Re: UserList, Removing all UserData from a UserList

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Matan,

Thank you for providing these additional details.

However, could you confirm if in your system you are also performing other 
OfflineUserDataJobService requests that are also making changes to the same 
userlist resource? I asked because this type of simultaneous requests are the 
common cause of the CONCURRENT_MODIFICATION error that you are encountering.

Since you have logging enabled, could you collect all the logs generated during 
the same time these set of logs were generated so we can check whether there 
are other instances that are making changes to the same resource?

You may send over the complete logs without the masked details using the Reply 
privately to author option. If this option is not available, you may send the 
details directly to our googleadsapi-supp...@google.com alias instead.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2UjHZN:ref

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Re: UserList, Removing all UserData from a UserList

['Matan Shavit' via Google Ads API and AdWords API Forum]

Hey, Adding the error details, I masked the modile_ids and the customer id. 
let me know if you need it.
The request Id = dB-PDXXubID9y9naxBm4Tg

"message":"FAILURE REQUEST DETAIL.\nRequest\n---\nMethodName: 
google.ads.googleads.v9.services.OfflineUserDataJobService/AddOfflineUserDataJobOperations\nEndpoint:
 
googleads.googleapis.com:443\nHeaders: {developer-token=REDACTED, 
login-customer-id=, x-goog-api-client=gl-java/1.8.0_211 gccl/16.0.3 
gapic/16.0.3 gax/2.6.1 grpc/1.27.2}\nBody: resource_name: 
\"customers/X/offlineUserDataJobs/16698510633\"\noperations {\n  create 
{\nuser_identifiers {\n  mobile_id: 
\"----\"\n}\n  }\n}\noperations {\n  create 
{\nuser_identifiers {\n  mobile_id: 
\"----\"\n}\n  }\n}\noperations {\n  create 
{\nuser_identifiers {\n  mobile_id: 
\"----\"\n}\n  }\n}\noperations {\n  create 
{\nuser_identifiers {\n  mobile_id: 
\"----\"\n}\n  }\n}\noperations {\n  create 
{\nuser_identifiers {\n  mobile_id: 
\"----\"\n}\n  }\n}\noperations {\n  create 
{\nuser_identifiers {\n  mobile_id: 
\"----\"\n}\n  }\n}\noperations {\n  create 
{\nuser_identifiers {\n  mobile_id: 
\"----\"\n}\n  }\n}\noperations {\n  create 
{\nuser_identifiers {\n  mobile_id: 
\"----\"\n}\n  }\n}\noperations {\n  create 
{\nuser_identifiers {\n  mobile_id: 
\"----\"\n}\n  }\n}\noperations {\n  create 
{\nuser_identifiers {\n  mobile_id: 
\"----\"\n}\n 
 }\n}\nenable_partial_failure: true\n\n\nResponse\n\nHeaders: 
Metadata(content-type=application/grpc,request-id=dB-PDXXubID9y9naxBm4Tg,date=Fri,
 
21 Jan 2022 11:19:50 GMT,alt-svc=h3=\":443\"; ma=2592000,h3-29=\":443\"; 
ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; 
ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000; 
v=\"46,43\")\nBody: null\nFailure message: errors {\n  error_code {\n   
 database_error: CONCURRENT_MODIFICATION\n  }\n  message: \"Multiple 
requests were attempting to modify the same resource at once. Please retry 
the request.\"\n}\nrequest_id: \"dB-PDXXubID9y9naxBm4Tg\"\n\nStatus: 
Status{code=INVALID_ARGUMENT, description=Request contains an invalid 
argument., 
cause=null}.","logger_name":"com.google.ads.googleads.lib.request.detail"


I also noticed this at the end status: INVALID_ARGUMENT, 
description=Request contains an invalid argument., cause=null. but I see no 
problem in the request. 
Please let me know how can it be solved.
Thanks.

On Friday, January 21, 2022 at 5:19:56 AM UTC+2 adsapi wrote:

> Hi Matan,
>
> Could you provide us with the complete *request* 
> 
>  
> and *response* 
> 
>  
> logs with the *request-id* 
> 
>  
> generated when the error CONCURRENT_MODIFICATION encountered while 
> uploading operations to offline user data job, so our team can better check?
>
> If you haven't yet, logging can be enabled by navigating to the Client 
> libraries > Your client library (ex. Java) > Logging documentation, which 
> you can access from this *link* 
> . You may 
> then send the requested information via the *Reply privately to author* 
> option. If this option is not available, you may send the details directly 
> to our googleadsa...@google.com alias instead.
>
> Regards, 
> [image: Google Logo] 
> Yasar 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UjHZN:ref
>

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Re: UserList, Removing all UserData from a UserList

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Matan,

Could you provide us with the complete request and response logs with the 
request-id generated when the error CONCURRENT_MODIFICATION encountered while 
uploading operations to offline user data job, so our team can better check?

If you haven't yet, logging can be enabled by navigating to the Client 
libraries > Your client library (ex. Java) > Logging documentation, which you 
can access from this link. You may then send the requested information via the 
Reply privately to author option. If this option is not available, you may send 
the details directly to our googleadsapi-supp...@google.com alias instead.

Regards,

Yasar
Google Ads API Team
ref:_00D1U1174p._5004Q2UjHZN:ref

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Re: UserList, Removing all UserData from a UserList

['Matan Shavit' via Google Ads API and AdWords API Forum]

using the .addOfflineUserDataJobOperations
.addAllOperations to my current batch.

On Thursday, January 20, 2022 at 3:06:06 PM UTC+2 Matan Shavit wrote:

>
>
>- 
>
>Avoid simultaneously running multiple OfflineUserDataJob 
>
> 
>  processes 
>that modify the same user list (that is, multiple jobs whose 
>CustomerMatchUserListMetadata.user_list 
>
> 
>  point 
>to the same resource name). Doing so can result in a 
>CONCURRENT_MODIFICATION 
>
> 
>  error 
>since multiple jobs are not permitted to operate on the same list at the 
>same time. This error can also occur if attempting to simultaneously 
> modify 
>a list through the Google Ads UI and the Google Ads API. Note that this 
>does not apply to adding operations 
>
> 
>  to 
>an existing job, which can be done at any time before the job is started.
>
>Im uploading the data in concurrent batches to a single  
>OfflineUserDataJob 
>
> 
>   
>but i get the CONCURRENT_MODIFICATION 
>
> 
> error.
>
> On Thursday, January 20, 2022 at 1:16:11 PM UTC+2 Matan Shavit wrote:
>
>> Hey Im getting CONCURRENT_MODIFICATION when uploading operations to 
>> offline user data job.
>> When reading the doc I came to the assumption that I can only get this 
>> error by running multiple jobs not by uploading the operations.
>> can you please clarify? 
>>
>> On Friday, January 14, 2022 at 7:26:19 AM UTC+2 adsapi wrote:
>>
>>> Hi Matan,
>>>
>>> Thanks for getting back to us.
>>>
>>> Kindly see below responses to your queries:
>>>
>>>
>>>
>>> *I read that I shouldn't  mix both create and remove in the same *
>>> *OfflineUserDataJob* 
>>> *,
>>>  
>>> and that I cant run more than one job per UserList. Taking into 
>>> consideration that a **OfflineUserDataJob* 
>>> 
>>> * can take up to 24h. What are my alternatives?*
>>>
>>> >> Yes, you don’t have to mix create and remove operations within the 
>>> same *OfflineUserDataJob* 
>>> .
>>>  
>>> Doing so can result in a *CONFLICTING_OPERATION* 
>>> 
>>>  
>>> error. Note that this does not apply to adding operations to an existing 
>>> job, which can be done at any time before the job is started. We ask to 
>>> avoid simultaneously running multiple OfflineUserDataJob processes that 
>>> modify the same user list (that is, multiple jobs whose 
>>> CustomerMatchUserListMetadata.user_list point to the same resource name). 
>>> Doing so can result in a CONCURRENT_MODIFICATION error since multiple jobs 
>>> are not permitted to operate on the same list at the same time. 
>>>
>>>
>>>
>>> *Can you please explain the difference in use for the **UserDataService* 
>>> *
>>>  
>>> compared to the **OfflineUserDataJobService* 
>>> 
>>> *.*
>>>
>>> >> Kindly note that the OfflineUserDataJobService service behaves 
>>> similarly to UserDataService; both can upload data for user lists, but 
>>> OfflineUserDataJobs are processed asynchronously. 
>>>
>>> Let us know if you have any further questions.
>>>
>>> Regards, 
>>> [image: Google Logo] 
>>> Yasar 
>>> Google Ads API Team 
>>>   
>>>
>>> ref:_00D1U1174p._5004Q2UjHZN:ref
>>>
>>

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Re: UserList, Removing all UserData from a UserList

['Matan Shavit' via Google Ads API and AdWords API Forum]

   - 
   
   Avoid simultaneously running multiple OfflineUserDataJob 
   

 processes 
   that modify the same user list (that is, multiple jobs whose 
   CustomerMatchUserListMetadata.user_list 
   

 point 
   to the same resource name). Doing so can result in a 
   CONCURRENT_MODIFICATION 
   

 error 
   since multiple jobs are not permitted to operate on the same list at the 
   same time. This error can also occur if attempting to simultaneously modify 
   a list through the Google Ads UI and the Google Ads API. Note that this 
   does not apply to adding operations 
   

 to 
   an existing job, which can be done at any time before the job is started.
   
   Im uploading the data in concurrent batches to a single  
   OfflineUserDataJob 
   

  
   but i get the CONCURRENT_MODIFICATION 
   

error.
   
On Thursday, January 20, 2022 at 1:16:11 PM UTC+2 Matan Shavit wrote:

> Hey Im getting CONCURRENT_MODIFICATION when uploading operations to 
> offline user data job.
> When reading the doc I came to the assumption that I can only get this 
> error by running multiple jobs not by uploading the operations.
> can you please clarify? 
>
> On Friday, January 14, 2022 at 7:26:19 AM UTC+2 adsapi wrote:
>
>> Hi Matan,
>>
>> Thanks for getting back to us.
>>
>> Kindly see below responses to your queries:
>>
>>
>>
>> *I read that I shouldn't  mix both create and remove in the same *
>> *OfflineUserDataJob* 
>> *,
>>  
>> and that I cant run more than one job per UserList. Taking into 
>> consideration that a **OfflineUserDataJob* 
>> 
>> * can take up to 24h. What are my alternatives?*
>>
>> >> Yes, you don’t have to mix create and remove operations within the 
>> same *OfflineUserDataJob* 
>> .
>>  
>> Doing so can result in a *CONFLICTING_OPERATION* 
>> 
>>  
>> error. Note that this does not apply to adding operations to an existing 
>> job, which can be done at any time before the job is started. We ask to 
>> avoid simultaneously running multiple OfflineUserDataJob processes that 
>> modify the same user list (that is, multiple jobs whose 
>> CustomerMatchUserListMetadata.user_list point to the same resource name). 
>> Doing so can result in a CONCURRENT_MODIFICATION error since multiple jobs 
>> are not permitted to operate on the same list at the same time. 
>>
>>
>>
>> *Can you please explain the difference in use for the **UserDataService* 
>> *
>>  
>> compared to the **OfflineUserDataJobService* 
>> 
>> *.*
>>
>> >> Kindly note that the OfflineUserDataJobService service behaves 
>> similarly to UserDataService; both can upload data for user lists, but 
>> OfflineUserDataJobs are processed asynchronously. 
>>
>> Let us know if you have any further questions.
>>
>> Regards, 
>> [image: Google Logo] 
>> Yasar 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2UjHZN:ref
>>
>

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Re: UserList, Removing all UserData from a UserList

['Matan Shavit' via Google Ads API and AdWords API Forum]

Hey Im getting CONCURRENT_MODIFICATION when uploading operations to offline 
user data job.
When reading the doc I came to the assumption that I can only get this 
error by running multiple jobs not by uploading the operations.
can you please clarify? 

On Friday, January 14, 2022 at 7:26:19 AM UTC+2 adsapi wrote:

> Hi Matan,
>
> Thanks for getting back to us.
>
> Kindly see below responses to your queries:
>
>
>
> *I read that I shouldn't  mix both create and remove in the same *
> *OfflineUserDataJob* 
> *,
>  
> and that I cant run more than one job per UserList. Taking into 
> consideration that a **OfflineUserDataJob* 
> 
> * can take up to 24h. What are my alternatives?*
>
> >> Yes, you don’t have to mix create and remove operations within the same 
> *OfflineUserDataJob* 
> .
>  
> Doing so can result in a *CONFLICTING_OPERATION* 
> 
>  
> error. Note that this does not apply to adding operations to an existing 
> job, which can be done at any time before the job is started. We ask to 
> avoid simultaneously running multiple OfflineUserDataJob processes that 
> modify the same user list (that is, multiple jobs whose 
> CustomerMatchUserListMetadata.user_list point to the same resource name). 
> Doing so can result in a CONCURRENT_MODIFICATION error since multiple jobs 
> are not permitted to operate on the same list at the same time. 
>
>
>
> *Can you please explain the difference in use for the **UserDataService* 
> *
>  
> compared to the **OfflineUserDataJobService* 
> 
> *.*
>
> >> Kindly note that the OfflineUserDataJobService service behaves 
> similarly to UserDataService; both can upload data for user lists, but 
> OfflineUserDataJobs are processed asynchronously. 
>
> Let us know if you have any further questions.
>
> Regards, 
> [image: Google Logo] 
> Yasar 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UjHZN:ref
>

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Re: UserList, Removing all UserData from a UserList

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Matan,

Thanks for getting back to us.

Kindly see below responses to your queries:

I read that I shouldn't  mix both create and remove in the same 
OfflineUserDataJob, and that I cant run more than one job per UserList. Taking 
into consideration that a OfflineUserDataJob can take up to 24h.
What are my alternatives?

>> Yes, you don’t have to mix create and remove operations within the same 
>> OfflineUserDataJob. Doing so can result in a CONFLICTING_OPERATION error. 
>> Note that this does not apply to adding operations to an existing job, which 
>> can be done at any time before the job is started. We ask to avoid 
>> simultaneously running multiple OfflineUserDataJob processes that modify the 
>> same user list (that is, multiple jobs whose 
>> CustomerMatchUserListMetadata.user_list point to the same resource name). 
>> Doing so can result in a CONCURRENT_MODIFICATION error since multiple jobs 
>> are not permitted to operate on the same list at the same time.

Can you please explain the difference in use for the UserDataService compared 
to the OfflineUserDataJobService.

>> Kindly note that the OfflineUserDataJobService service behaves similarly to 
>> UserDataService; both can upload data for user lists, but 
>> OfflineUserDataJobs are processed asynchronously.

Let us know if you have any further questions.

Regards,

Yasar
Google Ads API Team
ref:_00D1U1174p._5004Q2UjHZN:ref

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Re: UserList, Removing all UserData from a UserList

['Matan Shavit' via Google Ads API and AdWords API Forum]

Thanks for the reply,
I want to upload by diff, meaning adding to the segment more relevant 
devices and removing devices that are no longer relevant, using the 
setCreate and setRemove operations.
I read that I shouldn't  mix both create and remove in the same 
OfflineUserDataJob 
,
 
and that I cant run more than one job per UserList. Taking into 
consideration that a OfflineUserDataJob 

 can 
take up to 24h.
What are my alternatives?
is uploading by diff as mentioned above supported?
Can you please explain the difference in use for the UserDataService 
 
compared 
to the OfflineUserDataJobService 

.
On Thursday, January 13, 2022 at 5:57:52 AM UTC+2 adsapi wrote:

> Hi Matan,
>
> Thank you for posting your concern.
>
> Please note that there are 2 services in the Google Ads API that you can 
> use for managing a user list as mentioned on this document 
> ,
>  
> one is the UserDataService 
> 
>  
> and the other one is the OfflineUserDataJobService 
> .
>  
> You may refer to this document 
> 
>  
> to know more information about OfflineUserDataJobService 
> 
>  for 
> managing customer match or user list.
>
> However, it is depend on your end what is feasible to implement based on 
> the capabilities of each service specified in the documents that I provided.
>
> Let me know if you have further questions.
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UjHZN:ref
>

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RE: UserList, Removing all UserData from a UserList

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Matan,

Thank you for posting your concern.

Please note that there are 2 services in the Google Ads API that you can use 
for managing a user list as mentioned on this document, one is the 
UserDataService and the other one is the OfflineUserDataJobService. You may 
refer to this document to know more information about OfflineUserDataJobService 
for managing customer match or user list.

However, it is depend on your end what is feasible to implement based on the 
capabilities of each service specified in the documents that I provided.

Let me know if you have further questions.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2UjHZN:ref

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UserList, Removing all UserData from a UserList

['Matan Shavit' via Google Ads API and AdWords API Forum]

Hello, Im using the UserData .setCreate and .setRemove to create add/remove 
operations to my UserList, I want to be able to delete all UserData from 
the UserList.
Using Adwords API I used MutateMembersOperand, operand .setRemoveAll 
(true). 
What is the correct way to do it in GoogleAds API?
Im using the UserDataService to add/remove UserData.

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