Re: Refresh token occasionally got invalidated

2020-07-15 Thread Google Ads API Forum Advisor Prod 
Hi Rajasekhar,

Thank you for reaching out to us. Could you further elaborate on your issue, 
and provide us with the request and response logs for where you're encountering 
this error? For security concerns, you can reply to us by using the "reply 
privately to author" button.

Thank you,
Bryan, Google Ads API Team
ref:_00D1U1174p._5001UV1eGg:ref

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Re: Refresh token occasionally got invalidated

2020-07-15 Thread Rajasekhar Tatikonda 
Is this resolved. I'm facing the same issue

On Friday, February 21, 2020 at 4:55:56 PM UTC-5, adsapiforumadvisor wrote:
>
> Hi Gavin,
>
> Could you provide me with your SOAP request 
> 
>  
> and response 
> 
>  
> logs where this error occurs, so that I can further troubleshoot this 
> issue? For privacy concerns, you can reply to me by clicking “Reply 
> privately to author”.
>
> Thank you,
> Bryan, Google Ads API Team
>
>
> ref:_00D1U1174p._5001UV1eGg:ref
>

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Re: Refresh token occasionally got invalidated

2020-02-21 Thread Google Ads API Forum Advisor Prod 
Hi Gavin,

Could you provide me with your SOAP request and response logs where this error 
occurs, so that I can further troubleshoot this issue? For privacy concerns, 
you can reply to me by clicking “Reply privately to author”.

Thank you,
Bryan, Google Ads API Team
ref:_00D1U1174p._5001UV1eGg:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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Re: Refresh token occasionally got invalidated

2020-02-21 Thread Gavin 
Hello, Bryan,

Thank you for your reply. Based on the link you share, I don't think the 
account we are dealing with is using Service Account. We are doing exactly 
what is described as "Installed application" in this link. We first get the 
access token and refresh token, which involves human authorization. Once we 
have the refresh token, we store it and later we obtain new access token, 
which is fully automated. This set of logic has been working for most of 
our accounts except the one I mentioned in my original email.

The issue is that, for this particular account, the refresh token seems to 
become invalid after a few times of use. Getting a new set of access token 
and refresh token through human authorization flow always solves the 
problem, temporarily. However, we want to root cause the issue as we don't 
want to involve human authorization once in a while. Is there a way to 
check why the refresh token becomes bad?

Thanks,
Gavin


On Thursday, February 20, 2020 at 1:47:37 PM UTC-8, adsapiforumadvisor 
wrote:
>
> Hi Gavin,
>
> Thank you for reaching out to us. I see you’re encountering a Token 
> expiration error. The first error looks to be an error with the access 
> token not being refreshed and the refresh token not refreshing the access 
> token. The second error looks like the refresh token is not correctly 
> refreshing the access token, possibly due to using an incorrect token. In 
> this case, could you follow these steps 
> 
>  to 
> re-obtain a new set of refresh and access tokens and see if that corrects 
> the error? Could I also ask if you are using a Service account 
> ?
>  
> Service accounts are a little trickier to set up OAuth credentials for, and 
> the same functionality can be achieved by using OAuth2 Installed 
> Application Flow 
> ,
>  
> which will always persist the refresh token. Please let me know if you have 
> further questions or concerns.
>
> Thank you,
> Bryan, Google Ads API Team
>
>
> ref:_00D1U1174p._5001UV1eGg:ref
>

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RE: Refresh token occasionally got invalidated

2020-02-20 Thread Google Ads API Forum Advisor Prod 
Hi Gavin,

Thank you for reaching out to us. I see you’re encountering a Token expiration 
error. The first error looks to be an error with the access token not being 
refreshed and the refresh token not refreshing the access token. The second 
error looks like the refresh token is not correctly refreshing the access 
token, possibly due to using an incorrect token. In this case, could you follow 
these steps to re-obtain a new set of refresh and access tokens and see if that 
corrects the error? Could I also ask if you are using a Service account? 
Service accounts are a little trickier to set up OAuth credentials for, and the 
same functionality can be achieved by using OAuth2 Installed Application Flow, 
which will always persist the refresh token. Please let me know if you have 
further questions or concerns.

Thank you,
Bryan, Google Ads API Team
ref:_00D1U1174p._5001UV1eGg:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Refresh token occasionally got invalidated

2020-02-19 Thread Gavin 
Hello,

We have been using refresh token to access ads entities. However, we 
recently notice that there are several times when the refresh token got 
invalidated. Below are two types of message that we got when we try to call 
AdsOAuthProvider::RefreshAccessToken(). Based on the fact that we have been 
using the same refresh token, we think the token was somehow invalidated. 

Can you please help to check:

1. What do the two types of error message mean? In which scenario do they 
show up?

2. Is there a way to check the root cause of the invalidated token 
(assuming that the token was invalidated)? If so, what information do you 
need to start the investigation?

Thanks,
Gavin

Exception: Google.Api.Ads.Common.Lib.AdsOAuthException: Failed to refresh 
access token. ---> System.AggregateException: One or more errors occurred. 
---> Google.Apis.Auth.OAuth2.Responses.TokenResponseException: 
Error:"invalid_grant", Description:"Token has been expired or revoked.", 
Uri:""
   at 
Google.Apis.Auth.OAuth2.Requests.TokenRequestExtenstions.d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at 
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task
 
task)
   at 
Google.Apis.Auth.OAuth2.Flows.AuthorizationCodeFlow.d__35.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at 
Google.Apis.Auth.OAuth2.Flows.AuthorizationCodeFlow.d__35.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at 
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task
 
task)
   at 
Google.Apis.Auth.OAuth2.Flows.AuthorizationCodeFlow.d__31.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at 
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task
 
task)
   at 
Google.Apis.Auth.OAuth2.UserCredential.d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at 
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task
 
task)
   at 
Google.Apis.Auth.OAuth2.TokenRefreshManager.d__12.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at 
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task
 
task)
   at 
Google.Apis.Auth.OAuth2.TokenRefreshManager.d__10.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean 
includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, 
CancellationToken cancellationToken)
   at 
Google.Api.Ads.Common.OAuth.AdsOAuthProviderImpl.GetAccessTokenForAuthorizationCodeFlow()
   at 
Google.Api.Ads.Common.OAuth.AdsOAuthProviderImpl.RefreshAccessTokenInOfflineMode()
   --- End of inner exception stack trace ---
   at 
Google.Api.Ads.Common.OAuth.AdsOAuthProviderImpl.RefreshAccessTokenInOfflineMode()

Couldn't get fresh tokens. AdWordsSessionId: 
ff414e42-ce47-472e-9937-d0f27321aeab, Exception: 
Google.Api.Ads.Common.Lib.AdsOAuthException: Failed to refresh access 
token. ---> System.AggregateException: One or more errors occurred. ---> 
Google.Apis.Auth.OAuth2.Responses.TokenResponseException: 
Error:"invalid_grant", Description:"Bad Request", Uri:""
   at 
Google.Apis.Auth.OAuth2.Requests.TokenRequestExtenstions.d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at 
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task
 
task)
   at 
Google.Apis.Auth.OAuth2.Flows.AuthorizationCodeFlow.d__35.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at 
Google.Apis.Auth.OAuth2.Flows.AuthorizationCodeFlow.d__35.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at 
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task
 
task)
   at 
Google.Apis.Auth.OAuth2.Flows.AuthorizationCodeFlow.d__31.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at 
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotificat