Re: intermittent UNAUTHENTICATED errors: "The error code is not in this version"

2022-11-18 Thread Anshu Tomar
Hi,
Seems like the error is not coming anymore. We can close this thread. If it 
happens again, I will open up a new thread.
Thanks!

On Tuesday, November 15, 2022 at 9:59:33 PM UTC-5 adsapi wrote:

> Hi Anshu,
>
> Thank you for the reply.
>
> For our team to further check and validate the errors you are getting in 
> some runs, could you provide us with the updated complete API logs (
> request 
> 
>  and response 
> 
>  with request-id 
> )
>  
> generated on your end? Note that this can be requested or provided to the 
> developer handling the Google Ads API transactions when logging of the API 
> requests has been enabled. You may check here 
> 
>  
> and click your client library for the specific guideline to enable it.
>
> For REST interface requests, you can enable logging via the curl command 
> by using the -i flag. This will cause the tool to include the HTTP response 
> headers in the output.
>
> You may then send the requested information via the Reply privately to the 
> author option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> Best regards,
> [image: Google Logo] 
> Heidi 
> Google Ads API Team 
>   ​​​
>
> ref:_00D1U1174p._5004Q2gOhVt:ref
>

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Re: intermittent UNAUTHENTICATED errors: "The error code is not in this version"

2022-11-15 Thread Anshu Tomar
The frequency of the error has definitely reduced. But, we are still 
getting it in some runs.

On Tuesday, November 15, 2022 at 3:22:59 AM UTC-5 adsapi wrote:

> Hi Christian,
>
>
> Thank you for getting back to us. I hope you are doing well today.
>  
>
> Our team is glad to hear that it works now. If you have further questions 
> / concerns for our team, please feel free to get back to us. We will be 
> happy to address it.
>  
>
> Regards,
> [image: Google Logo] 
> Darwin 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2gOhVt:ref
>

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Re: intermittent UNAUTHENTICATED errors: "The error code is not in this version"

2022-11-14 Thread Christian H.
Yes it works for me. The last error I see was at 20:46 UTC.
adsapi schrieb am Dienstag, 15. November 2022 um 04:54:53 UTC+1:

> Hi everyone,
>
> This is Carmela from the Google Ads API team. Thank you for raising this 
> concern to us.
>
> @Maria
> Please note that I have to delete your first post in this forum thread as 
> it contains your logs. Also, thank you for your confirmation that you are 
> not seeing errors on your end anymore. 
>
> Moving forward, based on our Google Ads Status Dashboard 
> , there's indeed a reported 
> issue where users see errors. Having said that, since Maria confirmed that 
> they are not seeing errors on their end, @Anshu and @Christian, can you 
> also confirm if you are still seeing errors on your end or it is already 
> working fine?
>
> Regards,
> [image: Google Logo] 
> Carmela 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2gOhVt:ref
>

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RE: intermittent UNAUTHENTICATED errors: "The error code is not in this version"

2022-11-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi everyone,

This is Carmela from the Google Ads API team. Thank you for raising this 
concern to us.

@Maria
Please note that I have to delete your first post in this forum thread as it 
contains your logs. Also, thank you for your confirmation that you are not 
seeing errors on your end anymore.

Moving forward, based on our Google Ads Status Dashboard, there's indeed a 
reported issue where users see errors. Having said that, since Maria confirmed 
that they are not seeing errors on their end, @Anshu and @Christian, can you 
also confirm if you are still seeing errors on your end or it is already 
working fine?

Regards,

Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2gOhVt:ref

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Re: intermittent UNAUTHENTICATED errors: "The error code is not in this version"

2022-11-14 Thread Maria Cook
I see now there is an incident posted for this time on status 
dashboard: 
https://ads.google.com/status/publisher/incidents/xemZL1ML4JrZeDuUs2pU, 
which is marked as resolved. 

Indeed we have not seen any more errors in the past couple hours, so hoping 
this is the end of it :) 

On Monday, November 14, 2022 at 4:35:37 PM UTC-5 Christian H. wrote:

> Same problem here: UNAUTHENTICATED / USER_PERMISSION_DENIED / 
> AUTHORIZATION_ERROR 
> errors since ~ 18:30 CET. (using java google-ads lib 21.0 / v11)
>
> ato...@keplergrp.com schrieb am Montag, 14. November 2022 um 21:45:35 
> UTC+1:
>
>> We also started having the same issue while using GoogleAdsService for 
>> pulling some reports. We are using the v11 version of the API and have been 
>> using it for a while now. The error comes randomly.
>>
>> On Monday, November 14, 2022 at 3:07:56 PM UTC-5 Maria Cook wrote:
>>
>>> Hi, we started to see these intermittent errors about 2 hours ago and 
>>> not sure what might be causing them. 
>>>
>>> We use UserListService, OfflineUserDataJobService, and GoogleAdsService 
>>> (to make search calls for user lists).
>>>
>>> No changes have been made to our authentication / authorization setup or 
>>> any of the API usage which have successfully working for a few months now, 
>>> and some of the calls do succeed while others fail, even when they operate 
>>> on the same UserList. 
>>>
>>> We are calling v11 of the Google Ads API, using Python SDK  
>>> https://github.com/googleads/google-ads-python.
>>>
>>> Please let me know if there is other information that can help diagnose 
>>> the issue. Here is an example error:
>>>
>>> Reason: [(<_InactiveRpcError of RPC that terminated with:
>>> status = StatusCode.UNAUTHENTICATED
>>> details = "Request is missing required authentication 
>>> credential. Expected OAuth 2 access token, login cookie or other valid 
>>> authentication credential. See 
>>> https://developers.google.com/identity/sign-in/web/devconsole-project.;
>>> debug_error_string = 
>>> "{"created":"@1668455667.707321867","description":"Error received from peer 
>>> ipv4:172.253.63.95:443","file":"src/core/lib/surface/call.cc","file_line":966,"grpc_message":"Request
>>>  
>>> is missing required authentication credential. Expected OAuth 2 access 
>>> token, login cookie or other valid authentication credential. See 
>>> https://developers.google.com/identity/sign-in/web/devconsole-project
>>> .","grpc_status":16}"
>>> >, <_InactiveRpcError of RPC that terminated with:
>>> status = StatusCode.UNAUTHENTICATED
>>> details = "Request is missing required authentication 
>>> credential. Expected OAuth 2 access token, login cookie or other valid 
>>> authentication credential. See 
>>> https://developers.google.com/identity/sign-in/web/devconsole-project.;
>>> debug_error_string = 
>>> "{"created":"@1668455667.707321867","description":"Error received from peer 
>>> ipv4:172.253.63.95:443","file":"src/core/lib/surface/call.cc","file_line":966,"grpc_message":"Request
>>>  
>>> is missing required authentication credential. Expected OAuth 2 access 
>>> token, login cookie or other valid authentication credential. See 
>>> https://developers.google.com/identity/sign-in/web/devconsole-project
>>> .","grpc_status":16}"
>>> >, errors {
>>>   error_code {
>>> authentication_error: UNKNOWN
>>>   }
>>>   message: "The error code is not in this version."
>>> }
>>> request_id: "DQuky4Se37BNmlLc0a5GxQ"
>>> , 'DQuky4Se37BNmlLc0a5GxQ')]
>>>
>>>

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Re: intermittent UNAUTHENTICATED errors: "The error code is not in this version"

2022-11-14 Thread Christian H.
Same problem here: UNAUTHENTICATED / USER_PERMISSION_DENIED / 
AUTHORIZATION_ERROR 
errors since ~ 18:30 CET. (using java google-ads lib 21.0 / v11)

ato...@keplergrp.com schrieb am Montag, 14. November 2022 um 21:45:35 UTC+1:

> We also started having the same issue while using GoogleAdsService for 
> pulling some reports. We are using the v11 version of the API and have been 
> using it for a while now. The error comes randomly.
>
> On Monday, November 14, 2022 at 3:07:56 PM UTC-5 Maria Cook wrote:
>
>> Hi, we started to see these intermittent errors about 2 hours ago and not 
>> sure what might be causing them. 
>>
>> We use UserListService, OfflineUserDataJobService, and GoogleAdsService 
>> (to make search calls for user lists).
>>
>> No changes have been made to our authentication / authorization setup or 
>> any of the API usage which have successfully working for a few months now, 
>> and some of the calls do succeed while others fail, even when they operate 
>> on the same UserList. 
>>
>> We are calling v11 of the Google Ads API, using Python SDK  
>> https://github.com/googleads/google-ads-python.
>>
>> Please let me know if there is other information that can help diagnose 
>> the issue. Here is an example error:
>>
>> Reason: [(<_InactiveRpcError of RPC that terminated with:
>> status = StatusCode.UNAUTHENTICATED
>> details = "Request is missing required authentication credential. 
>> Expected OAuth 2 access token, login cookie or other valid authentication 
>> credential. See 
>> https://developers.google.com/identity/sign-in/web/devconsole-project.;
>> debug_error_string = 
>> "{"created":"@1668455667.707321867","description":"Error received from peer 
>> ipv4:172.253.63.95:443","file":"src/core/lib/surface/call.cc","file_line":966,"grpc_message":"Request
>>  
>> is missing required authentication credential. Expected OAuth 2 access 
>> token, login cookie or other valid authentication credential. See 
>> https://developers.google.com/identity/sign-in/web/devconsole-project
>> .","grpc_status":16}"
>> >, <_InactiveRpcError of RPC that terminated with:
>> status = StatusCode.UNAUTHENTICATED
>> details = "Request is missing required authentication credential. 
>> Expected OAuth 2 access token, login cookie or other valid authentication 
>> credential. See 
>> https://developers.google.com/identity/sign-in/web/devconsole-project.;
>> debug_error_string = 
>> "{"created":"@1668455667.707321867","description":"Error received from peer 
>> ipv4:172.253.63.95:443","file":"src/core/lib/surface/call.cc","file_line":966,"grpc_message":"Request
>>  
>> is missing required authentication credential. Expected OAuth 2 access 
>> token, login cookie or other valid authentication credential. See 
>> https://developers.google.com/identity/sign-in/web/devconsole-project
>> .","grpc_status":16}"
>> >, errors {
>>   error_code {
>> authentication_error: UNKNOWN
>>   }
>>   message: "The error code is not in this version."
>> }
>> request_id: "DQuky4Se37BNmlLc0a5GxQ"
>> , 'DQuky4Se37BNmlLc0a5GxQ')]
>>
>>

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Re: intermittent UNAUTHENTICATED errors: "The error code is not in this version"

2022-11-14 Thread Anshu Tomar
We also started having the same issue while using GoogleAdsService for 
pulling some reports. We are using the v11 version of the API and have been 
using it for a while now. The error comes randomly.

On Monday, November 14, 2022 at 3:07:56 PM UTC-5 Maria Cook wrote:

> Hi, we started to see these intermittent errors about 2 hours ago and not 
> sure what might be causing them. 
>
> We use UserListService, OfflineUserDataJobService, and GoogleAdsService 
> (to make search calls for user lists).
>
> No changes have been made to our authentication / authorization setup or 
> any of the API usage which have successfully working for a few months now, 
> and some of the calls do succeed while others fail, even when they operate 
> on the same UserList. 
>
> We are calling v11 of the Google Ads API, using Python SDK  
> https://github.com/googleads/google-ads-python.
>
> Please let me know if there is other information that can help diagnose 
> the issue. Here is an example error:
>
> Reason: [(<_InactiveRpcError of RPC that terminated with:
> status = StatusCode.UNAUTHENTICATED
> details = "Request is missing required authentication credential. 
> Expected OAuth 2 access token, login cookie or other valid authentication 
> credential. See 
> https://developers.google.com/identity/sign-in/web/devconsole-project.;
> debug_error_string = 
> "{"created":"@1668455667.707321867","description":"Error received from peer 
> ipv4:172.253.63.95:443","file":"src/core/lib/surface/call.cc","file_line":966,"grpc_message":"Request
>  
> is missing required authentication credential. Expected OAuth 2 access 
> token, login cookie or other valid authentication credential. See 
> https://developers.google.com/identity/sign-in/web/devconsole-project
> .","grpc_status":16}"
> >, <_InactiveRpcError of RPC that terminated with:
> status = StatusCode.UNAUTHENTICATED
> details = "Request is missing required authentication credential. 
> Expected OAuth 2 access token, login cookie or other valid authentication 
> credential. See 
> https://developers.google.com/identity/sign-in/web/devconsole-project.;
> debug_error_string = 
> "{"created":"@1668455667.707321867","description":"Error received from peer 
> ipv4:172.253.63.95:443","file":"src/core/lib/surface/call.cc","file_line":966,"grpc_message":"Request
>  
> is missing required authentication credential. Expected OAuth 2 access 
> token, login cookie or other valid authentication credential. See 
> https://developers.google.com/identity/sign-in/web/devconsole-project
> .","grpc_status":16}"
> >, errors {
>   error_code {
> authentication_error: UNKNOWN
>   }
>   message: "The error code is not in this version."
> }
> request_id: "DQuky4Se37BNmlLc0a5GxQ"
> , 'DQuky4Se37BNmlLc0a5GxQ')]
>
>

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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