Re: Unable to get the account Labels using account label service

['Nadine Sundquist (AdWords API Team)' via AdWords API Forum]

Greetings!

Could you please start a new thread? This looks like a new issue, so it 
would be so helpful for you to do that. In that post, it would be great if 
you had the SOAP XML (with personal information not shown). To look up an 
error like this, we would need the *requestId* that is in the response that 
comes back.

Thanks,
Nadine, AdWords API Team

On Wednesday, June 21, 2017 at 10:43:23 AM UTC-4, silent_coder wrote:
>
> Hi nadine,
>
> When I use AccountLabels in Selector, it gives me:
>
> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
>
> What could be the problem here? Thanks
>
> On Saturday, December 5, 2015 at 12:00:30 AM UTC+8, Nadine Sundquist 
> (AdWords API Team) wrote:
>>
>> Hi Kamran,
>>
>> Thanks for clarifying! The service you'll want to use is 
>> ManagedCustomerService->get() 
>> 
>>  at 
>> the manager account level of your hierarchy. In your Selector 
>> ,
>>  
>> you'll want to choose:
>>
>>- CustomerId
>>- AccountLabels
>>
>> That will give you a mapping of each account with its associated account 
>> labels.
>>
>> Best,
>> Nadine, AdWords API Team
>>
>> On Friday, December 4, 2015 at 7:39:28 AM UTC-5, rc1...@gmail.com wrote:
>>>
>>> Hi Nadine,
>>>
>>> Thank you for the quick update now I understand how to get the labels on 
>>> account level.
>>> Please see below for the request ID i used to get the labels.
>>> 00052611ba919d700ac246870d033586
>>>
>>> But sorry I think I was not very clear earlier, actually I want to get 
>>> Labels associated with particular account, e.g. i have many accounts in and 
>>> i want to know through API, which labels are associated with each account.
>>>
>>> Can you please let me know which API request should I be using to get 
>>> this data?
>>>
>>> Regards,
>>>
>>> Kamran
>>>
>>> On Thursday, December 3, 2015 at 6:06:15 PM UTC-5, Nadine Sundquist 
>>> (AdWords API Team) wrote:

 Hi Kamran,

 Thanks for providing the *requestId*. That really made everything a 
 lot easier to track down. So, it looks like you're calling 
 AccountLabelService 
 
  against 
 a customer account, rather than a manager account. Try using the 
 LabelService 
 
  
 instead at that level of your account hierarchy. If you call 
 AccountLabelService 
 one level above that account, which would be the manager account level, 
 then you would get back account level labels.

 Happy coding,
 Nadine, AdWords API Team

 On Thursday, December 3, 2015 at 3:15:34 PM UTC-5, rc1...@gmail.com 
 wrote:
>
> Hi Team,
>
> I am not able to get the Labels associated with the account.
>
> I am using Account Label Service to get the account labels.
>
> The Request ID is mentioned below. Please let me know if you need 
> anything else.
>
> 00052603c66655900ac246870d033586
>
> Thanks,
>
> Kamran
>


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Re: Unable to get the account Labels using account label service

[silent_coder]

Hi nadine,

When I use AccountLabels in Selector, it gives me:

InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

What could be the problem here? Thanks

On Saturday, December 5, 2015 at 12:00:30 AM UTC+8, Nadine Sundquist 
(AdWords API Team) wrote:
>
> Hi Kamran,
>
> Thanks for clarifying! The service you'll want to use is 
> ManagedCustomerService->get() 
> 
>  at 
> the manager account level of your hierarchy. In your Selector 
> ,
>  
> you'll want to choose:
>
>- CustomerId
>- AccountLabels
>
> That will give you a mapping of each account with its associated account 
> labels.
>
> Best,
> Nadine, AdWords API Team
>
> On Friday, December 4, 2015 at 7:39:28 AM UTC-5, rc1...@gmail.com 
>  wrote:
>>
>> Hi Nadine,
>>
>> Thank you for the quick update now I understand how to get the labels on 
>> account level.
>> Please see below for the request ID i used to get the labels.
>> 00052611ba919d700ac246870d033586
>>
>> But sorry I think I was not very clear earlier, actually I want to get 
>> Labels associated with particular account, e.g. i have many accounts in and 
>> i want to know through API, which labels are associated with each account.
>>
>> Can you please let me know which API request should I be using to get 
>> this data?
>>
>> Regards,
>>
>> Kamran
>>
>> On Thursday, December 3, 2015 at 6:06:15 PM UTC-5, Nadine Sundquist 
>> (AdWords API Team) wrote:
>>>
>>> Hi Kamran,
>>>
>>> Thanks for providing the *requestId*. That really made everything a lot 
>>> easier to track down. So, it looks like you're calling 
>>> AccountLabelService 
>>> 
>>>  against 
>>> a customer account, rather than a manager account. Try using the 
>>> LabelService 
>>> 
>>>  
>>> instead at that level of your account hierarchy. If you call 
>>> AccountLabelService 
>>> one level above that account, which would be the manager account level, 
>>> then you would get back account level labels.
>>>
>>> Happy coding,
>>> Nadine, AdWords API Team
>>>
>>> On Thursday, December 3, 2015 at 3:15:34 PM UTC-5, rc1...@gmail.com 
>>> wrote:

 Hi Team,

 I am not able to get the Labels associated with the account.

 I am using Account Label Service to get the account labels.

 The Request ID is mentioned below. Please let me know if you need 
 anything else.

 00052603c66655900ac246870d033586

 Thanks,

 Kamran

>>>

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Re: Unable to get the account Labels using account label service

[rc1375]

Hi Nadine,

Thanks for quick reply.

ManagedCustomerService->get() worked perfectly as per my requirement.

Thank you so much for the help!

Regards,

Kamran

On Friday, December 4, 2015 at 7:39:28 AM UTC-5, rc1...@gmail.com wrote:
>
> Hi Nadine,
>
> Thank you for the quick update now I understand how to get the labels on 
> account level.
> Please see below for the request ID i used to get the labels.
> 00052611ba919d700ac246870d033586
>
> But sorry I think I was not very clear earlier, actually I want to get 
> Labels associated with particular account, e.g. i have many accounts in and 
> i want to know through API, which labels are associated with each account.
>
> Can you please let me know which API request should I be using to get this 
> data?
>
> Regards,
>
> Kamran
>
> On Thursday, December 3, 2015 at 6:06:15 PM UTC-5, Nadine Sundquist 
> (AdWords API Team) wrote:
>>
>> Hi Kamran,
>>
>> Thanks for providing the *requestId*. That really made everything a lot 
>> easier to track down. So, it looks like you're calling 
>> AccountLabelService 
>> 
>>  against 
>> a customer account, rather than a manager account. Try using the 
>> LabelService 
>> 
>>  
>> instead at that level of your account hierarchy. If you call 
>> AccountLabelService 
>> one level above that account, which would be the manager account level, 
>> then you would get back account level labels.
>>
>> Happy coding,
>> Nadine, AdWords API Team
>>
>> On Thursday, December 3, 2015 at 3:15:34 PM UTC-5, rc1...@gmail.com 
>> wrote:
>>>
>>> Hi Team,
>>>
>>> I am not able to get the Labels associated with the account.
>>>
>>> I am using Account Label Service to get the account labels.
>>>
>>> The Request ID is mentioned below. Please let me know if you need 
>>> anything else.
>>>
>>> 00052603c66655900ac246870d033586
>>>
>>> Thanks,
>>>
>>> Kamran
>>>
>>

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Re: Unable to get the account Labels using account label service

[Nadine Sundquist (AdWords API Team)]

Hi Kamran,

Thanks for clarifying! The service you'll want to use is 
ManagedCustomerService->get() 

 at 
the manager account level of your hierarchy. In your Selector 
,
 
you'll want to choose:

   - CustomerId
   - AccountLabels

That will give you a mapping of each account with its associated account 
labels.

Best,
Nadine, AdWords API Team

On Friday, December 4, 2015 at 7:39:28 AM UTC-5, rc1...@gmail.com wrote:
>
> Hi Nadine,
>
> Thank you for the quick update now I understand how to get the labels on 
> account level.
> Please see below for the request ID i used to get the labels.
> 00052611ba919d700ac246870d033586
>
> But sorry I think I was not very clear earlier, actually I want to get 
> Labels associated with particular account, e.g. i have many accounts in and 
> i want to know through API, which labels are associated with each account.
>
> Can you please let me know which API request should I be using to get this 
> data?
>
> Regards,
>
> Kamran
>
> On Thursday, December 3, 2015 at 6:06:15 PM UTC-5, Nadine Sundquist 
> (AdWords API Team) wrote:
>>
>> Hi Kamran,
>>
>> Thanks for providing the *requestId*. That really made everything a lot 
>> easier to track down. So, it looks like you're calling 
>> AccountLabelService 
>> 
>>  against 
>> a customer account, rather than a manager account. Try using the 
>> LabelService 
>> 
>>  
>> instead at that level of your account hierarchy. If you call 
>> AccountLabelService 
>> one level above that account, which would be the manager account level, 
>> then you would get back account level labels.
>>
>> Happy coding,
>> Nadine, AdWords API Team
>>
>> On Thursday, December 3, 2015 at 3:15:34 PM UTC-5, rc1...@gmail.com 
>> wrote:
>>>
>>> Hi Team,
>>>
>>> I am not able to get the Labels associated with the account.
>>>
>>> I am using Account Label Service to get the account labels.
>>>
>>> The Request ID is mentioned below. Please let me know if you need 
>>> anything else.
>>>
>>> 00052603c66655900ac246870d033586
>>>
>>> Thanks,
>>>
>>> Kamran
>>>
>>

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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Unable to get the account Labels using account label service

[rc1375]

Hi Nadine,

Thank you for the quick update now I understand how to get the labels on 
account level.
Please see below for the request ID i used to get the labels.
00052611ba919d700ac246870d033586

But sorry I think I was not very clear earlier, actually I want to get 
Labels associated with particular account, e.g. i have many accounts in and 
i want to know through API, which labels are associated with each account.

Can you please let me know which API request should I be using to get this 
data?

Regards,

Kamran

On Thursday, December 3, 2015 at 6:06:15 PM UTC-5, Nadine Sundquist 
(AdWords API Team) wrote:
>
> Hi Kamran,
>
> Thanks for providing the *requestId*. That really made everything a lot 
> easier to track down. So, it looks like you're calling AccountLabelService 
> 
>  against 
> a customer account, rather than a manager account. Try using the 
> LabelService 
> 
>  
> instead at that level of your account hierarchy. If you call 
> AccountLabelService 
> one level above that account, which would be the manager account level, 
> then you would get back account level labels.
>
> Happy coding,
> Nadine, AdWords API Team
>
> On Thursday, December 3, 2015 at 3:15:34 PM UTC-5, rc1...@gmail.com 
>  wrote:
>>
>> Hi Team,
>>
>> I am not able to get the Labels associated with the account.
>>
>> I am using Account Label Service to get the account labels.
>>
>> The Request ID is mentioned below. Please let me know if you need 
>> anything else.
>>
>> 00052603c66655900ac246870d033586
>>
>> Thanks,
>>
>> Kamran
>>
>

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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Unable to get the account Labels using account label service

[Nadine Sundquist (AdWords API Team)]

Hi Kamran,

Thanks for providing the *requestId*. That really made everything a lot 
easier to track down. So, it looks like you're calling AccountLabelService 

 against 
a customer account, rather than a manager account. Try using the 
LabelService 
 
instead at that level of your account hierarchy. If you call 
AccountLabelService 
one level above that account, which would be the manager account level, 
then you would get back account level labels.

Happy coding,
Nadine, AdWords API Team

On Thursday, December 3, 2015 at 3:15:34 PM UTC-5, rc1...@gmail.com wrote:
>
> Hi Team,
>
> I am not able to get the Labels associated with the account.
>
> I am using Account Label Service to get the account labels.
>
> The Request ID is mentioned below. Please let me know if you need anything 
> else.
>
> 00052603c66655900ac246870d033586
>
> Thanks,
>
> Kamran
>

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Unable to get the account Labels using account label service

[rc1375]

Hi Team,

I am not able to get the Labels associated with the account.

I am using Account Label Service to get the account labels.

The Request ID is mentioned below. Please let me know if you need anything 
else.

00052603c66655900ac246870d033586

Thanks,

Kamran

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