Upload conversion error

2024-03-07 Thread Alvin Zhang
Hi, 

I am getting INTERNAL_ERRORs for my Conversion Uploads even after waiting 
for a long time (hours) between requests.

Can you help to check what may be wrong?

Warm regards

Alvin

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RE: 自动回复: Upload conversion Error

2021-11-03 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hi,

Thanks for reaching out to the Google Ads API Support.

We have received a non-English query in your concern, and email body “Hello! 
Jiahua has received your email” is translated. Note that our channel provides 
assistance to issues/concerns related to the AdWords API / Google Ads API.

If you need any assistance regarding our API, we would request you to elaborate 
on the issue/concern so that we can assist you better. If encountering API 
errors, you may provide us with the complete request and response logs, so that 
our team may take a closer look.

Regards,

Yasar
Google Ads API Team
ref:_00D1U1174p._5004Q2QHRvH:ref

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RE: Upload conversion Error

2021-11-02 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hello there,

Thanks for reaching out. An internal_error could be caused when something 
unexpected happened while processing the request due to a temporary issue with 
the API. Please wait 30 seconds and try again.

If the issue persists, could you please provide us with the complete logs 
(request and response with request-id) via the Reply privately to the author 
option.

Regards,

Jakeia Sabrina
Google Ads API Team
ref:_00D1U1174p._5004Q2QHGZG:ref

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Upload conversion Error

2021-11-02 Thread Andrea Cau
Hi there

I got  INTERNAL_ERRORs as a partial_failure_error, in ConversionUpload 
requests.
It would seem that I got these errors in the requests following a request 
with 502 503 error. (within 3 minutes)

In these cases (when I get a partial failure error)  I don't do any 
retry unlike 500 type errors (there is an immediate retry set)

I think it is a temporary error because when I try again after some hour it 
works so it would make sense to try again

I would like to find out if this is actually expected behavior and what is 
the best way to handle it 

Best Regards
Andrea 

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