Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera
Hi Thanet, thanks for getting back to this. We did not experience the problem since Sep 10th, so for now everything is fine. Best, Christian On Friday, October 9, 2015 at 2:31:37 PM UTC+2, Thanet Knack Praneenararat wrote: > > Hi Christian, > > I really apologize for the delay. > If you're still faced with this issue, please let us know. > > Best, > Thanet, AdWords API Team > > On Thursday, September 3, 2015 at 4:02:07 AM UTC+9, Christian wrote: >> >> Hi, >> >> yes we still experiencing this error. I would really appreciate it if you >> could investigate this. >> >> Best regards, >> Christian >> >> On Wednesday, September 2, 2015 at 3:23:02 PM UTC+2, Anthony Madrigal >> wrote: >>> >>> Hi Christian, >>> >>> Yes, I did receive your SOAP request. Are you still experiencing this >>> error? If so, please let me know so that I can troubleshoot. >>> >>> Thanks, >>> Anthony >>> AdWords API Team >>> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/7d775dcb-b626-4d9c-9d97-6d4a0fb42355%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera
Hi Christian, I really apologize for the delay. If you're still faced with this issue, please let us know. Best, Thanet, AdWords API Team On Thursday, September 3, 2015 at 4:02:07 AM UTC+9, Christian wrote: > > Hi, > > yes we still experiencing this error. I would really appreciate it if you > could investigate this. > > Best regards, > Christian > > On Wednesday, September 2, 2015 at 3:23:02 PM UTC+2, Anthony Madrigal > wrote: >> >> Hi Christian, >> >> Yes, I did receive your SOAP request. Are you still experiencing this >> error? If so, please let me know so that I can troubleshoot. >> >> Thanks, >> Anthony >> AdWords API Team >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/05dc38c7-f27b-4e40-a48e-d3f9c29b4ccd%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera
Hi Christian, We're looking into this issue and will get back to you once we get any updates. Best, Thanet, AdWords API Team On Thursday, September 3, 2015 at 4:02:07 AM UTC+9, Christian wrote: > > Hi, > > yes we still experiencing this error. I would really appreciate it if you > could investigate this. > > Best regards, > Christian > > On Wednesday, September 2, 2015 at 3:23:02 PM UTC+2, Anthony Madrigal > wrote: >> >> Hi Christian, >> >> Yes, I did receive your SOAP request. Are you still experiencing this >> error? If so, please let me know so that I can troubleshoot. >> >> Thanks, >> Anthony >> AdWords API Team >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/b9b6239a-b99d-41e2-9646-f0f4604da842%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera
Hi, yes we still experiencing this error. I would really appreciate it if you could investigate this. Best regards, Christian On Wednesday, September 2, 2015 at 3:23:02 PM UTC+2, Anthony Madrigal wrote: > > Hi Christian, > > Yes, I did receive your SOAP request. Are you still experiencing this > error? If so, please let me know so that I can troubleshoot. > > Thanks, > Anthony > AdWords API Team > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/6e25373f-2753-4827-87e8-a6eefb15afe3%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera
Hi Christian, Yes, I did receive your SOAP request. Are you still experiencing this error? If so, please let me know so that I can troubleshoot. Thanks, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/f3a4727f-ee10-44dd-84a2-3d0e4f627934%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera
Hi Anthony,
did you receive my private reply with the SOAP request? Just want to make
sure nothing has been lost on its way.
Best,
Christian
On Friday, August 21, 2015 at 10:38:17 AM UTC+2, Christian wrote:
>
> Hi,
>
> we have a strange behavior on a specific account where
> the AdGroupCriterionService triggers an internal API error when fetching
> DSA criteria. The same request works fine on other accounts.
>
> We use the googleads Python lib with the following selector:
>
> selector = {
> 'fields': [
> 'Id', 'AdGroupId', 'Parameter', 'Status', 'CriteriaType',
> 'CriterionUse', 'CpcBid', 'BiddingStrategyType',
> 'FirstPageCpc', 'TopOfPageCpc', 'QualityScore',
> 'Labels',
> ],
> 'predicates': [{
> 'field': 'CriteriaType',
> 'operator': 'IN',
> 'values': ['WEBPAGE'],
> }, {
> 'field': 'Status',
> 'operator': 'IN',
> 'values': ['ENABLED', 'REMOVED', 'PAUSED'],
> }, {
> 'field': 'CampaignId',
> 'operator': 'IN',
> 'values': ...,
> }],
> }
>
> For the problematic account the request fails in most cases, but not
> always. If it succeeds, it returns zero DSA criteria.
>
> I can post the account ID in a private message.
>
> Thanks in advance for some clarification why this happens.
>
> Best regards,
> Christian
>
>
>
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera
Hi Anthony, we did not see the error since August 22. I'll get back to you when it pops up again. Thanks and best regards, Christian On Friday, August 21, 2015 at 3:32:37 PM UTC+2, Anthony Madrigal wrote: > > Hey Christian, > > Could you please send me through *reply privately to author *your SOAP > XML request and response? The important response is the one that failed, > but if you could also send me when the response returns zero DSA criteria > that would be great. > > Thanks, > Anthony > AdWords API Team > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/87548dfb-864f-4dc7-a68e-11020c1d4fdc%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Repeated UNEXPECTED_INTERNAL_API_ERROR on AdGroupCriterionService when fetching DSA critera
Hey Christian, Could you please send me through *reply privately to author *your SOAP XML request and response? The important response is the one that failed, but if you could also send me when the response returns zero DSA criteria that would be great. Thanks, Anthony AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/27588946-ddd0-4309-bce6-16357826f888%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: Repeated, UNEXPECTED_INTERNAL_API_ERROR
Hi Bryan, I'm not seeing an email from you in that inbox. Can you try to send it again? (adwordsapiadvi...@google.com) It's a private inbox managed by our team, but not checked regularly. Best, - Eric On Dec 6, 6:06 pm, ADM wrote: > Eric, > > I just sent the information requested to the email given. I assume this > is a private email. > > I agree with Dan it is most likely due to AdGroup services failure. > > Please let me know the resolution. > > Best regards, > Bryan -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: Repeated, UNEXPECTED_INTERNAL_API_ERROR
Eric, I just sent the information requested to the email given. I assume this is a private email. I agree with Dan it is most likely due to AdGroup services failure. Please let me know the resolution. Best regards, Bryan -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: Repeated, UNEXPECTED_INTERNAL_API_ERROR
Hi Bryan, Can you send the four customer IDs for these accounts to adwordsapiadvi...@google.com and then ping this thread? Best, - Eric On Dec 6, 12:32 pm, ADM wrote: > Eric, > > I am still seeing these UNEXPECTED_INTERNAL_API_ERROR message for these > key 4 accounts on all calls. > > This is a very serious issue. We went literally months with nothing > like this occuring, and now we see it all the time with apparently no > solution in sight; this has been going on for weeks. > > How is this every going to be really solved? > > I guess I am left will escalating through my major clients that this is > directly affecting. > > Help! Thoughts? > > Best regards, > Bryan -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: Repeated, UNEXPECTED_INTERNAL_API_ERROR
Eric, Could you please escalate this issue with engineering? I have a large account and need the api to work so I can manage it. thanks, dan -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: Repeated, UNEXPECTED_INTERNAL_API_ERROR
Eric, I am still seeing these UNEXPECTED_INTERNAL_API_ERROR message for these key 4 accounts on all calls. This is a very serious issue. We went literally months with nothing like this occuring, and now we see it all the time with apparently no solution in sight; this has been going on for weeks. How is this every going to be really solved? I guess I am left will escalating through my major clients that this is directly affecting. Help! Thoughts? Best regards, Bryan -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
