' via Google Ads API and AdWords API Forum
Unfortunately, request/response logging was not enabled yesterday, so I 
cannot go back and get the API logs.  However, I can provide the 
screenshots from the UI (see below), and can easily provide all 330 Asset 
IDs (see attached .TXT file).  

In the UI, this is our Page Feed.  This used to be an Extension Feed, but 
Google auto-migrated it to Assets.  The ID of that "DSA Page URLs" object 
is 6468345444.  The Asset IDs for the 330 PageFeed Assets I uploaded are 
attached.

[image: Capture.JPG]



On Wednesday, August 24, 2022 at 12:24:04 PM UTC-4 adsapi wrote:

> Hi,
>
> Thank you for reaching out to us.
>
> For our team to further investigate this, could you provide to us the full 
> screenshot of the UI you are referring to and the complete API logs (
> request 
> 
>  
> and response 
> 
>  
> with request-id 
> 
>  
> ) generated on your end when  you successfully uploaded 330 new URLs and 
> ran a SearchStream of asset_set_asset to pull back all Assets in the 
> account? Note that this can be requested or provided to the developer 
> handling the Google Ads API transactions when logging of the API requests 
> has been enabled.
>
> These are the specific guidelines to enable it. 
>
>- Java - 
>https://developers.google.com/google-ads/api/docs/client-libs/java/logging 
>- .Net - 
>
> https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging 
>- PHP - 
>https://developers.google.com/google-ads/api/docs/client-libs/php/logging 
>- Python - 
>
> https://developers.google.com/google-ads/api/docs/client-libs/python/logging 
>- Ruby - 
>https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging 
>- Perl - 
>https://developers.google.com/google-ads/api/docs/client-libs/perl/logging 
>
> You may then send the requested information via the Reply privately to 
> author option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> Best regards,
> [image: Google Logo] 
> Heidi 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2dn7mg:ref
>

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Also find us on our blog:
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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: Missing Assets

2022-08-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to us.

For our team to further investigate this, could you provide to us the full 
screenshot of the UI you are referring to and the complete API logs (request 
and response with request-id ) generated on your end when  you successfully 
uploaded 330 new URLs and ran a SearchStream of asset_set_asset to pull back 
all Assets in the account? Note that this can be requested or provided to the 
developer handling the Google Ads API transactions when logging of the API 
requests has been enabled.

These are the specific guidelines to enable it.

Java - 
https://developers.google.com/google-ads/api/docs/client-libs/java/logging
.Net - 
https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging
PHP - https://developers.google.com/google-ads/api/docs/client-libs/php/logging
Python - 
https://developers.google.com/google-ads/api/docs/client-libs/python/logging
Ruby - 
https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging
Perl - 
https://developers.google.com/google-ads/api/docs/client-libs/perl/logging

You may then send the requested information via the Reply privately to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias instead.

Best regards,

Heidi
Google Ads API Team
ref:_00D1U1174p._5004Q2dn7mg:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Groups "AdWords API and Google Ads API Forum" group.
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