Re: Newbie issue with PHP v6 library

2020-12-07 Thread Google Ads API Forum Advisor Prod 
Hi Tim -

Gotcha, sorry about the confusion there. I did find the log file you sent. The 
Customer ID in it appears to be incomplete, i.e. it's only 3 digits instead of 
10. When you execute the example, how are you passing this value in? Are you 
using the command-line arguments or inserting the values into the script 
directly? In either case you should be passing it in as an integer without 
hyphens, i.e. 1234567890 and not 123-456-7890.

Let me know if that helps with the error.

Thanks,
Ben, Google Ads API Team
ref:_00D1U1174p._5004Q28lAef:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/iAsBd0QKZ512007HXjRP5UQBSTm3y-VxXtDg%40sfdc.net.

Re: Newbie issue with PHP v6 library

2020-12-07 Thread Tim Relton 
Ben,

The CID you are using is the original fake one I used to originally open 
this question and protect private details.  There is an email as requested 
above by Peter on 3rd December, that I have replied to, that contains all 
the CIDs, keys, api logs and developer keys that are being used.  Can you 
retrieve this file and check again?

Many thanks

On Thursday, 3 December 2020 at 23:40:46 UTC adsapiforumadvisor wrote:

> Hi Tim,
>
> Thanks for this information and for trying out the Google Ads API. I can 
> see a couple issues with the request logs you sent which are independent of 
> the PHP library. I'm a little unsure why you don't receive a more 
> meaningful error message though. I'll help you work through some of the 
> things I can see, but if something specific to the PHP library comes up I'm 
> going to ask you to file an Issue on their GitHub repo, there the 
> maintainers or other users will be able to offer more specialized support.
>
> First, the CID you're using (9876543211) doesn't actually appear to be 
> valid. Second the login-customer-id appears to not only be invalid, but it 
> isn't formatted correctly - it should not include the hyphens as it does in 
> your request.
>
> Have you gone through our Quickstart Guide 
>  
> and followed the instructions on how to create an account and OAuth 
> credentials to make a request to our API? They will explain how to attain a 
> valid Customer ID as well as how to use the login-customer-id header (*you 
> don't always need to include it*).
>
> Here are additional instructions specific to the PHP client library 
> , if 
> you haven't already seen them.
>
> Let me know if you've gone over these yet, and whether you expect that 
> this CID should in fact be valid.
>
> Thanks,
> Ben, Google Ads API Team
>
> ref:_00D1U1174p._5004Q28lAef:ref
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/da23c91e-6483-431c-9e1b-7c9cd4097c3an%40googlegroups.com.

Re: Newbie issue with PHP v6 library

2020-12-03 Thread Google Ads API Forum Advisor Prod 
Hi Tim,

Thanks for this information and for trying out the Google Ads API. I can see a 
couple issues with the request logs you sent which are independent of the PHP 
library. I'm a little unsure why you don't receive a more meaningful error 
message though. I'll help you work through some of the things I can see, but if 
something specific to the PHP library comes up I'm going to ask you to file an 
Issue on their GitHub repo, there the maintainers or other users will be able 
to offer more specialized support.

First, the CID you're using (9876543211) doesn't actually appear to be valid. 
Second the login-customer-id appears to not only be invalid, but it isn't 
formatted correctly - it should not include the hyphens as it does in your 
request.

Have you gone through our Quickstart Guide and followed the instructions on how 
to create an account and OAuth credentials to make a request to our API? They 
will explain how to attain a valid Customer ID as well as how to use the 
login-customer-id header (you don't always need to include it).

Here are additional instructions specific to the PHP client library, if you 
haven't already seen them.

Let me know if you've gone over these yet, and whether you expect that this CID 
should in fact be valid.

Thanks,
Ben, Google Ads API Team
ref:_00D1U1174p._5004Q28lAef:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/iJsXp0QKSF37001bKPC70eSSqO3KBgqObGpQ%40sfdc.net.

Re: Newbie issue with PHP v6 library

2020-12-02 Thread Google Ads API Forum Advisor Prod 
Hi Tim,

I am updating this thread to let you know that we have received the requested 
information. Allow me now to reach out to the rest of our team to discuss and 
investigate further. We'll reach back once we have updates.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q28lAef:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/ARSUx0QKR72M00ludDeXxXQGaDuvkFgN629Q%40sfdc.net.

Re: Newbie issue with PHP v6 library

2020-12-01 Thread Google Ads API Forum Advisor Prod 
Hi Tim,

Sorry to hear that.

Please provide the requested details on this email address 
googleadsapi-supp...@google.com for privacy purposes.

Also, if you haven't enabled yet the logging of API transaction for PHP client 
library, you may follow this guide.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q28lAef:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/6gz-z0QKNNJK00dLLfvtalSECirniNXIQZRg%40sfdc.net.

Re: Newbie issue with PHP v6 library

2020-11-27 Thread Tim Relton 
Hello,

Thanks for the reply.  Sadly this happens 100% of the time.

>From a terminal window on cPanel

$ cd google-ads-php
google-ads-php]$ php examples/BasicOperations/GetCampaigns.php --customerId 
987-654-3210

also 

google-ads-php]$ php examples/BasicOperations/GetCampaigns.php --customerId 
9876543210 

gives me the same output api.log as sent (obviously with IDs changed).

For some reason I can't send a private reply.  Can you fix this so I can 
send over logs and Manager / Client IDs, keys etc?
On Friday, 27 November 2020 at 09:53:54 UTC adsapiforumadvisor wrote:

> Hi Tim,
>
> Thanks for posting your concern.
>
> The INTERNAL_ERROR 
> 
>  
> usually occurs when something unexpected happened while processing the 
> request such as a bug. However, retrying API request after some time will 
> make it work.
>
> However, if this error is occurring frequently, then please provide the 
> customer ID and complete request and response logs with request ID to 
> investigate. You can provide it via *Reply privately to author* option.
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q28lAef:ref
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/9adb8ccc-f25d-424c-a65f-09a36a052de8n%40googlegroups.com.

RE: Newbie issue with PHP v6 library

2020-11-27 Thread Google Ads API Forum Advisor Prod 
Hi Tim,

Thanks for posting your concern.

The INTERNAL_ERROR usually occurs when something unexpected happened while 
processing the request such as a bug. However, retrying API request after some 
time will make it work.

However, if this error is occurring frequently, then please provide the 
customer ID and complete request and response logs with request ID to 
investigate. You can provide it via Reply privately to author option.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q28lAef:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/gsuD20QKG8T400DFc8WVmaS-OW4P_Xo0eSzA%40sfdc.net.