Re: [AFMUG] 820 License Keys

2019-03-08 Thread Caleb Knauer
1440 hours is 60 days.  That's a demo mode runtime counter too, not a
calendar timer.

It's extremely clear that you're in violation mode, annoyingly so.  Go
to the interface manager and turn off whatever eth ports you're not
using, that's usually what triggers when you boot up originally.

Normally it takes 24 hours or so to process the keys.  If you're in a
hurry you can put in a support ticket and they'll run them pretty
quick.  I just did that today and they got it knocked out after an
hour or two.

On Fri, Mar 8, 2019 at 12:28 PM Nate Burke  wrote:
>
> Violation runtime counter is at 48 hours
>
> Demo timer is 1440 hours (24 days)
>
> I finally got the keys via email this morning.
>
> On March 8, 2019 8:58:43 AM CST, Trey Scarborough  wrote:
>>
>> No it will say its in demo mode. It will not have an alarm for a violation.
>>
>> On 3/8/2019 8:55 AM, Nate Burke wrote:
>>>
>>>  So will demo mode still show anything as violations?
>>>
>>>  On 3/8/2019 8:44 AM, Trey Scarborough wrote:

  Correct violation is 24 hrs if you put it in demo mode it is 60 days.


> On 3/7/19 14:31, Ken Hohhof wrote:
>>
>>  What would be the difference?
>>
>>  Do certain keys cause a "violation" but not others?
>
>
>
>  Demo mode lets you do whatever you want with no restrictions, like
>  007's license to kill.
>
>  Violation is if you turn on a feature you don't have a key for.
>
>>>
>>>
>> --
>>
>> Trey Scarborough
>> VP Engineering
>> 3DS Communications LLC
>> p:9729741539
>>
>>
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Re: [AFMUG] 820 License Keys

2019-03-08 Thread Nate Burke
Violation runtime counter is at 48 hours

Demo timer is 1440 hours (24 days)

I finally got the keys via email this morning. 

On March 8, 2019 8:58:43 AM CST, Trey Scarborough  wrote:
>No it will say its in demo mode. It will not have an alarm for a
>violation.
>
>On 3/8/2019 8:55 AM, Nate Burke wrote:
>> So will demo mode still show anything as violations?
>>
>> On 3/8/2019 8:44 AM, Trey Scarborough wrote:
>>> Correct violation is 24 hrs if you put it in demo mode it is 60
>days.
>>>
>>>
 On 3/7/19 14:31, Ken Hohhof wrote:
> What would be the difference?
>
> Do certain keys cause a "violation" but not others?


 Demo mode lets you do whatever you want with no restrictions, like 
 007's license to kill.

 Violation is if you turn on a feature you don't have a key for.

>>
>>
>-- 
>
>Trey Scarborough
>VP Engineering
>3DS Communications LLC
>p:9729741539
>
>
>
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Re: [AFMUG] 820 License Keys

2019-03-08 Thread Trey Scarborough

No it will say its in demo mode. It will not have an alarm for a violation.

On 3/8/2019 8:55 AM, Nate Burke wrote:

So will demo mode still show anything as violations?

On 3/8/2019 8:44 AM, Trey Scarborough wrote:

Correct violation is 24 hrs if you put it in demo mode it is 60 days.



On 3/7/19 14:31, Ken Hohhof wrote:

What would be the difference?

Do certain keys cause a "violation" but not others?



Demo mode lets you do whatever you want with no restrictions, like 
007's license to kill.


Violation is if you turn on a feature you don't have a key for.





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VP Engineering
3DS Communications LLC
p:9729741539



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Re: [AFMUG] 820 License Keys

2019-03-08 Thread Nate Burke

So will demo mode still show anything as violations?

On 3/8/2019 8:44 AM, Trey Scarborough wrote:

Correct violation is 24 hrs if you put it in demo mode it is 60 days.



On 3/7/19 14:31, Ken Hohhof wrote:

What would be the difference?

Do certain keys cause a "violation" but not others?



Demo mode lets you do whatever you want with no restrictions, like 
007's license to kill.


Violation is if you turn on a feature you don't have a key for.




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Re: [AFMUG] 820 License Keys

2019-03-08 Thread Trey Scarborough

Correct violation is 24 hrs if you put it in demo mode it is 60 days.



On 3/7/19 14:31, Ken Hohhof wrote:

What would be the difference?

Do certain keys cause a "violation" but not others?



Demo mode lets you do whatever you want with no restrictions, like 
007's license to kill.


Violation is if you turn on a feature you don't have a key for.


--

Trey Scarborough
VP Engineering
3DS Communications LLC
p:9729741539



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Re: [AFMUG] 820 License Keys

2019-03-07 Thread Seth Mattinen

On 3/7/19 14:31, Ken Hohhof wrote:

What would be the difference?

Do certain keys cause a "violation" but not others?



Demo mode lets you do whatever you want with no restrictions, like 007's 
license to kill.


Violation is if you turn on a feature you don't have a key for.

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Re: [AFMUG] 820 License Keys

2019-03-07 Thread Ken Hohhof
What would be the difference?

Do certain keys cause a "violation" but not others?


-Original Message-
From: AF  On Behalf Of Seth Mattinen
Sent: Thursday, March 7, 2019 4:22 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] 820 License Keys

On 3/7/19 14:06, Ken Hohhof wrote:
> Demo license is good for 60 days unless something has changed recently.
Are  you sure about the 48 hours?


I think license in violation time is 48 hours.

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Re: [AFMUG] 820 License Keys

2019-03-07 Thread Nate Burke
I'm not by the radios now, but I swear that it had a 48 hour Demo 
counter on the license page.  The Manual says it should be 60 days. I'll 
double check them tomorrow.


On 3/7/2019 4:06 PM, Ken Hohhof wrote:

Demo license is good for 60 days unless something has changed recently.  Are  
you sure about the 48 hours?

License key activation has typically taken about 1 business day for me, it 
seems to depend on when in the day you submit the request.  It definitely 
doesn't seem to  be fully automated, there must be some human approval required 
at their end.

But one time I forgot to activate the keys until the night before we were 
installing a link, and I didn't have the keys by install time, so I just used 
the demo license.  It ran that way for about a month before I got around to 
applying the purchased keys.  So I'm really questioning the 48 hour limit.

The 60 days is supposed to count how long the radios are powered using the demo 
key, so if you are just bench testing, it could be even longer.


-Original Message-
From: AF  On Behalf Of Adam Moffett
Sent: Thursday, March 7, 2019 3:42 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] 820 License Keys

I think I got my last 820 keys on the same business day.

On 3/7/2019 4:37 PM, Nate Burke wrote:

How long does it usually take to get 820 License keys?  It's been over
48 hours with my Activation keys sitting in "Request Received/Pending"
Status on the support.cambiumnetwork.com site. Luckily these are new
radios that I'm setting up on the bench to get ready to deploy, but if
we need to get an advanced replacement unit, we were just told the
license key solution is to run it in demo mode until you get
replacement keys.  Demo mode is only good for 48 hours, and apparently
it will take longer than that to get new keys.






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Re: [AFMUG] 820 License Keys

2019-03-07 Thread Seth Mattinen

On 3/7/19 14:06, Ken Hohhof wrote:

Demo license is good for 60 days unless something has changed recently.  Are  
you sure about the 48 hours?



I think license in violation time is 48 hours.

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Re: [AFMUG] 820 License Keys

2019-03-07 Thread Ken Hohhof
One other thing, the PTP820 will complain about missing keys for stupid
things like too many Ethernet ports.  You have to look at the detailed
listing of what key violations it thinks you have, and it might be as simple
as administratively turning off any Ethernet (or SFP) ports you aren't
using.  Also just because it complains about a key violation doesn't mean
the violation is stopping it from working.

But no, you shouldn't need to do anything additional.


-Original Message-
From: AF  On Behalf Of Nate Burke
Sent: Thursday, March 7, 2019 3:49 PM
To: AnimalFarm Microwave Users Group 
Subject: Re: [AFMUG] 820 License Keys

Is there some magic sauce I'm missing?  I just selected which keys from the
entitlement I wanted, and put the radio serial number in. Do I need to email
someone after that to complete it?

On 3/7/2019 3:42 PM, Adam Moffett wrote:
> I think I got my last 820 keys on the same business day.
>
> On 3/7/2019 4:37 PM, Nate Burke wrote:
>> How long does it usually take to get 820 License keys?  It's been 
>> over 48 hours with my Activation keys sitting in "Request 
>> Received/Pending" Status on the support.cambiumnetwork.com site.
>> Luckily these are new radios that I'm setting up on the bench to get 
>> ready to deploy, but if we need to get an advanced replacement unit, 
>> we were just told the license key solution is to run it in demo mode 
>> until you get replacement keys.  Demo mode is only good for 48 hours, 
>> and apparently it will take longer than that to get new keys.
>>
>
>


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Re: [AFMUG] 820 License Keys

2019-03-07 Thread Adam Moffett
Honestly, I think I called tech support because I didn't know what to do 
and they just took care of it for me.

Maybe there's an RTFM solution, but who's got time for reading these days :)


On 3/7/2019 4:48 PM, Nate Burke wrote:
Is there some magic sauce I'm missing?  I just selected which keys 
from the entitlement I wanted, and put the radio serial number in. Do 
I need to email someone after that to complete it?


On 3/7/2019 3:42 PM, Adam Moffett wrote:

I think I got my last 820 keys on the same business day.

On 3/7/2019 4:37 PM, Nate Burke wrote:
How long does it usually take to get 820 License keys?  It's been 
over 48 hours with my Activation keys sitting in "Request 
Received/Pending" Status on the support.cambiumnetwork.com site. 
Luckily these are new radios that I'm setting up on the bench to get 
ready to deploy, but if we need to get an advanced replacement unit, 
we were just told the license key solution is to run it in demo mode 
until you get replacement keys.  Demo mode is only good for 48 
hours, and apparently it will take longer than that to get new keys.











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Re: [AFMUG] 820 License Keys

2019-03-07 Thread Ken Hohhof
Demo license is good for 60 days unless something has changed recently.  Are  
you sure about the 48 hours?

License key activation has typically taken about 1 business day for me, it 
seems to depend on when in the day you submit the request.  It definitely 
doesn't seem to  be fully automated, there must be some human approval required 
at their end.

But one time I forgot to activate the keys until the night before we were 
installing a link, and I didn't have the keys by install time, so I just used 
the demo license.  It ran that way for about a month before I got around to 
applying the purchased keys.  So I'm really questioning the 48 hour limit.

The 60 days is supposed to count how long the radios are powered using the demo 
key, so if you are just bench testing, it could be even longer.


-Original Message-
From: AF  On Behalf Of Adam Moffett
Sent: Thursday, March 7, 2019 3:42 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] 820 License Keys

I think I got my last 820 keys on the same business day.

On 3/7/2019 4:37 PM, Nate Burke wrote:
> How long does it usually take to get 820 License keys?  It's been over
> 48 hours with my Activation keys sitting in "Request Received/Pending" 
> Status on the support.cambiumnetwork.com site. Luckily these are new 
> radios that I'm setting up on the bench to get ready to deploy, but if 
> we need to get an advanced replacement unit, we were just told the 
> license key solution is to run it in demo mode until you get 
> replacement keys.  Demo mode is only good for 48 hours, and apparently 
> it will take longer than that to get new keys.
>


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Re: [AFMUG] 820 License Keys

2019-03-07 Thread Nate Burke
Is there some magic sauce I'm missing?  I just selected which keys from 
the entitlement I wanted, and put the radio serial number in. Do I need 
to email someone after that to complete it?


On 3/7/2019 3:42 PM, Adam Moffett wrote:

I think I got my last 820 keys on the same business day.

On 3/7/2019 4:37 PM, Nate Burke wrote:
How long does it usually take to get 820 License keys?  It's been 
over 48 hours with my Activation keys sitting in "Request 
Received/Pending" Status on the support.cambiumnetwork.com site. 
Luckily these are new radios that I'm setting up on the bench to get 
ready to deploy, but if we need to get an advanced replacement unit, 
we were just told the license key solution is to run it in demo mode 
until you get replacement keys.  Demo mode is only good for 48 hours, 
and apparently it will take longer than that to get new keys.








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Re: [AFMUG] 820 License Keys

2019-03-07 Thread Adam Moffett

I think I got my last 820 keys on the same business day.

On 3/7/2019 4:37 PM, Nate Burke wrote:
How long does it usually take to get 820 License keys?  It's been over 
48 hours with my Activation keys sitting in "Request Received/Pending" 
Status on the support.cambiumnetwork.com site. Luckily these are new 
radios that I'm setting up on the bench to get ready to deploy, but if 
we need to get an advanced replacement unit, we were just told the 
license key solution is to run it in demo mode until you get 
replacement keys.  Demo mode is only good for 48 hours, and apparently 
it will take longer than that to get new keys.





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[AFMUG] 820 License Keys

2019-03-07 Thread Nate Burke
How long does it usually take to get 820 License keys?  It's been over 
48 hours with my Activation keys sitting in "Request Received/Pending" 
Status on the support.cambiumnetwork.com site. Luckily these are new 
radios that I'm setting up on the bench to get ready to deploy, but if 
we need to get an advanced replacement unit, we were just told the 
license key solution is to run it in demo mode until you get replacement 
keys.  Demo mode is only good for 48 hours, and apparently it will take 
longer than that to get new keys.


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