Re: Receiving ReportDownloadError.INTERNAL_SERVER_ERROR
We have the same problem. Also with placement performance reports, starting 3 days ago On Friday, August 18, 2017 at 9:59:24 AM UTC-4, Danial Klimkin wrote: > > Hello All, > > > We've confirmed there is an issue related to DisplayName column of this > report. I'll update this thread as soon as we have the resolution. > > Thank you for your patience. > > > -Danial, AdWords API Team. > > > On Friday, August 18, 2017 at 2:58:08 PM UTC+2, MdV wrote: >> >> We have the same problem. Also with placement performance reports, >> starting the 6th. >> >> >> On Thursday, 17 August 2017 07:24:48 UTC+2, Karenchiou0327TestMMC Chiou >> wrote: >>> >>> Hi AdWords team, >>> >>> Since 2017-08-16 until today, we are keep seeing "The remote server >>> returned an error: (500) Internal Server Error" when trying to fetch >>> "Placement performance report" via AdWords API. >>> *We have 11 Ad accounts do auto reporting. In each of calling there are >>> 3 one always download succeeded but there are 8 one not working.* >>> Could you please help us.Thank you very much. >>> >>> Here are the code for report definition and response >>> >>> >>> >>> https://adwords.google.com/api/adwords/cm/v201705;> >>> Date >>> Cost >>> ActiveViewImpressions >>> ActiveViewMeasurableImpressions >>> AdGroupId >>> Id >>> Criteria >>> DisplayName >>> IsRestrict >>> IsNegative >>> Status >>> AllConversions >>> AllConversionValue >>> CampaignId >>> Clicks >>> Conversions >>> ConversionValue >>> Engagements >>> Impressions >>> Interactions >>> VideoViews >>> >>> 20170816 >>> 20170817 >>> >>> >>> https://adwords.google.com/api/adwords/cm/v201705 >>> ">PLACEMENT_PERFORMANCE_REPORT >>> https://adwords.google.com/api/adwords/cm/v201705 >>> ">PLACEMENT_PERFORMANCE_REPORT >>> https://adwords.google.com/api/adwords/cm/v201705 >>> ">CUSTOM_DATE >>> https://adwords.google.com/api/adwords/cm/v201705 >>> ">CSV >>> >>> >>> >>> >>> Response >>> >>> >>> >>> >>> ReportDownloadError.INTERNAL_SERVER_ERROR >>> Unexpected Internal Server Error >>> >>> >>> >>> >>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/18595338-c706-469b-9ba2-35a30a410477%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Receiving ReportDownloadError.INTERNAL_SERVER_ERROR
Hello All, We've confirmed there is an issue related to DisplayName column of this report. I'll update this thread as soon as we have the resolution. Thank you for your patience. -Danial, AdWords API Team. On Friday, August 18, 2017 at 2:58:08 PM UTC+2, MdV wrote: > > We have the same problem. Also with placement performance reports, > starting the 6th. > > > On Thursday, 17 August 2017 07:24:48 UTC+2, Karenchiou0327TestMMC Chiou > wrote: >> >> Hi AdWords team, >> >> Since 2017-08-16 until today, we are keep seeing "The remote server >> returned an error: (500) Internal Server Error" when trying to fetch >> "Placement performance report" via AdWords API. >> *We have 11 Ad accounts do auto reporting. In each of calling there are 3 >> one always download succeeded but there are 8 one not working.* >> Could you please help us.Thank you very much. >> >> Here are the code for report definition and response >> >> >> >> https://adwords.google.com/api/adwords/cm/v201705;> >> Date >> Cost >> ActiveViewImpressions >> ActiveViewMeasurableImpressions >> AdGroupId >> Id >> Criteria >> DisplayName >> IsRestrict >> IsNegative >> Status >> AllConversions >> AllConversionValue >> CampaignId >> Clicks >> Conversions >> ConversionValue >> Engagements >> Impressions >> Interactions >> VideoViews >> >> 20170816 >> 20170817 >> >> >> https://adwords.google.com/api/adwords/cm/v201705 >> ">PLACEMENT_PERFORMANCE_REPORT >> https://adwords.google.com/api/adwords/cm/v201705 >> ">PLACEMENT_PERFORMANCE_REPORT >> https://adwords.google.com/api/adwords/cm/v201705 >> ">CUSTOM_DATE >> https://adwords.google.com/api/adwords/cm/v201705 >> ">CSV >> >> >> >> >> Response >> >> >> >> >> ReportDownloadError.INTERNAL_SERVER_ERROR >> Unexpected Internal Server Error >> >> >> >> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/ea16e3d9-e31c-4832-a135-118726795000%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Receiving ReportDownloadError.INTERNAL_SERVER_ERROR
We have the same problem. Also with placement performance reports, starting the 6th. On Thursday, 17 August 2017 07:24:48 UTC+2, Karenchiou0327TestMMC Chiou wrote: > > Hi AdWords team, > > Since 2017-08-16 until today, we are keep seeing "The remote server > returned an error: (500) Internal Server Error" when trying to fetch > "Placement performance report" via AdWords API. > *We have 11 Ad accounts do auto reporting. In each of calling there are 3 > one always download succeeded but there are 8 one not working.* > Could you please help us.Thank you very much. > > Here are the code for report definition and response > > > > https://adwords.google.com/api/adwords/cm/v201705;> > Date > Cost > ActiveViewImpressions > ActiveViewMeasurableImpressions > AdGroupId > Id > Criteria > DisplayName > IsRestrict > IsNegative > Status > AllConversions > AllConversionValue > CampaignId > Clicks > Conversions > ConversionValue > Engagements > Impressions > Interactions > VideoViews > > 20170816 > 20170817 > > > https://adwords.google.com/api/adwords/cm/v201705 > ">PLACEMENT_PERFORMANCE_REPORT > https://adwords.google.com/api/adwords/cm/v201705 > ">PLACEMENT_PERFORMANCE_REPORT > https://adwords.google.com/api/adwords/cm/v201705 > ">CUSTOM_DATE > https://adwords.google.com/api/adwords/cm/v201705 > ">CSV > > > > > Response > > > > > ReportDownloadError.INTERNAL_SERVER_ERROR > Unexpected Internal Server Error > > > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/a7298c8d-cfa5-4213-a7ed-37a553e07add%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Receiving ReportDownloadError.INTERNAL_SERVER_ERROR
Hi, Could you provide the clientCustomerIDs you used in generating the successful reports and that of with failed reports? Also, could you confirm if the issue is consistent if you'll try to generate the same report again in one of the accounts which has a failed report? Aside from that, could you also confirm if other report types are running successfully in all accounts? Kindly use the *Reply privately to author* option when replying. Thanks, Vincent AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/dc7341b9-18cd-442d-a0c4-8836782744f0%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Receiving ReportDownloadError.INTERNAL_SERVER_ERROR from AdWords endpoint
Pablo,
It would be great if you could collect the failure report requet/response
logs and send me the log in private. Also, please take note on frequency
and/or time of day when it usually occurred. It'll help me track things
down.
Cheers,
Ray
On Tuesday, March 18, 2014 6:27:57 PM UTC-4, Pablo Ochoa wrote:
Good morning, we're having an annoying issue when trying to fetch data
from AdWords API, our production server reports the following error:
AdwordsApi::Errors::ReportXmlError: HTTP code: 500, error type:
'ReportDownloadError.INTERNAL_SERVER_ERROR', trigger: 'Unexpected Internal
Server Error', field path: ''
This is a rails app using google-adwords-api-0.11.0... I started
investigating if this is effectively credentials problem. Turns out I
wasn't able to reproduce it... I mean running the code used to perform the
fetch with the same failed data retrieves results normally.
One thing to note is that we use OAUTH authentication and version 201309
of the API. Here's the code for the people familiar with ruby
srv = connection.report_utils(credentials.api_version)
predicates = predicates.map do |field_name, values|
{:field = field_name, :operator = 'IN', :values =
Array.wrap(values)}
end
report_definition = {
:selector = {
:fields = report_columns,
:predicates = [
{ :field = :CampaignId, :operator = 'EQUALS', :values =
[campaign_id] },
*predicates
]
},
:report_name = report_type,
:report_type = report_type,
:date_range_type = 'ALL_TIME',
:download_format = 'CSV'
}
srv.download_report(report_definition)
The error is not triggered for all the requests we do, but at random
moments. Any idea why this error might be happening? Is it expected to
have some 500 responses from server?
Any help or clue where to start investigating would be really appreciated.
Thanks
--
--
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Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
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