[framework-issues] [Issue 114963] multiple instances of sof fice.exe

2011-01-11 Thread lewg
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http://www.openoffice.org/issues/show_bug.cgi?id=114963





--- Additional comments from l...@openoffice.org Tue Jan 11 18:54:26 + 
2011 ---
I keep running into this a couple times a week.  Software shouldn't do this.

Today I was in and out of Writer a few times with no apparent problems -- just
look at something, maybe add a few characters to one file, then save (or not)
and exit.  At some point I couldn't get in -- I click on the icon and nothing
happens.  As usual, I looked at Task Manager.  I saw THREE instances EACH of
soffice.bin, soffice.exe, and swriter.exe.  

Today I had to End process tree on each of the soffice.exe entries.  Other
times, doing just one will close all of them.

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[framework-issues] [Issue 114963] multiple instances of sof fice.exe

2010-10-06 Thread lewg
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114963
 Issue #|114963
 Summary|multiple instances of soffice.exe
   Component|framework
 Version|OOo 3.2.1
Platform|Unknown
 URL|
  OS/Version|Windows 7
  Status|UNCONFIRMED
   Status whiteboard|
Keywords|
  Resolution|
  Issue type|DEFECT
Priority|P3
Subcomponent|ui
 Assigned to|tm
 Reported by|lewg





--- Additional comments from l...@openoffice.org Wed Oct  6 15:35:52 + 
2010 ---
This happens regularly.  I'm using version 3.2.1, OOO320m18, build 9502. 
Windows 7 home premium. 

After I've opened a calc and/or writer file from the taskbar icon more than
once, nothing happens when I ask for another one.  I don't know how many times
precede the non-responsive request.  

At that point Task Manager shows multiple instances of soffice.exe, soffice.bin,
and writer and calc.  From Task Manager, if I close soffice.exe with End Process
tree, that closes all preceding instances and opens the file that I want.

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[framework-issues] [Issue 114963] multiple instances of sof fice.exe

2010-10-06 Thread lewg
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114963





--- Additional comments from l...@openoffice.org Wed Oct  6 15:38:15 + 
2010 ---
Created an attachment (id=71979)
multiple instances of oo


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[www-issues] [Issue 114964] very poor bug reporting e xperience

2010-10-06 Thread lewg
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=114964
 Issue #|114964
 Summary|very poor bug reporting experience
   Component|www
 Version|current
Platform|Unknown
 URL|
  OS/Version|Windows 7
  Status|UNCONFIRMED
   Status whiteboard|
Keywords|
  Resolution|
  Issue type|DEFECT
Priority|P3
Subcomponent|openoffice.org IssueTracker
 Assigned to|iss...@www
 Reported by|lewg





--- Additional comments from l...@openoffice.org Wed Oct  6 16:07:24 + 
2010 ---
Correction:  *extremely* poor bug reporting experience 

I've spend over an hour trying to tell you something fairly simple.  All it
should have taken is a couple of sentences and attach a file.  

Instead, I've logged in and registered half a dozen times.  It told me that in
order to report a bug I would have to log in or register.  I logged in with old
information from my notes.  After a couple of pages, it told me that I wasn't
logged in.  At one point it let me register using the same information. At
another point it told me that my user name already existed.  All of a sudden I
was on a page with a very different layout that wanted me to register.  So I did
that again.  

It really seems like the site needs a thorough review.

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