RE: follow-up on google ads api basic access application

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

I understand that you have submitted an application to obtain Basic Access. 
Since the access requests are handled by the Google Ads API Compliance team, I 
would recommend you reaching out to the Google Ads API Compliance team as they 
are better equipped to address your concerns.

Please note that our team can only assist with the technical queries or 
concerns related to the Google Ads API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJlIX:ref" 
(ADR-00245498)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

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Follow-Up on Google Ads API Basic Access Application

[GCommerce Google Ads]

Dear Google Ads Support Team,

I am writing to follow up on the status of our application for Basic Access 
to the Google Ads API, which we submitted over a week ago. We have not 
received any updates regarding our application.

Our manager account ID is 699-210-9598. Unfortunately, I do not have a case 
ID as we have not received any correspondence or updates.

Could you please provide an update on the status of our application?

Thank you for your assistance.

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Google Ads API Basic Access application

[Stephen Trembath]

Hi, similar to others in this group, we submitted our application for 
Google Ads API Basic Access close to two weeks ago, but have not seen a 
response yet.

Our Google Manager Ads Account ID is: 186-669-2738

We do not have a case number, we only received the following response: "The 
Google Ads API Compliance team has received your ticket. Please remain 
mindful that applications are typically reviewed within three business 
days, with an initial decision processed soon after, though some complex 
reviews may take longer. We will be in contact with you as soon as 
possible."

Could I please get a status check, in case we missed any response/emails?

Thank you very much,

Stephen

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Google Ads API Basic Access application request

[Wei Sheng]

Hi Team,
We have applied for the basic access level token on 27th March but still 
there has been no response from your end. I read from the docs that the 
process time is 3 business days. May I know if there is anything I can do?

Here are the information may needed:

Google Ads Manager Account (MCC) ID: 565-031-0047

No Cade ID was generated.

Thanks


Wei from Uniquery

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Re: google ads api: basic access application

[Steven Telford]

Hi,

Can I have case reference for this query for my records and an estimate on 
when I can receive an update?

Thanks,
Steven

On Monday 22 January 2024 at 20:18:04 UTC Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for getting back to us.
>
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: 
>
> The user has applied for the access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 705-050-3839 
>
>
>- Cases ID: Not Received 
>- Access level: Basic Access 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rXyfm:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: no response from google ads api basic access application

[Trường Hồ Văn]

Hello, 

We have applied for the Google Ads API Basic Access in early November 2023 
and have not heard back. We also sent an inquiry to the contact form at 
https://support.google.com/adspolicy/contact/contact_ads_api with no reply. 
We are in urgent need of approval, and would like to know the status of the 
application.

MCC is 173-850-3166, and we never received any sort of ticket or case 
number from the application or contact form.

Thank you,
Andrew

Vào lúc 05:43:53 UTC+7 ngày Thứ Ba, 23 tháng 1, 2024, Google Ads API Forum 
Advisor đã viết:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied for API 
> basic access and haven't received any updates on your application status.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern?
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for API access with the below details.
>
>- Google Ads Manager Account (MCC) ID: 682-411-3647 <(682)%20411-3647> 
>- Case ID: requested 
>- Access type: Basic 
>
> Do reach out to the Google Ads API support 
> team for any 
> queries related to the API. 
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rY6Xk:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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No response from Google Ads API Basic Access Application

[Andrew Wirtz]

Hello, 

We have applied for the Google Ads API Basic Access in early November 2023 
and have not heard back. We also sent an inquiry to the contact form 
at https://support.google.com/adspolicy/contact/contact_ads_api with no 
reply. We are in urgent need of approval, and would like to know the status 
of the application.

MCC is 682-411-3647, and we never received any sort of ticket or case 
number from the application or contact form.

Thank you,
Andrew

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Re: google ads api: basic access application

[Steven Telford]

I have no case ID's available as none were provided.
Thank you for escalating this to the relevant team, are you able to provide 
an estimated timeframe when an update can be provided so I can set 
expectations?

Thanks,
Steven

On Monday 22 January 2024 at 16:24:10 UTC Google Ads API Forum Advisor 
wrote:

> Hi Steven,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied for 
> API access and you haven't received any updates on your application status.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the 
> below access request.
>
> Summary: The user has applied for API access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 705-050-3839 
>- Cases ID: requested 
>- Access type: Basic Access 
>
> Do reach out to the Google Ads API support team 
> , for any 
> queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rXyfm:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: google ads api - basic access application

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for basic 
access and haven’t received any response. Since the access requests are handled 
by the Google Ads API Compliance team, we are transferring the case to the Ads 
API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: requested
Case ID: requested.

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02r2L3A:ref"

Thanks,

Google Ads API Team

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Google Ads API - Basic Access Application

[Jeffrey De Fazio]

Hello,  I applied for Google Ads API Basic Access a few weeks ago and have 
not heard back. Please let me know what information you need from me to 
begin the investigation, thank you!

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Re: google ads api basic access application status

[Valeriia Dmytrenko]

Hi!
I've faced the same problem. Could you help me please?

   - Google Ads Manager Account (MCC) ID:   124-271-3435
   - Access level: basic access requested
   - Case ID: Never received any case id

On Tuesday, November 14, 2023 at 11:15:22 AM UTC+1 Google Ads API Forum 
Advisor wrote:

> Hi, 
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted an 
> application for the basic access of Google Ads API .
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for basic access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID:  421-976-6964 
>
>
>- Cases ID: requested 
>
>
> Do reach out to the Google Ads API support team 
>  for any queries 
> related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02qCA0c:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Google Ads API Basic Access Application Status

[Badal Shah]

Hello Team,

I had submitted the Google Ads API developer token Basic Access Application 
on Oct 27th, 2023. Its been more than 2 weeks since then neither i have 
received any application acknowledgement email nor i have received a basic 
access token. 

We really need to get this access in order to improve our internal 
analytics and reporting ASAP.

Please do the needful. Here i'm sharing the required details for your 
reference.


   - Google Ads Manager Account (MCC) ID:   421-976-6964
   - Access level: basic access requested
   - Case ID: Never received any case id
   
   
Thank You

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Google Ads API Basic Access Application

[Peter Chen]

Hello team,

We submitted Google Ads API developer token Basic Access Application on 
Oct. 8st, 2023. We haven't received confirmation or any follow up 
communication since then.
Can we please have someone look into our case?

Google Ads Manager Account (MCC) ID: 259-391-7098
Access level: Basic Access requested
Case ID: Have not received

Thank You

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Google Ads API Basic Access Application

[JJ Yankov]

Hello team,

We submitted Google Ads API developer token Basic Access Application on Nov 
1st, 2023. We haven't received confirmation or any follow up communication 
since then.
Can we please have someone look into our case?

Google Ads Manager Account (MCC) ID: 682-181-5537
Access level: Basic Access requested
Case ID: Have not received

Thank You

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RE: google ads api basic access application status

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for contacting the Google Ads API support team.

After reviewing your concern, I understand that you have applied for the basic 
API access and are waiting for the response. Since the access requests are 
handled by the Google Ads API Compliance team, we are transferring the case to 
the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for API access with the below details.

Google Ads Manager Account (MCC) ID: 991-761-4460
Cases ID: Not received
Access level: Basic API access

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02q9wv9:ref"

Thanks,

Google Ads API Team

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Google Ads API Basic Access Application Status

[Badal Shah]

Hello Team,

I had submitted the Google Ads API developer token Basic Access Application 
on Oct 27th, 2023. Its been one week since then neither i have received any 
application acknowledgement email nor i have received a basic access token. 

We really need to get this access in order to improve our internal 
analytics and reporting ASAP.

Please do the needful. Here i'm sharing the required details for your 
reference.


   - Google Ads Manager Account (MCC) ID:991-761-4460
   - Access level: basic access requested
   - Case ID: Never received any case id
   
   
Thank You

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Re: no response of google ads api basic access application for two weeks

[Xun Yu]

Hi, 

I received the case ID from another channel (Google Ads Support) and the 
case ID is 0-970434959. I'm not sure if this is what you wanted. 


Thanks,
Xun

On Tuesday, October 31, 2023 at 8:39:20 AM UTC+8 Google Ads API Forum 
Advisor wrote:

> Hi Xun,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted a 
> request for the Basic access of Google Ads API developer token and waiting 
> for a response from the team.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the Basic access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 984-590-6680 <(984)%20590-6680> 
>
>
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02q951T:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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No response of Google Ads API Basic Access Application for Two Weeks

[Xun Yu]

Hi Team,

I submitted the Google Ads API Basic Access Application back in Oct 14, 
2023. But for more than 2 weeks, I've received no decisions, responses or 
even confirmation of my application. I honestly have no idea if my 
application has been properly submitted or processed or not. Please let me 
know how can I check the status of the application or is there anything 
wrong with my application. Thanks you.

Google Ads Manager Account (MCC) ID: 984-590-6680
Access level: Basic Access

Thanks
Xun

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RE: no esponse from google ads api basic access application status

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

I understand that you have applied for basic access.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 700-095-8571
Cases ID: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:_00D1U1174p._5004Q2p0RfY:ref"

Thanks,

Google Ads API Team

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No esponse from Google Ads API basic access application status

[Halil Faruk Deniz]

Hi,

We have not received any response from our API application for a long time. 
Is there any method to get API application approval faster? (partner 
program etc.)
CaseID is not defined for the relevant reference.

Google Ads Manager Account (MCC) ID : 700-095-8571
Access level : Basic

Thank you for support.

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Re: google ads api basic access application

[Ferenc Sijat]

Google Ads manager account ID: 212-637-5700

I haven't been able to find the Case ID. Where does it show up?

Thanks!

On Wednesday, August 30, 2023 at 9:56:47 AM UTC-5 Google Ads API Forum 
Advisor wrote:

> Hello,
>
> Greetings from the Google Ads API Team.
>
> Kindly note that, we are unable to provide the updates or status of your 
> application as our team specializes in *Google Ads API* related concerns 
> and technical implementations *only*. To ensure you get proper 
> assistance, we are reaching out to the *Google Ads API Compliance* team 
> on your behalf and requesting input. 
>
> Can you please provide them with the *manager account id* of the manager 
> account that is being requested for access and the *cases2 ID* generated 
> when you submitted your application to the Compliance team, which has a 
> format of #-#, so they can assist you further?
>
> @Compliance Team, please find the pertinent details below and confirm if 
> you are able to assist.
>
> *Summary:*
>
> The user applied for the Google Ads API Basic Access token on the 8th of 
> August 2023, and then sent the compliance support form on the 24th of 
> August 2023. They have yet to receive a response on the matter and are 
> expressing their concern as this is urgent since their progress is directly 
> dependent on them getting the Basic Access token.
>
>
> *Google Ads manager account (MCC) ID: (Requesting information) Case ID: 
> (Requesting information)* 
> This message is in relation to case "ref:_00D1U1174p._5004Q2o9K94:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Google Ads API Basic Access Application

[Ferenc Sijat]

Hello!


My team applied for the Google Ads API Basic Access token on the 8th of 
August 2023, and then sent the compliance support form on the 24th of 
August 2023.

We have yet to receive any type of response. This is urgent as our tool and 
progress is directly dependent on us getting the Basic Access token.

Please help!

Thank you.

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