Re: Problem sending data to report download server

['Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Yi Huang,

To better assist you, could you provide more context of the problem you are 
encountering in your reports? You may send to me the complete report 
definitions 

 you 
used, including date information, clientCustomerIds and any error messages 
that could help me investigate further. You may provide these information 
via *Reply privately to author*.

Regards,
Dannison
AdWords API Team

On Friday, August 3, 2018 at 11:20:39 AM UTC+8, yhu...@marinsoftware.com 
wrote:
>
> Hi,
>
> We have encounter this problem while downloading reports for some of our 
> customers. Two customers encounter this problem very frequently. The others 
> encounter it occasionally, such as 1 or 2 times in the last 7 days.
>
> It would be appreciated if anyone could help.
>
> Best regards,
>
> Yi Huang 
>

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Re: "Problem sending data to report download server" exception to Geo Performance Report request

['Peter Oliquino' via AdWords API Forum]

Hi Andy,

Thanks for the information you sent and my apologies for the delayed 
response. I tried generating your report on my end using the same AdWords 
API version and report definition as yours and was able to replicate the 
issue. However, I was also still able to generate the report by adding a 
filter as seen in my sample AWQL below :

String query = "SELECT Date, CampaignId, CampaignName, AdGroupId, 
AdGroupName, LocationType, MostSpecificCriteriaId, CityCriteriaId, 
MetroCriteriaId, "
+ "RegionCriteriaId, CountryCriteriaId, AdNetworkType2, 
Impressions, AveragePosition, Clicks, Device, "
+ "Conversions, ConversionValue, Cost, AllConversions, 
AllConversionValue, CrossDeviceConversions FROM GEO_PERFORMANCE_REPORT "
+ "WHERE AdNetworkType2 IN [SEARCH] "
+ "DURING 20170913, 20170913";


This being said, the reason for the error might be due to the huge amount 
of data 
 
being 
downloaded, and as a workaround, you may further breakdown your report 
request as seen in my example. I hope this has been helpful.

Thanks and regards,
Peter
AdWords API Team

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Re: "Problem sending data to report download server" exception to Geo Performance Report request

[andy . hollingsworth]

Hi Peter,

I sent you the clientCustomerId via private message. Please let me know if 
I can provide further information to help.

Thanks for looking into this. I look forward to hearing your findings.

Andy

On Friday, September 22, 2017 at 12:37:45 AM UTC-7, Peter Oliquino wrote:
>
> Hi,
>
> To better investigate your issue, could you provide your clientCustomerId? 
> You may reply via the *Reply privately to author* option.
>
> Best regards,
> Peter
> AdWords API Team
>

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Re: "Problem sending data to report download server" exception to Geo Performance Report request

['Peter Oliquino' via AdWords API Forum]

Hi,

To better investigate your issue, could you provide your clientCustomerId? 
You may reply via the *Reply privately to author* option.

Best regards,
Peter
AdWords API Team

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Re: Problem sending data to report download server for Keywords Performance Report

[kahing]

Disabling includeZeroImpression worked. Thanks!

On Wednesday, May 18, 2016 at 8:12:51 AM UTC-7, Peter Oliquino wrote:
>
> Hi,
>
> This usually occurs when the report you are requesting is large. You may 
> retry your requests after 30 seconds and another solution is to add 
> predicates in order to reduce the amount of data.
>
> Thanks,
> Peter
> AdWords API Team
>

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Re: Problem sending data to report download server for Keywords Performance Report

['Peter Oliquino' via AdWords API Forum]

Hi,

This usually occurs when the report you are requesting is large. You may 
retry your requests after 30 seconds and another solution is to add 
predicates in order to reduce the amount of data.

Thanks,
Peter
AdWords API Team

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Re: "Problem sending data to report download server" again

[mm]

Hey Joel -
In general, I see this when the report I am requesting is large. I find 
that if I wait (30 secs) and retry it will often resolve itself. In my 
case, because the report is generally for a large time span, if it hasn't 
resolved after 3 retries or so, I break the request into smaller pieces and 
repeat the process with those.

HTH -
mm

On Tuesday, March 24, 2015 at 6:39:03 AM UTC-5, Joel wrote:
>
> Seeing this repeatedly, but just one 1 single account. Last time this 
> occurred it was due to a server-side reporting problem - are reports 
> experiencing a problem again?
>
> Joel
>

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Re: "Problem sending data to report download server" again

[Josh Radcliff (AdWords API Team)]

Hi Joel,

I'm not aware of any issues with reporting recently. If you're still 
encountering this problem, please send over the customer ID (xxx-xxx-) 
and your report request (with any sensitive information removed) so I can 
investigate further.

Thanks,
Josh, AdWords API Team

On Tuesday, March 24, 2015 at 7:39:03 AM UTC-4, Joel wrote:
>
> Seeing this repeatedly, but just one 1 single account. Last time this 
> occurred it was due to a server-side reporting problem - are reports 
> experiencing a problem again?
>
> Joel
>

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