Re: the standard access request has been in process for an extended period without a response

[Valinnov]

Same problem for me... ID 511-197-2866
Why is it so long and so complicated for basic access?

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Re: the standard access request has been in process for an extended period without a response

[chi ya]

Please deal with this problem as soon as possible, thanks

在2024年5月9日星期四 UTC+8 09:33:55 写道：

> Hi,
>
> As informed earlier, kindly note that the access requests are handled by 
> the Google Ads API Compliance team, we are transferring the case to the Ads 
> API Compliance team. I'm looping the compliance team to this email thread, 
> for further update reach out the compliance team.
>
> @Compliance team, kindly assist the user with the below access request.
>
>
> Summary: The user has applied for standard access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 253-256-6229 <(253)%20256-6229> 
>
>
>- Case ID: 0-747636399. 
>
> Note that we can assist you only with the technical queries related to the 
> Google 
> Ads API .
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tIswr:ref" (ADR-00233750)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: the standard access request has been in process for an extended period without a response

[chi ya]

Cases ID： 0-747636399

在2024年5月6日星期一 UTC+8 21:02:29 写道：

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Kindly note that the access requests are handled by the Google Ads API 
> Compliance team, we are transferring the case to the Ads API Compliance 
> team. Can you kindly provide the following information for the compliance 
> team to further assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
> Summary:
> The user has applied for standard access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID:  253-256-6229 <(253)%20256-6229> 
>
>
>- Cases ID: requested 
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tIswr:ref" (ADR-00233750)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: the standard access request has been in process for an extended period without a response

[Anmol Jain]

Issue is resolved thank you


On Tuesday, May 7, 2024 at 5:10:38 AM UTC+5:30 Anmol Jain wrote:

> They aren't replying to my previous emails either this is taking too much 
> time now
>
>
> On Monday, May 6, 2024 at 5:07:47 PM UTC+5:30 Google Ads API Forum Advisor 
> wrote:
>
>> Hi Anmol,
>>
>> As mentioned earlier, the Google Ads API access-related issues are 
>> handled by the Google Ads API Compliance team. So, I would suggest you to 
>> contact the Google Ads API Compliance support team via this link 
>> , as they 
>> are better equipped to address your concerns.
>>
>> Do reach out to the Google Ads API support team 
>>  for any 
>> queries related to the API.
>>
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02rzLlW:ref" (ADR-00224373)
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Re: the standard access request has been in process for an extended period without a response

[chi ya]

not found Cases ID

在2024年5月6日星期一 UTC+8 21:02:29 写道：

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Kindly note that the access requests are handled by the Google Ads API 
> Compliance team, we are transferring the case to the Ads API Compliance 
> team. Can you kindly provide the following information for the compliance 
> team to further assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
> Summary:
> The user has applied for standard access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID:  253-256-6229 <(253)%20256-6229> 
>
>
>- Cases ID: requested 
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tIswr:ref" (ADR-00233750)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: the standard access request has been in process for an extended period without a response

[Anmol Jain]

They aren't replying to my previous emails either this is taking too much 
time now


On Monday, May 6, 2024 at 5:07:47 PM UTC+5:30 Google Ads API Forum Advisor 
wrote:

> Hi Anmol,
>
> As mentioned earlier, the Google Ads API access-related issues are handled 
> by the Google Ads API Compliance team. So, I would suggest you to contact 
> the Google Ads API Compliance support team via this link 
> , as they 
> are better equipped to address your concerns.
>
> Do reach out to the Google Ads API support team 
>  for any queries 
> related to the API.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzLlW:ref" (ADR-00224373)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: the standard access request has been in process for an extended period without a response

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Anmol,

As mentioned earlier, the Google Ads API access-related issues are handled by 
the Google Ads API Compliance team. So, I would suggest you to contact the 
Google Ads API Compliance support team via this link, as they are better 
equipped to address your concerns.

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzLlW:ref" 
(ADR-00224373)

Thanks,

Google Ads API Team

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Re: the standard access request has been in process for an extended period without a response

[Anmol Jain]

About When I can expect a reply now its been such a long time please revert 
for the same @compliance team

On Friday, May 3, 2024 at 7:58:16 PM UTC+5:30 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Kindly note that we don't provide visibility for other email threads.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzLlW:ref" (ADR-00224373)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: the standard access request has been in process for an extended period without a response

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that we don't provide visibility for other email threads.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzLlW:ref" 
(ADR-00224373)

Thanks,

Google Ads API Team

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Re: the standard access request has been in process for an extended period without a response

[Anmol Jain]

please allow my mail to be seen in the thread

On Friday, April 26, 2024 at 6:43:42 PM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Please be informed that our team is only able to provide our support via 
> email, so I'm afraid setting up a meeting/call is not possible. We highly 
> appreciate your understanding of the matter.
>
> @Compliance team, could you please confirm if you are able to assist user 
> with the access request with below details.
>
> Summary: The user has applied for API access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 983-980-6107 <(983)%20980-6107> 
>
>
>- Cases ID:  3-375335326 
>- Access type: Standard access 
>
> Kindly note that access related issues are handled by the Google Ads API 
> Compliance team. The Compliance team is added in this mail thread. Please 
> ask if you have any more queries here and the Compliance team will shortly 
> assist you.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzLlW:ref" (ADR-00224373)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: the standard access request has been in process for an extended period without a response

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Please be informed that our team is only able to provide our support via email, 
so I'm afraid setting up a meeting/call is not possible. We highly appreciate 
your understanding of the matter.

@Compliance team, could you please confirm if you are able to assist user with 
the access request with below details.

Summary: The user has applied for API access with the below details.

Google Ads Manager Account (MCC) ID: 983-980-6107
Cases ID:  3-375335326
Access type: Standard access

Kindly note that access related issues are handled by the Google Ads API 
Compliance team. The Compliance team is added in this mail thread. Please ask 
if you have any more queries here and the Compliance team will shortly assist 
you.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzLlW:ref" 
(ADR-00224373)

Thanks,

Google Ads API Team

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Re: the standard access request has been in process for an extended period without a response

[Anmol Jain]

Hey we are facing this issue with @compliance team, we are getting late 
replies as well as we are not able to understand what changes they are 
requesting as they earlier mentioned 4 things that they think were not 
there in the product video we shared. After we shared a new video with 
everything which was tested and live they again asked for the same video 
saying it was not accessible as we do have only few campaigns running for 
the same and now they are asking for some other requirements which was 
already done and tested by the compliance team in the first submission and 
shared with the compliance team. This issue has been escalated for so long 
and is effecting our product and our user base. I request you to make a 
streamline call with us or something so we can understand where is the 
issue. @google @google-adwords

   - 
   
   Google Ads Manager Account (MCC) ID: 983-980-6107
   

   - 
   
   Case ID: 3-375335326
   

On Wednesday, April 17, 2024 at 7:01:57 PM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the standard access with the below details.
>
>- 
>
>Google Ads Manager Account (MCC) ID: 983-980-6107 <(983)%20980-6107>
>
>
>- 
>
>Case ID: 3-375335326
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzLlW:ref" (ADR-00224373)
>
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: the standard access request has been in process for an extended period without a response

[Anmol Jain]

Hi haven't got any reply yet. Please @compliance-team we are facing issue 
with the rate-limit as our user base is increasing. Hope you understand our 
concern,

   - 
   
   Google Ads Manager Account (MCC) ID: 983-980-6107
   

   - 
   
   Case ID: 3-375335326
   - 
   
   
   
On Wednesday, April 17, 2024 at 7:01:57 PM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the standard access with the below details.
>
>- 
>
>Google Ads Manager Account (MCC) ID: 983-980-6107 <(983)%20980-6107>
>
>
>- 
>
>Case ID: 3-375335326
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzLlW:ref" (ADR-00224373)
>
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: the standard access request has been in process for an extended period without a response

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the standard access with the below details.

Google Ads Manager Account (MCC) ID: 983-980-6107

Case ID: 3-375335326


Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzLlW:ref" 
(ADR-00224373)

Thanks,

Google Ads API Team

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Re: the standard access request has been in process for an extended period without a response

[Anmol Jain]

@compliance team please look into it 3-375335326 case id we are waiting 
for the reply from last two weeks


On Friday, March 1, 2024 at 2:12:51 PM UTC+5:30 google-ads-api Creatio 
wrote:

> Hi,
> Does our requests have some update? 
> We applied for the Standard access with the below details.
>
>
>
>- Google Ads Manager Account (MCC) ID: 437-616-4135
>
>
>- Case ID's: 7-532435278, 4-571136222
>
>
> On Tuesday, February 27, 2024 at 6:22:34 PM UTC+2 Dmitrii Bevz wrote:
>
>> I have the same issue, I applied twice this month, no response at all, 
>> not even confirmation that the @Compliance team had received my 
>> application, just nothing
>> My account ID is 623-027-2668
>>
>> On Tuesday, February 27, 2024 at 1:31:48 PM UTC Google Ads API Forum 
>> Advisor wrote:
>>
>>> Hi,
>>>
>>> Thank you for getting back to us.
>>>
>>> @Compliance team, please confirm if you are able to assist in the below 
>>> access request.
>>>
>>> Summary:
>>>
>>> The user has applied for the standard access with the below details. 
>>>
>>>- Google Ads Manager Account (MCC) ID: 983-980-6107 
>>><(983)%20980-6107> 
>>>
>>>
>>>- Case ID: User says that they haven't received any Case ID  
>>>
>>> Do reach out to the Google Ads API 
>>>  support team 
>>> for any queries related to the API.
>>>
>>>   
>>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzLlW:ref"
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>
>>>

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Re: the standard access request has been in process for an extended period without a response

[Anmol jain]

Do not know from where to get case ID. i believe there isn't any generated 
yet


On Tuesday, February 27, 2024 at 4:26:04 PM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
> After reviewing your concern, I understand that you have applied for 
> standard access but have not received any updates.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the standard access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 983-980-6107 <(983)%20980-6107> 
>- Cases ID: requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzLlW:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: the standard access request has been in process for an extended period without a response

[Anmol Jain]

@Compliance team we are facing the same issue from a while now not getting 
any reply from any form I had filled. Please help here MCC id - 983-980-6107


On Tuesday, February 27, 2024 at 3:20:29 PM UTC+5:30 google-ads-api Creatio 
wrote:

> Hi there,
> Does it have any updates so far?
>
> On Monday, February 26, 2024 at 10:34:55 AM UTC+2 google-ads-api Creatio 
> wrote:
>
>> Hi @Compliance team,
>>
>> Could you provide an update on the progress of our requests? We would 
>> greatly appreciate a prompt decision as the existing limits are hindering 
>> us from utilizing our integration to its full productive potential.
>>
>> Looking forward to your response.
>>
>> On Thursday, February 22, 2024 at 11:13:46 AM UTC+2 Google Ads API Forum 
>> Advisor wrote:
>>
>>> Hi,
>>>
>>> Thank you for reaching out to the Google Ads API support team.
>>>
>>> After reviewing your concern, I understand that you have submitted a 
>>> request for the Standard access of Google Ads API developer token and 
>>> waiting for a response from the team.
>>>
>>> Since the access requests are handled by the Google Ads API Compliance 
>>> team, we are transferring the case to the Ads API Compliance team.
>>>
>>> @Compliance team, please confirm if you are able to assist in the below 
>>> access request.
>>>
>>> Summary:
>>>
>>> The user has applied for the Standard access with the below details. 
>>>
>>>
>>>
>>>- Google Ads Manager Account (MCC) ID: 437-616-4135 
>>><(437)%20616-4135> 
>>>
>>>
>>>- Case ID's: 7-532435278, 4-571136222 
>>>
>>> Do reach out to the Google Ads API 
>>>  support team 
>>> for any queries related to the API.
>>>
>>>   
>>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzLlW:ref"
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>
>>>

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Re: the standard access request has been in process for an extended period without a response

['google-ads-api Creatio' via Google Ads API and AdWords API Forum]

Hi @Compliance team,

Could you provide an update on the progress of our requests? We would 
greatly appreciate a prompt decision as the existing limits are hindering 
us from utilizing our integration to its full productive potential.

Looking forward to your response.

On Thursday, February 22, 2024 at 11:13:46 AM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted a 
> request for the Standard access of Google Ads API developer token and 
> waiting for a response from the team.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the Standard access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 437-616-4135 <(437)%20616-4135> 
>
>
>- Case ID's: 7-532435278, 4-571136222 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzLlW:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: the standard access request has been in process for an extended period without a response

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request 
for the Standard access of Google Ads API developer token and waiting for a 
response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the Standard access with the below details.

Google Ads Manager Account (MCC) ID: 437-616-4135
Case ID's: 7-532435278, 4-571136222

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzLlW:ref"

Thanks,

Google Ads API Team

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: The Standard Access request has been in process for an extended period without a response

['google-ads-api Creatio' via Google Ads API and AdWords API Forum]

Hi!
Is it any updates here? 
We also requested yesterday 
on https://support.google.com/google-ads/thread/259915459/ and we get 
response that this forum is the one place where we can get assistance.
Looking forward.

On Wednesday, February 21, 2024 at 4:21:25 PM UTC+2 google-ads-api Creatio 
wrote:

> The additional information that may be useful:
>
>- Google Ads Manager Account (MCC) ID: 437-616-4135 <(437)%20616-4135>
>
>
> середу, 21 лютого 2024 р. о 16:11:26 UTC+2 google-ads-api Creatio пише:
>
>> Hello! We submitted a Standard Access application on February 1st (Case 
>> ID 7-532435278) but have yet to receive a response. Additionally, we 
>> submitted an API Compliance request on February 20th (Case ID 
>> 4-571136222) and have not received a response for that either. Could 
>> you please assist us in clarifying the status of these requests or ensure 
>> they are processed within a reasonable timeframe? 
>> Thank you.
>>
>

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