[AFMUG] Documentation / KB Software

[Steven Kenney]

We have a wiki, however I'm looking to upgrade and provide something a little 
more user friendly so all the non technical folks can share documentation. I'm 
looking on prem open source something that is NOT wordpress based. I've seen 
many CMS' out there but none of them have the look and feel that we want. It 
must be simple to add content such as howto's, guides, faqs etc. All the 
documentation a medium sized company growing quickly into a large company will 
need. I guess it would be considered a KMS. It must have a good API. 

One system that really piqued my interest is Document360 however it isn't open 
source, nor on prem and its ungodly expensive. So if you know something similar 
please advise. What do you use? 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org | P: 519-737-9283 
W: www.wavedirect.net 
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Re: [AFMUG] Documentation / KB Software

[Steve Jones]

Onenote is what I settled on.

On Thu, Oct 8, 2020, 8:20 AM Steven Kenney  wrote:

> We have a wiki,  however I'm looking to upgrade and provide something a
> little more user friendly so all the non technical folks can share
> documentation.  I'm looking on prem open source something that is NOT
> wordpress based.  I've seen many CMS' out there but none of them have the
> look and feel that we want.  It must be simple to add content such as
> howto's, guides, faqs etc.  All the documentation a medium sized company
> growing quickly into a large company will need.   I guess it would be
> considered a KMS.   It must have a good API.
>
> One system that really piqued my interest is Document360 however it isn't
> open source, nor on prem and its ungodly expensive.   So if you know
> something similar please advise.  What do you use?
>
> [image: logo] 
> 
> 
> 
> 
> 
> * STEVEN KENNEY *
> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
> Leamington ON
> E: st...@wavedirect.org | P: 519-737-9283
> W: www.wavedirect.net
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
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Re: [AFMUG] Documentation / KB Software

[Steven Kenney]

Microsoft is a actually a 4 letter word. Did you know that? 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org | P: 519-737-9283 
W: www.wavedirect.net 


From: "Steve Jones"  
To: "af"  
Sent: Thursday, October 8, 2020 9:51:42 AM 
Subject: Re: [AFMUG] Documentation / KB Software 

Onenote is what I settled on. 

On Thu, Oct 8, 2020, 8:20 AM Steven Kenney < [ mailto:st...@wavedirect.org | 
st...@wavedirect.org ] > wrote: 



We have a wiki, however I'm looking to upgrade and provide something a little 
more user friendly so all the non technical folks can share documentation. I'm 
looking on prem open source something that is NOT wordpress based. I've seen 
many CMS' out there but none of them have the look and feel that we want. It 
must be simple to add content such as howto's, guides, faqs etc. All the 
documentation a medium sized company growing quickly into a large company will 
need. I guess it would be considered a KMS. It must have a good API. 

One system that really piqued my interest is Document360 however it isn't open 
source, nor on prem and its ungodly expensive. So if you know something similar 
please advise. What do you use? 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: [ mailto:st...@wavedirect.org | st...@wavedirect.org ] | P: 519-737-9283 
W: [ http://www.wavedirect.net/ | www.wavedirect.net ] 
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Re: [AFMUG] Documentation / KB Software

[Adam Moffett]

I messed with OneNote.it actually is extremely awesome.  I made a 
tower info template in 1/2 an hour, I could start slapping in data in a 
consistent format very easily.  Dragging in pictures, text, videos, etc 
is straightforward.


Then I hung up on two thingsOne was where is stuff actually stored.  
It seemed like if I made something, it's stored in my Microsoft cloud 
account, and if another guy made something it's stored in his Microsoft 
cloud account.  If one of us leaves the data needs to be persistent and 
stay with the company somehow. There's probably a way to handle that, 
but I didn't get as far as figuring that out.


2nd thing was versions.  I had Office 2016, another guy had a different 
edition.  There were things I made and shared with him that looked all 
wrong or non-existent when he viewed them.   I think you'd have to 
commit to Office365 so everybody would always be on the same rev.  But 
then I was kinda put off that the issue came up at all.  Suppose I put 
time into a great looking tower site doc with drawings and the whole 9 
yards.  Then I don't need to look at it again until 2025.  Is it gonna 
be all screwed up now in the 2025 revision of OneNote?


Convince me it's all gonna be ok and MSFT won't screw me up.


On 10/8/2020 10:17 AM, Steven Kenney wrote:

Microsoft is a actually a 4 letter word.  Did you know that?

logo <https://www.wavedirect.net/>
<https://www.facebook.com/ruralhighspeed> 
<https://www.instagram.com/wave.direct/> 
<https://www.linkedin.com/company/wavedirect-telecommunication/> 
<https://twitter.com/wavedirect1> 
<https://www.youtube.com/user/WaveDirect>

*STEVEN KENNEY *
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | 
Leamington ON

E: st...@wavedirect.org | P: 519-737-9283
W: www.wavedirect.net



*From: *"Steve Jones" 
*To: *"af" 
*Sent: *Thursday, October 8, 2020 9:51:42 AM
*Subject: *Re: [AFMUG] Documentation / KB Software

Onenote is what I settled on.

On Thu, Oct 8, 2020, 8:20 AM Steven Kenney <mailto:st...@wavedirect.org>> wrote:


We have a wiki,  however I'm looking to upgrade and provide
something a little more user friendly so all the non technical
folks can share documentation.  I'm looking on prem open source
something that is NOT wordpress based.  I've seen many CMS' out
there but none of them have the look and feel that we want.  It
must be simple to add content such as howto's, guides, faqs etc. 
All the documentation a medium sized company growing quickly into
a large company will need.   I guess it would be considered a
KMS.   It must have a good API.

One system that really piqued my interest is Document360 however
it isn't open source, nor on prem and its ungodly expensive.   So
if you know something similar please advise.  What do you use?

logo <https://www.wavedirect.net/>
<https://www.facebook.com/ruralhighspeed>
<https://www.instagram.com/wave.direct/>
<https://www.linkedin.com/company/wavedirect-telecommunication/>
<https://twitter.com/wavedirect1>
<https://www.youtube.com/user/WaveDirect>
*STEVEN KENNEY *
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
Leamington ON
E: st...@wavedirect.org <mailto:st...@wavedirect.org> | P:
519-737-9283
W: www.wavedirect.net <http://www.wavedirect.net>

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Re: [AFMUG] Documentation / KB Software

[Adam Moffett]

Reminds me that in my past life as a draftsman the engineering firm kept 
hard copies of everything in a vault. One of my jobs was make sure the 
vault door is shut every night.  If your AutoCAD on a floppy disk were 
no good anymore you could always go back to the paper version.


I heard a rumor the Russians keep top secret stuff on paper only.  No 
digital versions.  The security is guys with rifles. Russian infantry 
are not network enabled and the manufacturer can't install NSA back 
doors.  If one can't be trusted he can be disappeared.


Makes me wonder if my documentation ought to be sketches in a spiral 
notebook.  Never obsolete, no compatibility issues.


Damn I'm talkative today.

On 10/8/2020 11:37 AM, Adam Moffett wrote:


I messed with OneNote.it actually is extremely awesome.  I made a 
tower info template in 1/2 an hour, I could start slapping in data in 
a consistent format very easily.  Dragging in pictures, text, videos, 
etc is straightforward.


Then I hung up on two thingsOne was where is stuff actually 
stored.  It seemed like if I made something, it's stored in my 
Microsoft cloud account, and if another guy made something it's stored 
in his Microsoft cloud account.  If one of us leaves the data needs to 
be persistent and stay with the company somehow. There's probably a 
way to handle that, but I didn't get as far as figuring that out.


2nd thing was versions.  I had Office 2016, another guy had a 
different edition.  There were things I made and shared with him that 
looked all wrong or non-existent when he viewed them.   I think you'd 
have to commit to Office365 so everybody would always be on the same 
rev.  But then I was kinda put off that the issue came up at all.  
Suppose I put time into a great looking tower site doc with drawings 
and the whole 9 yards. Then I don't need to look at it again until 
2025.  Is it gonna be all screwed up now in the 2025 revision of OneNote?


Convince me it's all gonna be ok and MSFT won't screw me up.


On 10/8/2020 10:17 AM, Steven Kenney wrote:

Microsoft is a actually a 4 letter word.  Did you know that?

logo <https://www.wavedirect.net/>
<https://www.facebook.com/ruralhighspeed> 
<https://www.instagram.com/wave.direct/> 
<https://www.linkedin.com/company/wavedirect-telecommunication/> 
<https://twitter.com/wavedirect1> 
<https://www.youtube.com/user/WaveDirect>

*STEVEN KENNEY *
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | 
Leamington ON

E: st...@wavedirect.org | P: 519-737-9283
W: www.wavedirect.net



*From: *"Steve Jones" 
*To: *"af" 
*Sent: *Thursday, October 8, 2020 9:51:42 AM
*Subject: *Re: [AFMUG] Documentation / KB Software

Onenote is what I settled on.

On Thu, Oct 8, 2020, 8:20 AM Steven Kenney <mailto:st...@wavedirect.org>> wrote:


We have a wiki,  however I'm looking to upgrade and provide
something a little more user friendly so all the non technical
folks can share documentation.  I'm looking on prem open source
something that is NOT wordpress based.  I've seen many CMS' out
there but none of them have the look and feel that we want.  It
must be simple to add content such as howto's, guides, faqs etc. 
All the documentation a medium sized company growing quickly into
a large company will need.   I guess it would be considered a
KMS.   It must have a good API.

One system that really piqued my interest is Document360 however
it isn't open source, nor on prem and its ungodly expensive.   So
if you know something similar please advise.  What do you use?

logo <https://www.wavedirect.net/>
<https://www.facebook.com/ruralhighspeed>
<https://www.instagram.com/wave.direct/>
<https://www.linkedin.com/company/wavedirect-telecommunication/>
<https://twitter.com/wavedirect1>
<https://www.youtube.com/user/WaveDirect>
*STEVEN KENNEY *
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
Leamington ON
E: st...@wavedirect.org <mailto:st...@wavedirect.org> | P:
519-737-9283
W: www.wavedirect.net <http://www.wavedirect.net>

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Re: [AFMUG] Documentation / KB Software

[Steven Kenney]

OneNote isn't what I'm looking for. Think of a repo of documentation, howto's 
faq's articles. All sorts of content for technical documentation. I'm not 
looking for something that makes and stores forms and files. Something that can 
be indexed and easily searched, and displayed nicely for the average user. I 
mean I literally have people complaining to me that Trello is too difficult to 
learn on their own. 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org | P: 519-737-9283 
W: www.wavedirect.net 


From: "Adam Moffett"  
To: "af"  
Sent: Thursday, October 8, 2020 11:37:49 AM 
Subject: Re: [AFMUG] Documentation / KB Software 



I messed with OneNote.it actually is extremely awesome. I made a tower info 
template in 1/2 an hour, I could start slapping in data in a consistent format 
very easily. Dragging in pictures, text, videos, etc is straightforward. 


Then I hung up on two thingsOne was where is stuff actually stored. It 
seemed like if I made something, it's stored in my Microsoft cloud account, and 
if another guy made something it's stored in his Microsoft cloud account. If 
one of us leaves the data needs to be persistent and stay with the company 
somehow. There's probably a way to handle that, but I didn't get as far as 
figuring that out. 


2nd thing was versions. I had Office 2016, another guy had a different edition. 
There were things I made and shared with him that looked all wrong or 
non-existent when he viewed them. I think you'd have to commit to Office365 so 
everybody would always be on the same rev. But then I was kinda put off that 
the issue came up at all. Suppose I put time into a great looking tower site 
doc with drawings and the whole 9 yards. Then I don't need to look at it again 
until 2025. Is it gonna be all screwed up now in the 2025 revision of OneNote? 


Convince me it's all gonna be ok and MSFT won't screw me up. 



On 10/8/2020 10:17 AM, Steven Kenney wrote: 



Microsoft is a actually a 4 letter word. Did you know that? 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: [ mailto:st...@wavedirect.org | st...@wavedirect.org ] | P: 519-737-9283 
W: [ http://www.wavedirect.net/ | www.wavedirect.net ] 


From: "Steve Jones" [ mailto:thatoneguyst...@gmail.com | 
 ] 
To: "af" [ mailto:af@af.afmug.com |  ] 
Sent: Thursday, October 8, 2020 9:51:42 AM 
Subject: Re: [AFMUG] Documentation / KB Software 

Onenote is what I settled on. 

On Thu, Oct 8, 2020, 8:20 AM Steven Kenney < [ mailto:st...@wavedirect.org | 
st...@wavedirect.org ] > wrote: 

BQ_BEGIN

We have a wiki, however I'm looking to upgrade and provide something a little 
more user friendly so all the non technical folks can share documentation. I'm 
looking on prem open source something that is NOT wordpress based. I've seen 
many CMS' out there but none of them have the look and feel that we want. It 
must be simple to add content such as howto's, guides, faqs etc. All the 
documentation a medium sized company growing quickly into a large company will 
need. I guess it would be considered a KMS. It must have a good API. 

One system that really piqued my interest is Document360 however it isn't open 
source, nor on prem and its ungodly expensive. So if you know something similar 
please advise. What do you use? 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: [ mailto:st...@wavedirect.org | st...@wavedirect.org ] | P: 519-737-9283 
W: [ http://www.wavedirect.net/ | www.wavedirect.net ] 
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Re: [AFMUG] Documentation / KB Software

[Adam Moffett]

If it was a file drawer full of paper sketches and little labels on each 
folder would that be too hard for them?


If simple things are too hard then change the people instead of the 
software.  



On 10/8/2020 11:58 AM, Steven Kenney wrote:
OneNote isn't what I'm looking for.  Think of a repo of 
documentation,  howto's faq's articles.  All sorts of content for 
technical documentation.  I'm not looking for something that makes and 
stores forms and files.  Something that can be indexed and easily 
searched,  and displayed nicely for the average user.  I mean I 
literally have people complaining to me that Trello is too difficult 
to learn on their own.


logo <https://www.wavedirect.net/>
<https://www.facebook.com/ruralhighspeed> 
<https://www.instagram.com/wave.direct/> 
<https://www.linkedin.com/company/wavedirect-telecommunication/> 
<https://twitter.com/wavedirect1> 
<https://www.youtube.com/user/WaveDirect>

*STEVEN KENNEY *
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | 
Leamington ON

E: st...@wavedirect.org | P: 519-737-9283
W: www.wavedirect.net



*From: *"Adam Moffett" 
*To: *"af" 
*Sent: *Thursday, October 8, 2020 11:37:49 AM
*Subject: *Re: [AFMUG] Documentation / KB Software

I messed with OneNote.it actually is extremely awesome.  I made a 
tower info template in 1/2 an hour, I could start slapping in data in 
a consistent format very easily.  Dragging in pictures, text, videos, 
etc is straightforward.


Then I hung up on two thingsOne was where is stuff actually 
stored.  It seemed like if I made something, it's stored in my 
Microsoft cloud account, and if another guy made something it's stored 
in his Microsoft cloud account. If one of us leaves the data needs to 
be persistent and stay with the company somehow.  There's probably a 
way to handle that, but I didn't get as far as figuring that out.


2nd thing was versions.  I had Office 2016, another guy had a 
different edition.  There were things I made and shared with him that 
looked all wrong or non-existent when he viewed them.   I think you'd 
have to commit to Office365 so everybody would always be on the same 
rev.  But then I was kinda put off that the issue came up at all.  
Suppose I put time into a great looking tower site doc with drawings 
and the whole 9 yards.  Then I don't need to look at it again until 
2025.  Is it gonna be all screwed up now in the 2025 revision of OneNote?


Convince me it's all gonna be ok and MSFT won't screw me up.


On 10/8/2020 10:17 AM, Steven Kenney wrote:

Microsoft is a actually a 4 letter word.  Did you know that?

logo <https://www.wavedirect.net/>
<https://www.facebook.com/ruralhighspeed>
<https://www.instagram.com/wave.direct/>
<https://www.linkedin.com/company/wavedirect-telecommunication/>
<https://twitter.com/wavedirect1>
<https://www.youtube.com/user/WaveDirect>
*STEVEN KENNEY *
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
Leamington ON
E: st...@wavedirect.org <mailto:st...@wavedirect.org> | P:
519-737-9283
W: www.wavedirect.net <http://www.wavedirect.net>



*From: *"Steve Jones" 
<mailto:thatoneguyst...@gmail.com>
*To: *"af"  <mailto:af@af.afmug.com>
*Sent: *Thursday, October 8, 2020 9:51:42 AM
*Subject: *Re: [AFMUG] Documentation / KB Software

Onenote is what I settled on.

On Thu, Oct 8, 2020, 8:20 AM Steven Kenney mailto:st...@wavedirect.org>> wrote:

We have a wiki,  however I'm looking to upgrade and provide
something a little more user friendly so all the non technical
folks can share documentation.  I'm looking on prem open
source something that is NOT wordpress based.  I've seen many
CMS' out there but none of them have the look and feel that we
want. It must be simple to add content such as howto's,
guides, faqs etc.  All the documentation a medium sized
company growing quickly into a large company will need.   I
guess it would be considered a KMS.   It must have a good API.

One system that really piqued my interest is Document360
however it isn't open source, nor on prem and its ungodly
expensive.   So if you know something similar please advise.
What do you use?

logo <https://www.wavedirect.net/>
<https://www.facebook.com/ruralhighspeed>
<https://www.instagram.com/wave.direct/>
<https://www.linkedin.com/company/wavedirect-telecommunication/>
<https://twitter.com/wavedi

Re: [AFMUG] Documentation / KB Software

[Steven Kenney]

They also used micro dots to place hidden into in their documents. You needed a 
magnifying glass to spot them. They'd be embedded in some of the special 
letters or punctuation. 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org | P: 519-737-9283 
W: www.wavedirect.net 


From: "Adam Moffett"  
To: "af"  
Sent: Thursday, October 8, 2020 11:55:06 AM 
Subject: Re: [AFMUG] Documentation / KB Software 



Reminds me that in my past life as a draftsman the engineering firm kept hard 
copies of everything in a vault. One of my jobs was make sure the vault door is 
shut every night. If your AutoCAD on a floppy disk were no good anymore you 
could always go back to the paper version. 


I heard a rumor the Russians keep top secret stuff on paper only. No digital 
versions. The security is guys with rifles. Russian infantry are not network 
enabled and the manufacturer can't install NSA back doors. If one can't be 
trusted he can be disappeared. 

Makes me wonder if my documentation ought to be sketches in a spiral notebook. 
Never obsolete, no compatibility issues. 


Damn I'm talkative today. 
On 10/8/2020 11:37 AM, Adam Moffett wrote: 




I messed with OneNote.it actually is extremely awesome. I made a tower info 
template in 1/2 an hour, I could start slapping in data in a consistent format 
very easily. Dragging in pictures, text, videos, etc is straightforward. 


Then I hung up on two thingsOne was where is stuff actually stored. It 
seemed like if I made something, it's stored in my Microsoft cloud account, and 
if another guy made something it's stored in his Microsoft cloud account. If 
one of us leaves the data needs to be persistent and stay with the company 
somehow. There's probably a way to handle that, but I didn't get as far as 
figuring that out. 


2nd thing was versions. I had Office 2016, another guy had a different edition. 
There were things I made and shared with him that looked all wrong or 
non-existent when he viewed them. I think you'd have to commit to Office365 so 
everybody would always be on the same rev. But then I was kinda put off that 
the issue came up at all. Suppose I put time into a great looking tower site 
doc with drawings and the whole 9 yards. Then I don't need to look at it again 
until 2025. Is it gonna be all screwed up now in the 2025 revision of OneNote? 


Convince me it's all gonna be ok and MSFT won't screw me up. 



On 10/8/2020 10:17 AM, Steven Kenney wrote: 

BQ_BEGIN

Microsoft is a actually a 4 letter word. Did you know that? 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: [ mailto:st...@wavedirect.org | st...@wavedirect.org ] | P: 519-737-9283 
W: [ http://www.wavedirect.net/ | www.wavedirect.net ] 


From: "Steve Jones" [ mailto:thatoneguyst...@gmail.com | 
 ] 
To: "af" [ mailto:af@af.afmug.com |  ] 
Sent: Thursday, October 8, 2020 9:51:42 AM 
Subject: Re: [AFMUG] Documentation / KB Software 

Onenote is what I settled on. 

On Thu, Oct 8, 2020, 8:20 AM Steven Kenney < [ mailto:st...@wavedirect.org | 
st...@wavedirect.org ] > wrote: 

BQ_BEGIN

We have a wiki, however I'm looking to upgrade and provide something a little 
more user friendly so all the non technical folks can share documentation. I'm 
looking on prem open source something that is NOT wordpress based. I've seen 
many CMS' out there but none of them have the look and feel that we want. It 
must be simple to add content such as howto's, guides, faqs etc. All the 
documentation a medium sized company growing quickly into a large company will 
need. I guess it would be considered a KMS. It must have a good API. 

One system that really piqued my interest is Document360 however it isn't open 
source, nor on prem and its ungodly expensive. So if you know something similar 
please advise. What do you use? 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. 

Re: [AFMUG] Documentation / KB Software

[Steven Kenney]

Evil thoughts... If I had any power would I actually do it? I doubt it. Tech 
staff know how to use it but with administrative non technical staff, you 
really do need to train them on software. Including execs. Especially since 
millennials and kids don't learn cursive anymore, nor proper grammar, it's no 
wonder they can't learn simple programs. Almost need to make things into a game 
nowadays for them to learn. 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org | P: 519-737-9283 
W: www.wavedirect.net 


From: "Adam Moffett"  
To: "af"  
Sent: Thursday, October 8, 2020 12:01:14 PM 
Subject: Re: [AFMUG] Documentation / KB Software 



If it was a file drawer full of paper sketches and little labels on each folder 
would that be too hard for them? 


If simple things are too hard then change the people instead of the software. 
 

On 10/8/2020 11:58 AM, Steven Kenney wrote: 



OneNote isn't what I'm looking for. Think of a repo of documentation, howto's 
faq's articles. All sorts of content for technical documentation. I'm not 
looking for something that makes and stores forms and files. Something that can 
be indexed and easily searched, and displayed nicely for the average user. I 
mean I literally have people complaining to me that Trello is too difficult to 
learn on their own. 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: [ mailto:st...@wavedirect.org | st...@wavedirect.org ] | P: 519-737-9283 
W: [ http://www.wavedirect.net/ | www.wavedirect.net ] 


From: "Adam Moffett" [ mailto:dmmoff...@gmail.com |  ] 
To: "af" [ mailto:af@af.afmug.com |  ] 
Sent: Thursday, October 8, 2020 11:37:49 AM 
Subject: Re: [AFMUG] Documentation / KB Software 



I messed with OneNote.it actually is extremely awesome. I made a tower info 
template in 1/2 an hour, I could start slapping in data in a consistent format 
very easily. Dragging in pictures, text, videos, etc is straightforward. 


Then I hung up on two thingsOne was where is stuff actually stored. It 
seemed like if I made something, it's stored in my Microsoft cloud account, and 
if another guy made something it's stored in his Microsoft cloud account. If 
one of us leaves the data needs to be persistent and stay with the company 
somehow. There's probably a way to handle that, but I didn't get as far as 
figuring that out. 


2nd thing was versions. I had Office 2016, another guy had a different edition. 
There were things I made and shared with him that looked all wrong or 
non-existent when he viewed them. I think you'd have to commit to Office365 so 
everybody would always be on the same rev. But then I was kinda put off that 
the issue came up at all. Suppose I put time into a great looking tower site 
doc with drawings and the whole 9 yards. Then I don't need to look at it again 
until 2025. Is it gonna be all screwed up now in the 2025 revision of OneNote? 


Convince me it's all gonna be ok and MSFT won't screw me up. 



On 10/8/2020 10:17 AM, Steven Kenney wrote: 

BQ_BEGIN

Microsoft is a actually a 4 letter word. Did you know that? 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: [ mailto:st...@wavedirect.org | st...@wavedirect.org ] | P: 519-737-9283 
W: [ http://www.wavedirect.net/ | www.wavedirect.net ] 


From: "Steve Jones" [ mailto:thatoneguyst...@gmail.com | 
 ] 
To: "af" [ mailto:af@af.afmug.com |  ] 
Sent: Thursday, October 8, 2020 9:51:42 AM 
Subject: Re: [AFMUG] Documentation / KB Software 

Onenote is what I settled on. 

On Thu, Oct 8, 2020, 8:20 AM Steven Kenney < [ mailto:st...@wavedirect.org | 
st...@wavedirect.org ] > wrote: 

BQ_BEGIN

We have a wiki, however I'm looking to upgrade and provide something a little 
more user friendly so all the non technical folks can share documentation. I'm 
looking on prem open source something that is NOT wordpr

Re: [AFMUG] Documentation / KB Software

[chuck]

All paper, when aged appropriately, becomes irrelevant.  So cleaning off the 
desk is more of an archaeological dig and disposal than an archival activity.  

From: Steven Kenney 
Sent: Thursday, October 8, 2020 10:12 AM
To: af 
Subject: Re: [AFMUG] Documentation / KB Software

Evil thoughts...  If I had any power would I actually do it?  I doubt it.  Tech 
staff know how to use it but with administrative non technical staff, you 
really do need to train them on software.  Including execs. Especially since 
millennials and kids don't learn cursive anymore, nor proper grammar, it's no 
wonder they can't learn simple programs.  Almost need to make things into a 
game nowadays for them to learn.

   
STEVEN KENNEY 

  DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY 
  A: 158 Erie St. N | Leamington ON 

  E: st...@wavedirect.org | P: 519-737-9283

  W: www.wavedirect.net
 





From: "Adam Moffett" 
To: "af" 
Sent: Thursday, October 8, 2020 12:01:14 PM
Subject: Re: [AFMUG] Documentation / KB Software


If it was a file drawer full of paper sketches and little labels on each folder 
would that be too hard for them?  


If simple things are too hard then change the people instead of the software.  




On 10/8/2020 11:58 AM, Steven Kenney wrote:

  OneNote isn't what I'm looking for.  Think of a repo of documentation,  
howto's faq's articles.  All sorts of content for technical documentation.  I'm 
not looking for something that makes and stores forms and files.  Something 
that can be indexed and easily searched,  and displayed nicely for the average 
user.  I mean I literally have people complaining to me that Trello is too 
difficult to learn on their own.  

 
  STEVEN KENNEY 

DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY 
A: 158 Erie St. N | Leamington ON 

E: st...@wavedirect.org | P: 519-737-9283

W: www.wavedirect.net
   



--

  From: "Adam Moffett" mailto:dmmoff...@gmail.com
  To: "af" mailto:af@af.afmug.com
  Sent: Thursday, October 8, 2020 11:37:49 AM
  Subject: Re: [AFMUG] Documentation / KB Software


  I messed with OneNote.it actually is extremely awesome.  I made a tower 
info template in 1/2 an hour, I could start slapping in data in a consistent 
format very easily.  Dragging in pictures, text, videos, etc is 
straightforward.  


  Then I hung up on two thingsOne was where is stuff actually stored.  It 
seemed like if I made something, it's stored in my Microsoft cloud account, and 
if another guy made something it's stored in his Microsoft cloud account.  If 
one of us leaves the data needs to be persistent and stay with the company 
somehow.  There's probably a way to handle that, but I didn't get as far as 
figuring that out. 


  2nd thing was versions.  I had Office 2016, another guy had a different 
edition.  There were things I made and shared with him that looked all wrong or 
non-existent when he viewed them.   I think you'd have to commit to Office365 
so everybody would always be on the same rev.  But then I was kinda put off 
that the issue came up at all.  Suppose I put time into a great looking tower 
site doc with drawings and the whole 9 yards.  Then I don't need to look at it 
again until 2025.  Is it gonna be all screwed up now in the 2025 revision of 
OneNote? 


  Convince me it's all gonna be ok and MSFT won't screw me up.




  On 10/8/2020 10:17 AM, Steven Kenney wrote:

Microsoft is a actually a 4 letter word.  Did you know that?

   
STEVEN KENNEY 

  DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY 
  A: 158 Erie St. N | Leamington ON 

  E: st...@wavedirect.org | P: 519-737-9283

  W: www.wavedirect.net
 





From: "Steve Jones" mailto:thatoneguyst...@gmail.com
To: "af" mailto:af@af.afmug.com
Sent: Thursday, October 8, 2020 9:51:42 AM
Subject: Re: [AFMUG] Documentation / KB Software


Onenote is what I settled on. 

On Thu, Oct 8, 2020, 8:20 AM Steven Kenney  wrote:

  We have a wiki,  however I'm looking to upgrade and provide something a 
little more user friendly so all the non technical folks can share 
documentation.  I'm looking on prem open source something that is NOT wordpress 
based.  I've seen many CMS' out there but none of them have the look and feel 
that we want.  It must be simple to add content such as howto's, guides, faqs 
etc.  All the documentation a medium sized company growing quickly into a large 
company will need.   I guess it wo

Re: [AFMUG] Documentation / KB Software

[Andy Trimmell]

Have you checked out making your own wiki site? Wiki.js or xwiki or something?

 

From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of ch...@wbmfg.com
Sent: Thursday, October 08, 2020 12:16 PM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] Documentation / KB Software

 

All paper, when aged appropriately, becomes irrelevant.  So cleaning off the 
desk is more of an archaeological dig and disposal than an archival activity.  

 

From: Steven Kenney 

Sent: Thursday, October 8, 2020 10:12 AM

To: af 

Subject: Re: [AFMUG] Documentation / KB Software

 

Evil thoughts...  If I had any power would I actually do it?  I doubt it.  Tech 
staff know how to use it but with administrative non technical staff, you 
really do need to train them on software.  Including execs. Especially since 
millennials and kids don't learn cursive anymore, nor proper grammar, it's no 
wonder they can't learn simple programs.  Almost need to make things into a 
game nowadays for them to learn.

 

logo <https://www.wavedirect.net/> 

 <https://www.facebook.com/ruralhighspeed>
<https://www.instagram.com/wave.direct/>
<https://www.linkedin.com/company/wavedirect-telecommunication/>
<https://twitter.com/wavedirect1><https://www.youtube.com/user/WaveDirect>  

STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org | P: 519-737-9283
W: www.wavedirect.net

 



From: "Adam Moffett" 
To: "af" 
Sent: Thursday, October 8, 2020 12:01:14 PM
Subject: Re: [AFMUG] Documentation / KB Software

 

If it was a file drawer full of paper sketches and little labels on each folder 
would that be too hard for them?  

If simple things are too hard then change the people instead of the software.  


 

On 10/8/2020 11:58 AM, Steven Kenney wrote:

OneNote isn't what I'm looking for.  Think of a repo of documentation,  
howto's faq's articles.  All sorts of content for technical documentation.  I'm 
not looking for something that makes and stores forms and files.  Something 
that can be indexed and easily searched,  and displayed nicely for the average 
user.  I mean I literally have people complaining to me that Trello is too 
difficult to learn on their own.  

 

logo <https://www.wavedirect.net/> 

 <https://www.facebook.com/ruralhighspeed>
<https://www.instagram.com/wave.direct/>
<https://www.linkedin.com/company/wavedirect-telecommunication/>
<https://twitter.com/wavedirect1><https://www.youtube.com/user/WaveDirect>  

STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org | P: 519-737-9283
W: www.wavedirect.net

 





From: "Adam Moffett" mailto:dmmoff...@gmail.com
To: "af" mailto:af@af.afmug.com
Sent: Thursday, October 8, 2020 11:37:49 AM
Subject: Re: [AFMUG] Documentation / KB Software

 

I messed with OneNote.it actually is extremely awesome.  I made a 
tower info template in 1/2 an hour, I could start slapping in data in a 
consistent format very easily.  Dragging in pictures, text, videos, etc is 
straightforward.  

Then I hung up on two thingsOne was where is stuff actually stored. 
 It seemed like if I made something, it's stored in my Microsoft cloud account, 
and if another guy made something it's stored in his Microsoft cloud account.  
If one of us leaves the data needs to be persistent and stay with the company 
somehow.  There's probably a way to handle that, but I didn't get as far as 
figuring that out. 

2nd thing was versions.  I had Office 2016, another guy had a different 
edition.  There were things I made and shared with him that looked all wrong or 
non-existent when he viewed them.   I think you'd have to commit to Office365 
so everybody would always be on the same rev.  But then I was kinda put off 
that the issue came up at all.  Suppose I put time into a great looking tower 
site doc with drawings and the whole 9 yards.  Then I don't need to look at it 
again until 2025.  Is it gonna be all screwed up now in the 2025 revision of 
OneNote? 

Convince me it's all gonna be ok and MSFT won't screw me up.

 

On 10/8/2020 10:17 AM, Steven Kenney wrote:

Microsoft is a actually a 4 letter word.  Did you know that?

 

logo <https://www.wavedirect.net/> 

 <https://www.facebook.com/ruralhighspeed>
<https://www.instagram.com/wave.direct/>
<https://www.linkedin.com/company/wavedirect-telecommunication/>
<https://twit

Re: [AFMUG] Documentation / KB Software

[Adam Moffett]

First sentence in the thread is "we have a wiki"

On 10/8/2020 12:29 PM, Andy Trimmell wrote:


Have you checked out making your own wiki site? Wiki.js or xwiki or 
something?


*From:*AF [mailto:af-boun...@af.afmug.com] *On Behalf Of *ch...@wbmfg.com
*Sent:* Thursday, October 08, 2020 12:16 PM
*To:* AnimalFarm Microwave Users Group
*Subject:* Re: [AFMUG] Documentation / KB Software

All paper, when aged appropriately, becomes irrelevant. So cleaning 
off the desk is more of an archaeological dig and disposal than an 
archival activity.


*From:*Steven Kenney

*Sent:*Thursday, October 8, 2020 10:12 AM

*To:*af

*Subject:*Re: [AFMUG] Documentation / KB Software

Evil thoughts...  If I had any power would I actually do it?  I doubt 
it.  Tech staff know how to use it but with administrative non 
technical staff, you really do need to train them on software. 
Including execs. Especially since millennials and kids don't learn 
cursive anymore, nor proper grammar, it's no wonder they can't learn 
simple programs.  Almost need to make things into a game nowadays for 
them to learn.


logo <https://www.wavedirect.net/>

<https://www.facebook.com/ruralhighspeed> 
<https://www.instagram.com/wave.direct/> 
<https://www.linkedin.com/company/wavedirect-telecommunication/> 
<https://twitter.com/wavedirect1> 
<https://www.youtube.com/user/WaveDirect>




*STEVEN KENNEY *
*DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY **A: 158 Erie St. N | 
Leamington ON

E: st...@wavedirect.org | P: 519-737-9283
W: www.wavedirect.net*



*From: *"Adam Moffett" 
*To: *"af" 
*Sent: *Thursday, October 8, 2020 12:01:14 PM
*Subject: *Re: [AFMUG] Documentation / KB Software

If it was a file drawer full of paper sketches and little labels on 
each folder would that be too hard for them?


If simple things are too hard then change the people instead of the 
software.  


On 10/8/2020 11:58 AM, Steven Kenney wrote:

OneNote isn't what I'm looking for.  Think of a repo of
documentation,  howto's faq's articles. All sorts of content for
technical documentation.  I'm not looking for something that makes
and stores forms and files.  Something that can be indexed and
easily searched,  and displayed nicely for the average user.  I
mean I literally have people complaining to me that Trello is too
difficult to learn on their own.

logo <https://www.wavedirect.net/>

<https://www.facebook.com/ruralhighspeed>
<https://www.instagram.com/wave.direct/>
<https://www.linkedin.com/company/wavedirect-telecommunication/>
<https://twitter.com/wavedirect1>
<https://www.youtube.com/user/WaveDirect>



*STEVEN KENNEY *
*DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY **A: 158 Erie St. N
| Leamington ON
E: st...@wavedirect.org | P: 519-737-9283
W: www.wavedirect.net <http://www.wavedirect.net>*



*From: *"Adam Moffett" mailto:dmmoff...@gmail.com
*To: *"af" mailto:af@af.afmug.com
*Sent: *Thursday, October 8, 2020 11:37:49 AM
*Subject: *Re: [AFMUG] Documentation / KB Software

I messed with OneNote.it actually is extremely awesome.  I
made a tower info template in 1/2 an hour, I could start slapping
in data in a consistent format very easily.  Dragging in pictures,
text, videos, etc is straightforward.

Then I hung up on two thingsOne was where is stuff actually
stored.  It seemed like if I made something, it's stored in my
Microsoft cloud account, and if another guy made something it's
stored in his Microsoft cloud account.  If one of us leaves the
data needs to be persistent and stay with the company somehow. 
There's probably a way to handle that, but I didn't get as far as
figuring that out.

2nd thing was versions.  I had Office 2016, another guy had a
different edition.  There were things I made and shared with him
that looked all wrong or non-existent when he viewed them.   I
think you'd have to commit to Office365 so everybody would always
be on the same rev.  But then I was kinda put off that the issue
came up at all.  Suppose I put time into a great looking tower
site doc with drawings and the whole 9 yards.  Then I don't need
to look at it again until 2025. Is it gonna be all screwed up now
in the 2025 revision of OneNote?

Convince me it's all gonna be ok and MSFT won't screw me up.

On 10/8/2020 10:17 AM, Steven Kenney wrote:

Microsoft is a actually a 4 letter word.  Did you know that?

logo <https://www.wavedirect.net/>

<https://www.facebook.com/rur

Re: [AFMUG] Documentation / KB Software

[Andy Trimmell]

Guess that’s what I get for only reading the last 5 emails. My bad.

 

From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett
Sent: Thursday, October 08, 2020 12:31 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] Documentation / KB Software

 

First sentence in the thread is "we have a wiki"

On 10/8/2020 12:29 PM, Andy Trimmell wrote:

Have you checked out making your own wiki site? Wiki.js or xwiki or 
something?

 

From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of ch...@wbmfg.com
Sent: Thursday, October 08, 2020 12:16 PM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] Documentation / KB Software

 

All paper, when aged appropriately, becomes irrelevant.  So cleaning 
off the desk is more of an archaeological dig and disposal than an archival 
activity.  

 

From: Steven Kenney 

Sent: Thursday, October 8, 2020 10:12 AM

To: af 

Subject: Re: [AFMUG] Documentation / KB Software

 

Evil thoughts...  If I had any power would I actually do it?  I doubt 
it.  Tech staff know how to use it but with administrative non technical staff, 
you really do need to train them on software.  Including execs. Especially 
since millennials and kids don't learn cursive anymore, nor proper grammar, 
it's no wonder they can't learn simple programs.  Almost need to make things 
into a game nowadays for them to learn.

 

logo <https://www.wavedirect.net/> 

 <https://www.facebook.com/ruralhighspeed>
<https://www.instagram.com/wave.direct/>
<https://www.linkedin.com/company/wavedirect-telecommunication/>
<https://twitter.com/wavedirect1><https://www.youtube.com/user/WaveDirect>  

STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org | P: 519-737-9283
W: www.wavedirect.net

 





From: "Adam Moffett"  <mailto:dmmoff...@gmail.com> 
To: "af"  <mailto:af@af.afmug.com> 
    Sent: Thursday, October 8, 2020 12:01:14 PM
Subject: Re: [AFMUG] Documentation / KB Software

 

If it was a file drawer full of paper sketches and little labels on 
each folder would that be too hard for them?  

If simple things are too hard then change the people instead of the 
software.  

 

On 10/8/2020 11:58 AM, Steven Kenney wrote:

OneNote isn't what I'm looking for.  Think of a repo of 
documentation,  howto's faq's articles.  All sorts of content for technical 
documentation.  I'm not looking for something that makes and stores forms and 
files.  Something that can be indexed and easily searched,  and displayed 
nicely for the average user.  I mean I literally have people complaining to me 
that Trello is too difficult to learn on their own.  

 

logo <https://www.wavedirect.net/> 

 <https://www.facebook.com/ruralhighspeed>
<https://www.instagram.com/wave.direct/>
<https://www.linkedin.com/company/wavedirect-telecommunication/>
<https://twitter.com/wavedirect1><https://www.youtube.com/user/WaveDirect>  

STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org | P: 519-737-9283
W: www.wavedirect.net

 





From: "Adam Moffett" mailto:dmmoff...@gmail.com
To: "af" mailto:af@af.afmug.com
Sent: Thursday, October 8, 2020 11:37:49 AM
Subject: Re: [AFMUG] Documentation / KB Software

 

I messed with OneNote.it actually is extremely awesome.  I 
made a tower info template in 1/2 an hour, I could start slapping in data in a 
consistent format very easily.  Dragging in pictures, text, videos, etc is 
straightforward.  

Then I hung up on two thingsOne was where is stuff actually 
stored.  It seemed like if I made something, it's stored in my Microsoft cloud 
account, and if another guy made something it's stored in his Microsoft cloud 
account.  If one of us leaves the data needs to be persistent and stay with the 
company somehow.  There's probably a way to handle that, but I didn't get as 
far as figuring that out. 

2nd thing was versions.  I had Office 2016, another guy had a 
different edition.  There were things I made and shared with him that looked 
all wrong or non-existent when he viewed them.   I think you'd have to commit 
to Office365 so everybody would always be on the same rev.  But then I was 
kinda put off that the issue came up at all.  Suppose I put time into a great 
loo

Re: [AFMUG] Documentation / KB Software

[Josh Baird]

Have you looked at Confluence?

On Thu, Oct 8, 2020 at 11:58 AM Steven Kenney  wrote:

> OneNote isn't what I'm looking for.  Think of a repo of documentation,
> howto's faq's articles.  All sorts of content for technical documentation.
> I'm not looking for something that makes and stores forms and files.
> Something that can be indexed and easily searched,  and displayed nicely
> for the average user.  I mean I literally have people complaining to me
> that Trello is too difficult to learn on their own.
>
> [image: logo] <https://www.wavedirect.net/>
> <https://www.facebook.com/ruralhighspeed>
> <https://www.instagram.com/wave.direct/>
> <https://www.linkedin.com/company/wavedirect-telecommunication/>
> <https://twitter.com/wavedirect1>
> <https://www.youtube.com/user/WaveDirect>
> * STEVEN KENNEY *
> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
> Leamington ON
> E: st...@wavedirect.org | P: 519-737-9283
> W: www.wavedirect.net
>
> ------
> *From: *"Adam Moffett" 
> *To: *"af" 
> *Sent: *Thursday, October 8, 2020 11:37:49 AM
> *Subject: *Re: [AFMUG] Documentation / KB Software
>
> I messed with OneNote.it actually is extremely awesome.  I made a
> tower info template in 1/2 an hour, I could start slapping in data in a
> consistent format very easily.  Dragging in pictures, text, videos, etc is
> straightforward.
>
> Then I hung up on two thingsOne was where is stuff actually stored.
> It seemed like if I made something, it's stored in my Microsoft cloud
> account, and if another guy made something it's stored in his Microsoft
> cloud account.  If one of us leaves the data needs to be persistent and
> stay with the company somehow.  There's probably a way to handle that, but
> I didn't get as far as figuring that out.
>
> 2nd thing was versions.  I had Office 2016, another guy had a different
> edition.  There were things I made and shared with him that looked all
> wrong or non-existent when he viewed them.   I think you'd have to commit
> to Office365 so everybody would always be on the same rev.  But then I was
> kinda put off that the issue came up at all.  Suppose I put time into a
> great looking tower site doc with drawings and the whole 9 yards.  Then I
> don't need to look at it again until 2025.  Is it gonna be all screwed up
> now in the 2025 revision of OneNote?
>
> Convince me it's all gonna be ok and MSFT won't screw me up.
>
>
> On 10/8/2020 10:17 AM, Steven Kenney wrote:
>
> Microsoft is a actually a 4 letter word.  Did you know that?
>
> [image: logo] <https://www.wavedirect.net/>
> <https://www.facebook.com/ruralhighspeed>
> <https://www.instagram.com/wave.direct/>
> <https://www.linkedin.com/company/wavedirect-telecommunication/>
> <https://twitter.com/wavedirect1>
> <https://www.youtube.com/user/WaveDirect>
> * STEVEN KENNEY *
> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
> Leamington ON
> E: st...@wavedirect.org | P: 519-737-9283
> W: www.wavedirect.net
>
> --
> *From: *"Steve Jones" 
> 
> *To: *"af"  
> *Sent: *Thursday, October 8, 2020 9:51:42 AM
> *Subject: *Re: [AFMUG] Documentation / KB Software
>
> Onenote is what I settled on.
>
> On Thu, Oct 8, 2020, 8:20 AM Steven Kenney  wrote:
>
>> We have a wiki,  however I'm looking to upgrade and provide something a
>> little more user friendly so all the non technical folks can share
>> documentation.  I'm looking on prem open source something that is NOT
>> wordpress based.  I've seen many CMS' out there but none of them have the
>> look and feel that we want.  It must be simple to add content such as
>> howto's, guides, faqs etc.  All the documentation a medium sized company
>> growing quickly into a large company will need.   I guess it would be
>> considered a KMS.   It must have a good API.
>>
>> One system that really piqued my interest is Document360 however it isn't
>> open source, nor on prem and its ungodly expensive.   So if you know
>> something similar please advise.  What do you use?
>>
>> [image: logo] <https://www.wavedirect.net/>
>> <https://www.facebook.com/ruralhighspeed>
>> <https://www.instagram.com/wave.direct/>
>> <https://www.linkedin.com/company/wavedirect-telecommunication/>
>> <https://twitter.com/wavedirect1>
>> <https://www.youtube.com/user/WaveDirect>
>> * STEVEN KENNEY *
>> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
>> Leamington ON
>> E: st...@wavedirect.org | P: 519-737-9283
>> W: www.wavedirect.net
>> --
>> AF mailing list
>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
-- 
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] Documentation / KB Software

[Steven Kenney]

Yes I have in fact. That whole atlassian suite looks good but none of it is 
open source. 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org | P: 519-737-9283 
W: www.wavedirect.net 


From: "Josh Baird"  
To: "af"  
Sent: Thursday, October 8, 2020 1:26:10 PM 
Subject: Re: [AFMUG] Documentation / KB Software 

Have you looked at Confluence? 

On Thu, Oct 8, 2020 at 11:58 AM Steven Kenney < [ mailto:st...@wavedirect.org | 
st...@wavedirect.org ] > wrote: 



OneNote isn't what I'm looking for. Think of a repo of documentation, howto's 
faq's articles. All sorts of content for technical documentation. I'm not 
looking for something that makes and stores forms and files. Something that can 
be indexed and easily searched, and displayed nicely for the average user. I 
mean I literally have people complaining to me that Trello is too difficult to 
learn on their own. 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: [ mailto:st...@wavedirect.org | st...@wavedirect.org ] | P: 519-737-9283 
W: [ http://www.wavedirect.net/ | www.wavedirect.net ] 


From: "Adam Moffett" < [ mailto:dmmoff...@gmail.com | dmmoff...@gmail.com ] > 
To: "af" < [ mailto:af@af.afmug.com | af@af.afmug.com ] > 
Sent: Thursday, October 8, 2020 11:37:49 AM 
Subject: Re: [AFMUG] Documentation / KB Software 



I messed with OneNote.it actually is extremely awesome. I made a tower info 
template in 1/2 an hour, I could start slapping in data in a consistent format 
very easily. Dragging in pictures, text, videos, etc is straightforward. 


Then I hung up on two thingsOne was where is stuff actually stored. It 
seemed like if I made something, it's stored in my Microsoft cloud account, and 
if another guy made something it's stored in his Microsoft cloud account. If 
one of us leaves the data needs to be persistent and stay with the company 
somehow. There's probably a way to handle that, but I didn't get as far as 
figuring that out. 


2nd thing was versions. I had Office 2016, another guy had a different edition. 
There were things I made and shared with him that looked all wrong or 
non-existent when he viewed them. I think you'd have to commit to Office365 so 
everybody would always be on the same rev. But then I was kinda put off that 
the issue came up at all. Suppose I put time into a great looking tower site 
doc with drawings and the whole 9 yards. Then I don't need to look at it again 
until 2025. Is it gonna be all screwed up now in the 2025 revision of OneNote? 


Convince me it's all gonna be ok and MSFT won't screw me up. 



On 10/8/2020 10:17 AM, Steven Kenney wrote: 

BQ_BEGIN

Microsoft is a actually a 4 letter word. Did you know that? 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: [ mailto:st...@wavedirect.org | st...@wavedirect.org ] | P: 519-737-9283 
W: [ http://www.wavedirect.net/ | www.wavedirect.net ] 


From: "Steve Jones" [ mailto:thatoneguyst...@gmail.com | 
 ] 
To: "af" [ mailto:af@af.afmug.com |  ] 
Sent: Thursday, October 8, 2020 9:51:42 AM 
Subject: Re: [AFMUG] Documentation / KB Software 

Onenote is what I settled on. 

On Thu, Oct 8, 2020, 8:20 AM Steven Kenney < [ mailto:st...@wavedirect.org | 
st...@wavedirect.org ] > wrote: 

BQ_BEGIN

We have a wiki, however I'm looking to upgrade and provide something a little 
more user friendly so all the non technical folks can share documentation. I'm 
looking on prem open source something that is NOT wordpress based. I've seen 
many CMS' out there but none of them have the look and feel that we want. It 
must be simple to add content such as howto's, guides, faqs etc. All the 
documentation a medium sized company growing quickly into a large company will 
need. I guess it would be considered a KMS. It must have a good API. 

One system that really piqued my inte

Re: [AFMUG] Documentation / KB Software

[Josh Baird]

Why does that concern you?  It's cheap.  Especially for <10 users.

To be honest, I haven't read this entire thread, so you probably answered
my question already.

On Thu, Oct 8, 2020 at 1:50 PM Steven Kenney  wrote:

> Yes I have in fact.  That whole atlassian suite looks good but none of it
> is open source.
>
> [image: logo] <https://www.wavedirect.net/>
> <https://www.facebook.com/ruralhighspeed>
> <https://www.instagram.com/wave.direct/>
> <https://www.linkedin.com/company/wavedirect-telecommunication/>
> <https://twitter.com/wavedirect1>
> <https://www.youtube.com/user/WaveDirect>
> * STEVEN KENNEY *
> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
> Leamington ON
> E: st...@wavedirect.org | P: 519-737-9283
> W: www.wavedirect.net
>
> --
> *From: *"Josh Baird" 
> *To: *"af" 
> *Sent: *Thursday, October 8, 2020 1:26:10 PM
> *Subject: *Re: [AFMUG] Documentation / KB Software
>
> Have you looked at Confluence?
>
> On Thu, Oct 8, 2020 at 11:58 AM Steven Kenney 
> wrote:
>
>> OneNote isn't what I'm looking for.  Think of a repo of documentation,
>> howto's faq's articles.  All sorts of content for technical documentation.
>> I'm not looking for something that makes and stores forms and files.
>> Something that can be indexed and easily searched,  and displayed nicely
>> for the average user.  I mean I literally have people complaining to me
>> that Trello is too difficult to learn on their own.
>>
>> [image: logo] <https://www.wavedirect.net/>
>> <https://www.facebook.com/ruralhighspeed>
>> <https://www.instagram.com/wave.direct/>
>> <https://www.linkedin.com/company/wavedirect-telecommunication/>
>> <https://twitter.com/wavedirect1>
>> <https://www.youtube.com/user/WaveDirect>
>> * STEVEN KENNEY *
>> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
>> Leamington ON
>> E: st...@wavedirect.org | P: 519-737-9283
>> W: www.wavedirect.net
>>
>> --
>> *From: *"Adam Moffett" 
>> *To: *"af" 
>> *Sent: *Thursday, October 8, 2020 11:37:49 AM
>> *Subject: *Re: [AFMUG] Documentation / KB Software
>>
>> I messed with OneNote.it actually is extremely awesome.  I made a
>> tower info template in 1/2 an hour, I could start slapping in data in a
>> consistent format very easily.  Dragging in pictures, text, videos, etc is
>> straightforward.
>>
>> Then I hung up on two thingsOne was where is stuff actually stored.
>> It seemed like if I made something, it's stored in my Microsoft cloud
>> account, and if another guy made something it's stored in his Microsoft
>> cloud account.  If one of us leaves the data needs to be persistent and
>> stay with the company somehow.  There's probably a way to handle that, but
>> I didn't get as far as figuring that out.
>>
>> 2nd thing was versions.  I had Office 2016, another guy had a different
>> edition.  There were things I made and shared with him that looked all
>> wrong or non-existent when he viewed them.   I think you'd have to commit
>> to Office365 so everybody would always be on the same rev.  But then I was
>> kinda put off that the issue came up at all.  Suppose I put time into a
>> great looking tower site doc with drawings and the whole 9 yards.  Then I
>> don't need to look at it again until 2025.  Is it gonna be all screwed up
>> now in the 2025 revision of OneNote?
>>
>> Convince me it's all gonna be ok and MSFT won't screw me up.
>>
>>
>> On 10/8/2020 10:17 AM, Steven Kenney wrote:
>>
>> Microsoft is a actually a 4 letter word.  Did you know that?
>>
>> [image: logo] <https://www.wavedirect.net/>
>> <https://www.facebook.com/ruralhighspeed>
>> <https://www.instagram.com/wave.direct/>
>> <https://www.linkedin.com/company/wavedirect-telecommunication/>
>> <https://twitter.com/wavedirect1>
>> <https://www.youtube.com/user/WaveDirect>
>> * STEVEN KENNEY *
>> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
>> Leamington ON
>> E: st...@wavedirect.org | P: 519-737-9283
>> W: www.wavedirect.net
>>
>> --
>> *From: *"Steve Jones" 
>> 
>> *To: *"af"  
>> *Sent: *Thursday, October 8, 2020 9:51:42 AM
>> *Subject: *Re: [AFMUG] Documentation / KB Software
>>
>> Onenote is what

Re: [AFMUG] Documentation / KB Software

[Andrew Haninger]

What about writing the software yourself?
Then you can make it what you want, including free or cheap and open source.

I'm being half sarcastic. It sounds like there is probably a real market
for such a thing, but it's hard work, so it's expensive to buy.

Andy

On Thu, Oct 8, 2020, 13:50 Steven Kenney  wrote:

> Yes I have in fact.  That whole atlassian suite looks good but none of it
> is open source.
>
> [image: logo] <https://www.wavedirect.net/>
> <https://www.facebook.com/ruralhighspeed>
> <https://www.instagram.com/wave.direct/>
> <https://www.linkedin.com/company/wavedirect-telecommunication/>
> <https://twitter.com/wavedirect1>
> <https://www.youtube.com/user/WaveDirect>
> * STEVEN KENNEY *
> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
> Leamington ON
> E: st...@wavedirect.org | P: 519-737-9283
> W: www.wavedirect.net
>
> --
> *From: *"Josh Baird" 
> *To: *"af" 
> *Sent: *Thursday, October 8, 2020 1:26:10 PM
> *Subject: *Re: [AFMUG] Documentation / KB Software
>
> Have you looked at Confluence?
>
> On Thu, Oct 8, 2020 at 11:58 AM Steven Kenney 
> wrote:
>
>> OneNote isn't what I'm looking for.  Think of a repo of documentation,
>> howto's faq's articles.  All sorts of content for technical documentation.
>> I'm not looking for something that makes and stores forms and files.
>> Something that can be indexed and easily searched,  and displayed nicely
>> for the average user.  I mean I literally have people complaining to me
>> that Trello is too difficult to learn on their own.
>>
>> [image: logo] <https://www.wavedirect.net/>
>> <https://www.facebook.com/ruralhighspeed>
>> <https://www.instagram.com/wave.direct/>
>> <https://www.linkedin.com/company/wavedirect-telecommunication/>
>> <https://twitter.com/wavedirect1>
>> <https://www.youtube.com/user/WaveDirect>
>> * STEVEN KENNEY *
>> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
>> Leamington ON
>> E: st...@wavedirect.org | P: 519-737-9283
>> W: www.wavedirect.net
>>
>> --
>> *From: *"Adam Moffett" 
>> *To: *"af" 
>> *Sent: *Thursday, October 8, 2020 11:37:49 AM
>> *Subject: *Re: [AFMUG] Documentation / KB Software
>>
>> I messed with OneNote.it actually is extremely awesome.  I made a
>> tower info template in 1/2 an hour, I could start slapping in data in a
>> consistent format very easily.  Dragging in pictures, text, videos, etc is
>> straightforward.
>>
>> Then I hung up on two thingsOne was where is stuff actually stored.
>> It seemed like if I made something, it's stored in my Microsoft cloud
>> account, and if another guy made something it's stored in his Microsoft
>> cloud account.  If one of us leaves the data needs to be persistent and
>> stay with the company somehow.  There's probably a way to handle that, but
>> I didn't get as far as figuring that out.
>>
>> 2nd thing was versions.  I had Office 2016, another guy had a different
>> edition.  There were things I made and shared with him that looked all
>> wrong or non-existent when he viewed them.   I think you'd have to commit
>> to Office365 so everybody would always be on the same rev.  But then I was
>> kinda put off that the issue came up at all.  Suppose I put time into a
>> great looking tower site doc with drawings and the whole 9 yards.  Then I
>> don't need to look at it again until 2025.  Is it gonna be all screwed up
>> now in the 2025 revision of OneNote?
>>
>> Convince me it's all gonna be ok and MSFT won't screw me up.
>>
>>
>> On 10/8/2020 10:17 AM, Steven Kenney wrote:
>>
>> Microsoft is a actually a 4 letter word.  Did you know that?
>>
>> [image: logo] <https://www.wavedirect.net/>
>> <https://www.facebook.com/ruralhighspeed>
>> <https://www.instagram.com/wave.direct/>
>> <https://www.linkedin.com/company/wavedirect-telecommunication/>
>> <https://twitter.com/wavedirect1>
>> <https://www.youtube.com/user/WaveDirect>
>> * STEVEN KENNEY *
>> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
>> Leamington ON
>> E: st...@wavedirect.org | P: 519-737-9283
>> W: www.wavedirect.net
>>
>> --
>> *From: *"Steve Jones" 
>> 
>> *To: *"af"  
>> *Sent: *Thursday, October 8, 2020 9:51:4

Re: [AFMUG] Documentation / KB Software

[Steve Jones]

I actually had to seek out a copy of office 2013 and buy it. That's the
best version of onenote and allows local shared files with revision
history. It Mark's who made the changes. If there were offline changes that
arent compatible it creates a duplicate you have to revise, but nothing is
lost.

On Thu, Oct 8, 2020, 10:38 AM Adam Moffett  wrote:

> I messed with OneNote.it actually is extremely awesome.  I made a
> tower info template in 1/2 an hour, I could start slapping in data in a
> consistent format very easily.  Dragging in pictures, text, videos, etc is
> straightforward.
>
> Then I hung up on two thingsOne was where is stuff actually stored.
> It seemed like if I made something, it's stored in my Microsoft cloud
> account, and if another guy made something it's stored in his Microsoft
> cloud account.  If one of us leaves the data needs to be persistent and
> stay with the company somehow.  There's probably a way to handle that, but
> I didn't get as far as figuring that out.
>
> 2nd thing was versions.  I had Office 2016, another guy had a different
> edition.  There were things I made and shared with him that looked all
> wrong or non-existent when he viewed them.   I think you'd have to commit
> to Office365 so everybody would always be on the same rev.  But then I was
> kinda put off that the issue came up at all.  Suppose I put time into a
> great looking tower site doc with drawings and the whole 9 yards.  Then I
> don't need to look at it again until 2025.  Is it gonna be all screwed up
> now in the 2025 revision of OneNote?
>
> Convince me it's all gonna be ok and MSFT won't screw me up.
>
>
> On 10/8/2020 10:17 AM, Steven Kenney wrote:
>
> Microsoft is a actually a 4 letter word.  Did you know that?
>
> [image: logo] <https://www.wavedirect.net/>
> <https://www.facebook.com/ruralhighspeed>
> <https://www.instagram.com/wave.direct/>
> <https://www.linkedin.com/company/wavedirect-telecommunication/>
> <https://twitter.com/wavedirect1>
> <https://www.youtube.com/user/WaveDirect>
> * STEVEN KENNEY *
> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
> Leamington ON
> E: st...@wavedirect.org | P: 519-737-9283
> W: www.wavedirect.net
>
> --
> *From: *"Steve Jones" 
> 
> *To: *"af"  
> *Sent: *Thursday, October 8, 2020 9:51:42 AM
> *Subject: *Re: [AFMUG] Documentation / KB Software
>
> Onenote is what I settled on.
>
> On Thu, Oct 8, 2020, 8:20 AM Steven Kenney  wrote:
>
>> We have a wiki,  however I'm looking to upgrade and provide something a
>> little more user friendly so all the non technical folks can share
>> documentation.  I'm looking on prem open source something that is NOT
>> wordpress based.  I've seen many CMS' out there but none of them have the
>> look and feel that we want.  It must be simple to add content such as
>> howto's, guides, faqs etc.  All the documentation a medium sized company
>> growing quickly into a large company will need.   I guess it would be
>> considered a KMS.   It must have a good API.
>>
>> One system that really piqued my interest is Document360 however it isn't
>> open source, nor on prem and its ungodly expensive.   So if you know
>> something similar please advise.  What do you use?
>>
>> [image: logo] <https://www.wavedirect.net/>
>> <https://www.facebook.com/ruralhighspeed>
>> <https://www.instagram.com/wave.direct/>
>> <https://www.linkedin.com/company/wavedirect-telecommunication/>
>> <https://twitter.com/wavedirect1>
>> <https://www.youtube.com/user/WaveDirect>
>> * STEVEN KENNEY *
>> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
>> Leamington ON
>> E: st...@wavedirect.org | P: 519-737-9283
>> W: www.wavedirect.net
>> --
>> AF mailing list
>> AF@af.afmug.com
>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
-- 
AF mailing list
AF@af.afmug.com
http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Re: [AFMUG] Documentation / KB Software

[Steve Jones]

That's specifically why I use one note

On Thu, Oct 8, 2020, 10:58 AM Steven Kenney  wrote:

> OneNote isn't what I'm looking for.  Think of a repo of documentation,
> howto's faq's articles.  All sorts of content for technical documentation.
> I'm not looking for something that makes and stores forms and files.
> Something that can be indexed and easily searched,  and displayed nicely
> for the average user.  I mean I literally have people complaining to me
> that Trello is too difficult to learn on their own.
>
> [image: logo] <https://www.wavedirect.net/>
> <https://www.facebook.com/ruralhighspeed>
> <https://www.instagram.com/wave.direct/>
> <https://www.linkedin.com/company/wavedirect-telecommunication/>
> <https://twitter.com/wavedirect1>
> <https://www.youtube.com/user/WaveDirect>
> * STEVEN KENNEY *
> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
> Leamington ON
> E: st...@wavedirect.org | P: 519-737-9283
> W: www.wavedirect.net
>
> ----------
> *From: *"Adam Moffett" 
> *To: *"af" 
> *Sent: *Thursday, October 8, 2020 11:37:49 AM
> *Subject: *Re: [AFMUG] Documentation / KB Software
>
> I messed with OneNote.it actually is extremely awesome.  I made a
> tower info template in 1/2 an hour, I could start slapping in data in a
> consistent format very easily.  Dragging in pictures, text, videos, etc is
> straightforward.
>
> Then I hung up on two thingsOne was where is stuff actually stored.
> It seemed like if I made something, it's stored in my Microsoft cloud
> account, and if another guy made something it's stored in his Microsoft
> cloud account.  If one of us leaves the data needs to be persistent and
> stay with the company somehow.  There's probably a way to handle that, but
> I didn't get as far as figuring that out.
>
> 2nd thing was versions.  I had Office 2016, another guy had a different
> edition.  There were things I made and shared with him that looked all
> wrong or non-existent when he viewed them.   I think you'd have to commit
> to Office365 so everybody would always be on the same rev.  But then I was
> kinda put off that the issue came up at all.  Suppose I put time into a
> great looking tower site doc with drawings and the whole 9 yards.  Then I
> don't need to look at it again until 2025.  Is it gonna be all screwed up
> now in the 2025 revision of OneNote?
>
> Convince me it's all gonna be ok and MSFT won't screw me up.
>
>
> On 10/8/2020 10:17 AM, Steven Kenney wrote:
>
> Microsoft is a actually a 4 letter word.  Did you know that?
>
> [image: logo] <https://www.wavedirect.net/>
> <https://www.facebook.com/ruralhighspeed>
> <https://www.instagram.com/wave.direct/>
> <https://www.linkedin.com/company/wavedirect-telecommunication/>
> <https://twitter.com/wavedirect1>
> <https://www.youtube.com/user/WaveDirect>
> * STEVEN KENNEY *
> DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N |
> Leamington ON
> E: st...@wavedirect.org | P: 519-737-9283
> W: www.wavedirect.net
>
> --
> *From: *"Steve Jones" 
> 
> *To: *"af"  
> *Sent: *Thursday, October 8, 2020 9:51:42 AM
> *Subject: *Re: [AFMUG] Documentation / KB Software
>
> Onenote is what I settled on.
>
> On Thu, Oct 8, 2020, 8:20 AM Steven Kenney  wrote:
>
>> We have a wiki,  however I'm looking to upgrade and provide something a
>> little more user friendly so all the non technical folks can share
>> documentation.  I'm looking on prem open source something that is NOT
>> wordpress based.  I've seen many CMS' out there but none of them have the
>> look and feel that we want.  It must be simple to add content such as
>> howto's, guides, faqs etc.  All the documentation a medium sized company
>> growing quickly into a large company will need.   I guess it would be
>> considered a KMS.   It must have a good API.
>>
>> One system that really piqued my interest is Document360 however it isn't
>> open source, nor on prem and its ungodly expensive.   So if you know
>> something similar please advise.  What do you use?
>>
>> [image: logo] <https://www.wavedirect.net/>
>> <https://www.facebook.com/ruralhighspeed>
>> <https://www.instagram.com/wave.direct/>
>> <https://www.linkedin.com/company/wavedirect-telecommunication/>
>> <https://twitter.com/wavedirect1>
>> <https://www.youtube.com/user/WaveDirect>
>> * STEVEN KENNEY *
>> DIRECTOR OF G

Re: [AFMUG] Documentation / KB Software

[SmarterBroadband via AF]

We use BookStack.   May do what you want.   It is easy to use.

 

From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Steven Kenney
Sent: Thursday, October 8, 2020 6:20 AM
To: af 
Subject: [AFMUG] Documentation / KB Software

 

We have a wiki,  however I'm looking to upgrade and provide something a little 
more user friendly so all the non technical folks can share documentation.  I'm 
looking on prem open source something that is NOT wordpress based.  I've seen 
many CMS' out there but none of them have the look and feel that we want.  It 
must be simple to add content such as howto's, guides, faqs etc.  All the 
documentation a medium sized company growing quickly into a large company will 
need.   I guess it would be considered a KMS.   It must have a good API.  

 

One system that really piqued my interest is Document360 however it isn't open 
source, nor on prem and its ungodly expensive.   So if you know something 
similar please advise.  What do you use?

 


 <https://www.wavedirect.net/> 

 <https://www.facebook.com/ruralhighspeed>
<https://www.instagram.com/wave.direct/>
<https://www.linkedin.com/company/wavedirect-telecommunication/>
<https://twitter.com/wavedirect1><https://www.youtube.com/user/WaveDirect>  

STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org <mailto:st...@wavedirect.org>  | P: 519-737-9283
W: www.wavedirect.net <http://www.wavedirect.net> 

 

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Re: [AFMUG] Documentation / KB Software

[Steven Kenney]

This one is pretty cool thanks for showing me. Even has an online demo which is 
an indication of being run by people who "get it". 

[ https://www.wavedirect.net/ |] 
[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 
STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: st...@wavedirect.org | P: 519-737-9283 
W: www.wavedirect.net 


From: "af"  
To: "af"  
Cc: "SmarterBroadband"  
Sent: Thursday, October 8, 2020 6:19:04 PM 
Subject: Re: [AFMUG] Documentation / KB Software 



We use BookStack. May do what you want. It is easy to use. 




From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Steven Kenney 
Sent: Thursday, October 8, 2020 6:20 AM 
To: af  
Subject: [AFMUG] Documentation / KB Software 





We have a wiki, however I'm looking to upgrade and provide something a little 
more user friendly so all the non technical folks can share documentation. I'm 
looking on prem open source something that is NOT wordpress based. I've seen 
many CMS' out there but none of them have the look and feel that we want. It 
must be simple to add content such as howto's, guides, faqs etc. All the 
documentation a medium sized company growing quickly into a large company will 
need. I guess it would be considered a KMS. It must have a good API. 





One system that really piqued my interest is Document360 however it isn't open 
source, nor on prem and its ungodly expensive. So if you know something similar 
please advise. What do you use? 





[ https://www.wavedirect.net/ ] 


[ https://www.facebook.com/ruralhighspeed ] [ 
https://www.instagram.com/wave.direct/ ] [ 
https://www.linkedin.com/company/wavedirect-telecommunication/ ] [ 
https://twitter.com/wavedirect1 ] [ https://www.youtube.com/user/WaveDirect ] 


STEVEN KENNEY 
DIRECTOR OF GLOBAL CONNECTIVITY & CONTINUITY A: 158 Erie St. N | Leamington ON 
E: [ mailto:st...@wavedirect.org | st...@wavedirect.org ] | P: 519-737-9283 
W: [ http://www.wavedirect.net/ | www.wavedirect.net ] 



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