Re: customer_client.status

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

The fix has been scheduled for the v15 release which should be around the 
middle of October. Check 
https://developers.google.com/google-ads/api/docs/sunset-dates for updates on 
the date.

This message is in relation to case "ref:_00D1U1174p._5004Q2dwij9:ref"

Thanks,

Bob Hancock
Google Ads API Team

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Re: customer_client.status

[Eric Nagel]

Putting this out there publicly, but I sent further details in private: 9 
months later, and this bug still exists. All customer clients are coming 
back as enabled, even suspended ones.

On Thursday, September 8, 2022 at 10:35:27 AM UTC-4 Google Ads API Forum 
Advisor wrote:

> Hi Eric,
>
> Thank you for telling us this, you can use curl and use the '-i' or 
> '-v'parameter to generate a response log, the multi line curl command is 
> already a request log, no need to go down rabbit holes. 
>
> Here's a template: 
>
>
> curl -v
> "https://googleads.googleapis.com/v11/customers/CUSTOMER_ID_PLACEHOLDER/googleAds:search";
>  \
> --header "Content-Type: application/json" \
> --header "login-customer-id: LOGIN_CUSTOMER_ID_PLACEHOLDER" \
> --header "developer-token: DEVELOPER_TOKEN_PLACEHOLDER" \
> --header "Authorization: Bearer ACCESS_TOKEN_PLACEHOLDER" \
> --data '{
> "query": "
> SELECT shopping_performance_view.resource_name FROM shopping_performance_view 
> PARAMETERS include_drafts=true
> "
>  , "returnTotalResultsCount": true 
> , "summaryRowSetting": "SUMMARY_ROW_WITH_RESULTS"
> ,  "pageToken": ""
> ,  "pageSize": "1"
> }'
>
> Here's our Generating new access tokens 
> 
>  guide.
>
> Regards,
>  
> [image: Google Logo] 
> Aryeh 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2dwij9:ref
>

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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Re: customer_client.status

[Eric Nagel]

Hello - trying to get the logs led me down a rabbit hole, which I'm still 
heading down. We use rest transport, which doesn't support logging. So I 
either need to install and convert my code to use gRPC or figure out 
another way to get you the logs. 

On Thursday, September 8, 2022 at 10:01:22 AM UTC-4 adsapi wrote:

> Hi Eric,
>
> Thank you for reaching out to us.
>
> For our team to further investigate this, could you please provide us with 
> the complete API logs (request 
> 
>  
> and response 
> 
>  
> with request-id 
> )
>  
> generated on your end and the whole Google Ads UI where you can see the 
> data that you are expecting to retrieve in the API?
>
> You may then send the requested information via the Reply privately to 
> author option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> Best regards,
> [image: Google Logo] 
> Heidi 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2dwij9:ref
>

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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RE: customer_client.status

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Eric,

Thank you for raising this concern to the Google Ads API Forum.

To further investigate this, could you please provide more information where we 
can see this ("ENABLED")  and ("SUSPENDED") in customer_client.status, are you 
referring to the Google Ads API and Google Ads UI discrepancy? If yes, then you 
can provide us with the Google Ads UI. Also, it would be helpful to us if you 
can provide the complete API logs within the format of request and response 
logs with the request-id that generated on your end. If you haven't yet, 
logging can be enabled by navigating to the Client libraries > Your client 
library (ex. Java) > Logging documentation, which you can access from this 
link. This information will help our team to better check this issue.

For privacy purposes, you can provide it via the Reply privately to author 
option. If this option is not available, then send it instead on this email 
address googleadsapi-supp...@google.com.

Best regards,

Jinky
Google Ads API Team
ref:_00D1U1174p._5004Q2dvwIU:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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