subject:"correct account remaining credit"

Re: correct account remaining credit

2020-09-11 Thread Inna Keegan

Many thanks

пятница, 11 сентября 2020 г. в 23:23:15 UTC+3, adsapiforumadvisor: 

> Hi Inna,
>
> I'm going to file a feature request on your behalf to see if this can be 
> implemented in the new Google Ads API at some point.
>
> Currently retrieving the remaining balance for an account just isn't 
> supported, which is why it's so tricky to do, and why there's differences 
> with the UI. For reference the UI and API can have discrepancies in some 
> cases because they don't follow the exact same data retrieval paths all the 
> time. Also data parity is not *always* a matter of quality - sometimes 
> the discrepancies are due to the different use cases supported for API 
> users versus users of the UI.
>
>  Going forward, be sure to keep an eye on the Google Ads Developer Blog 
> , which is where we'll announce 
> any changes for this use case.
>
> Thanks again for reaching out and sharing your feedback,
> Ben, Google Ads API Team
>
> ref:_00D1U1174p._5004Q23tJDV:ref
>

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Re: correct account remaining credit

2020-09-11 Thread Google Ads API Forum Advisor Prod

Hi Inna,

I'm going to file a feature request on your behalf to see if this can be 
implemented in the new Google Ads API at some point.

Currently retrieving the remaining balance for an account just isn't supported, 
which is why it's so tricky to do, and why there's differences with the UI. For 
reference the UI and API can have discrepancies in some cases because they 
don't follow the exact same data retrieval paths all the time. Also data parity 
is not always a matter of quality - sometimes the discrepancies are due to the 
different use cases supported for API users versus users of the UI.

Going forward, be sure to keep an eye on the Google Ads Developer Blog, which 
is where we'll announce any changes for this use case.

Thanks again for reaching out and sharing your feedback,
Ben, Google Ads API Team
ref:_00D1U1174p._5004Q23tJDV:ref

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Re: correct account remaining credit

2020-09-10 Thread Inna Keegan

Hello, Ben and Bryan! 

Is it possible from your side to correct BudgetOrderService somehow, so we 
could get the correct balance via API? 

I know you have plans to create a new parameter with balance, I saw it 
several times here in the forum. Maybe it would be easier to adjust the 
current structure to something more accurate?

I don't really want to give up with this task, cause 12-16% is not a slight 
difference.
I don't know how to explain it to our clients. Like ... the company with 
the world's best search engine cannot give the correct data via API? I 
mean.. You are the synonym of high quality and best technologies, aren't 
you?
вторник, 1 сентября 2020 г. в 16:02:14 UTC+3, Inna Keegan: 

> Hello, Ben
>
> Thanks for jumping to me.
>
> Well, I got this formula from two ones. The first was given here in the 
> forum:
> "You will have to compute the remaining balance by subtracting the total 
> Cost of the Account Performance Report from your known budget."
> https://groups.google.com/g/adwords-api/c/M3nwAv5jlfc/m/4_02Wi0MAgAJ
>
> And the known budget was given here as:
> "The account budget will be equal to spendingLimit 
> 
>  - 
> totalAdjustments."
> https://groups.google.com/g/adwords-api/c/kQyyzdJ9_Qs/m/zwqOLh4XAgAJ
>
> Okay then, if the formula looks like "spendingLimit - Cost", I was wrong. 
> But let's see how the right one works:
>
> For 20 August 2020 (my first message in this thread):
> Balance via API = (587272256 - 5781697901970)/100 = *91 024.66 
> RUB*
> "Your remaining credit" (Google Ads account) = *124 242.02 RUB *with VAT 
> and *103 535.02 RUB *without VAT
> *Difference = 12 510.36 RUB*
>
> For 28 August 2020 (when I gave another data):
> Balance via API = (587272256 -  5815358461970)/100 = *57 364.10 
> RUB*
> "Your remaining credit" (Google Ads account) = *81 692.32* with VAT and 
> *68076.93 
> RUB* without VAT
> *Difference = * 
> *10 712.83 RUB*
> With all the respect, Ben, I think, that 12-16% is not "a slight 
> difference".
>
> Thanks for clarifying though.
> вторник, 1 сентября 2020 г. в 05:27:05 UTC+3, adsapiforumadvisor: 
>
>> Hi Inna,
>>
>> Apologies for the delay - I'm a Developer Programs Engineer on the Google 
>> Ads API jumping in here to help with your problem.
>>
>> I was wondering if you could give me a bit more background on where you 
>> got the equation: spendingLimit - totalAdjustments - Cost = remaining 
>> balance
>>
>> Based on the documentation spendingLimit should already include 
>> totalAdjustments when retrieved via a BudgetOrderService.get. You should 
>> only need to subtract totalAdjustments when trying to determine the amount 
>> that was originally set before adjustments were applied.
>>
>> With that said, adjusting your equation below still doesn't yield the 
>> same values, thought they appear closer. I think it's possible that there 
>> may always be slight differences between the values retrieved in the API 
>> and what's visible via the UI. I'm going to try to get some better 
>> information on that and will follow up, meanwhile let me know if updating 
>> your equation to remove totalAdjustments is helpful.
>>
>> Thanks,
>> Ben Karl, Google Ads API Team
>>
>> ref:_00D1U1174p._5004Q23tJDV:ref
>>
>

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Re: correct account remaining credit

2020-09-01 Thread Inna Keegan

Hello, Ben

Thanks for jumping to me.

Well, I got this formula from two ones. The first was given here in the 
forum:
"You will have to compute the remaining balance by subtracting the total 
Cost of the Account Performance Report from your known budget."
https://groups.google.com/g/adwords-api/c/M3nwAv5jlfc/m/4_02Wi0MAgAJ

And the known budget was given here as:
"The account budget will be equal to spendingLimit 

 - 
totalAdjustments."
https://groups.google.com/g/adwords-api/c/kQyyzdJ9_Qs/m/zwqOLh4XAgAJ

Okay then, if the formula looks like "spendingLimit - Cost", I was wrong. 
But let's see how the right one works:

For 20 August 2020 (my first message in this thread):
Balance via API = (587272256 - 5781697901970)/100 = *91 024.66 RUB*
"Your remaining credit" (Google Ads account) = *124 242.02 RUB *with VAT 
and *103 535.02 RUB *without VAT
*Difference = 12 510.36 RUB*

For 28 August 2020 (when I gave another data):
Balance via API = (587272256 -  5815358461970)/100 = *57 364.10 RUB*
"Your remaining credit" (Google Ads account) = *81 692.32* with VAT and 
*68076.93 
RUB* without VAT
*Difference = * 
*10 712.83 RUB*
With all the respect, Ben, I think, that 12-16% is not "a slight 
difference".

Thanks for clarifying though.
вторник, 1 сентября 2020 г. в 05:27:05 UTC+3, adsapiforumadvisor: 

> Hi Inna,
>
> Apologies for the delay - I'm a Developer Programs Engineer on the Google 
> Ads API jumping in here to help with your problem.
>
> I was wondering if you could give me a bit more background on where you 
> got the equation: spendingLimit - totalAdjustments - Cost = remaining 
> balance
>
> Based on the documentation spendingLimit should already include 
> totalAdjustments when retrieved via a BudgetOrderService.get. You should 
> only need to subtract totalAdjustments when trying to determine the amount 
> that was originally set before adjustments were applied.
>
> With that said, adjusting your equation below still doesn't yield the same 
> values, thought they appear closer. I think it's possible that there may 
> always be slight differences between the values retrieved in the API and 
> what's visible via the UI. I'm going to try to get some better information 
> on that and will follow up, meanwhile let me know if updating your equation 
> to remove totalAdjustments is helpful.
>
> Thanks,
> Ben Karl, Google Ads API Team
>
> ref:_00D1U1174p._5004Q23tJDV:ref
>

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Re: correct account remaining credit

2020-08-31 Thread Google Ads API Forum Advisor Prod

Hi Inna,

Apologies for the delay - I'm a Developer Programs Engineer on the Google Ads 
API jumping in here to help with your problem.

I was wondering if you could give me a bit more background on where you got the 
equation: spendingLimit - totalAdjustments - Cost = remaining balance

Based on the documentation spendingLimit should already include 
totalAdjustments when retrieved via a BudgetOrderService.get. You should only 
need to subtract totalAdjustments when trying to determine the amount that was 
originally set before adjustments were applied.

With that said, adjusting your equation below still doesn't yield the same 
values, thought they appear closer. I think it's possible that there may always 
be slight differences between the values retrieved in the API and what's 
visible via the UI. I'm going to try to get some better information on that and 
will follow up, meanwhile let me know if updating your equation to remove 
totalAdjustments is helpful.

Thanks,
Ben Karl, Google Ads API Team
ref:_00D1U1174p._5004Q23tJDV:ref

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Re: correct account remaining credit

2020-08-31 Thread Inna Keegan

Guys, please

пятница, 28 августа 2020 г. в 15:03:39 UTC+3, Inna Keegan: 

> Hi Bryan,
>
> also, I think, maybe in the interface, I see the sum with VAT. 
> And via API I get the sum without VAT. Right? 
>
> IF so, then I should get via API the sum = 81692.32/1.20 (our VAT is 20%) 
> = *68076.93 RUB*
>
> And with my log, you can see the sum = 587272256 - 830880 
> <(830)%20880-> - 5815358461970 = 49055298030, which is equal to 
> *49055,30 RUB*
> Still, it's a huge difference between those two numbers.
>
> I use the formula, which was given to me here: 
> https://developers.google.com/adwords/api/docs/guides/budget-order
> and here:
> https://groups.google.com/g/adwords-api/c/kQyyzdJ9_Qs
>
> [image: Screenshot 2020-08-28 at 15.02.40.png]
>
> пятница, 28 августа 2020 г. в 10:15:18 UTC+3, Inna Keegan: 
>
>> Well, the button "reply privately to the author" is unavailable.
>>
>> That's the documentation I use:
>>
>> https://developers.google.com/adwords/api/docs/reference/v201809/BudgetOrderService
>>
>> https://developers.google.com/adwords/api/docs/appendix/reports/account-performance-report#cost
>>
>> *To get the Budget Order I use POST request:*
>>
>> https://adwords.google.com/api/adwords/billing/v201809/BudgetOrderService?wsdl
>>
>> 
>> http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsd="
>> http://www.w3.org/2001/XMLSchema; xmlns:xsi="
>> http://www.w3.org/2001/XMLSchema-instance;>
>>   
>> https://adwords.google.com/api/adwords/billing/v201809; soapenv:actor="
>> http://schemas.xmlsoap.org/soap/actor/next; soapenv:mustUnderstand="0">
>>   151-032-3320
>>   
>>   Calltouch Manual AdWords Collector 
>> v1.0
>>   false
>>   false
>> 
>>   
>>   
>> https://adwords.google.com/api/adwords/billing/v201809;>
>>   
>>   https://adwords.google.com/api/adwords/cm/v201809
>> ">BillingAccountId,BillingAccountName,BudgetOrderName
>> https://adwords.google.com/api/adwords/cm/v201809;>
>> https://adwords.google.com/api/adwords/cm/v201809
>> ">20200601
>> https://adwords.google.com/api/adwords/cm/v201809
>> ">20200703
>> 
>> 
>>  
>> 
>> 
>>
>> *To get the Cost I use POST request:*
>> https://adwords.google.com/api/adwords/reportdownload/v201809
>>
>> *with keys:*
>> __rdquery = SELECT Cost FROM ACCOUNT_PERFORMANCE_REPORT DURING 20160202, 
>> 20371231
>> __fmt = CSV
>>
>>
>> *And the logs are for today:*
>> http://schemas.xmlsoap.org/soap/envelope/;>
>> 
>> https://adwords.google.com/api/adwords/billing/v201809; xmlns="
>> https://adwords.google.com/api/adwords/cm/v201809;>
>> 0005adeabb0fff140528e1f98f05c995
>> BudgetOrderService
>> get
>> 1
>> 259
>> 
>> 
>> 
>> https://adwords.google.com/api/adwords/billing/v201809; xmlns="
>> https://adwords.google.com/api/adwords/cm/v201809;>
>> 
>> 1
>> BudgetOrderPage
>> 
>> 4894-2780-2346-8860
>> 248035244
>> Calltouch
>> 1529-4487-2379
>> 
>> Money
>> 587272256
>> 
>> 
>> Money
>> 830880 <(830)%20880->
>> 
>> 20160202 121240 Europe/Moscow
>> 20371231 105959 Europe/Moscow
>> 
>> APPROVED
>> Calltouch
>> 
>> 
>> 
>> 
>> 
>> 
>>
>>
>> "ACCOUNT_PERFORMANCE_REPORT (Feb 2, 2016-Dec 31, 2037)"
>> Cost
>> 5815358461970
>> Total
>>
>>
>>
>> *And that's what I see in the interface now:[image: Screenshot 2020-08-28 
>> at 10.14.47.png]*
>> четверг, 27 августа 2020 г. в 23:11:29 UTC+3, adsapiforumadvisor: 
>>
>>> Hi Inna,
>>>
>>> For the logs, please reply using "reply privately to author" to send 
>>> them to us.
>>>
>>> Thank you,
>>>
>>> [image: Google Logo] 
>>> Bryan Li 
>>> Google Ads API Team 
>>>   
>>>
>>> ref:_00D1U1174p._5004Q23tJDV:ref
>>>
>>

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Re: correct account remaining credit

2020-08-27 Thread Google Ads API Forum Advisor Prod

Hi Inna,

For the logs, please reply using "reply privately to author" to send them to us.

Thank you,


Bryan Li
Google Ads API Team
ref:_00D1U1174p._5004Q23tJDV:ref

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Re: correct account remaining credit

2020-08-27 Thread Google Ads API Forum Advisor Prod

Hi Inna,

Thank you for your patience. Could you provide us with which report you used to 
pull these values? Are you using AdWords or Google Ads API? Could you provide 
us the request and response logs that show that these are the values you pull?

Thank you,

Bryan Li
Google Ads API Team
ref:_00D1U1174p._5004Q23tJDV:ref

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Re: correct account remaining credit

2020-08-25 Thread Inna Keegan

Hello, Bryan

Is there any news for us?
четверг, 20 августа 2020 г. в 21:16:40 UTC+3, adsapiforumadvisor: 

> Hi Inna,
>
> Thank you for reaching out to us. I see that you're encountering an issue 
> trying to obtain the correct remaining credit in your account. I'll take a 
> closer look at this internally with my team and get back to you as soon as 
> possible.
>
> Thank you,
> Bryan, Google Ads API Team
>
> ref:_00D1U1174p._5004Q23tJDV:ref
>

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RE: correct account remaining credit

2020-08-20 Thread Google Ads API Forum Advisor Prod

Hi Inna,

Thank you for reaching out to us. I see that you're encountering an issue 
trying to obtain the correct remaining credit in your account. I'll take a 
closer look at this internally with my team and get back to you as soon as 
possible.

Thank you,
Bryan, Google Ads API Team
ref:_00D1U1174p._5004Q23tJDV:ref

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correct account remaining credit

2020-08-20 Thread Inna Keegan



Hello!

We are creating a service for customers through which they could combine 
and analyze the statistics and remaining credits of several Google Ads 
accounts in one place. 

At this point, we need to get the *correct *amount of the account balance 
via API.

As we know, it’s not possible to get it directly.

According to API documentation and Google Ads API Team, we have to 
calculate it from such parameters as spendingLimit and totalAdjustments 
from BudgetOrder(using BudgetOrderService), and the Cost from Account 
Performance Report. 

 Unfortunately, we can’t get the same amount as we see in Google Ads 
account in Billing Summary tab as “Your remaining credit”.

For example, if we get data from 151-032-3320 Google Ads account, we see

*spendingLimit *= 587272256
*totalAdjustments* = 830880
start date of budget order = 20160202 121240 Europe/Moscow
end date of budget order = 20371231 105959 Europe/Moscow
*Cost *(Feb 2, 2016-Dec 31, 2037) = 5781697901970

Calculated remaining balance = Account budget - Cost = (spendingLimit - 
totalAdjustments) - Cost  =  *827 158,58 RUB *

"Your remaining credit" (Google Ads account) = *124 242.02 RUB*

As you see, the difference is huge. Probably, the problem is that not all 
adjustments are summed up in totalAdjustments.

So we ask you to help us to find a way how to get the correct account 
balance for customers via API.

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