Re: User list update via Rest api remain empty with high match rate!

2022-05-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hello Rahul,

I need some additional information in order to check for the reason why. Could 
you please provide the following information via Reply privately to author 
option. If this option is not available, then send it instead on this email 
address googleadsapi-supp...@google.com.

I would need two user list IDs. One user list ID would be of a user list that 
is working through the other interface, and the other is a user list ID where 
this is not working for you through the API.
Could you also provide me with the complete request and response logs with the 
request-id generated without redacting ID’s and including to add users to job 
as "create" operations, so our team can better check? That way I can check that 
the creation of the jobs and the adding of operations is working as expected.

Thanks,

Nadine Wang
Google Ads API Team
ref:_00D1U1174p._5004Q2ZI8Dw:ref

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Re: User list update via Rest api remain empty with high match rate!

2022-05-02 Thread rahul...@decision-tree.com 
Hi Guys, 
I am having the exactly same issue. The same data gets uploaded 
successfully using interface.

Thanks
Rahul

On Tuesday, April 12, 2022 at 12:51:49 AM UTC+5:30 adsapi wrote:

> Hello Diana,
>
> I sent you an email on April 5th directly to your email address. It 
> contains information about your account, so I did not want to post it on 
> the forum. Please get back to me if you don't see it. I'll try sending it 
> again.
>
> Best,
> [image: Google Logo] 
> Nadine Wang 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ZI8Dw:ref
>

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Re: User list update via Rest api remain empty with high match rate!

2022-04-11 Thread Diana Clementi 
Hello, 
any update on this? 
Looking forward to hearing from you,
Thanks

Il giorno venerdì 1 aprile 2022 alle 16:11:41 UTC+2 adsapi ha scritto:

> Hi Diana,
>
> Thanks for providing the requested materials. Please allow me to share 
> this with our team and we will provide an update shortly.
>
> Regards,
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ZI8Dw:ref
>

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Re: User list update via Rest api remain empty with high match rate!

2022-04-01 Thread Diana Clementi 
See attached screenshot, the screenshot in the previous email is too small.

Another question is: is there a way to check how many usersIdentifiers 
(hashedEmails) have been received from Google Ads API in the 
OfflineUserDataJob?

Il giorno mercoledì 30 marzo 2022 alle 17:56:58 UTC+2 Diana Clementi ha 
scritto:

> Hello,
> I'm migrating an app from Adwords Api to the Google Ads Api using plain 
> rest http requests. 
> The application creates user list segments and populate them with users 
> emails from our client crms.
>
> The upload of 1500 hashed emails (through OfflineUserDataJob) is 
> successfull and the match rate is high (94%), but after segment population, 
> I can see that the segment size remains low (100-200 users).
>
> The very same list of hashed emails uploaded manually in the UI with 
> Audience manager, gave very different higher output (900-1K) despite the 
> match rate is the same of the api upload (94%).
> [image: Schermata 2022-03-30 alle 15.55.27.png]
> What can cause such a big difference?
>
> Notes:
> - I'm using a production customer for this test, not a test account.
> - I'm hashing emails with sha256 algorithm after normalizing them (trim 
> and lower case) 
> - The rest api flow is this:
> 1) Create the list
>  https://googleads.googleapis.com/v10/customers/
> /userLists:mutate
> {"operations":[{"create":{"name":"List name","description":"Desc 
> 1648643041702","crmBasedUserList":{"uploadKeyType":"CONTACT_INFO"},"membershipLifeSpan":0,"readOnly":false}}],"partialFailure":false,"validateOnly":false}
>
> 2) Create the job https://googleads.googleapis.com/v10/customers/
> /offlineUserDataJobs:create
>
> {"job":{"resourceName":"customers//userLists/","type":"CUSTOMER_MATCH_USER_LIST","customerMatchUserListMetadata":{"userList":"customers/"}},"validateOnly":false,"enableMatchRateRangePreview":false}
>
> 3) Add users to job as "create" operations
>
>  https://googleads.googleapis.com/v10/customers/
> /offlineUserDataJobs/:addOperations
>
> {"operations":[
>
>
> {"create":{"userIdentifiers":[{"hashedEmail":"eaaf3e26a4ba4f30059ad1f73189263eabb9b8d5053cc3ee4dcd2661de701115"}]}},
>
>
> {"create":{"userIdentifiers":[{"hashedEmail":"bc39d09aace9c5703ade346f817741ff4873d09c5342caf7b2518f9fb6ab117f"}]}},
>
>
> {"create":{"userIdentifiers":[{"hashedEmail":"01cb420ba7d4566adbed98e42c67ee73257b88e226556afa2b57fb56ad44a54f"}]}},
>
> 
>
> ]}}]}
> 4) Run the job
> https://googleads.googleapis.com/v10/customers/
> /offlineUserDataJobs/:run
>
> I can provide customer id and other details if needed.
> Thank you.
>

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Re: User list update via Rest api remain empty with high match rate!

2022-04-01 Thread Diana Clementi 
See attached screenshot, the image on previous email is too small

Il giorno mercoledì 30 marzo 2022 alle 17:56:58 UTC+2 Diana Clementi ha 
scritto:

> Hello,
> I'm migrating an app from Adwords Api to the Google Ads Api using plain 
> rest http requests. 
> The application creates user list segments and populate them with users 
> emails from our client crms.
>
> The upload of 1500 hashed emails (through OfflineUserDataJob) is 
> successfull and the match rate is high (94%), but after segment population, 
> I can see that the segment size remains low (100-200 users).
>
> The very same list of hashed emails uploaded manually in the UI with 
> Audience manager, gave very different higher output (900-1K) despite the 
> match rate is the same of the api upload (94%).
> [image: Schermata 2022-03-30 alle 15.55.27.png]
> What can cause such a big difference?
>
> Notes:
> - I'm using a production customer for this test, not a test account.
> - I'm hashing emails with sha256 algorithm after normalizing them (trim 
> and lower case) 
> - The rest api flow is this:
> 1) Create the list
>  https://googleads.googleapis.com/v10/customers/
> /userLists:mutate
> {"operations":[{"create":{"name":"List name","description":"Desc 
> 1648643041702","crmBasedUserList":{"uploadKeyType":"CONTACT_INFO"},"membershipLifeSpan":0,"readOnly":false}}],"partialFailure":false,"validateOnly":false}
>
> 2) Create the job https://googleads.googleapis.com/v10/customers/
> /offlineUserDataJobs:create
>
> {"job":{"resourceName":"customers//userLists/","type":"CUSTOMER_MATCH_USER_LIST","customerMatchUserListMetadata":{"userList":"customers/"}},"validateOnly":false,"enableMatchRateRangePreview":false}
>
> 3) Add users to job as "create" operations
>
>  https://googleads.googleapis.com/v10/customers/
> /offlineUserDataJobs/:addOperations
>
> {"operations":[
>
>
> {"create":{"userIdentifiers":[{"hashedEmail":"eaaf3e26a4ba4f30059ad1f73189263eabb9b8d5053cc3ee4dcd2661de701115"}]}},
>
>
> {"create":{"userIdentifiers":[{"hashedEmail":"bc39d09aace9c5703ade346f817741ff4873d09c5342caf7b2518f9fb6ab117f"}]}},
>
>
> {"create":{"userIdentifiers":[{"hashedEmail":"01cb420ba7d4566adbed98e42c67ee73257b88e226556afa2b57fb56ad44a54f"}]}},
>
> 
>
> ]}}]}
> 4) Run the job
> https://googleads.googleapis.com/v10/customers/
> /offlineUserDataJobs/:run
>
> I can provide customer id and other details if needed.
> Thank you.
>

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Also find us on our blog:
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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: User list update via Rest api remain empty with high match rate!

2022-03-31 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi Diana,

Thank you for providing more details to your concern. I was able to receive the 
details that you provided.

So that I can raise the issue to my team, would you be able to also provide the 
CSV file that you have uploaded in your user list manually and did not 
encounter any issue on size (reach) on each active network? It will also be 
helpful if you can provide the user list name or ID where you uploaded it 
manually and did not encounter any issues.

Please provide it again via Reply privately to author option. If this option is 
not available, then send it instead on this email address 
googleadsapi-supp...@google.com.

Regards,

Ernie John
Google Ads API Team
ref:_00D1U1174p._5004Q2ZI8Dw:ref

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Re: User list update via Rest api remain empty with high match rate!

2022-03-31 Thread Diana Clementi 
Sure, logs sent by Reply privately to author.
Please let me know if there is anything else I should do.

Il giorno giovedì 31 marzo 2022 alle 11:23:28 UTC+2 adsapi ha scritto:

> Hi Diana,
>
> Thanks for reaching out to the Google Ads API Forum.
>
> Could you provide us with the complete *request* 
> 
>  
> and *response* 
> 
>  
> logs with the *request-id* 
> 
>  
> generated without redacting ID’s and including to add users to job as 
> "create" operations, so our team can better check?
>
> You may then send the requested information via the *Reply privately to 
> author* option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> Regards,
> [image: Google Logo] 
> Yasar 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ZI8Dw:ref
>

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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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User list update via Rest api remain empty with high match rate!

2022-03-30 Thread Diana Clementi 
Hello,
I'm migrating an app from Adwords Api to the Google Ads Api using plain 
rest http requests. 
The application creates user list segments and populate them with users 
emails from our client crms.

The upload of 1500 hashed emails (through OfflineUserDataJob) is 
successfull and the match rate is high (94%), but after segment population, 
I can see that the segment size remains low (100-200 users).

The very same list of hashed emails uploaded manually in the UI with 
Audience manager, gave very different higher output (900-1K) despite the 
match rate is the same of the api upload (94%).
[image: Schermata 2022-03-30 alle 15.55.27.png]
What can cause such a big difference?

Notes:
- I'm using a production customer for this test, not a test account.
- I'm hashing emails with sha256 algorithm after normalizing them (trim and 
lower case) 
- The rest api flow is this:
1) Create the list
 https://googleads.googleapis.com/v10/customers//userLists:mutate
{"operations":[{"create":{"name":"List name","description":"Desc 
1648643041702","crmBasedUserList":{"uploadKeyType":"CONTACT_INFO"},"membershipLifeSpan":0,"readOnly":false}}],"partialFailure":false,"validateOnly":false}

2) Create the job 
https://googleads.googleapis.com/v10/customers//offlineUserDataJobs:create
{"job":{"resourceName":"customers//userLists/","type":"CUSTOMER_MATCH_USER_LIST","customerMatchUserListMetadata":{"userList":"customers/"}},"validateOnly":false,"enableMatchRateRangePreview":false}

3) Add users to job as "create" operations

 
https://googleads.googleapis.com/v10/customers//offlineUserDataJobs/:addOperations

{"operations":[

{"create":{"userIdentifiers":[{"hashedEmail":"eaaf3e26a4ba4f30059ad1f73189263eabb9b8d5053cc3ee4dcd2661de701115"}]}},

{"create":{"userIdentifiers":[{"hashedEmail":"bc39d09aace9c5703ade346f817741ff4873d09c5342caf7b2518f9fb6ab117f"}]}},

{"create":{"userIdentifiers":[{"hashedEmail":"01cb420ba7d4566adbed98e42c67ee73257b88e226556afa2b57fb56ad44a54f"}]}},



]}}]}
4) Run the job
https://googleads.googleapis.com/v10/customers//offlineUserDataJobs/:run

I can provide customer id and other details if needed.
Thank you.

-- 
-- 
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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