Re: no response on api basic access, please help

2024-03-12 Thread Sam Pan

No, I haven't received any Case ID. Is there any update for this case? 
Thank you.
On Thursday, March 7, 2024 at 4:33:26 PM UTC+8 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you have submitted an 
> application for the basic access of Google Ads API developer token and have 
> not received any update.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request and the user did not receive the Case Id.
>
> Summary: The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 634-499-9913 
>- Cases ID: requested  
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkm6:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: no response on api basic access

2024-03-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for providing the additional information.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: 424-788-5393
Case ID: User says that no case ID generated for their request

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkkF:ref"

Thanks,

Google Ads API Team

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Re: no response on api basic access

2024-03-07 Thread Kartik Gurmule
I do not see a Case ID generated when filling the form on (
https://support.google.com/adspolicy/contact/contact_ads_api). Neither did 
I receive any automated emails with acknowledgement.



On Thursday 7 March 2024 at 12:29:54 UTC+5:30 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted a 
> request for the basic access of Google Ads API developer token and waiting 
> for a response from the team.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 424-788-5393 <(424)%20788-5393> 
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkkF:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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No Response on API Basic Access, please help

2024-03-07 Thread Sam Pan
Hi, I has waiting for a month since I submitted my application for Basic 
Access. However, I don't recevie any response about this application. 
Please help to resolve this issue for me. Thankyou.

My MCC ID: 634-499-9913

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No Response on API Basic Access, please help

2024-03-07 Thread Sam Pan
Hi, I has waiting for a month since I submitted my application for Basic 
Access. However, I don't recevie any response about this application. 
Please help to resolve this issue for me. Thankyou.

My MCC ID: 634-499-9913

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No Response on API Basic Access

2024-03-06 Thread Kartik Gurmule
It has been over 2 months since I submitted my application for Basic 
Access. We have kept new onboarding on our app on hold until we could 
programmatically serve them. I filled the API Support Compliance Team form 
too around 1 month but but no update from them yet. Please escalate this 
issue for me.

My MCC ID: 424-788-5393

Thanks!

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Re: no response on api basic access

2023-12-26 Thread Rafael Felipe
they never answer 

On Tuesday, December 26, 2023 at 1:57:10 AM UTC-3 Google Ads API Forum 
Advisor wrote:

> Hi Kartik,
>
>
> Thank you for getting back to us.
>
> I would like to emphasize that our team can only provide assistance with 
> technical issues/concerns related to the Google Ads API 
> . I recommend 
> reaching out to the Compliance Team, as they are better equipped to address 
> your concerns since this is outside of our scope.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02r3LRe:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: no response on api basic access

2023-12-25 Thread Kartik Gurmule
T+3 Days and still waiting to hear back from the Compliance Team. They have 
not even registered a Case-ID yet.

On Saturday 23 December 2023 at 03:08:31 UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
> I would like to inform you that the case ID will be present in the 
> auto-generated email from the compliance team after you submit the 
> application form.
>
> As said earlier, the access requests are handled by the Google Ads API 
> Compliance team. They are actively addressing the matter, and please note 
> that access-related issues are beyond our current scope. I am looping the 
> compliance team back to this thread for further assistance.
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request and the user did not receive the case ID.
>
> Summary:
>
> The user has applied for basic access with the below details.
>
>- Google Ads Manager Account (MCC) ID: 127-995-6656 
>
>
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  
> support team for any queries related to the API. 
> This message is in relation to case "ref:!00D1U01174p.!5004Q02r3LRe:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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No response on API Basic access

2023-12-25 Thread Tech Tangelo
Hello,

It has been over two weeks since I submitted my application, and I 
understand that processing times may vary. However, given the significance 
of this API to my project timeline, I wanted to inquire about the status of 
my application and whether there are any additional steps or information 
needed from my end to expedite the process.
My MCC ID is 681-826-8174 .

Thanks in advance!

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Re: no response on api basic access

2023-12-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for providing the additional information.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the Basic access with the below details.

Google Ads Manager Account (MCC) ID: 127-995-6656
Case ID: Requested.

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02r3LRe:ref"

Thanks,

Google Ads API Team

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Re: no response on api basic access

2023-12-25 Thread Kartik Gurmule
Thanks for clarifying. I want to put forth again that after I sent the 
application - I did not receive any email correspondence from Google with 
the auto-generated ID.

On Saturday 23 December 2023 at 03:08:31 UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
> I would like to inform you that the case ID will be present in the 
> auto-generated email from the compliance team after you submit the 
> application form.
>
> As said earlier, the access requests are handled by the Google Ads API 
> Compliance team. They are actively addressing the matter, and please note 
> that access-related issues are beyond our current scope. I am looping the 
> compliance team back to this thread for further assistance.
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request and the user did not receive the case ID.
>
> Summary:
>
> The user has applied for basic access with the below details.
>
>- Google Ads Manager Account (MCC) ID: 127-995-6656 
>
>
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  
> support team for any queries related to the API. 
> This message is in relation to case "ref:!00D1U01174p.!5004Q02r3LRe:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: no response on api basic access

2023-12-22 Thread Kartik Gurmule
I do not see a Case ID generated when filling the form on 
(https://support.google.com/adspolicy/contact/contact_ads_api). Neither did 
I receive any emails with acknowledgement.

On Friday 22 December 2023 at 22:58:26 UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied for basic 
> access and haven’t received any response. Since the access requests are 
> handled by the Google Ads API Compliance team, we are transferring the case 
> to the Ads API Compliance team. Can you kindly provide the following 
> information for the compliance team to further assist you with your 
> concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 127-995-6656 
>- Case ID: Requested 
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02r3LRe:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: no response on api basic access

2023-12-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for basic 
access and haven’t received any response. Since the access requests are handled 
by the Google Ads API Compliance team, we are transferring the case to the Ads 
API Compliance team. Can you kindly provide the following information for the 
compliance team to further assist you with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 127-995-6656
Case ID: Requested

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02r3LRe:ref"

Thanks,

Google Ads API Team

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No Response on API Basic Access

2023-12-22 Thread Kartik Gurmule
It has been over 2 months since I submitted my application for Basic 
Access. We have kept new onboarding on our app on hold until we could 
programmatically serve them. I filled the API Support Compliance Team form 
too around 1 month but but no update from them yet. Please escalate this 
issue for me.

My MCC ID: 127-995-6656

Thanks!

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RE: no response on api basic access

2023-12-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have applied for Basic access 
to the Google Ads API. Since the access requests are handled by the Google Ads 
API Compliance team, we are transferring the case to the Ads API Compliance 
team. Can you kindly provide the following information for the compliance team 
to further assist you with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for Basic access to the Google Ads API with the below 
details.

Google Ads Manager Account (MCC) ID: 377-004-0945
Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.

You can send the details via Reply privately to the author option or a direct 
private reply to this email.

This message is in relation to case "ref:!00D1U01174p.!5004Q02r3JtM:ref"

Thanks,

Google Ads API Team

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No response on API Basic access

2023-12-22 Thread Torsten Gauger
Hello,

It has been over two weeks since I submitted my application, and I 
understand that processing times may vary. However, given the significance 
of this API to my project timeline, I wanted to inquire about the status of 
my application and whether there are any additional steps or information 
needed from my end to expedite the process.
My MCC ID is 377-004-0945.

Thanks in advance!

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No response from API Basic Access Application

2023-09-18 Thread 'Gabriel Lamon' via Google Ads API and AdWords API Forum
Dear Team,

We have applied for API basic access permissions twice, about two weeks 
from now. No response, not a single e-mail has arrived in my inbox, not a 
protocol number and my api access is still a test account.

I would like to get an update about how my authorization process is going 
and why I still haven't gotten any replies.

Thanks in advance, best regards.

MCC: 104-745-9060 
Nome: Gabriel Lamon
E-mail: lamongabr...@icloud.com
API E-mail: gabr...@inovaki.com.br 

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No response from API Basic Access application

2023-09-18 Thread Memorable Engineering
Dear Team,

We have applied for API basic access permissions twice, but we3 are getting 
no answer.
It is being a big blocker for us, would you be able to tell us how we can 
procede to obtain it? Our MCCID is 573-606-7200.
Thanks in advance. Best,

Memorable

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