Re: User_ID customer match

2020-08-07 Thread Nicholas Edwards
Thanks for your help - ill take a look

On Friday, August 7, 2020 at 6:39:52 PM UTC+1 adsapiforumadvisor wrote:

> Hi Nick,
>
> Thank you for providing the logs! They were very helpful. Upon 
> investigating the logs, I noticed that you were pulling conversions with a 
> trackingCodeType of WEBPAGE. Upon checking in the specified account 
> (903-296-3935 <(903)%20296-3935>), I found that the conversions returned 
> were the only conversions that met your query (conversions with a source 
> type of "Website"). The conversion you are searching for ("NE: Test 
> Offline Conversion") seems to not exist in account 903-296-3935, but 
> instead exists in the sub-account 807-107-6807. You can try pulling this 
> conversion by specifying 807-107-6807 as the customerClientId instead. 
> Additionally, make sure you are adjusting the trackingCodeType in your 
> query so that it pulls conversions with a source type of "Import from 
> clicks" as shown in your screenshot. 
>
> Regards,
>
> Danica, Google Ads API Team
>
>
> ref:_00D1U1174p._5004Q23Hp5Q:ref
>

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Re: User_ID customer match

2020-08-07 Thread Google Ads API Forum Advisor Prod
Hi Nick,

Thank you for providing the logs! They were very helpful. Upon investigating 
the logs, I noticed that you were pulling conversions with a trackingCodeType 
of WEBPAGE. Upon checking in the specified account (903-296-3935), I found that 
the conversions returned were the only conversions that met your query 
(conversions with a source type of "Website"). The conversion you are searching 
for ("NE: Test Offline Conversion") seems to not exist in account 903-296-3935, 
but instead exists in the sub-account 807-107-6807. You can try pulling this 
conversion by specifying 807-107-6807 as the customerClientId instead. 
Additionally, make sure you are adjusting the trackingCodeType in your query so 
that it pulls conversions with a source type of "Import from clicks" as shown 
in your screenshot.

Regards,
Danica, Google Ads API Team
ref:_00D1U1174p._5004Q23Hp5Q:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: User_ID customer match

2020-08-06 Thread Nicholas Edwards
Thanks - i emailed you the details.

On Thursday, August 6, 2020 at 8:10:38 PM UTC+1 adsapiforumadvisor wrote:

> Hi Nick,
>
> Can you please provide your customerClientId as well as the complete 
> detailed logs of the request and response so that I can deeper investigate 
> why this conversion is not being returned? Ensure that you provide this 
> information via the *Reply privately to author *option in order to 
> protect sensitive data. If the option is not available to you, you can 
> email our support alias at googleadsa...@google.com. 
>
> Thanks,
>
> Danica, Google Ads API Team
>
> ref:_00D1U1174p._5004Q23Hp5Q:ref
>

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Re: User_ID customer match

2020-08-06 Thread Google Ads API Forum Advisor Prod
Hi Nick,

Can you please provide your customerClientId as well as the complete detailed 
logs of the request and response so that I can deeper investigate why this 
conversion is not being returned? Ensure that you provide this information via 
the Reply privately to author option in order to protect sensitive data. If the 
option is not available to you, you can email our support alias at 
googleadsapi-supp...@google.com.

Thanks,
Danica, Google Ads API Team
ref:_00D1U1174p._5004Q23Hp5Q:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: User_ID customer match

2020-08-06 Thread Nicholas Edwards
Hi,

Thanks for getting back to me.

So the first step I have done is to pull back the conversion trackers on 
the account so I can get the offline conversion ID.

However, the response I get back doesn't include all conversions.

Here is my code:

user_list_service = client.GetService('ConversionTrackerService', 'v201809')
CustomerServiceSelector = {
'fields': ['Id']
}
result = user_list_service.get(CustomerServiceSelector)

Which only returns back 3 conversions - I am looking to retrieve the below 
conversion - should this be returned?


[image: gads.jpg]

Thanks,
Nick


On Wednesday, August 5, 2020 at 11:18:17 PM UTC+1 adsapiforumadvisor wrote:

> Hi Nick,
>
> Thank you for reaching out. You can refer to this 
>  support document to 
> read about the requirements for using Customer Match. For additional 
> information on requirements, you can also take a look at this 
> 
>  blog 
> post.
>
> As for your second question, yes, it is possible to build an audience 
> based on an offline conversion event. As mentioned in this 
> 
>  documentation, you 
> can have a basic_user_list 
> 
>  that 
> targets a specific conversion type. For more details, you can refer to 
> this 
> 
>  guide.
>
> Regards,
> Danica, Google Ads API Team
>
> ref:_00D1U1174p._5004Q23Hp5Q:ref
>

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RE: User_ID customer match

2020-08-05 Thread Google Ads API Forum Advisor Prod
Hi Nick,

Thank you for reaching out. You can refer to this support document to read 
about the requirements for using Customer Match. For additional information on 
requirements, you can also take a look at this blog post.

As for your second question, yes, it is possible to build an audience based on 
an offline conversion event. As mentioned in this documentation, you can have a 
basic_user_list that targets a specific conversion type. For more details, you 
can refer to this guide.

Regards,
Danica, Google Ads API Team
ref:_00D1U1174p._5004Q23Hp5Q:ref

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https://googleadsdeveloper.blogspot.com/
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User_ID customer match

2020-08-05 Thread Nicholas Edwards
Hi,

What are the requirements to be able to upload user_ids through customer 
match?

I would like to stitch together the GAd cookie with our CRM data so that we 
can get a better match rate on the audiences - but it looks like this is 
only available for US whitelisted customers? 

My other question, is it possible to build an audience based on an offline 
conversion event? 

Thanks,
Nick

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