https://www.theguardian.com/education/2017/jul/14/universities-must-listen-needs-deaf-students-disability
What is it like being deaf at university? There’s no universal
experience – but institutions need to do more to accommodate us

The lecture had been going like any other, until I noticed that
suddenly it was silent and everyone was staring at me.

“Why didn’t you answer my question?” asked the lecturer, with a smile
to say he’d caught me out napping. I hadn’t even realised he’d asked a
question. I awkwardly began to explain that I wasn’t being lazy. “I
didn’t hear what you asked me,” I said apologetically. “I’m deaf.”

The professor looked taken aback, then made me move to the front row.
It only made things worse: I felt as if I’d just been “outed” as deaf
to a room full of people

My discomfort was a hangover from school. Being deaf in my
comprehensive meant using a radio aid – a microphone linked to my
hearing aid, which I gave to my teacher. But the receiver was black
and bulky, and you had to wear it on your hip. I hated it. It was a
permanent signal of what made me different to everyone else. But this
was university and there was no radio aid – so why did I still feel
self-conscious?

Walking out of the lecture, a friend told me that my coursemates
hadn’t even realised I was deaf. I can’t blame them or my lecturer for
being surprised – deaf people are relatively rare at university. The
early setbacks don’t help: 59% of deaf children fail to get five good
GCSEs, compared to 36% of their non-deaf counterparts.

I’m often reminded as a deaf student that we live in an audio world,
in which deaf people regularly face social exclusion and loneliness.
It can impact your day-to-day life in subtle ways: being told “it
doesn’t matter” when you try to catch up on the conversation in the
union bar, or finding out that your seminar room doesn’t have a
hearing loop.


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There is no universal deaf experience. But what unites us is that
we’ve all experienced that exclusion to some extent. Zoë McWhinney, a
third-year student at the University of Birmingham, identifies as
being capital-D Deaf, meaning British Sign Language (BSL), not
English, is her first language. “In a tutorial a professor asked me,
through a BSL interpreter, why there were so few Deaf people like
myself in the university,” she says. “I replied: ‘they treat BSL
bilingual education like crap. It’s no wonder a lot of us struggle to
get a place in high-ranking universities’. I remember feeling
fantastic that someone had actually thought to ask that question.”


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Being part of my university’s disabled students’ network has helped
me, as has being friends with people who made me proud of my deaf
identity and encouraged me to find the support I needed. As Max
Barber, a Deaf student at the University of Greenwich, says: “The
reality is that not everyone understands. But it is vital to make sure
you are heard when asking for support – otherwise you miss out on the
valuable education you paid for.”

But it’s not enough for universities to provide support only when
asked. They have to become wholly inclusive places. There are several,
practical ways to achieve this. Staff could be given deaf awareness
training to make their lectures and seminars are accessible to all.
Universities could also offer full BSL courses alongside languages
they already offer, such as French or German.
Disabled students’ allowance cuts mean that non-medical helpers who
many deaf students rely on, such as note-takers, have to be funded by
the universities themselves. Those budgets must be protected so that
no deaf student falls through the cracks.

Deaf students don’t just need to fight to make sure their voices are
heard; universities have to make sure they’re listening. Maybe then
revealing my deafness in a lecture wouldn’t be so embarrassing.

Get the support you need: my advice for deaf students
It does matter


If you miss something in a seminar, ask the person to repeat it. If
they tell you “it doesn’t matter”, stand your ground: it’s up to you
to be the judge of what matters, not them.
Arrive to lectures early


If you rely on lip-reading to help you hear, arrive early enough to
make sure you can sit somewhere with a clear view of the lecturer’s
mouth. If someone is sat in a seat that you need, politely ask if you
could sit there instead. They’ll most likely understand and it means
the lecture won’t be wasted.
Insist on the support you need


When I first arrived at university, I made a list of all of the
lecture theatres that didn’t have working hearing loops and asked for
them to be fixed. Universities have a legal duty to make reasonable
changes on the grounds of accessibility. Don’t feel embarrassed to ask
for the support you need – you’re paying too much in tuition fees for
your lectures and seminars to be inaccessible.
Tell your lecturers if they’re not being deaf aware


If you declare your deafness, your university should let your tutors
and lecturers know and they should take steps to help you. But
sometimes lecturers forget. Tell them in person, either after a
lecture or during their office hours, spelling out exactly what they
need to do. They’re much more likely to remember small but significant
changes – such as not covering their mouth or walking away from the
microphone – once they can put a face to a name.
Find other people like you


It helps to know students who understand how frustrating it can be if
something isn’t accessible. If you’re culturally Deaf, find out
whether your university has a BSL society. If not, the students’ union
could help you set up your own, or another university nearby might
have an active club for you to join.


-- 
Avinash Shahi
Doctoral student at Centre for Law and Governance JNU
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