Re: google ads developer token - no response & long delay in basic access

[ErezI]

Thanks,

It seems that no communication channel works at all to get any input from 
the compliance team.
There is never any email notification or any other notification on google 
ads accounts for opened ticket or a pending token request.

I'm beginning to think that I must be missing something as this doesn't 
seem to make sense.
Would appreciate if you can help me understand if this is how the process 
actually looks like or whether I'm missing something that stops the team 
from communicating with me (I have checked the API contact email is the 
right email)

On Monday 1 July 2024 at 14:52:39 UTC+3 Google Ads API Forum Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team. 
>
> Kindly note that this support channel specializes in Google Ads API 
>  related 
> concerns and technical implementations only. However, as it appears that 
> your issue is related to the basic access with the Google Ads API, I would 
> suggest you to reach out to the Google Ads Compliance team 
>  as they 
> are better equipped to assist you on this.
>   
>
>
> *This message is in relation to case "ref:!00D1U01174p.!5004Q02tJWdl:ref" 
> (ADR-00244699) Thanks,*
>   
> [image: Google Logo] *Google Ads API Team* 
> *Register 
>  for 
> the upcoming workshop: Performance Max and the Google Ads API!*
>  
>
>
>

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RE: google ads developer token - no response & long delay in basic access

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that this support channel specializes in Google Ads API related 
concerns and technical implementations only. However, as it appears that your 
issue is related to the basic access with the Google Ads API, I would suggest 
you to reach out to the Google Ads Compliance team as they are better equipped 
to assist you on this.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJWdl:ref" 
(ADR-00244699)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
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