[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2011-02-13 Thread of
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http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from o...@openoffice.org Mon Feb 14 06:51:42 + 
2011 ---
*** Issue 116944 has been marked as a duplicate of this issue. ***

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-24 Thread of
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from o...@openoffice.org Wed Nov 24 14:25:42 + 
2010 ---
*** Issue 115767 has been marked as a duplicate of this issue. ***

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-10 Thread of
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User of changed the following:

What|Old value |New value

  Status|RESOLVED  |VERIFIED





--- Additional comments from o...@openoffice.org Wed Nov 10 11:33:27 + 
2010 ---
I've tryed the fixed install files with both registry entries:
- "HKEY_LOCAL_MACHINE\SOFTWARE\OpenOffice.org\Layers_"
- "HKEY_LOCAL_MACHINE\SOFTWARE\OpenOffice.org\Layers"
OOo installs like charm.



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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-10 Thread of
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User of changed the following:

What|Old value |New value

 Assigned to|ul|of





--- Additional comments from o...@openoffice.org Wed Nov 10 10:34:02 + 
2010 ---
reassigned

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-09 Thread is
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User is changed the following:

What|Old value |New value

 Assigned to|is|ul





--- Additional comments from i...@openoffice.org Tue Nov  9 14:56:06 + 
2010 ---
is -> ul: please reassign or verify in cws native346. 

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-09 Thread is
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User is changed the following:

What|Old value |New value

  Status|STARTED   |RESOLVED

  Resolution|  |FIXED





--- Additional comments from i...@openoffice.org Tue Nov  9 13:44:58 + 
2010 ---
Fixed in cws native346.

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-09 Thread is
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User is changed the following:

What|Old value |New value

Target milestone|---   |OOo 3.3





--- Additional comments from i...@openoffice.org Tue Nov  9 09:35:20 + 
2010 ---
This is not a problem of bluepoint corp. It is absolutely okay, that they have
"Layers_" in the Windows Registry. I will have to make the update process more
flexible.


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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-09 Thread vitriol
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User vitriol changed the following:

What|Old value |New value

  CC|'md,thorstenziehm,tz' |'md,thorstenziehm,tz,vitri
|  |ol'





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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-08 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from ondr...@openoffice.org Mon Nov  8 21:02:15 
+ 2010 ---
Hi!
If i rename key "HKEY_LOCAL_MACHINE\SOFTWARE\OpenOffice.org\Layers_" to
"HKEY_LOCAL_MACHINE\SOFTWARE\OpenOffice.org\Layers" then problem is solved.

I tested 3.1.1, 3.2.0 and 3.2.1 czech versions and these versions create key
"Layers_". Version 3.2.1 en-US create key "Layers".

I think problem is in czech versions from 3.x to 3.2.1 because it was not
compile by offical system, but in bluepoint corp.
OOo 3.3 cs are first version compiled in official system for 2 years.

I send this information to czech developer team, bluepoint corp. and main czech
website of OOo

It will be grat, if OOo3.3 solve this problem in standart instalation. Thx.


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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-08 Thread is
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from i...@openoffice.org Mon Nov  8 16:13:01 + 
2010 ---
Good to hear that. So we will prepare a fix for OOo 3.3.

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-08 Thread raal
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http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from r...@openoffice.org Mon Nov  8 14:44:26 + 
2010 ---
After rename key 
"HKEY_LOCAL_MACHINE\SOFTWARE\OpenOffice.org\Layers_"
to 
"HKEY_LOCAL_MACHINE\SOFTWARE\OpenOffice.org\Layers"

is instalation of 3.3RC3 succesfull.

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-08 Thread is
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from i...@openoffice.org Mon Nov  8 14:09:24 + 
2010 ---
Your English is absolutely okay, at least I understand you very good. And due to
your files I also found the problem. Please rename your key

"HKEY_LOCAL_MACHINE\SOFTWARE\OpenOffice.org\Layers_"

temporarily to 

"HKEY_LOCAL_MACHINE\SOFTWARE\OpenOffice.org\Layers"

and tell me, if this solved your problem.


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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-08 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from ondr...@openoffice.org Mon Nov  8 13:51:56 
+ 2010 ---
I am not good in english, so for sure i send complete export of registry braches
HKEY_LOCAL_MACHINE\SOFTWARE\OpenOffice.org and
HKEY_CURRENT_USER\Software\OpenOffice.org

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-08 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from ondr...@openoffice.org Mon Nov  8 13:47:59 
+ 2010 ---
Created an attachment (id=72899)
OOo 3.2.1 cz registry keys


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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-08 Thread is
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from i...@openoffice.org Mon Nov  8 11:54:01 + 
2010 ---
is -> ondrakl: Okay, I see the problem and I can reproduce it, if I delete one
key in my Windows registry. The problem is indeed, that in the update
installation the property INSTALLLOCATION is "OpenOffice.org 3" instead of
"c:\program files\OpenOffice.org 3" (or any other directory, in which the OOo
3.2.1 is installed). This broken path leads to error 1606.
But how can this happen? For this I need some information about your system,
after the OOo 3.2.1 is installed. 
In all your log files I can see, that the Windows Installer Action "AppSearch"
does not set INSTALLLOCATION to a correct value. In your file log33rc1eUS.txt
you can see this action starting in line 107. The Windows registry is searched
for a key

HKEY_CURRENT_USER\Software\OpenOffice.org\Layers\OpenOffice.org\3
or
HKEY_LOCAL_MACHINE\Software\OpenOffice.org\Layers\OpenOffice.org\3

Below this key you find some paths, especially INSTALLLOCATION. In all my
installations after this AppSearch INSTALLLOCATION is set to something like
"c:\program files\". But in your case it is empty. But after the installation of
OOo 3.2.1 one of this two keys has to exist. If I remove it manually, I also get
error 1606. 
Later in the log file (line 161) you can see the CustomAction
"CompleteInstallPath" that in the case of an update installation adds the
ProductName to the path. So the string "OpenOffice.org 3" is added to the path.
In your case to an empty path. But this happens only, if an older version was
found in the Windows Registry:

HKLM(or
HKCU)/Software/OpenOffice.org/OpenOffice.org/3.2/{7C35B9AB-2CE3-4C18-BE7C-5B97EA089EB3}

(The unique ID is the UpgradeCode of OpenOffice.org).

So this second key was found, but the first key was not found. This is
inconsistent and leads to error 1606. Can you please tell me, if this keys exist
after installation of OOo 3.2.1 and which value the first key has?



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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-08 Thread is
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from i...@openoffice.org Mon Nov  8 09:31:54 + 
2010 ---
is -> ondrakl: Great job, thank you for your help. We will take a deep look into
the log files.

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-06 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from ondr...@openoffice.org Sat Nov  6 23:50:44 
+ 2010 ---
I sucesfully installed OpenOffice_org_3_3_0_Beta_1.exe (en) without error. Have
someone download link to all OOo 3.3 betas?

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-06 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from ondr...@openoffice.org Sat Nov  6 12:28:56 
+ 2010 ---
Hi, i uninstall 3.3 RC3, install 3.2.1 cs and then try install:
- OOo_3.3.0rc1_20101015_Win_x86_install_en-US.exe
- OOo_3.3.0rc2_20101021_Win_x86_install-cs.exe
- OOo_3.3.0rc3_20101029_Win_x86_install_en-US.exe
- OOo_3.3.0rc3_20101029_Win_x86_install_cs.exe

Result in all cases: eror 1606. Logs is uploaded.

May be some wrong with czech version of WIN XP? And what about bad
INSTALLLOCATION property in post from xlastovi ?

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-06 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from ondr...@openoffice.org Sat Nov  6 12:26:03 
+ 2010 ---
Created an attachment (id=72874)
install logs for RC 1-3 / cs + en


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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-05 Thread is
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User is changed the following:

What|Old value |New value

  Status|NEW   |STARTED





--- Additional comments from i...@openoffice.org Fri Nov  5 20:26:49 + 
2010 ---
=> TZ: There is absolutely nothing special for the Czech language in our
installation sets. There is nothing special for any language.

=> ondrakl: There are several questions I have:
1 .To really exclude the chance of a Czech problem, it would be good, if you
could make your tests with an English OOo, too.
2. If you make the installations, please create an installation log file. So if
you start the update installation (the installation of the OOo 3.2.1 is not
important) please make it from a command line using:

msiexec.exe /i  /l*v 

Unfortunately these update problems are very time consuming, because you always
have to set your system in the original state again.  I remember that we had
update problems, when Windows Vista was new. Therefore I would expect such
problems on Windows 7. But that you have problems on Windows XP is really
surprising. 
Thank you for your help. I am interested in reading the log file.




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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-05 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from ondr...@openoffice.org Fri Nov  5 18:28:51 
+ 2010 ---
ok, i dont have it, but now i download RC2 czech, and RC1 + RC2 en-US ... 
tomorrow

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-05 Thread thorstenziehm
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User thorstenziehm changed the following:

What|Old value |New value

 Assigned to|of|is

  Status|REOPENED  |NEW





--- Additional comments from thorstenzi...@openoffice.org Fri Nov  5 
17:12:08 + 2010 ---
Thanks ondrakl for your test. The problem is, that the developer has to
reproduce the issue to get it fixed. And currently we cannot reproduce the
problem here. Perhaps it is special for Czech Windows only. And we do not have
such system here. I send this issue to the developer, but I do not think, that
we will find a solution quickly.

=> Ingo : Could you check, if something is different in Czech version of OOo
against other languages install sets?

=> ondrakl : Could you check if RC1 or RC2 has the same problem. Perhaps it is
build issues for the RC3 only.

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-05 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from ondr...@openoffice.org Fri Nov  5 17:01:08 
+ 2010 ---
So boys, i do:

1. unistall OOo 3.2.1 - ok
2. install OOo 3.3 RC3 - ok
3. unistall OOo 3.3 RC3 - ok
4. install OOo 3.2.1 - ok
5. install OOo 3.3 RC3 - fail with error 1606

... on 2 different PC with WIN XP CZ SP3

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-05 Thread thorstenziehm
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User thorstenziehm changed the following:

What|Old value |New value

  CC|'md,tz'   |'md,thorstenziehm,tz'





--- Additional comments from thorstenzi...@openoffice.org Fri Nov  5 
11:58:48 + 2010 ---
Hi ondrakl,

could you reproduce your problem on your system, when you install OOo 3.2.1
again and update it with the RC3 of OOo 3.3?


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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-05 Thread md
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User md changed the following:

What|Old value |New value

  CC|'md'  |'md,tz'

Priority|P1|P2

Target milestone|OOo 3.3   |---





--- Additional comments from m...@openoffice.org Fri Nov  5 11:47:58 + 
2010 ---
md: I tried to reproduce this on an Win XP by using the same installation sets
as user ondrakl. There was an old OOo 3.2.1 installed and I installed the new
3.3rc. I was not able to reproduce the described issue on my system. Looks like
the issue can only be reproduced on a specific (probably broken / miss
configured) system.

For now I don't see this as a valid 3.3 release stopper. So I'm adjusting the
target and prio of this issue.

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-05 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User ondrakl changed the following:

What|Old value |New value

  Status|CLOSED|REOPENED

  Resolution|DUPLICATE |





--- Additional comments from ondr...@openoffice.org Fri Nov  5 11:34:44 
+ 2010 ---
sorry, but http://www.openoffice.org/issues/show_bug.cgi?id=115110 say use
http://support.microsoft.com/kb/886549 ... but i say 2x that this DO NOT solve
my problem.

It is needent manually uninstal previos version of OOo and then you can install
OOo3 RC3 without error. Previous verion OOo do this automaticaly, so i think
that bug is still here.



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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-05 Thread thorstenziehm
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User thorstenziehm changed the following:

What|Old value |New value

  Status|RESOLVED  |CLOSED





--- Additional comments from thorstenzi...@openoffice.org Fri Nov  5 
09:15:16 + 2010 ---
closed

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-05 Thread thorstenziehm
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User thorstenziehm changed the following:

What|Old value |New value

  Status|NEW   |RESOLVED

  Resolution|  |DUPLICATE





--- Additional comments from thorstenzi...@openoffice.org Fri Nov  5 
09:14:55 + 2010 ---
This problem can be solved by yourself. Please see comments in Issue 115110.

*** This issue has been marked as a duplicate of 115110 ***

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-04 Thread md
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User md changed the following:

What|Old value |New value

  CC|''|'md'





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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-04 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from ondr...@openoffice.org Thu Nov  4 20:04:26 
+ 2010 ---
Hi, someone on czech forum say, that instalation of this pack on NEW system is
OK. So i try uninstall OOo 3.2.1 and then install
OOo_3.3.0rc3_20101029_Win_x86_install_cs.exe ... and it is OK!

So this version is not able to uninstall previous version - it must be doing
manually.



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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-04 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from ondr...@openoffice.org Thu Nov  4 18:07:13 
+ 2010 ---
sorry, IS, but i notice in first post in first comments, that i try use this KB,
but it is not necesary - paths, taht this KB repair is OK. So this KB do not
solve this problem !

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-04 Thread is
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376





--- Additional comments from i...@openoffice.org Thu Nov  4 17:07:06 + 
2010 ---
IS: This problem is sometimes caused by a not correctly uninstalled product.
Some information from Microsoft is available here:

http://support.microsoft.com/kb/886549


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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-04 Thread ondrakl
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User ondrakl changed the following:

What|Old value |New value

Target milestone|---   |OOo 3.3





--- Additional comments from ondr...@openoffice.org Thu Nov  4 11:22:19 
+ 2010 ---
Yes, OOo_3.3.0rc3_20101029_Win_x86_install-wJRE_cs.exe has the same problem.

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[installation-issues] [Issue 115376] MSI installer fails with error code 1606

2010-11-04 Thread xlastovi
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=115376


User xlastovi changed the following:

What|Old value |New value

  Ever confirmed|  |1

  Status|UNCONFIRMED   |NEW

Priority|P3|P1

 Summary|Bug in instalation with VC|MSI installer fails with e
|++ 2008 resdit.   |rror code 1606





--- Additional comments from xlast...@openoffice.org Thu Nov  4 10:20:59 
+ 2010 ---
It has nothing to do with Visual C++ redistributable.
The cause of the problem is bad INSTALLLOCATION property, see below.

Property(C): INSTALLLOCATION = OpenOffice.org 3

If specifying the property (install location) manually or when doing a network
install installer succeeds. 


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