Re: google ads api basic access request still pending

[Felix Wunderman]

Hi,

why do I not get any support from you? We have a large enterprise to 
support and currently loosing the customers trust. This is by far the worst 
support experience that I ever had to deal with.
Felix Wunderman schrieb am Montag, 11. März 2024 um 09:25:14 UTC+1:

> Hi, 
>
> some time has passed. Could you provide an update on this?
>
> Thanks!
>
> Felix Wunderman schrieb am Donnerstag, 7. März 2024 um 15:30:08 UTC+1:
>
>> Hi,
>>
>> are there any updates on this?  Please help us out.
>>
>> Thanks
>>
>>
>> Felix Wunderman schrieb am Mittwoch, 6. März 2024 um 16:47:29 UTC+1:
>>
>>> Hi together,
>>>
>>> are there any updates on this? 
>>> Our client is still waiting and it is getting harder and harder to 
>>> explain what excactly the issue is and why they have to wait for such a 
>>> long time for the implementation. 
>>>
>>> Thank you so much for speeding this up. 
>>>
>>> Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 
>>> 19:36:56 UTC+1:
>>>
 Hi,

 Thank you for reaching out to the Google Ads API support team.

 After reviewing your concern, I understand that you applied for Basic 
 access, but you haven’t received any response.

 Since the access requests are handled by the Google Ads API Compliance 
 team, we are transferring the case to the Ads API Compliance team.

 @Compliance team, please confirm if you are able to assist in the below 
 access request.

 Summary: The user has applied for the developer token access with the 
 below details. 

- Google Ads Manager Account (MCC) ID: 981-919-5260 
- Cases ID: 4-078935938, 9-513935511, 8-916735821 
- Access type: Basic 

 Do reach out to the Google Ads API 
  support team 
 for any queries related to the API.
   
 This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"

 Thanks,
   
 [image: Google Logo] Google Ads API Team 




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Re: google ads api basic access request still pending

[Felix Wunderman]

Hi, 

some time has passed. Could you provide an update on this?

Thanks!

Felix Wunderman schrieb am Donnerstag, 7. März 2024 um 15:30:08 UTC+1:

> Hi,
>
> are there any updates on this?  Please help us out.
>
> Thanks
>
>
> Felix Wunderman schrieb am Mittwoch, 6. März 2024 um 16:47:29 UTC+1:
>
>> Hi together,
>>
>> are there any updates on this? 
>> Our client is still waiting and it is getting harder and harder to 
>> explain what excactly the issue is and why they have to wait for such a 
>> long time for the implementation. 
>>
>> Thank you so much for speeding this up. 
>>
>> Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 
>> 19:36:56 UTC+1:
>>
>>> Hi,
>>>
>>> Thank you for reaching out to the Google Ads API support team.
>>>
>>> After reviewing your concern, I understand that you applied for Basic 
>>> access, but you haven’t received any response.
>>>
>>> Since the access requests are handled by the Google Ads API Compliance 
>>> team, we are transferring the case to the Ads API Compliance team.
>>>
>>> @Compliance team, please confirm if you are able to assist in the below 
>>> access request.
>>>
>>> Summary: The user has applied for the developer token access with the 
>>> below details. 
>>>
>>>- Google Ads Manager Account (MCC) ID: 981-919-5260 
>>>- Cases ID: 4-078935938, 9-513935511, 8-916735821 
>>>- Access type: Basic 
>>>
>>> Do reach out to the Google Ads API 
>>>  support team 
>>> for any queries related to the API.
>>>   
>>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>
>>>

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Re: google ads api basic access request still pending

[Felix Wunderman]

Hi,

are there any updates on this?  Please help us out.

Thanks


Felix Wunderman schrieb am Mittwoch, 6. März 2024 um 16:47:29 UTC+1:

> Hi together,
>
> are there any updates on this? 
> Our client is still waiting and it is getting harder and harder to explain 
> what excactly the issue is and why they have to wait for such a long time 
> for the implementation. 
>
> Thank you so much for speeding this up. 
>
> Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 19:36:56 
> UTC+1:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> After reviewing your concern, I understand that you applied for Basic 
>> access, but you haven’t received any response.
>>
>> Since the access requests are handled by the Google Ads API Compliance 
>> team, we are transferring the case to the Ads API Compliance team.
>>
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request.
>>
>> Summary: The user has applied for the developer token access with the 
>> below details. 
>>
>>- Google Ads Manager Account (MCC) ID: 981-919-5260 
>>- Cases ID: 4-078935938, 9-513935511, 8-916735821 
>>- Access type: Basic 
>>
>> Do reach out to the Google Ads API 
>>  support team 
>> for any queries related to the API.
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Re: google ads api basic access request still pending

[Felix Wunderman]

Hi together,

are there any updates on this? 
Our client is still waiting and it is getting harder and harder to explain 
what excactly the issue is and why they have to wait for such a long time 
for the implementation. 

Thank you so much for speeding this up. 

Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 19:36:56 
UTC+1:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you applied for Basic 
> access, but you haven’t received any response.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for the developer token access with the 
> below details. 
>
>- Google Ads Manager Account (MCC) ID: 981-919-5260 
>- Cases ID: 4-078935938, 9-513935511, 8-916735821 
>- Access type: Basic 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: google ads api basic access request still pending

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you applied for Basic access, 
but you haven’t received any response.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for the developer token access with the below 
details.

Google Ads Manager Account (MCC) ID: 981-919-5260
Cases ID: 4-078935938, 9-513935511, 8-916735821
Access type: Basic

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"

Thanks,

Google Ads API Team

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Re: google ads api basic access request

[knepp harr]

How to get case ID ?

On Friday, January 19, 2024 at 3:50:19 PM UTC+8 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted a 
> request for the basic access of Google Ads API developer token and waiting 
> for a response from the team.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 123-926-5980 
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rXWGr:ref"
>
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: google ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request 
for the basic access of Google Ads API developer token and waiting for a 
response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: 123-926-5980
Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.


This message is in relation to case "ref:!00D1U01174p.!5004Q02rXWGr:ref"

Thanks,

Google Ads API Team

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RE: google ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request 
for the Basic access of Google Ads API developer token and waiting for a 
response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the Basic access with the below details.

Google Ads Manager Account (MCC) ID: 121-536-3770
Case ID: 3-316935800

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rXHhw:ref"

Thanks,

Google Ads API Team

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Re: Google Ads API Basic Access Request has not been replied for more than 2 weeks

[Alex Kurilin]

Similar issue here, although it's only been 5 business days so far. Would 
be great to hear back from the Google Ads folks even just to have 
confirmation that they received the application and it will be eventually 
looked at.

On Tuesday, July 11, 2023 at 2:59:19 PM UTC-7 BI Aba Tech wrote:

>
> Google Team,
>
> I am following up on our request for an API key upgrade from Testing to 
> Basic in order to make important reports. We initially submitted the 
> request over a two weeks ago, and unfortunately, we have not received any 
> response from your end.
>
> To provide you with the necessary information, our Google Ads account 
> number is 236-607-2017 <(236)%20607-2017>.
>
> We greatly appreciate your attention to this matter and look forward to 
> hearing from you soon. Thank you for your assistance.
>
> Best regards.
>

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RE: google ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Thank you for reaching out to the Google Ads API team.

Kindly note that, we are unable to provide updates or the status of your 
application as our team specializes in Google Ads API related concerns and 
technical implementations only. To ensure you get proper assistance, we are 
reaching out to the Google Ads API Compliance team on your behalf and 
requesting input.

@Compliance Team, please find the pertinent details below and confirm if you 
are able to assist.

Summary:
User currently has "Test Account" access for their developer token and has 
applied for "Basic access" a month ago, but has yet to receive a response. User 
notes that it is important for him to access Google Ads API for his 
professional activities

Google Ads manager account (MCC) ID: 744-244-2025
Cases2 ID: N/A. No ID has been generated.

This message is in relation to case "ref:_00D1U1174p._5004Q2n6H1k:ref"

Thanks,

Google Ads API Team

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Re: Google Ads API Basic Access Request

['Edward Kim' via Google Ads API and AdWords API Forum]

Hi Team,

I've replied privately with the information and I haven't received any 
reply nor feedback. 
I've also submitted a form to the compliance team and I've yet to receive 
any reply or feedback.
Is there anything else I can do to get this process moving?

On Wednesday, July 5, 2023 at 4:20:20 PM UTC-4 Google Ads API and AdWords 
API Forum wrote:

> Hi, 
>
> Thanks for reaching out to the Google Ads API Forum. I hope you are doing 
> well today.
>
> I understand that you have concerns about your application for Google Ads 
> API Basic Access and haven’t received any feedback or response yet from 
> the Compliance team.
>
> Since this case wasn’t routed to our support queue, we can’t directly 
> route your concern to the Compliance team. To do this, we request to 
> provide your Google Ads account or the MCC ID and Case ID (if there is 
> any generated in the format of 0-0###0) from Compliance team form 
> (https://support.google.com/adspolicy/contact/contact_ads_api) via the Reply 
> privately to author option. If this option is not available, then send it 
> instead on this email address googleadsa...@google.com 
> . Thank you for your patience and 
> understanding. Rest assured that we will further assist you on this matter.
>
> Your response privately is highly appreciated. Have a great day.
>
> Regards,
> Google Ads API Team
> On Saturday, July 1, 2023 at 4:47:52 AM UTC+8 eddi...@optum.com wrote:
>
>> Hi Team,
>>
>> I've applied for the Google Ads API Basic Access but I haven't received 
>> any feedback nor response.
>>
>> I was looking for a Case ID but didn't see one after submitting the form 
>> and seeing the success response.
>>
>> I submitted another form just in case I missed something but that doesn't 
>> appear to be the case. 
>>
>> Here is my Google Ads Manager Account ID: 861-674-4729
>>
>> I was wondering if I could get some form of feedback or at least the case 
>> ID for tracking purposes please.
>>
>> Thank you!
>>
>

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Re: Google Ads API Basic Access Request

['Edward Kim' via Google Ads API and AdWords API Forum]

Hi Team,

Does/Can this inquiry need to be redirected to the Google Ads Compliance 
Team?

On Tuesday, July 4, 2023 at 8:29:08 AM UTC-4 Google Ads API and AdWords API 
Forum wrote:

> Re-posting the last inquiry (
> https://groups.google.com/g/adwords-api/c/TAkDEP3NhzY) from the forum as 
> it wasn't routed to our support queue.
>
> Regards,
> Google Ads API Team
> On Tuesday, July 4, 2023 at 12:29:16 AM UTC+8 eddi...@optum.com wrote:
>
>> Hi Team, 
>>
>> I wanted to follow up on the previous message to see if there was any 
>> traction on this or if you needed anything else from me
>>
>> On Friday, June 30, 2023 at 4:47:52 PM UTC-4 Edward Kim wrote:
>>
>>> Hi Team,
>>>
>>> I've applied for the Google Ads API Basic Access but I haven't received 
>>> any feedback nor response.
>>>
>>> I was looking for a Case ID but didn't see one after submitting the form 
>>> and seeing the success response.
>>>
>>> I submitted another form just in case I missed something but that 
>>> doesn't appear to be the case. 
>>>
>>> Here is my Google Ads Manager Account ID: 861-674-4729
>>>
>>> I was wondering if I could get some form of feedback or at least the 
>>> case ID for tracking purposes please.
>>>
>>> Thank you!
>>>
>>

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RE: google ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thanks for reaching out to Google Ads API Forum.

Please note that with regards to concerns related to the granting and approval 
process of these tokens are already outside of the scope of the Google Ads API 
support team as our team specializes in Google Ads API-related concerns and 
technical implementations only. To ensure you get proper assistance, we are 
reaching out to the Google Ads API Compliance team on your behalf.

In addition, can you provide the Case ID in the format of #-# after 
submitting the request of the access level? This is so that the Compliance team 
can further assist you with your concern.

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:

The customer submitted an application for basic access to the Google Ads API 
but not yet received any updates. The customer is asking for assistance 
regarding the approval of the access level.

Case ID : (requested)
Google Ads manager account (MCC) ID : 829-678-0241

This message is in relation to case "ref:_00D1U1174p._5004Q2mqvHG:ref"

Thanks,

Google Ads API Team

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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: google ads api basic access request

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thanks for reaching out to Google Ads API Forum.

With regards to your concern, I can see that there’s another thread with the 
same concern with your email address. With that, we suggest continuing the 
conversation in the other thread with the subject line of "EntityMed - Google 
Ads API approval" for better tracking of the issue. Please also note that we 
have responded on that thread regarding the issue you are having and raised 
your concern with the Compliance team.

This message is in relation to case "ref:_00D1U1174p._5004Q2mqjQO:ref"

Thanks,

Google Ads API Team

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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