subject:"getting a lot of authentication errors"

RE: getting a lot of authentication errors

2019-05-13 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hello,

This issue is because you are trying to act on a disabled account. If you
are getting this type of error in any other context, please create a new
forum post so that someone can help you as quickly as possible, and make
sure you include all relevant details of what you've tried and exactly what
error you're seeing.

Regards,
Mike, Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 05/13/19 05:05:09 chirag.erepo...@gmail.com wrote:

Any update here?

Seems like error handling also not escaping those errors.

Please help!! to get running getCustomer service.

Thanks,


On Saturday, 11 May 2019 10:48:09 UTC+5:30, cv wrote:

Hello Mike,

I have account access under my MCC but still getting this UNAUTHENTICATED
error.
Also I am not able to cache those error under APIException, it throw error
and API request stops there.

Thanks,


On Thursday, 9 May 2019 18:12:40 UTC+5:30, googleadsapi-forumadvisor wrote:

Hello,

I believe we already have an active feature request for some way to tell
whether or not an account is currently disabled, but I will double check
and file one if it's missing. I agree that this is critical to proper
account management use cases.

Regards,
Mike, Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 05/09/19 05:28:12 chirag@gmail.com wrote:

Hello Mike,

Can we identify the Account is Disable or active from
ListAccessibleCustomers service. It is not giving any other details then
resource names.
So If anyone want to list All Accounts under the MCC account it is
difficult to avoid error.

Please let us know way how I can differentiate valid account and invalid
account.

As I mentioned above I was using first $customer = $customerServiceClient->
getCustomer($resourceName); and getting error.
Either API only needs to return valid account from ListAccessibleCustomers
service or need to give us more details to identify account.

Thanks,



On Wednesday, 8 May 2019 19:52:43 UTC+5:30, googleadsapi-forumadvisor wrote:

Hello,

We have determined that these errors occur when you try to act against a
disabled account. You cannot act on disabled accounts using the API, so
these errors do indicate that you should be using a different account.
However, the error message is a bit too generic so we are investigating the
possibility of returning a more descriptive error message for this case in
the future.

Thanks everyone for your patience while we investigated.

Regards,
Mike, Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 05/08/19 05:43:43 mspier...@bol.com wrote:

We found out that these errors are caused by accounts which are not really
used anymore.
Currently we blacklist those accounts.
The accounts are not set as inactive but not used anymore.

Still strange that these cause this errors.

On Friday, April 26, 2019 at 10:06:55 AM UTC+2, Manuel Spierenburg wrote:

Hi,

We get a lot of authentication errors recently for our api calls. After
some retries they sometime work sometimes not:

status = StatusCode.UNAUTHENTICATED
details = "Request is missing required authentication credential. Expected
OAuth 2 access token, login cookie or other valid authentication
credential. See https://developers.google.com/identity/sign-in/web/devconsol
e-project."

We use the python client with a google-ads.yml file.
This worked without any problems until now.
Is there a problem with the api currently?


Regards,

Manuel

--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: getting a lot of authentication errors

2019-05-13 Thread cv

Any update here?

Seems like error handling also not escaping those errors.

Please help!! to get running getCustomer service.

Thanks,


On Saturday, 11 May 2019 10:48:09 UTC+5:30, cv wrote:
>
> Hello Mike,
>
> I have account access under my MCC but still getting this UNAUTHENTICATED 
> error.
> Also I am not able to cache those error under APIException, it throw error 
> and API request stops there.
>
> Thanks,
>
>
> On Thursday, 9 May 2019 18:12:40 UTC+5:30, googleadsapi-forumadvisor wrote:
>>
>> Hello,
>>
>> I believe we already have an active feature request for some way to tell 
>> whether or not an account is currently disabled, but I will double check 
>> and file one if it's missing. I agree that this is critical to proper 
>> account management use cases.
>>
>> Regards,
>> Mike, Google Ads API Team
>>
>>
>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>> Also find us on our blog and discussion group:
>> https://ads-developers.googleblog.com/search/label/google_ads_api
>> https://developers.google.com/adwords/api/community/
>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>>
>> On 05/09/19 05:28:12 chirag@gmail.com wrote:
>>
>> Hello Mike,
>>
>> Can we identify the Account is Disable or active from 
>> ListAccessibleCustomers service. It is not giving any other details then 
>> resource names.
>> So If anyone want to list All Accounts under the MCC account it is 
>> difficult to avoid error.
>>
>> Please let us know way how I can differentiate valid account and invalid 
>> account.
>>
>> As I mentioned above I was using first $customer = $customerServiceClient
>> ->getCustomer($resourceName); and getting error.
>> Either API only needs to return valid account from ListAccessibleCustomers 
>> service or need to give us more details to identify account.
>>
>> Thanks,
>>
>>
>>
>> On Wednesday, 8 May 2019 19:52:43 UTC+5:30, googleadsapi-forumadvisor 
>> wrote:
>>
>> Hello,
>>
>> We have determined that these errors occur when you try to act against a 
>> disabled account. You cannot act on disabled accounts using the API, so 
>> these errors do indicate that you should be using a different account. 
>> However, the error message is a bit too generic so we are investigating the 
>> possibility of returning a more descriptive error message for this case in 
>> the future.
>>
>> Thanks everyone for your patience while we investigated.
>>
>> Regards,
>> Mike, Google Ads API Team
>>
>>
>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>> Also find us on our blog and discussion group:
>> https://ads-developers.googleblog.com/search/label/google_ads_api
>> https://developers.google.com/adwords/api/community/
>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>>
>> On 05/08/19 05:43:43 mspier...@bol.com wrote:
>>
>> We found out that these errors are caused by accounts which are not 
>> really used anymore. 
>> Currently we blacklist those accounts.
>> The accounts are not set as inactive but not used anymore.
>>
>> Still strange that these cause this errors.
>>
>> On Friday, April 26, 2019 at 10:06:55 AM UTC+2, Manuel Spierenburg wrote:
>>
>> Hi,
>>
>> We get a lot of authentication errors recently for our api calls. After 
>> some retries they sometime work sometimes not:
>>
>> status = StatusCode.UNAUTHENTICATED
>> details = "Request is missing required authentication credential. 
>> Expected OAuth 2 access token, login cookie or other valid authentication 
>> credential. See https://developers.google.com/identity/sign-in/web/
>> devconsole-project."
>>
>> We use the python client with a google-ads.yml file. 
>> This worked without any problems until now.
>> Is there a problem with the api currently?
>>
>>
>> Regards,
>>
>> Manuel
>>
>> -- 
>> -- 
>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>> Also find us on our blog:
>> https://googleadsdeveloper.blogspot.com/
>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>>  
>> You received this message because you are subscribed to the Google
>> Groups "AdWords API and Google Ads API Forum" group.
>> To post to this group, send email to adwords-api@googlegroups.com
>> To unsubscribe from this group, send email to
>> adwords-api+unsubscr...@googlegroups.com
>> For more options, visit this group at
>> http://groups.google.com/group/adwords-api?hl=en
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "AdWords API and Google Ads API Forum" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to adwords-api+unsubscr...@googlegroups.com.
>> Visit this group at https://groups.google.com/group/adwords-api.
>> To view this discussion on the web visit https://groups.google.com/d/
>> msgid/adwords-api/1d4b1c51-834f-4b12-a209-8a15a949c3c0%40googlegroups.com 
>> 
>> .
>> For more options, visit

Re: getting a lot of authentication errors

2019-05-10 Thread cv

Hello Mike,

I have account access under my MCC but still getting this UNAUTHENTICATED 
error.
Also I am not able to cache those error under APIException, it throw error 
and API request stops there.

Thanks,


On Thursday, 9 May 2019 18:12:40 UTC+5:30, googleadsapi-forumadvisor wrote:
>
> Hello,
>
> I believe we already have an active feature request for some way to tell 
> whether or not an account is currently disabled, but I will double check 
> and file one if it's missing. I agree that this is critical to proper 
> account management use cases.
>
> Regards,
> Mike, Google Ads API Team
>
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> https://ads-developers.googleblog.com/search/label/google_ads_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> On 05/09/19 05:28:12 chirag@gmail.com  wrote:
>
> Hello Mike,
>
> Can we identify the Account is Disable or active from 
> ListAccessibleCustomers service. It is not giving any other details then 
> resource names.
> So If anyone want to list All Accounts under the MCC account it is 
> difficult to avoid error.
>
> Please let us know way how I can differentiate valid account and invalid 
> account.
>
> As I mentioned above I was using first $customer = $customerServiceClient
> ->getCustomer($resourceName); and getting error.
> Either API only needs to return valid account from ListAccessibleCustomers 
> service or need to give us more details to identify account.
>
> Thanks,
>
>
>
> On Wednesday, 8 May 2019 19:52:43 UTC+5:30, googleadsapi-forumadvisor 
> wrote:
>
> Hello,
>
> We have determined that these errors occur when you try to act against a 
> disabled account. You cannot act on disabled accounts using the API, so 
> these errors do indicate that you should be using a different account. 
> However, the error message is a bit too generic so we are investigating the 
> possibility of returning a more descriptive error message for this case in 
> the future.
>
> Thanks everyone for your patience while we investigated.
>
> Regards,
> Mike, Google Ads API Team
>
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> https://ads-developers.googleblog.com/search/label/google_ads_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> On 05/08/19 05:43:43 mspier...@bol.com wrote:
>
> We found out that these errors are caused by accounts which are not really 
> used anymore. 
> Currently we blacklist those accounts.
> The accounts are not set as inactive but not used anymore.
>
> Still strange that these cause this errors.
>
> On Friday, April 26, 2019 at 10:06:55 AM UTC+2, Manuel Spierenburg wrote:
>
> Hi,
>
> We get a lot of authentication errors recently for our api calls. After 
> some retries they sometime work sometimes not:
>
> status = StatusCode.UNAUTHENTICATED
> details = "Request is missing required authentication credential. Expected 
> OAuth 2 access token, login cookie or other valid authentication 
> credential. See https://developers.google.com/identity/sign-in/web/
> devconsole-project."
>
> We use the python client with a google-ads.yml file. 
> This worked without any problems until now.
> Is there a problem with the api currently?
>
>
> Regards,
>
> Manuel
>
> -- 
> -- 
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog:
> https://googleadsdeveloper.blogspot.com/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>  
> You received this message because you are subscribed to the Google
> Groups "AdWords API and Google Ads API Forum" group.
> To post to this group, send email to adwords-api@googlegroups.com
> To unsubscribe from this group, send email to
> adwords-api+unsubscr...@googlegroups.com
> For more options, visit this group at
> http://groups.google.com/group/adwords-api?hl=en
> --- 
> You received this message because you are subscribed to the Google Groups 
> "AdWords API and Google Ads API Forum" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to adwords-api+unsubscr...@googlegroups.com.
> Visit this group at https://groups.google.com/group/adwords-api.
> To view this discussion on the web visit https://groups.google.com/d/
> msgid/adwords-api/1d4b1c51-834f-4b12-a209-8a15a949c3c0%40googlegroups.com 
> 
> .
> For more options, visit https://groups.google.com/d/optout.
>
> -- 
> -- 
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog:
> https://googleadsdeveloper.blogspot.com/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>  
> You received this message because you are subscribed to the Google
> Groups "AdWords API and Google Ads API Forum" group.
> To post to

RE: getting a lot of authentication errors

2019-05-09 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hello,

I believe we already have an active feature request for some way to tell
whether or not an account is currently disabled, but I will double check
and file one if it's missing. I agree that this is critical to proper
account management use cases.

Regards,
Mike, Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 05/09/19 05:28:12 chirag.erepo...@gmail.com wrote:

Hello Mike,

Can we identify the Account is Disable or active from
ListAccessibleCustomers service. It is not giving any other details then
resource names.
So If anyone want to list All Accounts under the MCC account it is
difficult to avoid error.

Please let us know way how I can differentiate valid account and invalid
account.

As I mentioned above I was using first $customer = $customerServiceClient->
getCustomer($resourceName); and getting error.
Either API only needs to return valid account from ListAccessibleCustomers
service or need to give us more details to identify account.

Thanks,



On Wednesday, 8 May 2019 19:52:43 UTC+5:30, googleadsapi-forumadvisor wrote:

Hello,

We have determined that these errors occur when you try to act against a
disabled account. You cannot act on disabled accounts using the API, so
these errors do indicate that you should be using a different account.
However, the error message is a bit too generic so we are investigating the
possibility of returning a more descriptive error message for this case in
the future.

Thanks everyone for your patience while we investigated.

Regards,
Mike, Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 05/08/19 05:43:43 mspier...@bol.com wrote:

We found out that these errors are caused by accounts which are not really
used anymore.
Currently we blacklist those accounts.
The accounts are not set as inactive but not used anymore.

Still strange that these cause this errors.

On Friday, April 26, 2019 at 10:06:55 AM UTC+2, Manuel Spierenburg wrote:

Hi,

We get a lot of authentication errors recently for our api calls. After
some retries they sometime work sometimes not:

status = StatusCode.UNAUTHENTICATED
details = "Request is missing required authentication credential. Expected
OAuth 2 access token, login cookie or other valid authentication
credential. See https://developers.google.com/identity/sign-in/web/devconsol
e-project."

We use the python client with a google-ads.yml file.
This worked without any problems until now.
Is there a problem with the api currently?


Regards,

Manuel

--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
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---
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To view this discussion on the web visit https://groups.google.com/d/
msgid/adwords-api/1d4b1c51-834f-4b12-a209-8a15a949c3c0%40googlegroups.com

.
For more options, visit https://groups.google.com/d/optout.

--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
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Re: getting a lot of authentication errors

2019-05-09 Thread cv

Hello Mike,

Can we identify the Account is Disable or active from 
ListAccessibleCustomers service. It is not giving any other details then 
resource names.
So If anyone want to list All Accounts under the MCC account it is 
difficult to avoid error.

Please let us know way how I can differentiate valid account and invalid 
account.

As I mentioned above I was using first $customer = $customerServiceClient->
getCustomer($resourceName); and getting error.
Either API only needs to return valid account from ListAccessibleCustomers 
service or need to give us more details to identify account.

Thanks,



On Wednesday, 8 May 2019 19:52:43 UTC+5:30, googleadsapi-forumadvisor wrote:
>
> Hello,
>
> We have determined that these errors occur when you try to act against a 
> disabled account. You cannot act on disabled accounts using the API, so 
> these errors do indicate that you should be using a different account. 
> However, the error message is a bit too generic so we are investigating the 
> possibility of returning a more descriptive error message for this case in 
> the future.
>
> Thanks everyone for your patience while we investigated.
>
> Regards,
> Mike, Google Ads API Team
>
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> https://ads-developers.googleblog.com/search/label/google_ads_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> On 05/08/19 05:43:43 mspier...@bol.com  wrote:
>
> We found out that these errors are caused by accounts which are not really 
> used anymore. 
> Currently we blacklist those accounts.
> The accounts are not set as inactive but not used anymore.
>
> Still strange that these cause this errors.
>
> On Friday, April 26, 2019 at 10:06:55 AM UTC+2, Manuel Spierenburg wrote:
>
> Hi,
>
> We get a lot of authentication errors recently for our api calls. After 
> some retries they sometime work sometimes not:
>
> status = StatusCode.UNAUTHENTICATED
> details = "Request is missing required authentication credential. Expected 
> OAuth 2 access token, login cookie or other valid authentication 
> credential. See https://developers.google.com/identity/sign-in/web/
> devconsole-project."
>
> We use the python client with a google-ads.yml file. 
> This worked without any problems until now.
> Is there a problem with the api currently?
>
>
> Regards,
>
> Manuel
>
> -- 
> -- 
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog:
> https://googleadsdeveloper.blogspot.com/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>  
> You received this message because you are subscribed to the Google
> Groups "AdWords API and Google Ads API Forum" group.
> To post to this group, send email to adwords-api@googlegroups.com
> To unsubscribe from this group, send email to
> adwords-api+unsubscr...@googlegroups.com
> For more options, visit this group at
> http://groups.google.com/group/adwords-api?hl=en
> --- 
> You received this message because you are subscribed to the Google Groups 
> "AdWords API and Google Ads API Forum" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to adwords-api+unsubscr...@googlegroups.com.
> Visit this group at https://groups.google.com/group/adwords-api.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/adwords-api/1d4b1c51-834f-4b12-a209-8a15a949c3c0%40googlegroups.com
>  
> 
> .
> For more options, visit https://groups.google.com/d/optout.
>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
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To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
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--- 
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To unsubscribe from this group and stop receiving emails from it, send an email 
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To view this discussion on the web visit 
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For more options, visit https://groups.google.com/d/optout.

Re: getting a lot of authentication errors

2019-05-09 Thread Igor Schut

Our accounts are not disabled and yet we have these errors 
"internal_failure" as response from the OAuth java client library.

Again, random. So most of the time we don't see these but sometimes they 
pop up.

Best,
Igor

On Wednesday, 8 May 2019 16:22:43 UTC+2, googleadsapi-forumadvisor wrote:
>
> Hello,
>
> We have determined that these errors occur when you try to act against a 
> disabled account. You cannot act on disabled accounts using the API, so 
> these errors do indicate that you should be using a different account. 
> However, the error message is a bit too generic so we are investigating the 
> possibility of returning a more descriptive error message for this case in 
> the future.
>
> Thanks everyone for your patience while we investigated.
>
> Regards,
> Mike, Google Ads API Team
>
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> https://ads-developers.googleblog.com/search/label/google_ads_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> On 05/08/19 05:43:43 mspier...@bol.com  wrote:
>
> We found out that these errors are caused by accounts which are not really 
> used anymore. 
> Currently we blacklist those accounts.
> The accounts are not set as inactive but not used anymore.
>
> Still strange that these cause this errors.
>
> On Friday, April 26, 2019 at 10:06:55 AM UTC+2, Manuel Spierenburg wrote:
>
> Hi,
>
> We get a lot of authentication errors recently for our api calls. After 
> some retries they sometime work sometimes not:
>
> status = StatusCode.UNAUTHENTICATED
> details = "Request is missing required authentication credential. Expected 
> OAuth 2 access token, login cookie or other valid authentication 
> credential. See https://developers.google.com/identity/sign-in/web/
> devconsole-project."
>
> We use the python client with a google-ads.yml file. 
> This worked without any problems until now.
> Is there a problem with the api currently?
>
>
> Regards,
>
> Manuel
>
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> -- 
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RE: getting a lot of authentication errors

2019-05-08 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hello,

We have determined that these errors occur when you try to act against a
disabled account. You cannot act on disabled accounts using the API, so
these errors do indicate that you should be using a different account.
However, the error message is a bit too generic so we are investigating the
possibility of returning a more descriptive error message for this case in
the future.

Thanks everyone for your patience while we investigated.

Regards,
Mike, Google Ads API Team


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On 05/08/19 05:43:43 mspierenb...@bol.com wrote:

We found out that these errors are caused by accounts which are not really
used anymore.
Currently we blacklist those accounts.
The accounts are not set as inactive but not used anymore.

Still strange that these cause this errors.

On Friday, April 26, 2019 at 10:06:55 AM UTC+2, Manuel Spierenburg wrote:

Hi,

We get a lot of authentication errors recently for our api calls. After
some retries they sometime work sometimes not:

status = StatusCode.UNAUTHENTICATED
details = "Request is missing required authentication credential. Expected
OAuth 2 access token, login cookie or other valid authentication
credential. See https://developers.google.com/identity/sign-in/web/
devconsole-project."

We use the python client with a google-ads.yml file.
This worked without any problems until now.
Is there a problem with the api currently?


Regards,

Manuel

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Re: getting a lot of authentication errors

2019-05-08 Thread 'Manuel Spierenburg' via AdWords API and Google Ads API Forum

We found out that these errors are caused by accounts which are not really 
used anymore. 
Currently we blacklist those accounts.
The accounts are not set as inactive but not used anymore.

Still strange that these cause this errors.

On Friday, April 26, 2019 at 10:06:55 AM UTC+2, Manuel Spierenburg wrote:
>
> Hi,
>
> We get a lot of authentication errors recently for our api calls. After 
> some retries they sometime work sometimes not:
>
> status = StatusCode.UNAUTHENTICATED
> details = "Request is missing required authentication credential. Expected 
> OAuth 2 access token, login cookie or other valid authentication 
> credential. See 
> https://developers.google.com/identity/sign-in/web/devconsole-project.;
>
> We use the python client with a google-ads.yml file. 
> This worked without any problems until now.
> Is there a problem with the api currently?
>
>
> Regards,
>
> Manuel
>

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Re: getting a lot of authentication errors

2019-05-07 Thread cv

Upvote for this bug from my end also.

I am seeing issue from late last week on Google Ads PHP Lib.

Upto last week I am able to run the same cose successfully. I have not 
chnaged single word to very same code since then.

Further to this, I have investigated and found that issue is coming on this 
scenario.

I have a refresh token for MCC account, under this MCC account I can get 
the 20 more accounts(MCC and Normal account) 
through ListAccessibleCustomers service.

When I check one by one accounts that I got from ListAccessibleCustomers, I 
can find Unauthenticated error for few of the above 20 accounts. Since I 
have access to Main MCC account I should able to get data for all of the 
account same MCC. Isn't it?

while using $customer = $customerServiceClient->getCustomer($resourceName);

I am using same code 
 
as I shared to help other developers.

Please help how I can identify that I have access to MCC account there or 
not?


Thanks,


On Tuesday, 7 May 2019 17:52:44 UTC+5:30, Igor Schut wrote:
>
> We started to see this same behavior at the end of last week, more these 
> last few days.
>
> We use the Google AdWords API Java client library. We had no changes in 
> our software.
> The issues are random, sometimes they fail and sometimes they succeed.
>
> Last time we saw this issue was yesterday. Today everything seems to be 
> back to normal.
>
> Best,
> Igor
>
>
> On Friday, 26 April 2019 17:21:10 UTC+2, Charlie Flowers wrote:
>>
>> I am also experiencing the same issue, using the Java client library. I 
>> have been successfully accessing the Ads API to pull reports for multiple 
>> client customers via the 'search' endpoint for the last month or so. 
>> Starting this morning intermittent 'UNAUTHENTICATED' errors began occurring 
>> unpredictably. By unpredictably, I mean:
>>
>> -API requests using the same immutable Credentials object succeed both 
>> prior to and subsequent to the error.
>> -If a failed API request is repeated, it may succeed or may fail again.
>>
>> These errors seem to occur on roughly 10% of API requests. Example:
>>
>> 19/04/26 10:51:19 WARN summary: FAILURE REQUEST SUMMARY. Method: google.
>> ads.googleads.v1.services.GoogleAdsService/Search, Endpoint: googleads.
>> googleapis.com:443, CustomerID: x, RequestID: dVfS-
>> CY45L7gCmsbebvunw, ResponseCode: UNAUTHENTICATED, Fault: Request is 
>> missing required authentication credential. Expected OAuth 2 access token
>> , login cookie or other valid authentication credential. See https://
>> developers.google.com/identity/sign-in/web/devconsole-project..
>>
>> 19/04/26 10:51:19 WARN AdWordsLogIngestion: Exception checking status for 
>> customer x
>>
>> com.google.ads.googleads.v1.errors.GoogleAdsException: errors {
>>
>>  error_code {
>>
>>authentication_error: AUTHENTICATION_ERROR
>>
>>  }
>>
>>  message: "Authentication of the request failed."
>>
>> }
>>
>>
>> at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
>> createException(GoogleAdsException.java:42)
>>
>>at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
>> createException(GoogleAdsException.java:34)
>>
>>
>> Again, we have not had any issues accessing the API until this morning. 
>> No code or environment changes on our end. Please let me know if you need 
>> any more info.
>>
>>
>> On Friday, April 26, 2019 at 4:06:55 AM UTC-4, mspier...@bol.com wrote:
>>>
>>> Hi,
>>>
>>> We get a lot of authentication errors recently for our api calls. After 
>>> some retries they sometime work sometimes not:
>>>
>>> status = StatusCode.UNAUTHENTICATEDy
>>> details = "Request is missing required authentication credential. 
>>> Expected OAuth 2 access token, login cookie or other valid authentication 
>>> credential. See 
>>> https://developers.google.com/identity/sign-in/web/devconsole-project.;
>>>
>>> We use the python client with a google-ads.yml file. 
>>> This worked without any problems until now.
>>> Is there a problem with the api currently?
>>>
>>>
>>> Regards,
>>>
>>> Manuel
>>>
>>

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To view this

Re: getting a lot of authentication errors

2019-05-07 Thread Igor Schut

We started to see this same behavior at the end of last week, more these 
last few days.

We use the Google AdWords API Java client library. We had no changes in our 
software.
The issues are random, sometimes they fail and sometimes they succeed.

Last time we saw this issue was yesterday. Today everything seems to be 
back to normal.

Best,
Igor


On Friday, 26 April 2019 17:21:10 UTC+2, Charlie Flowers wrote:
>
> I am also experiencing the same issue, using the Java client library. I 
> have been successfully accessing the Ads API to pull reports for multiple 
> client customers via the 'search' endpoint for the last month or so. 
> Starting this morning intermittent 'UNAUTHENTICATED' errors began occurring 
> unpredictably. By unpredictably, I mean:
>
> -API requests using the same immutable Credentials object succeed both 
> prior to and subsequent to the error.
> -If a failed API request is repeated, it may succeed or may fail again.
>
> These errors seem to occur on roughly 10% of API requests. Example:
>
> 19/04/26 10:51:19 WARN summary: FAILURE REQUEST SUMMARY. Method: google.
> ads.googleads.v1.services.GoogleAdsService/Search, Endpoint: googleads.
> googleapis.com:443, CustomerID: x, RequestID: dVfS-
> CY45L7gCmsbebvunw, ResponseCode: UNAUTHENTICATED, Fault: Request is 
> missing required authentication credential. Expected OAuth 2 access token, 
> login cookie or other valid authentication credential. See https://
> developers.google.com/identity/sign-in/web/devconsole-project..
>
> 19/04/26 10:51:19 WARN AdWordsLogIngestion: Exception checking status for 
> customer x
>
> com.google.ads.googleads.v1.errors.GoogleAdsException: errors {
>
>  error_code {
>
>authentication_error: AUTHENTICATION_ERROR
>
>  }
>
>  message: "Authentication of the request failed."
>
> }
>
>
> at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
> createException(GoogleAdsException.java:42)
>
>at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
> createException(GoogleAdsException.java:34)
>
>
> Again, we have not had any issues accessing the API until this morning. No 
> code or environment changes on our end. Please let me know if you need any 
> more info.
>
>
> On Friday, April 26, 2019 at 4:06:55 AM UTC-4, mspier...@bol.com wrote:
>>
>> Hi,
>>
>> We get a lot of authentication errors recently for our api calls. After 
>> some retries they sometime work sometimes not:
>>
>> status = StatusCode.UNAUTHENTICATEDy
>> details = "Request is missing required authentication credential. 
>> Expected OAuth 2 access token, login cookie or other valid authentication 
>> credential. See 
>> https://developers.google.com/identity/sign-in/web/devconsole-project.;
>>
>> We use the python client with a google-ads.yml file. 
>> This worked without any problems until now.
>> Is there a problem with the api currently?
>>
>>
>> Regards,
>>
>> Manuel
>>
>

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RE: getting a lot of authentication errors

2019-05-03 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hello Adam,

Thanks for this additional insight. I'll pass this along to the team that
is investigating the issue, and confirm with them whether this is intended.

I will update here when I have any new information to share.

Regards,
Mike, Google Ads API Team


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On 05/02/19 12:23:18 accuenanalytic...@accuenmedia.com wrote:

Hi Mike,

We are also having this issue. We started to receive unauthenticated errors
starting some time on the 25th April from 8.00 to 17.00 UTC.

It seemed that the authentication errors are only returned for cancelled
accounts. However, API calls for cancelled accounts would sometimes return
successfully, on a seemingly random basis.

Beginning from approximately today or yesterday, it seemed that cancelled
accounts would always return an authentication error, and never return
successfully.

Since we need a method to identify cancelled accounts, we have started
doing this by catching exceptions with the name 'UNAUTHENTICATED'. Could we
confirm that cancelled accounts will continue to always return this error?

Thanks,
Adam

On Friday, April 26, 2019 at 9:06:55 AM UTC+1, mspier...@bol.com wrote:

Hi,

We get a lot of authentication errors recently for our api calls. After
some retries they sometime work sometimes not:

status = StatusCode.UNAUTHENTICATED
details = "Request is missing required authentication credential. Expected
OAuth 2 access token, login cookie or other valid authentication
credential. See https://developers.google.com/identity/sign-in/web/
devconsole-project."

We use the python client with a google-ads.yml file.
This worked without any problems until now.
Is there a problem with the api currently?


Regards,

Manuel

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Re: getting a lot of authentication errors

2019-05-02 Thread 'UK Analytics' via AdWords API and Google Ads API Forum

Hi Mike,

We are also having this issue. We started to receive unauthenticated errors 
starting some time on the 25th April from 8.00 to 17.00 UTC.

It seemed that the authentication errors are only returned for cancelled 
accounts. However, API calls for cancelled accounts would sometimes return 
successfully, on a seemingly random basis.

Beginning from approximately today or yesterday, it seemed that cancelled 
accounts would always return an authentication error, and never return 
successfully.

Since we need a method to identify cancelled accounts, we have started 
doing this by catching exceptions with the name 'UNAUTHENTICATED'. Could we 
confirm that cancelled accounts will continue to always return this error?

Thanks,
Adam

On Friday, April 26, 2019 at 9:06:55 AM UTC+1, mspier...@bol.com wrote:
>
> Hi,
>
> We get a lot of authentication errors recently for our api calls. After 
> some retries they sometime work sometimes not:
>
> status = StatusCode.UNAUTHENTICATED
> details = "Request is missing required authentication credential. Expected 
> OAuth 2 access token, login cookie or other valid authentication 
> credential. See 
> https://developers.google.com/identity/sign-in/web/devconsole-project.;
>
> We use the python client with a google-ads.yml file. 
> This worked without any problems until now.
> Is there a problem with the api currently?
>
>
> Regards,
>
> Manuel
>

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RE: getting a lot of authentication errors

2019-04-30 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hello,

Can you please respond privately to me using the drop down at the top right
of my post to provide the developer token you're using for the requests
that are seeing this error?

Thanks,
Mike, Google Ads API Team


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On 04/30/19 10:12:22 googleadsapi-forumadvi...@google.com wrote:

Hello,

Unfortunately, we don't have any updates yet. We are still investigating.

Regards,
Mike, Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/30/19 09:25:33 mspierenb...@bol.com wrote:

Hi Mike,

The error seems to be more frequent now.
Is there already any update on this?

Kind regards,

Manuel

On Monday, April 29, 2019 at 4:28:21 PM UTC+2, googleadsapi-forumadvisor
wrote:

Hello,

We've gotten a few reports of this issue. I'm following up with the
engineering team to try to determine the cause, and will post here with any
updates.

Regards,
Mike, Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/26/19 11:21:10 flowers...@gmail.com wrote:

I am also experiencing the same issue, using the Java client library. I
have been successfully accessing the Ads API to pull reports for multiple
client customers via the 'search' endpoint for the last month or so.
Starting this morning intermittent 'UNAUTHENTICATED' errors began occurring
unpredictably. By unpredictably, I mean:

-API requests using the same immutable Credentials object succeed both
prior to and subsequent to the error.
-If a failed API request is repeated, it may succeed or may fail again.

These errors seem to occur on roughly 10% of API requests. Example:

19/04/26 10:51:19 WARN summary: FAILURE REQUEST SUMMARY. Method: google.ads.
googleads.v1.services.GoogleAdsService/Search, Endpoint: googleads.
googleapis.com:443, CustomerID: x, RequestID: dVfS-CY45L7gCmsbebvunw
, ResponseCode: UNAUTHENTICATED, Fault: Request is missing required
authentication credential. Expected OAuth 2 access token, login cookie or
other valid authentication credential. See https://developers.google.com/
identity/sign-in/web/devconsole-project..

19/04/26 10:51:19 WARN AdWordsLogIngestion: Exception checking status for
customer x

com.google.ads.googleads.v1.errors.GoogleAdsException: errors {

 error_code {

   authentication_error: AUTHENTICATION_ERROR

 }

 message: "Authentication of the request failed."

}


at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
createException(GoogleAdsException.java:42)

   at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
createException(GoogleAdsException.java:34)


Again, we have not had any issues accessing the API until this morning. No
code or environment changes on our end. Please let me know if you need any
more info.


On Friday, April 26, 2019 at 4:06:55 AM UTC-4, mspier...@bol.com wrote:

Hi,

We get a lot of authentication errors recently for our api calls. After
some retries they sometime work sometimes not:

status = StatusCode.UNAUTHENTICATEDy
details = "Request is missing required authentication credential. Expected
OAuth 2 access token, login cookie or other valid authentication
credential. See https://developers.google.com/identity/sign-in/web/devconsol
e-project."

We use the python client with a google-ads.yml file.
This worked without any problems until now.
Is there a problem with the api currently?


Regards,

Manuel

--
--
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RE: getting a lot of authentication errors

2019-04-30 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hello,

Unfortunately, we don't have any updates yet. We are still investigating.

Regards,
Mike, Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/30/19 09:25:33 mspierenb...@bol.com wrote:

Hi Mike,

The error seems to be more frequent now.
Is there already any update on this?

Kind regards,

Manuel

On Monday, April 29, 2019 at 4:28:21 PM UTC+2, googleadsapi-forumadvisor
wrote:

Hello,

We've gotten a few reports of this issue. I'm following up with the
engineering team to try to determine the cause, and will post here with any
updates.

Regards,
Mike, Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/26/19 11:21:10 flowers...@gmail.com wrote:

I am also experiencing the same issue, using the Java client library. I
have been successfully accessing the Ads API to pull reports for multiple
client customers via the 'search' endpoint for the last month or so.
Starting this morning intermittent 'UNAUTHENTICATED' errors began occurring
unpredictably. By unpredictably, I mean:

-API requests using the same immutable Credentials object succeed both
prior to and subsequent to the error.
-If a failed API request is repeated, it may succeed or may fail again.

These errors seem to occur on roughly 10% of API requests. Example:

19/04/26 10:51:19 WARN summary: FAILURE REQUEST SUMMARY. Method: google.ads.
googleads.v1.services.GoogleAdsService/Search, Endpoint: googleads.
googleapis.com:443, CustomerID: x, RequestID: dVfS-CY45L7gCmsbebvunw
, ResponseCode: UNAUTHENTICATED, Fault: Request is missing required
authentication credential. Expected OAuth 2 access token, login cookie or
other valid authentication credential. See https://developers.google.com/
identity/sign-in/web/devconsole-project..

19/04/26 10:51:19 WARN AdWordsLogIngestion: Exception checking status for
customer x

com.google.ads.googleads.v1.errors.GoogleAdsException: errors {

 error_code {

   authentication_error: AUTHENTICATION_ERROR

 }

 message: "Authentication of the request failed."

}


at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
createException(GoogleAdsException.java:42)

   at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
createException(GoogleAdsException.java:34)


Again, we have not had any issues accessing the API until this morning. No
code or environment changes on our end. Please let me know if you need any
more info.


On Friday, April 26, 2019 at 4:06:55 AM UTC-4, mspier...@bol.com wrote:

Hi,

We get a lot of authentication errors recently for our api calls. After
some retries they sometime work sometimes not:

status = StatusCode.UNAUTHENTICATEDy
details = "Request is missing required authentication credential. Expected
OAuth 2 access token, login cookie or other valid authentication
credential. See https://developers.google.com/identity/sign-in/web/devconsol
e-project."

We use the python client with a google-ads.yml file.
This worked without any problems until now.
Is there a problem with the api currently?


Regards,

Manuel

--
--
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https://googleadsdeveloper.blogspot.com/
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Re: getting a lot of authentication errors

2019-04-30 Thread mspierenburg via AdWords API and Google Ads API Forum

Hi Mike,

The error seems to be more frequent now.
Is there already any update on this?

Kind regards,

Manuel

On Monday, April 29, 2019 at 4:28:21 PM UTC+2, googleadsapi-forumadvisor 
wrote:
>
> Hello,
>
> We've gotten a few reports of this issue. I'm following up with the 
> engineering team to try to determine the cause, and will post here with any 
> updates.
>
> Regards,
> Mike, Google Ads API Team
>
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> https://ads-developers.googleblog.com/search/label/google_ads_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> On 04/26/19 11:21:10 flowers...@gmail.com  wrote:
>
> I am also experiencing the same issue, using the Java client library. I 
> have been successfully accessing the Ads API to pull reports for multiple 
> client customers via the 'search' endpoint for the last month or so. 
> Starting this morning intermittent 'UNAUTHENTICATED' errors began occurring 
> unpredictably. By unpredictably, I mean:
>
> -API requests using the same immutable Credentials object succeed both 
> prior to and subsequent to the error.
> -If a failed API request is repeated, it may succeed or may fail again.
>
> These errors seem to occur on roughly 10% of API requests. Example:
>
> 19/04/26 10:51:19 WARN summary: FAILURE REQUEST SUMMARY. Method: google.
> ads.googleads.v1.services.GoogleAdsService/Search, Endpoint: googleads.
> googleapis.com:443, CustomerID: x, RequestID: dVfS-
> CY45L7gCmsbebvunw, ResponseCode: UNAUTHENTICATED, Fault: Request is 
> missing required authentication credential. Expected OAuth 2 access token, 
> login cookie or other valid authentication credential. See https://
> developers.google.com/identity/sign-in/web/devconsole-project..
>
> 19/04/26 10:51:19 WARN AdWordsLogIngestion: Exception checking status for 
> customer x
>
> com.google.ads.googleads.v1.errors.GoogleAdsException: errors {
>
>  error_code {
>
>authentication_error: AUTHENTICATION_ERROR
>
>  }
>
>  message: "Authentication of the request failed."
>
> }
>
>
> at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
> createException(GoogleAdsException.java:42)
>
>at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
> createException(GoogleAdsException.java:34)
>
>
> Again, we have not had any issues accessing the API until this morning. No 
> code or environment changes on our end. Please let me know if you need any 
> more info.
>
>
> On Friday, April 26, 2019 at 4:06:55 AM UTC-4, mspier...@bol.com wrote:
>
> Hi,
>
> We get a lot of authentication errors recently for our api calls. After 
> some retries they sometime work sometimes not:
>
> status = StatusCode.UNAUTHENTICATEDy
> details = "Request is missing required authentication credential. Expected 
> OAuth 2 access token, login cookie or other valid authentication 
> credential. See https://developers.google.com/identity/sign-in/web/
> devconsole-project."
>
> We use the python client with a google-ads.yml file. 
> This worked without any problems until now.
> Is there a problem with the api currently?
>
>
> Regards,
>
> Manuel
>
> -- 
> -- 
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog:
> https://googleadsdeveloper.blogspot.com/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>  
> You received this message because you are subscribed to the Google
> Groups "AdWords API and Google Ads API Forum" group.
> To post to this group, send email to adwords-api@googlegroups.com
> To unsubscribe from this group, send email to
> adwords-api+unsubscr...@googlegroups.com
> For more options, visit this group at
> http://groups.google.com/group/adwords-api?hl=en
> --- 
> You received this message because you are subscribed to the Google Groups 
> "AdWords API and Google Ads API Forum" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to adwords-api+unsubscr...@googlegroups.com.
> Visit this group at https://groups.google.com/group/adwords-api.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/adwords-api/b706d0bc-d919-4235-86c7-b93b1bfcbd74%40googlegroups.com
>  
> 
> .
> For more options, visit https://groups.google.com/d/optout.
>
>

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RE: getting a lot of authentication errors

2019-04-29 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hello,

We've gotten a few reports of this issue. I'm following up with the
engineering team to try to determine the cause, and will post here with any
updates.

Regards,
Mike, Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/26/19 11:21:10 flowers.char...@gmail.com wrote:

I am also experiencing the same issue, using the Java client library. I
have been successfully accessing the Ads API to pull reports for multiple
client customers via the 'search' endpoint for the last month or so.
Starting this morning intermittent 'UNAUTHENTICATED' errors began occurring
unpredictably. By unpredictably, I mean:

-API requests using the same immutable Credentials object succeed both
prior to and subsequent to the error.
-If a failed API request is repeated, it may succeed or may fail again.

These errors seem to occur on roughly 10% of API requests. Example:

19/04/26 10:51:19 WARN summary: FAILURE REQUEST SUMMARY. Method: google.ads.
googleads.v1.services.GoogleAdsService/Search, Endpoint: googleads.
googleapis.com:443, CustomerID: x, RequestID: dVfS-CY45L7gCmsbebvunw
, ResponseCode: UNAUTHENTICATED, Fault: Request is missing required
authentication credential. Expected OAuth 2 access token, login cookie or
other valid authentication credential. See https://
developers.google.com/identity/sign-in/web/devconsole-project..

19/04/26 10:51:19 WARN AdWordsLogIngestion: Exception checking status for
customer x

com.google.ads.googleads.v1.errors.GoogleAdsException: errors {

 error_code {

   authentication_error: AUTHENTICATION_ERROR

 }

 message: "Authentication of the request failed."

}


at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
createException(GoogleAdsException.java:42)

   at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
createException(GoogleAdsException.java:34)


Again, we have not had any issues accessing the API until this morning. No
code or environment changes on our end. Please let me know if you need any
more info.


On Friday, April 26, 2019 at 4:06:55 AM UTC-4, mspier...@bol.com wrote:

Hi,

We get a lot of authentication errors recently for our api calls. After
some retries they sometime work sometimes not:

status = StatusCode.UNAUTHENTICATEDy
details = "Request is missing required authentication credential. Expected
OAuth 2 access token, login cookie or other valid authentication
credential. See https://developers.google.com/identity/sign-in/web/
devconsole-project."

We use the python client with a google-ads.yml file.
This worked without any problems until now.
Is there a problem with the api currently?


Regards,

Manuel

--
--
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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.
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Re: getting a lot of authentication errors

2019-04-26 Thread Charlie Flowers

I am also experiencing the same issue, using the Java client library. I 
have been successfully accessing the Ads API to pull reports for multiple 
client customers via the 'search' endpoint for the last month or so. 
Starting this morning intermittent 'UNAUTHENTICATED' errors began occurring 
unpredictably. By unpredictably, I mean:

-API requests using the same immutable Credentials object succeed both 
prior to and subsequent to the error.
-If a failed API request is repeated, it may succeed or may fail again.

These errors seem to occur on roughly 10% of API requests. Example:

19/04/26 10:51:19 WARN summary: FAILURE REQUEST SUMMARY. Method: google.ads.
googleads.v1.services.GoogleAdsService/Search, Endpoint: googleads.
googleapis.com:443, CustomerID: x, RequestID: dVfS-CY45L7gCmsbebvunw
, ResponseCode: UNAUTHENTICATED, Fault: Request is missing required 
authentication credential. Expected OAuth 2 access token, login cookie or 
other valid authentication credential. See https:
//developers.google.com/identity/sign-in/web/devconsole-project..

19/04/26 10:51:19 WARN AdWordsLogIngestion: Exception checking status for 
customer x

com.google.ads.googleads.v1.errors.GoogleAdsException: errors {

 error_code {

   authentication_error: AUTHENTICATION_ERROR

 }

 message: "Authentication of the request failed."

}

at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
createException(GoogleAdsException.java:42)

   at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
createException(GoogleAdsException.java:34)

Again, we have not had any issues accessing the API until this morning. No 
code or environment changes on our end. Please let me know if you need any 
more info.

On Friday, April 26, 2019 at 4:06:55 AM UTC-4, mspier...@bol.com wrote:
>
> Hi,
>
> We get a lot of authentication errors recently for our api calls. After 
> some retries they sometime work sometimes not:
>
> status = StatusCode.UNAUTHENTICATEDy
> details = "Request is missing required authentication credential. Expected 
> OAuth 2 access token, login cookie or other valid authentication 
> credential. See 
> https://developers.google.com/identity/sign-in/web/devconsole-project.;
>
> We use the python client with a google-ads.yml file. 
> This worked without any problems until now.
> Is there a problem with the api currently?
>
>
> Regards,
>
> Manuel
>

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-- 
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RE: getting a lot of authentication errors

2019-04-26 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hi Manuel,

Could you confirm if you followed the steps on this guide
 when
generating your OAuth2 credentials? If not, could you follow the steps on
that guide again then retry your request? Also, you have to make sure that
the email address you are using to generate your OAuth2 credentials has an
access to your Google Ads API account.

If the issue persist, could you provide the email address you used to
generate your OAuth2 credentials so I could further check the issue? You
may reply using the *Reply privately to author* option.

Thanks and regards,
Peter
Google Ads API Team


=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog.com/search/label/google_ads_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/26/19 16:06:55 mspierenb...@bol.com wrote:

Hi,

We get a lot of authentication errors recently for our api calls. After
some retries they sometime work sometimes not:

status = StatusCode.UNAUTHENTICATED
details = "Request is missing required authentication credential. Expected
OAuth 2 access token, login cookie or other valid authentication
credential. See
https://developers.google.com/identity/sign-in/web/devconsole-project.;

We use the python client with a google-ads.yml file.
This worked without any problems until now.
Is there a problem with the api currently?


Regards,

Manuel

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--
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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You received this message because you are subscribed to the Google
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getting a lot of authentication errors

2019-04-26 Thread mspierenburg via AdWords API and Google Ads API Forum

Hi,

We get a lot of authentication errors recently for our api calls. After 
some retries they sometime work sometimes not:

status = StatusCode.UNAUTHENTICATED
details = "Request is missing required authentication credential. Expected 
OAuth 2 access token, login cookie or other valid authentication 
credential. See 
https://developers.google.com/identity/sign-in/web/devconsole-project.;

We use the python client with a google-ads.yml file. 
This worked without any problems until now.
Is there a problem with the api currently?


Regards,

Manuel

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getting a lot of authentication errors

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