customer_extension_setting

2022-02-24 Thread 'Hao Long' via Google Ads API and AdWords API Forum
Hi Team,

we found we download empty data from customer_extension_setting(Google Ads 
API)for some accounts but there have data downloaded in Google Adwords API. 
could you please help on this case?

Query used: 
SELECT customer_extension_setting.extension_feed_items, 
customer_extension_setting.extension_type, customer.id FROM 
customer_extension_setting

Sample Customer id: 2758466019


Thanks
Hao

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Re: customer_extension_setting

2022-02-28 Thread 'Hao Long' via Google Ads API and AdWords API Forum
Hi Team,

we are facing the same issue on campaign extension setting, some accounts 
could download from Google Adwords API but empty from Google Ads API:

campaign_extension_setting search query: SELECT 
campaign_extension_setting.campaign, 
campaign_extension_setting.extension_type,campaign_extension_setting.extension_feed_items
 
from campaign_extension_setting

sample customer id:
4685036791
2532903337
2688071956
2137171150
2214476492
2101143752
2292720923
3501615586
1901513941
4896556886
1571632800
3143963915

and some accounts could download from Google Ads API but not in Google 
Adwords API:

3573730526
1191852359
2538328450
6409940247
1666835084

could you please help both on these two APIs data issues?

Thanks
Hao


On Friday, February 25, 2022 at 3:52:43 PM UTC+8 Hao Long wrote:

> Hi Team,
>
> we found we download empty data from customer_extension_setting(Google 
> Ads API)for some accounts but there have data downloaded in Google 
> Adwords API. could you please help on this case?
>
> Query used: 
> SELECT customer_extension_setting.extension_feed_items, 
> customer_extension_setting.extension_type, customer.id FROM 
> customer_extension_setting
>
> Sample Customer id: 2758466019
>
>
> Thanks
> Hao
>

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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Re: customer_extension_setting

2022-03-03 Thread 'Hao Long' via Google Ads API and AdWords API Forum
Hi Google Ads Support Team,

we are pending on this few days, could you please help on my issues? 

Thanks
Hao

On Wednesday, March 2, 2022 at 9:53:27 AM UTC+8 Hao Long wrote:

> Hi Team,
>
> could you please help on the question on campaign and customer extension 
> setting migration?
>
> Thanks
> Hao
>
> On Monday, February 28, 2022 at 4:54:51 PM UTC+8 Hao Long wrote:
>
>> Hi Team,
>>
>> we are facing the same issue on campaign extension setting, some accounts 
>> could download from Google Adwords API but empty from Google Ads API:
>>
>> campaign_extension_setting search query: SELECT 
>> campaign_extension_setting.campaign, 
>> campaign_extension_setting.extension_type,campaign_extension_setting.extension_feed_items
>>  
>> from campaign_extension_setting
>>
>> sample customer id:
>> 4685036791
>> 2532903337 <(253)%20290-3337>
>> 2688071956
>> 2137171150 <(213)%20717-1150>
>> 2214476492
>> 2101143752
>> 2292720923 <(229)%20272-0923>
>> 3501615586
>> 1901513941
>> 4896556886
>> 1571632800
>> 3143963915 <(314)%20396-3915>
>>
>> and some accounts could download from Google Ads API but not in Google 
>> Adwords API:
>>
>> 3573730526
>> 1191852359
>> 2538328450 <(253)%20832-8450>
>> 6409940247 <(640)%20994-0247>
>> 1666835084
>>
>> could you please help both on these two APIs data issues?
>>
>> Thanks
>> Hao
>>
>>
>> On Friday, February 25, 2022 at 3:52:43 PM UTC+8 Hao Long wrote:
>>
>>> Hi Team,
>>>
>>> we found we download empty data from customer_extension_setting(Google 
>>> Ads API)for some accounts but there have data downloaded in Google 
>>> Adwords API. could you please help on this case?
>>>
>>> Query used: 
>>> SELECT customer_extension_setting.extension_feed_items, 
>>> customer_extension_setting.extension_type, customer.id FROM 
>>> customer_extension_setting
>>>
>>> Sample Customer id: 2758466019
>>>
>>>
>>> Thanks
>>> Hao
>>>
>>

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-- 
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: customer_extension_setting

2022-03-04 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Hao,

Thanks for reaching out. Can you please privately reply with the subject line 
of your original email? It seems possible that we did not receive the emails 
that you referenced.

Can you also please provide us with the complete request and response logs for 
the Ads API request?

Thanks,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2Xl3u2:ref

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-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: customer_extension_setting

2022-03-05 Thread 'Hao Long' via Google Ads API and AdWords API Forum
Thanks Matt,

we are migrate current active campaign and customer extension setting 
Google Adwords download to new Google Ads API, we are found there have some 
account have data downloaded from Adwords API but empty in Google Ads API. 
detail list as below:

Customer Extension Setting:

Query used: 
SELECT customer_extension_setting.extension_feed_items, 
customer_extension_setting.extension_type, customer.id FROM 
customer_extension_setting
Sample Customer id can not download data from Ads API but could download 
from Adwords API: 2758466019

Campaign Extension Setting:
Query Used:
SELECT campaign_extension_setting.campaign, 
campaign_extension_setting.extension_type,campaign_extension_setting.extension_feed_items
 
from campaign_extension_setting
Sample Customer id can not download data from Ads API but could download 
from Adwords API: 
4685036791
2532903337
2688071956
2137171150
2214476492
2101143752
2292720923
3501615586
1901513941
4896556886
1571632800

for campaign extension setting have one more interesting founding: some 
accounts could download from Google Ads API but not in Google Adwords API:
3573730526
1191852359
2538328450
6409940247
1666835084

Could you please help investigate?

request id and log if mandatory i could provide later.

Thanks
Hao


On Friday, March 4, 2022 at 11:46:28 PM UTC+8 adsapi wrote:
Hi Hao,

Thanks for reaching out. Can you please privately reply with the subject 
line of your original email? It seems possible that we did not receive the 
emails that you referenced. 

Can you also please provide us with the complete request and response logs 
for the Ads API request?

Thanks,
Matt

On Friday, March 4, 2022 at 11:46:28 PM UTC+8 adsapi wrote:

> Hi Hao,
>
> Thanks for reaching out. Can you please privately reply with the subject 
> line of your original email? It seems possible that we did not receive the 
> emails that you referenced. 
>
> Can you also please provide us with the complete request and response logs 
> for the Ads API request?
>
> Thanks,
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2Xl3u2:ref
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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customer_extension_setting permission issue

2022-02-15 Thread 'Hao Long' via Google Ads API and AdWords API Forum
Hi Team,

we have below migrated query for Google Ads API;
SELECT customer_extension_setting.extension_feed_items, 
customer_extension_setting.extension_type, customer.id FROM 
customer_extension_setting

and we get some permission issue when user this query to access Google Ads 
API, but we do not have any permission issue when use our authorization to 
access other Google Ads API resources.logs attached as below would you 
please help check?

2022-02-14 23:56:50,416] {bash.py:173} INFO - Request
[2022-02-14 23:56:50,416] {bash.py:173} INFO - ---
[2022-02-14 23:56:50,416] {bash.py:173} INFO - MethodName: 
google.ads.googleads.v9.services.GoogleAdsService/SearchStream
[2022-02-14 23:56:50,416] {bash.py:173} INFO - Endpoint: 
googleads.googleapis.com:443
[2022-02-14 23:56:50,416] {bash.py:173} INFO - Headers: 
{developer-token=REDACTED, login-customer-id=5749847778, 
x-goog-api-client=gl-java/1.8.0_275 gccl/0.0.0 gapic/ gax/2.6.1 grpc/}
[2022-02-14 23:56:50,416] {bash.py:173} INFO - Body: customer_id: 
"1251068172"
[2022-02-14 23:56:50,416] {bash.py:173} INFO - query: "SELECT 
customer_extension_setting.extension_feed_items, 
customer_extension_setting.extension_type, customer.id FROM 
customer_extension_setting "
[2022-02-14 23:56:50,416] {bash.py:173} INFO - 
[2022-02-14 23:56:50,416] {bash.py:173} INFO - 
[2022-02-14 23:56:50,416] {bash.py:173} INFO - Response
[2022-02-14 23:56:50,416] {bash.py:173} INFO - 
[2022-02-14 23:56:50,417] {bash.py:173} INFO - Headers: 
Metadata(content-type=application/grpc,request-id=4sXMjb6k7WJsmzrHrj5ZiQ,date=Tue,
 
15 Feb 2022 06:56:50 GMT,alt-svc=h3=":443"; ma=2592000,h3-29=":443"; 
ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; 
ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43")
[2022-02-14 23:56:50,417] {bash.py:173} INFO - Body: null
[2022-02-14 23:56:50,417] {bash.py:173} INFO - Failure message: errors {
[2022-02-14 23:56:50,417] {bash.py:173} INFO -   error_code {
[2022-02-14 23:56:50,417] {bash.py:173} INFO - authorization_error: 
CUSTOMER_NOT_ENABLED
[2022-02-14 23:56:50,417] {bash.py:173} INFO -   }
[2022-02-14 23:56:50,417] {bash.py:173} INFO -   message: "The customer 
can\'t be used because it isn\'t enabled."
[2022-02-14 23:56:50,417] {bash.py:173} INFO - }
[2022-02-14 23:56:50,417] {bash.py:173} INFO - request_id: 
"4sXMjb6k7WJsmzrHrj5ZiQ"
[2022-02-14 23:56:50,417] {bash.py:173} INFO - 
[2022-02-14 23:56:50,417] {bash.py:173} INFO - Status: 
Status{code=PERMISSION_DENIED, description=The caller does not have 
permission, cause=null}.
[2022-02-14 23:56:50,417] {bash.py:173} INFO - 23:56:50.415 
[pool-9-thread-5] ERROR c.e.m.data.common.utility.SafeRetry$ - errors {
[2022-02-14 23:56:50,417] {bash.py:173} INFO -   error_code {
[2022-02-14 23:56:50,417] {bash.py:173} INFO - authorization_error: 
CUSTOMER_NOT_ENABLED
[2022-02-14 23:56:50,417] {bash.py:173} INFO -   }
[2022-02-14 23:56:50,417] {bash.py:173} INFO -   message: "The customer 
can\'t be used because it isn\'t enabled."
[2022-02-14 23:56:50,417] {bash.py:173} INFO - }
[2022-02-14 23:56:50,417] {bash.py:173} INFO - request_id: 
"4sXMjb6k7WJsmzrHrj5ZiQ"
[2022-02-14 23:56:50,417] {bash.py:173} INFO - 
[2022-02-14 23:56:50,417] {bash.py:173} INFO - 
com.google.ads.googleads.v9.errors.GoogleAdsException: errors {
[2022-02-14 23:56:50,417] {bash.py:173} INFO -   error_code {
[2022-02-14 23:56:50,417] {bash.py:173} INFO - authorization_error: 
CUSTOMER_NOT_ENABLED
[2022-02-14 23:56:50,418] {bash.py:173} INFO -   }
[2022-02-14 23:56:50,418] {bash.py:173} INFO -   message: "The customer 
can\'t be used because it isn\'t enabled."
[2022-02-14 23:56:50,418] {bash.py:173} INFO - }
[2022-02-14 23:56:50,418] {bash.py:173} INFO - request_id: 
"4sXMjb6k7WJsmzrHrj5ZiQ"
[2022-02-14 23:56:50,418] {bash.py:173} INFO - 
[2022-02-14 23:56:50,418] {bash.py:173} INFO -  at 
com.google.ads.googleads.v9.errors.GoogleAdsException$Factory.createException(GoogleAdsException.java:42)
 
~[costdownload-1.0-SNAPSHOT-20220214220144.jar:na]
[2022-02-14 23:56:50,418] {bash.py:173} INFO -  at 
com.google.ads.googleads.v9.errors.GoogleAdsException$Factory.createException(GoogleAdsException.java:34)
 
~[costdownload-1.0-SNAPSHOT-20220214220144.jar:na]
[2022-02-14 23:56:50,418] {bash.py:173} INFO -  at 
com.google.ads.googleads.lib.BaseGoogleAdsException$Factory.createGoogleAdsException(BaseGoogleAdsException.java:105)
 
~[costdownload-1.0-SNAPSHOT-20220214220144.jar:na]
[2022-02-14 23:56:50,418] {bash.py:173} INFO -  at 
com.google.ads.googleads.lib.callables.GoogleAdsExceptionTransformation.transform(GoogleAdsExceptionTransformation.java:36)
 
~[costdownload-1.0-SNAPSHOT-20220214220144.jar:na]
[2022-02-14 23:56:50,418] {bash.py:173} INFO -  at 
com.google.ads.googleads.lib.callables.ExceptionTransformingSer