[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 --- Additional comments from f...@openoffice.org Tue Nov 30 16:16:11 + 2010 --- @CD: As discussed today, we should simplify this and make use of the new pane framework instead of fixing the current design. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 User fl changed the following: What|Old value |New value CC|'fl,helgekraak,tm'|'christophnoack,fl,helgekr | |aak,mba,tm' --- Additional comments from f...@openoffice.org Fri Sep 24 09:56:50 + 2010 --- @mairin: Please feel free to change the string to whatever is appropriate for an English native speaker. The original string was just too long, so that the button to cancel would have been more prominent than the one to start recovery. If you see the recovery dialog coming up each time you start office, you are not our target audience :-). Hopefully most users will not see this dialog at all or at least not very often. But if they face it, the current process it too complex and unexpected, because users just want to get back to work. When we started the recovery project (see [1][2]) we had the goal to recover user's work environment and to receive an error report regarding that crash. Competition had different strategies implemented. One just stored documents and showed them in a list after starting the program again. The other did a screenshot from the whole desktop and recovered the office system below the scenes, what took ages before the user was able to continue to work (and happened quite often ;-). We decided to clearly state what happened and ask the user to support OOo by contributing the crash report. Main problem (IMHO) is that the current recovery process is not optimal today. We have seen this in usability tests where users were lost, because they just expected to get their Office back. Instead of Office they get a kind of modal wizard dialog blocking OOo completely. Others did not trust the recovered documents, or just had no documents open worth recovering. Today I would not implement it the same way again. So scratching an itch in current recovery process seems a little bit like lipstick on a pig :-) That's why I listed some open issues of the current process to make others aware of the general problems we have in that area. Main problem seems to me that office does not start when clicking the OOo icon or loading a document. Recovery, in whatever way, should be shown on top of the restarted program. In that context even the 'Cancel' button would be sufficient to get back to OOo. Sending crash reports should be asked once and done automatically, if the user agreed. IMHO recovered documents should just show up in a list, so that the user could pick one, if desired. [1] http://specs.openoffice.org/appwide/errorreporter/error_report_2_0_ui_specification.sxw [2] http://specs.openoffice.org/appwide/recovery/Autorecovery.sxw [3] http://specs.openoffice.org/collaterals/guides/text-style-guide.html - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 --- Additional comments from c...@openoffice.org Thu Sep 23 07:24:46 + 2010 --- cd: I am not a UX expert but a software developer. I want to get feedback from the UX team if this minor patch is an improvement from their point of view. cd-fl: Can you please give us some feedback about this patch? - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 --- Additional comments from f...@openoffice.org Thu Sep 23 07:55:18 + 2010 --- - Proposed text is too long and uses ''. Text proposal: 'Abort Recovery'. Enlarge button to fit text in other languages. But I think we face many more issues here: - Modal 'Document Recovery' dialog blocks office, so user could not work with office after restart if dialog is open. - All documents have to be recovered. (No check boxes in front of documents) - Cancel process shows up a 'Save' dialog in some cases. I know there was a technical explanation for that behavior, but users do not care at that point (see modal dialog) and want get back to work. - Could not send a report, if user does not want to recover. Could we at least kill the 'Save' dialog and introduce the check boxes? - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 User cd changed the following: What|Old value |New value Issue type|PATCH |DEFECT --- Additional comments from c...@openoffice.org Thu Sep 23 09:22:42 + 2010 --- cd-fl: Thanks for the info. I will try to find a volunteer to work on the recovery dialog. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 --- Additional comments from mai...@openoffice.org Thu Sep 23 12:34:29 + 2010 --- I am a UX expert; I'm an interaction designer with Red Hat. I do not think the label Abort Recovery is going to solve the problem. #1, the word Abort in at least the English language is not the best word to use. #2, it doesn't solve the problem I articulated in making it clear which button is the one to press to actually start OO.o. Renaming Cancel Recovery to Abort Recovery does little to address this issue. The reason I added Cancel Recovery Continue to the button text was to make it clear which option would allow the user to ignore the dialog. Maybe a Ignore button would be nice. Does the recovered document go away when you hit the cancel button, or does it keep coming back? It seems to appear every time I use OO.o but I don't know if that is because of my usage or because it retains the canceled document. If it's due to the latter, ignore is more accurate anway. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 User of changed the following: What|Old value |New value CC|'helgekraak' |'fl,helgekraak,tm' Assigned to|tm|cd Target milestone|OOo 3.3 |OOo 3.4 --- Additional comments from o...@openoffice.org Wed Sep 22 14:37:46 + 2010 --- @ cd: Please have a look. This issue has had 3.3 as target but slipped from our attention. Do you think this issue makes sense for OOo 3.4? I think renaming the 'Cancel' button will be a good improvement. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 --- Additional comments from c...@openoffice.org Mon Sep 14 13:13:09 + 2009 --- *** Issue 99799 has been marked as a duplicate of this issue. *** - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 User cmc changed the following: What|Old value |New value OtherIssuesDependingOnTh| |97765 is| | - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 User cmc changed the following: What|Old value |New value Attachment is patch| |Created an attachment (id= | |64754) patch to implement | |this --- Additional comments from c...@openoffice.org Mon Sep 14 13:18:23 + 2009 --- Created an attachment (id=64754) patch to implement this - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 User cmc changed the following: What|Old value |New value Ever confirmed| |1 Status|UNCONFIRMED |NEW Issue type|DEFECT|PATCH Target milestone|--- |OOo 3.3 --- Additional comments from c...@openoffice.org Mon Sep 14 13:19:19 + 2009 --- confirmed as an issue, reported a number of times - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 --- Additional comments from mai...@openoffice.org Mon Aug 24 15:15:03 + 2009 --- Created an attachment (id=64350) Here is how the dialog looks today. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 Issue #|104466 Summary|Recovery dialog is confusing Component|framework Version|OOo 3.1 Platform|Opteron/x86_64 URL| OS/Version|All Status|UNCONFIRMED Status whiteboard| Keywords| Resolution| Issue type|DEFECT Priority|P3 Subcomponent|ui Assigned to|tm Reported by|mairin --- Additional comments from mai...@openoffice.org Mon Aug 24 15:14:18 + 2009 --- The OO.o document recovery dialog is confusing. I just realized after having to put up with it every time I load OO.o for the past year, that I could click cancel and the dialog won come back for the old documents I don't care about that were in it. The problem is the button to kill the dialog is called Cancel, and because the dialog pops up during the initial startup process for OO.o, I always thought that Cancel meant Cancel opening OO.o I think that using clearer language on the button would be better, something like, Cancel Recovery or Cancel Recovery and Continue I've attached a screenshot of how the dialog looks today and how it could look with the different button (I also moved the progress bar to the bottom, it doesn't make sense on the top if you haven't started recovery yet.) - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 --- Additional comments from mai...@openoffice.org Mon Aug 24 15:15:34 + 2009 --- Created an attachment (id=64351) Mockup suggestion for improving recovery dialog. - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
[framework-issues] [Issue 104466] Recovery dialog is confus ing
To comment on the following update, log in, then open the issue: http://www.openoffice.org/issues/show_bug.cgi?id=104466 User helgekraak changed the following: What|Old value |New value CC|''|'helgekraak' - Please do not reply to this automatically generated notification from Issue Tracker. Please log onto the website and enter your comments. http://qa.openoffice.org/issue_handling/project_issues.html#notification - To unsubscribe, e-mail: issues-unsubscr...@framework.openoffice.org For additional commands, e-mail: issues-h...@framework.openoffice.org - To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org For additional commands, e-mail: allbugs-h...@openoffice.org
