Re: RateExceededError retryAfterSeconds

2012-07-23 Thread Kevin Winter
Hi,
  We're currently investigating why the retryAfterSeconds comes back as 
zero.  In the meantime, please treat this as if the value had come back as 
30 (this is just a "cosmetic" issue where the number being returned is zero 
instead of the correct 30).

- Kevin Winter
AdWords API Team

On Sunday, July 1, 2012 10:00:27 PM UTC-4, joel wrote:
>
> Since Friday night I've seen this repeatedly in our production accounts. 
> Has anyone verified this?
>
>
>
> On Tuesday, June 26, 2012 6:34:59 AM UTC-4, Anash P. Oommen wrote:
>>
>> Hi Minh,
>>
>> Please post a sanitized SOAP request and response xml and I'll ask the 
>> API team to look into this.
>>
>> Cheers,
>> Anash P. Oommen,
>> AdWords API Advisor.
>>
>> On Wednesday, 20 June 2012 10:26:50 UTC+5:30, Minh wrote:
>>>
>>> Hi
>>>
>>> Today I noticed that the sandbox is returning retryAfterSeconds of zero 
>>> seconds. I have my application set to wait exactly the number of seconds 
>>> returned  before retrying the api call. It retries up to a certain limit 
>>> before giving up. Because the value returned is zero, my application would 
>>> instantly retry and still get RateExceededError, and so it quickly hits the 
>>> retry limit.
>>>
>>> Here's part of the soap body message the log generates
>>>
>>>
>>>
>>> RateExceededError.RATE_EXCEEDEDRateExceededErrorRATE_EXCEEDED0
>>>
>>>
>>> Is this a bug in the sandbox? It used to always return 30seconds and 
>>> then would be successful on the next retry but now that it is zero, it 
>>> quickly fails after 3 attempts. The API should be returning a figure that 
>>> is close to the correct amount of time to wait, zero clearly isn't this 
>>> figure.
>>>
>>> Minh
>>>
>>

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Re: RateExceededError retryAfterSeconds

2012-07-01 Thread joel
Since Friday night I've seen this repeatedly in our production accounts. 
Has anyone verified this?



On Tuesday, June 26, 2012 6:34:59 AM UTC-4, Anash P. Oommen wrote:
>
> Hi Minh,
>
> Please post a sanitized SOAP request and response xml and I'll ask the API 
> team to look into this.
>
> Cheers,
> Anash P. Oommen,
> AdWords API Advisor.
>
> On Wednesday, 20 June 2012 10:26:50 UTC+5:30, Minh wrote:
>>
>> Hi
>>
>> Today I noticed that the sandbox is returning retryAfterSeconds of zero 
>> seconds. I have my application set to wait exactly the number of seconds 
>> returned  before retrying the api call. It retries up to a certain limit 
>> before giving up. Because the value returned is zero, my application would 
>> instantly retry and still get RateExceededError, and so it quickly hits the 
>> retry limit.
>>
>> Here's part of the soap body message the log generates
>>
>>
>>
>> RateExceededError.RATE_EXCEEDEDRateExceededErrorRATE_EXCEEDED0
>>
>>
>> Is this a bug in the sandbox? It used to always return 30seconds and then 
>> would be successful on the next retry but now that it is zero, it quickly 
>> fails after 3 attempts. The API should be returning a figure that is close 
>> to the correct amount of time to wait, zero clearly isn't this figure.
>>
>> Minh
>>
>

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http://groups.google.com/group/adwords-api
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Re: RateExceededError retryAfterSeconds

2012-06-26 Thread Anash P. Oommen
Hi Minh,

Please post a sanitized SOAP request and response xml and I'll ask the API 
team to look into this.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Wednesday, 20 June 2012 10:26:50 UTC+5:30, Minh wrote:
>
> Hi
>
> Today I noticed that the sandbox is returning retryAfterSeconds of zero 
> seconds. I have my application set to wait exactly the number of seconds 
> returned  before retrying the api call. It retries up to a certain limit 
> before giving up. Because the value returned is zero, my application would 
> instantly retry and still get RateExceededError, and so it quickly hits the 
> retry limit.
>
> Here's part of the soap body message the log generates
>
>
>
> RateExceededError.RATE_EXCEEDEDRateExceededErrorRATE_EXCEEDED0
>
>
> Is this a bug in the sandbox? It used to always return 30seconds and then 
> would be successful on the next retry but now that it is zero, it quickly 
> fails after 3 attempts. The API should be returning a figure that is close 
> to the correct amount of time to wait, zero clearly isn't this figure.
>
> Minh
>

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RateExceededError retryAfterSeconds

2012-06-19 Thread Minh
Hi

Today I noticed that the sandbox is returning retryAfterSeconds of zero 
seconds. I have my application set to wait exactly the number of seconds 
returned  before retrying the api call. It retries up to a certain limit 
before giving up. Because the value returned is zero, my application would 
instantly retry and still get RateExceededError, and so it quickly hits the 
retry limit.

Here's part of the soap body message the log generates


RateExceededError.RATE_EXCEEDEDRateExceededErrorRATE_EXCEEDED0


Is this a bug in the sandbox? It used to always return 30seconds and then 
would be successful on the next retry but now that it is zero, it quickly 
fails after 3 attempts. The API should be returning a figure that is close 
to the correct amount of time to wait, zero clearly isn't this figure.

Minh

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Also find us on our blog and discussion group:
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http://groups.google.com/group/adwords-api
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