Re: API for Call Metrics

2012-01-10 Thread Eric Koleda
Hi Reed,

Regarding type #1, that information is available at all levels (Campaign, 
Ad Group, Ad, Keyword) and you can rely on it.

Regarding type #2, the exiting phone/call columns we expose in the API 
(both in the Stats object and the reports) are no longer being populated. 
 In the next version of the API we plan to expose additional columns that 
will contain data that matches the UI.

I don't have any updates regarding #3.

Best,
- Eric

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Re: API for Call Metrics

2012-01-10 Thread Reed
I've been doing some more experimenting with pulling call stat data.
It turns out that I can get the detailed level stat data, not just the
campaign level data, from a Keyword Performance Report.  All of the
initial documentation, and the information given at the developers
meetings in September, only talked about getting this data at the
campaign level.  Has there been a change?  If I go forward with using
the keyword level data (no predicates needed in the report definition,
just include the click type column and only look at the data for
"Phone Calls")?  That would be nice, since I have to process the
keyword level data anyway, and it gives me the numbers with a lot more
granularity.  Is there a gotcha that I'm missing?

Note that this still doesn't solve the problem discussed in point #2
above on the discrepancy between API and UI data.

thanks,
-reed

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Re: API for Call Metrics

2012-01-06 Thread Reed
Any update on getting the campaign-level call stats (type #2 in the
previous posting) to match between the UI and the API reports?
thanks,
-reed

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Re: API for Call Metrics

2011-11-23 Thread Eric Koleda
Hi Mark,

Ask and you shall receive!  I've been following up with Reed offline 
regarding call-metric data in the API.  There are three different types:

1) Campaign-level click-to-call stats: Segment by Click type in the UI 
or create a predicate for ClickType EQUALS CALLS in the API. This is 
working properly.

2) Campaign-level stats on calls that did not originate from clicks: 
Add the field Phone calls in the UI or the field NumCalls in the API. There 
is currently an issue where the API and UI stats are not matching.

3) Per-call stats: Dimensions -> Call details in the UI. This 
report doesn't exist in the API..

Best,
- Eric Koleda, AdWords API Team

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Re: API for Call Metrics

2011-11-21 Thread Mark Burcher
Thanks Reed.

Maybe Eric Koleda from the AdWords API Team can comment?

Kind regards
Mark


On Nov 18, 2:23 pm, Reed  wrote:
> CallMetricsdata was part of the advertised featureset for v201109
> campaign performance report.  If you look in the report definition,
> the columns are there, although not exactly the same as in the
> existing UI reports.  Numcalls, etc, are tehre, and  duration, but in
> the UI reports you can get one line percallthat gives you the
> areacode of thecall.  That doesn't appear to be in the API version.
> Right now the bigger problem is that it doesn't seem to work, and
> there are some Google API people looking into it.  To get tthecall
> data you are supposed to filter on the click type so that onlycall
> clicks are included, but doing so causes an report definition error -
> more details in a previous posting I made a few days ago.  Once they
> get it fixed I'm sure that the details on how we are supposed to use
> it will be posted here.

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Re: API for Call Metrics

2011-11-18 Thread Reed
Call Metrics data was part of the advertised featureset for v201109
campaign performance report.  If you look in the report definition,
the columns are there, although not exactly the same as in the
existing UI reports.  Numcalls, etc, are tehre, and  duration, but in
the UI reports you can get one line per call that gives you the
areacode of the call.  That doesn't appear to be in the API version.
Right now the bigger problem is that it doesn't seem to work, and
there are some Google API people looking into it.  To get tthe call
data you are supposed to filter on the click type so that only call
clicks are included, but doing so causes an report definition error -
more details in a previous posting I made a few days ago.  Once they
get it fixed I'm sure that the details on how we are supposed to use
it will be posted here.

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