subject:"campaign search term insights call fails"

Campaign search term insights call fails

2023-10-31 Thread Ionut Voda

Hello there,

Whenever I try to get segments.search_term out of 
the campaign_search_term_insight report, the Ads service fails. 

This is the request error:

Request made: ClientCustomerId: 6809911040, Host: googleads.googleapis.com, 
Method: /google.ads.googleads.v15.services.GoogleAdsService/SearchStream, 
RequestId: 7TdmMt8vVAuXNkL0ndPelA, IsFault: True, FaultMessage: Internal 
error encountered.
500 Internal error encountered. [type_url: 
"type.googleapis.com/google.ads.googleads.v15.errors.GoogleAdsFailure"
value: "\n%\n\002P\002\022\037An internal error has 
occurred.\022\0267TdmMt8vVAuXNkL0ndPelA"
]

And this is the GAQL that I use:

SELECT metrics.impressions, metrics.ctr, metrics.conversions, 
metrics.clicks, segments.search_subcategory, segments.search_term 
FROM campaign_search_term_insight
WHERE campaign_search_term_insight.campaign_id = '16581967632' 
AND campaign_search_term_insight.id = '4144139027821159424'
AND segments.date BETWEEN '2023-09-01' AND '2023-09-30'

Is there any way to retrieve the search terms for a given campaign and 
insight id pair ?

Thanks! Ionut

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RE: campaign search term insights call fails

2023-10-31 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you are getting 'INTERNAL_ERROR' 
with status code 500 while updating the SKAN schema using the Google Ads API. 
Kindly note that the INTERNAL_ERROR occurs when something unexpected happened 
while processing the request. The common cause could be the API isn't 
functioning correctly. However, this is transient in nature and the API request 
will work again when retrying it after 30 seconds or some time. I have tried to 
replicate the issue but I got a successful response upon making the API call. 
You may also retry any requests that failed with this error, using an 
exponential backoff schedule for the retries. Here is a code example 
demonstrating how to implement an exponential back off strategy.

Hope this helps. If you have any more queries, please feel free to get back to 
us.
This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"

Thanks,

Google Ads API Team

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RE: campaign search term insights call fails

2023-10-31 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

Hi,

Thank you for reaching out to the Google Ads API support team.

Please disregard my previous email. By reviewing your concern, I understand 
that you are getting 'INTERNAL_ERROR' with status code 500 while fetching the 
campaign_search_term_insight via Google Ads API. Kindly note that the 
INTERNAL_ERROR occurs when something unexpected happened while processing the 
request. The common cause could be the API isn't functioning correctly. 
However, this is transient in nature and the API request will work again when 
retrying it after 30 seconds or some time. I have tried to replicate the issue 
but I got a successful response upon making the API call. You may also retry 
any requests that failed with this error, using an exponential backoff schedule 
for the retries. Here is a code example demonstrating how to implement an 
exponential back off strategy.

Hope this helps. If you have any more queries, please feel free to get back to 
us.
This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"

Thanks,

Google Ads API Team

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Re: campaign search term insights call fails

2023-10-31 Thread Ionut Voda

Hello,

I do have a retry mechanism in place. That is not the problem. The problem 
is that I have been trying to run that query for the last 3 days, multiple 
times a day, and every time I run into the 500 error. I also tried 3 
minutes before writing this to you. Doesn't seem to be transient, but 
rather a consistent error. Otherwise I wouldn't have reached you.

Thanks,
Ionut

On Wednesday, November 1, 2023 at 12:07:26 AM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Please disregard my previous email. By reviewing your concern, I 
> understand that you are getting 'INTERNAL_ERROR' with status code 500 while 
> fetching the campaign_search_term_insight via Google Ads API. Kindly note 
> that the INTERNAL_ERROR occurs when something unexpected happened while 
> processing the request. The common cause could be the API isn't functioning 
> correctly. However, this is transient in nature and the API request will 
> work again when retrying it after 30 seconds or some time. I have tried to 
> replicate the issue but I got a successful response upon making the API 
> call. You may also retry any requests that failed with this error, using an 
> exponential backoff schedule for the retries. Here is a code example 
> 
>  demonstrating 
> how to implement an exponential back off strategy.
>
>
> Hope this helps. If you have any more queries, please feel free to get 
> back to us.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: campaign search term insights call fails

2023-11-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

Hi,

Thank you for getting back to us.

In order to investigate your issue, kindly provide us with the customer-id and 
updated complete API logs (request and response with request-id and request 
header) generated at your end to assist you better.

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"

Thanks,

Google Ads API Team

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Re: campaign search term insights call fails

2023-11-03 Thread Ionut Voda

Hi,
Please find the logs below:

Request
---
Method: /google.ads.googleads.v15.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
  "developer-token": "REDACTED",
  "login-customer-id": "6401529493",
  "x-goog-api-client": "gl-python/3.9.5 grpc/1.47.0 gax/2.10.1 gccl/22.1.0
pb/4.21.9",
  "x-goog-request-params": "customer_id=6809911040"
}
Request: customer_id: "6809911040"
query: "SELECT metrics.impressions, metrics.ctr, metrics.conversions, \n
 metrics.clicks, segments.search_subcategory, segments.search_term \n
 FROM campaign_search_term_insight\nWHERE
campaign_search_term_insight.campaign_id = \'16581967632\' \nAND
campaign_search_term_insight.id = \'4144139027821159424\'\nAND
segments.date BETWEEN \'2023-09-01\' AND \'2023-09-30\'"


Response
---
Headers: {
  "google.ads.googleads.v15.errors.googleadsfailure-bin":
"\n%\n\u0002P\u0002\u0012\u001fAn internal error has
occurred.\u0012\u0016AKH7NCpSQqbWpangSKi2IQ",
  "grpc-status-details-bin": "\b\r\u0012\u001bInternal error
encountered.\u001a\u0001\
nDtype.googleapis.com/google.ads.googleads.v15.errors.GoogleAdsFailure\u0012?\n%\n\u0002P\u0002\u0012\u001fAn
internal error has occurred.\u0012\u0016AKH7NCpSQqbWpangSKi2IQ",
  "request-id": "AKH7NCpSQqbWpangSKi2IQ"
}
Fault: {
  "created": "@1698995932.18200",
  "description": "Error received from peer
ipv6:[2a00:1450:400d:806::200a]:443",
  "file": "src/core/lib/surface/call.cc",
  "file_line": 967,
  "grpc_message": "Internal error encountered.",
  "grpc_status": 13
}

[2023-11-03 09:18:52,179 - WARNING] Request made: ClientCustomerId:
6809911040, Host: googleads.googleapis.com, Method:
/google.ads.googleads.v15.services.GoogleAdsService/SearchStream,
RequestId: AKH7NCpSQqbWpangSKi2IQ, IsFault: True, FaultMessage: Internal
error encountered.
JOB PROCESSING ERROR for module : 500 Internal
error encountered. [type_url: "
type.googleapis.com/google.ads.googleads.v15.errors.GoogleAdsFailure"
value: "\n%\n\002P\002\022\037An internal error has
occurred.\022\026AKH7NCpSQqbWpangSKi2IQ"
]
Thanks,
Ionut

On Thu, Nov 2, 2023 at 6:52 PM Google Ads API Forum Advisor
 wrote:

> Hi,
>
> Thank you for getting back to us.
>
> In order to investigate your issue, kindly provide us with the customer-id
> and updated complete API logs (request
> 
> and response
> 
> with request-id
> 
> and request header
> )
> generated at your end to assist you better.
>
> If you are using a client library and haven't enabled the logging yet, I
> would request you to enable logging for the specific client library that
> you are using. You can refer to the guides Java
> ,
> .Net
> ,
> PHP
> ,
> Python
> ,
> Ruby
> 
> or Perl
>  
> to
> enable logging at your end. For REST interface requests, you can enable
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct
> private reply* to this email.
>
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
>
>
>

-- 
IonutVoda.ro Sport Blog

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Re: campaign search term insights call fails

2023-11-05 Thread Moshe Shechter

Hello,

I've been having the same exact issue on my side. An API call allows for 
the fetching of all category label data for a single campaign, but once 
data is segmented  by search_subcategory and search_term (with a filter for 
a specific campaign id and campaign_search_term_insight id) the response is 
always a 500 Internal error. I am using V15 of the API, and as an example, 
request ID RBNEKmBIDyFSwffWvAYTxg returns this the following error:

grpc._channel._SingleThreadedRendezvous: <_SingleThreadedRendezvous of RPC 
that terminated with:
status = StatusCode.INTERNAL
details = "Internal error encountered."
debug_error_string = 
"{"created":"@1699180007.16300","description":"Error received from peer 
ipv4:142.250.179.138:443","file":"src/core/lib/surface/call.cc","file_line":1075,"grpc_message":"Internal
 
error encountered.","grpc_status":13}"


google.api_core.exceptions.InternalServerError: 500 Internal error 
encountered. [type_url: 
"type.googleapis.com/google.ads.googleads.v15.errors.GoogleAdsFailure"
value: "\n%\n\002P\002\022\037An internal error has 
occurred.\022\026RBNEKmBIDyFSwffWvAYTxg"

Thanks,

Moshik



On Friday, November 3, 2023 at 10:41:53 AM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi Ionut,
>
> Thank you for providing the additional information.
>
> Please be informed that I have removed your response from the forums as it 
> contains the PII information.
>
> I will check with our team regarding your issue and one of my team members 
> will reach out to you once we have an update on this. Meanwhile, your 
> patience is highly appreciated.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: campaign search term insights call fails

2023-11-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

I see you are using a Python library and I will assume that it is ours that is 
found at https://github.com/googleads/google-ads-python.

Please send me:

The version of python you are using. `python -V' at the command line.
The version of our client library you are using.
Your list of dependencies for the library `python -m pip list`

We have tried this query internally using Curl and and your credentials and we 
receive the expected response. The error you are receiving points to a grpc 
error. I want to determine if it is a issue with the Python environment which 
is why I need the above details.

This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"

Thanks,

Bob Hancock
Google Ads API Team

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Re: campaign search term insights call fails

2023-11-06 Thread Moshe Shechter

Hello,

I am using the python library. As for versions:

   - Python 3.9.5
   - google-ads library v 22.1.0
   - See attached output from pip freeze

Please note that all other requests to the API work perfectly well. For 
completeness, please see GAQL query (campaign and id are specific IDs 
replaced in the sent query):

SELECT 
campaign_search_term_insight.category_label, 
segments.date,
segments.search_subcategory,
segments.search_term,
metrics.clicks, 
metrics.impressions, 
metrics.conversions,
metrics.conversions_value
FROM 
campaign_search_term_insight 
WHERE 
segments.date DURING LAST_7_DAYS 
AND campaign_search_term_insight.campaign_id ='{campaign}'
AND campaign_search_term_insight.id ='{id}'

Thanks,

Moshik

On Monday, November 6, 2023 at 3:05:40 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> I see you are using a Python library and I will assume that it is ours 
> that is found at https://github.com/googleads/google-ads-python.
>
> Please send me:
>   
>
>- The version of python you are using. `python -V' at the command line. 
>- The version of our client library you are using. 
>- Your list of dependencies for the library `python -m pip list` 
>
> We have tried this query internally using Curl and and your credentials 
> and we receive the expected response. The error you are receiving points to 
> a grpc error. I want to determine if it is a issue with the Python 
> environment which is why I need the above details.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
>
> Thanks,
>   
> [image: Google Logo] 
> Bob Hancock 
> Google Ads API Team 
>
>
>

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alembic==1.1.0
apiclient==1.0.4
appdirs==1.4.3
argcomplete==1.12.3
asn1crypto==0.24.0
attrs==19.1.0
cached-property==1.5.1
cachetools==3.1.1
certifi==2019.6.16
cffi==1.12.3
chardet==3.0.4
Click==7.0
colorama==0.4.4
colorlog==6.6.0
cryptography==35.0.0
decorator==4.4.0
defusedxml==0.6.0
distlib==0.3.4
filelock==3.4.2
Flask==1.1.1
flask-marshmallow==0.10.1
Flask-Migrate==2.5.2
flask-oidc==1.4.0
flask-paginate==0.5.3
Flask-Script==2.0.6
Flask-Session==0.3.1
Flask-SQLAlchemy==2.4.0
Flask-Testing==0.7.1
google-ads==22.1.0
google-api-core==2.10.1
google-api-python-client==1.7.11
google-auth==2.16.0
google-auth-httplib2==0.0.4
google-auth-oauthlib==0.8.0
google-cloud-bigquery==3.1.0
google-cloud-bigquery-storage==2.16.1
google-cloud-core==2.3.2
google-cloud-storage==2.7.0
google-crc32c==1.5.0
google-resumable-media==2.4.1
googleapis-common-protos==1.56.4
grpcio==1.43.0
grpcio-status==1.43.0
gunicorn==19.9.0
httplib2==0.13.1
idna==2.8
isodate==0.6.0
itsdangerous==1.1.0
Jinja2==2.10.1
lxml==4.6.3
Mako==1.1.0
MarkupSafe==1.1.1
marshmallow==3.0.3
marshmallow-enum==1.5.1
marshmallow-sqlalchemy==0.17.0
nox==2021.10.1
numpy==1.19.4
oauth2client==4.1.3
oauthlib==3.1.0
okta==0.0.4
packaging==21.3
Paste==3.1.0
pkgconfig==1.5.1
platformdirs==2.4.1
proto-plus==1.22.1
protobuf==4.21.5
psycopg2-binary==2.9.1
py==1.11.0
pyarrow==8.0.0
pyasn1==0.4.6
pyasn1-modules==0.2.6
pycparser==2.19
pycryptodome==3.8.2
pyOpenSSL==19.0.0
pyparsing==3.0.6
pysaml2==4.0.3
python-dateutil==2.8.0
python-dotenv==0.10.3
python-editor==1.0.4
python-http-client==3.2.6
pytz==2019.2
PyYAML==5.1.2
redis==3.3.8
repoze.who==2.3
requests==2.22.0
requests-file==1.5.1
requests-oauthlib==1.2.0
requests-toolbelt==0.9.1
rsa==4.0
sendgrid==6.2.0
simplejson==3.16.0
six==1.12.0
SQLAlchemy==1.3.7
suds-py3==1.4.1.0
uritemplate==3.0.0
urllib3==1.25.3
uuid==1.30
virtualenv==20.13.0
WebOb==1.8.5
Werkzeug==0.15.5
xmltodict==0.12.0
zeep==3.4.0
zope.interface==5.4.0

Re: campaign search term insights call fails

2023-11-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

Thanks for the data.

I saw that in your first interaction, provided the campaign id. If this is the 
one the consistently returns the error, please confirm.

The error indicates that grpc has encountered an error and provided the 
stacktrace that is in the logs. This only indicates that an invariant has 
changed which doesn't point us to the core of the problem.

When we run the query internally with your credentials, it succeeds. This is 
evidence that it is likely not a data problem.

Since the error occurs in grpc, the RPC framwork, it indicates a problem of 
communication between your side and our sever. The next debugging steps are:

Determine if the error only occurs for this query with specific values or if 
this query fails with all values. Values here indicates campaign and insight.
Attempt a failing query using Curl with the the command line option -i. This 
will bypass the grpc client layer.
Upgrade to the latest versions of grpcio and grpcio-status.

You can upgrade the versions of the two grpc packages with: python -m pip 
install --upgrade grpcio==1.56.2 grpcio-status==1.56.2

Let me know the outcome of the tests.

This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"

Thanks,

Bob Hancock
Google Ads API Team

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Re: campaign search term insights call fails

2023-11-07 Thread Moshe Shechter

Thank you for the response.

Several things:
1. The error only occurs for this particular query. All other queries work 
fine. The overall process run reporting tasks on a regular basis with no 
issues. The code itself runs perfectly when a different query is provided, 
even for the same resource, without the desired segements.
2. I've attempted this request via curl locally, and I am still receiving 
an internal error:

[{
  "error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL",
"details": [
  {
"@type": 
"type.googleapis.com/google.ads.googleads.v15.errors.GoogleAdsFailure",
"errors": [
  {
"errorCode": {
  "internalError": "INTERNAL_ERROR"
},
"message": "An internal error has occurred."
  }
],
"requestId": "CTtg8hIqUYtP4OIGZc5DPA"
  }
]
  }
}

I've added a redacted screenshot of the output for reference.  AS you can 
see - the same code runs well for a different query (stored in a query.json 
file), but fails to run when the query is modified. 

3. Updating the module as suggested produces the same error.

Thoughts?

On Tuesday, November 7, 2023 at 3:48:40 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> Thanks for the data.
>
> I saw that in your first interaction, provided the campaign id. If this is 
> the one the consistently returns the error, please confirm.
>
> The error indicates that grpc has encountered an error and provided the 
> stacktrace that is in the logs. This only indicates that an invariant has 
> changed which doesn't point us to the core of the problem. 
>
> When we run the query internally with your credentials, it succeeds. This 
> is evidence that it is likely not a data problem. 
>
> Since the error occurs in grpc, the RPC framwork, it indicates a problem 
> of communication between your side and our sever. The next debugging steps 
> are: 
>
>- Determine if the error only occurs for this query with specific 
>values or if this query fails with all values. Values here indicates 
>campaign and insight. 
>- Attempt a failing query using Curl with the the command line option 
>-i. This will bypass the grpc client layer. 
>- Upgrade to the latest versions of grpcio and grpcio-status. 
>
> You can upgrade the versions of the two grpc packages with: python -m pip 
> install --upgrade grpcio==1.56.2 grpcio-status==1.56.2
>
> Let me know the outcome of the tests.
>
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
>
> Thanks,
>   
> [image: Google Logo] 
> Bob Hancock 
> Google Ads API Team 
>
>
>
>
>  
>
>

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Re: campaign search term insights call fails

2023-11-07 Thread Moshe Shechter

Please let me know what you find, but to clarify, the code works for the 
following GAQL query (All results are returned, and match the results in 
the UI):

   SELECT
campaign_search_term_insight.category_label,
metrics.clicks,
metrics.impressions,
metrics.conversions,
metrics.conversions_value
FROM
campaign_search_term_insight
WHERE
segments.date DURING LAST_7_DAYS
AND campaign_search_term_insight.campaign_id ='19548801299'
ORDER BY
   metrics.impressions ASC

Similarly, the code works for the following query (change highlighted in 
yellow) - a single result from the previous query is returned:

SELECT
campaign_search_term_insight.category_label,
metrics.clicks,
metrics.impressions,
metrics.conversions,
metrics.conversions_value
FROM
campaign_search_term_insight
WHERE
segments.date DURING LAST_7_DAYS
AND campaign_search_term_insight.campaign_id ='19548801299'
AND campaign_search_term_insight.id ='1563229965490945024'


However, the internal error is generated when the query is modified into 
the following:

   SELECT
campaign_search_term_insight.category_label,
segments.date,
segments.search_subcategory,
segments.search_term,
metrics.clicks,
metrics.impressions,
metrics.conversions,
metrics.conversions_value
FROM
campaign_search_term_insight
WHERE
segments.date DURING LAST_7_DAYS
AND campaign_search_term_insight.campaign_id ='19548801299'
AND campaign_search_term_insight.id ='1563229965490945024'

There seems to be no issue with the logic of the query, or the code.

Thanks,

Moshik

On Tuesday, November 7, 2023 at 4:39:36 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> >>The error only occurs for this particular query. 
>
> I'm still not clear what you mean. Do you mean with the values specified 
> and that if you change 
>
> When you say a different query, what does that mean? You just change the 
> campaign id?
>
> Since the Curl query returns an internal error it points to a back end 
> problem that was being propagated to grpc.
>
> I'll need to open an consultation with our back end team. For that, I'll 
> need the request and response without any redactions. As soon as I have 
> that I will open the consultation.
>
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
>
> Thanks,
>   
> [image: Google Logo] 
> Bob Hancock 
> Google Ads API Team 
>
>
>  
>
>

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Re: campaign search term insights call fails

2023-11-12 Thread Moshe Shechter

Any update on this?

On Tuesday, November 7, 2023 at 6:18:53 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi Moshe:
>
> That is just the data that I need. I've asked a colleague from the 
> campaign management team to take a look and will report back here when I 
> have a response.
>
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
>
> Thanks,
>   
> [image: Google Logo] 
> Bob Hancock 
> Google Ads API Team 
>
>
>

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Re: campaign search term insights call fails

2023-11-13 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

No response yet from my colleague on the campaign team. I'll post a response 
here as soon as I hear something.

This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"

Thanks,

Bob Hancock
Google Ads API Team

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Re: campaign search term insights call fails

2023-11-19 Thread Moshe Shechter

Hello,

Bumping this up - it has been almost two weeks.

Thanks,

Moshik

On Monday, November 13, 2023 at 3:11:34 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> No response yet from my colleague on the campaign team. I'll post a 
> response here as soon as I hear something.
>
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
>
> Thanks,
>   
> [image: Google Logo] 
> Bob Hancock 
> Google Ads API Team 
>
>
>

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Re: campaign search term insights call fails

2023-11-27 Thread Moshe Shechter

Hello,

Is this thread still live? Is there any progress? It has been nearly three 
weeks.

Thanks,

Moshik

On Sunday, November 19, 2023 at 12:33:32 PM UTC+2 Moshe Shechter wrote:

> Hello,
>
> Bumping this up - it has been almost two weeks.
>
> Thanks,
>
> Moshik
>
> On Monday, November 13, 2023 at 3:11:34 PM UTC+2 Google Ads API Forum 
> Advisor wrote:
>
>> No response yet from my colleague on the campaign team. I'll post a 
>> response here as soon as I hear something.
>>
>>
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] 
>> Bob Hancock 
>> Google Ads API Team 
>>
>>
>>

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Re: campaign search term insights call fails

2024-02-18 Thread Moshe Shechter

Hello,

This issue has not been resolved on my side, and I am still seeing the same 
error every time, regardless of modifications made to the query.

The latest attempt is as follows:

query = '''
SELECT 
campaign_search_term_insight.campaign_id, 
campaign_search_term_insight.category_label, 
campaign_search_term_insight.id, 
campaign_search_term_insight.resource_name, 
segments.date, 
segments.search_subcategory, 
segments.search_term, 
metrics.clicks, 
metrics.conversions, 
metrics.impressions, 
metrics.conversions_value 
FROM 
campaign_search_term_insight 
WHERE 
segments.date BETWEEN '2024-01-04' AND '2024-01-04' AND 
campaign_search_term_insight.campaign_id = '20312273196' AND 
campaign_search_term_insight.id = '20312273196'
'''


Running this query (RequestId: yW9nGvW8jQAGMWVLBmiYjQ) I receive the same 
internal error:

google.api_core.exceptions.InternalServerError: 500 Internal error 
encountered. [type_url: 
"type.googleapis.com/google.ads.googleads.v15.errors.GoogleAdsFailure"
value: "\n%\n\002P\002\022\037An internal error has 
occurred.\022\026yW9nGvW8jQAGMWVLBmiYjQ"
]

I've also tried the previously provided query, resulting in the same issue.

Please advise.

Thanks,

Moshik





On Thursday, January 18, 2024 at 9:42:15 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi Moshe, it appears the issue has been resolved.
>
> Would you please retry the query and let me know if you still receive an 
> error? If so, would you please reply back with the request and response 
> logs, including the request-id?
>
> All the best,
> Devin
>
> ref:!00D1U01174p.!5004Q02q9T1G:ref
>

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Re: campaign search term insights call fails

2024-02-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

Hi,

Thank you for getting back to us.

I will check with our team regarding your issue and one of my team members will 
reach out to you once we have an update on this. Meanwhile, your patience is 
highly appreciated.

You may refer to this page which provides status information on the services 
that are part of Google Ads.

This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"

Thanks,

Google Ads API Team

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Re: campaign search term insights call fails

2024-02-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

Hello Mosche,

Sorry for your inconvenience.
I'm Thanet working with Bob and Devin on this issue.
Our engineers just rolled out the change that would help fix your issue, bu it 
hasn't hit production yet.
Could you please wait and try again in around 5 days?

Best,
This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"

Thanks,

Thanet Knack Praneenararat
Google Ads API Team

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Re: campaign search term insights call fails

2024-08-20 Thread Joe Hall

Any update on this thread with a successful query pull? I am running into 
the same issue.

On Tuesday, February 20, 2024 at 1:28:19 AM UTC-8 Google Ads API Forum 
Advisor wrote:

> Hello Mosche,
>
> Sorry for your inconvenience.
> I'm Thanet working with Bob and Devin on this issue.
> Our engineers just rolled out the change that would help fix your issue, 
> bu it hasn't hit production yet.
> Could you please wait and try again in around 5 days? 
>
> Best,
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
>
> Thanks,
>   
> [image: Google Logo] 
> Thanet Knack Praneenararat 
> Google Ads API Team 
>
>
>

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Re: campaign search term insights call fails

2024-08-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

Hi,

Kindly note that the fix was deployed several months ago. Could you confirm if 
you are getting INTERNAL_ERROR? If yes, I would request you to kindly provide 
us with the complete API logs (request and response logs with request-id and 
request header) generated at your end to better assist you further.

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref" 
(ADR-00208415)

Thanks,

Google Ads API Team

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Campaign search term insights call fails

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