[sw-issues] [Issue 111588] Duplex print problem

2010-08-19 Thread kendy
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http://www.openoffice.org/issues/show_bug.cgi?id=111588


User kendy changed the following:

What|Old value |New value

  CC|'cornouws,iss...@sw'  |'cornouws,hi,iss...@sw'





--- Additional comments from ke...@openoffice.org Thu Aug 19 15:03:41 + 
2010 ---
I wonder if this is not a regression caused by issue 65491.

hi: Can you please test with the most recent development build, please?

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[sw-issues] [Issue 111588] Duplex print problem

2010-07-31 Thread cornouws
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=111588


User cornouws changed the following:

What|Old value |New value

  CC|'iss...@sw'   |'cornouws,iss...@sw'

 Assigned to|writerneedsconfirm|go_oo_bugs





--- Additional comments from corno...@openoffice.org Sat Jul 31 17:46:29 
+ 2010 ---
hi,
Since this cannot be reproduced with the vanilla OOo, I resign to
go_oo_b...@openoffice.org

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[sw-issues] [Issue 111588] Duplex print problem

2010-05-26 Thread hsmoore
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=111588


User hsmoore changed the following:

What|Old value |New value

  CC|''|'iss...@sw'





--- Additional comments from hsmo...@openoffice.org Wed May 26 21:57:39 
+ 2010 ---
Is anyone still working this issue? I would still like to know the working
versions of the software mentioned in the earlier note. As I stated I'm not
reporting a defect with those specific versions and knowing the actual working
versions may help me track this down myself. The versions I reported do not send
the correct duplex parameters, as mentioned in the original report. I'm
approaching a time when I will have to wade through source code to figure this
out and I'd really like to avoid  or narrow the search to at least maybe a
single file.

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[sw-issues] [Issue 111588] Duplex print problem

2010-05-14 Thread hsmoore
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=111588


User hsmoore changed the following:

What|Old value |New value

  Status|RESOLVED  |UNCONFIRMED

  Resolution|WORKSFORME|





--- Additional comments from hsmo...@openoffice.org Fri May 14 17:15:44 
+ 2010 ---
I see that you verified that this is not a problem with software I'm not using.
If I could upgrade that might be a possible solution. Unfortunately that's not
an option. 

In the note I didn't see anything about the version of Cups. Any chance I could
know which version? That might be some help, as it appears I'm going to have to
run this to ground myself. Right now openOffice is the only app with duplex
printing problems and the issue is clearly with the parameters sent from oo.
Knowing the versions of a working but hopefully similar system could help
finding where the parameter chain breaks. Along that vein it would also help to
know the version of hplip.

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[sw-issues] [Issue 111588] Duplex print problem

2010-05-14 Thread hsmoore
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=111588





--- Additional comments from hsmo...@openoffice.org Fri May 14 17:00:35 
+ 2010 ---
Created an attachment (id=69461)
original odt


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[sw-issues] [Issue 111588] Duplex print problem

2010-05-14 Thread hi
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=111588


User hi changed the following:

What|Old value |New value

  Status|UNCONFIRMED   |RESOLVED

  Resolution|  |WORKSFORME





--- Additional comments from h...@openoffice.org Fri May 14 08:57:12 + 
2010 ---
Cannot confirm.
Verified with opensuse 11.2 & OOO320m12 
Please provide also the odt file, just to be sure.

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[sw-issues] [Issue 111588] Duplex print problem

2010-05-13 Thread hsmoore
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http://www.openoffice.org/issues/show_bug.cgi?id=111588





--- Additional comments from hsmo...@openoffice.org Thu May 13 22:42:43 
+ 2010 ---
Created an attachment (id=69451)
example ps file


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[sw-issues] [Issue 111588] Duplex print problem

2010-05-13 Thread hsmoore
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=111588





--- Additional comments from hsmo...@openoffice.org Thu May 13 22:45:21 
+ 2010 ---
Created an attachment (id=69452)
cups error_log


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[sw-issues] [Issue 111588] Duplex print problem

2010-05-13 Thread hsmoore
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=111588
 Issue #|111588
 Summary|Duplex print problem
   Component|Word processor
 Version|OOO320m7
Platform|Other
 URL|
  OS/Version|Linux
  Status|UNCONFIRMED
   Status whiteboard|
Keywords|
  Resolution|
  Issue type|DEFECT
Priority|P3
Subcomponent|printing
 Assigned to|writerneedsconfirm
 Reported by|hsmoore





--- Additional comments from hsmo...@openoffice.org Thu May 13 22:40:47 
+ 2010 ---
I cannot print duplex using the following: 

hplip-3.9.12
cups 1.3.7
openOffice 3.2.0.7 (Suse)
Suse 11.0
HP 7410 over wireless network

On the print dialog I can select properties where I choose:
Letter AutoDuplex 8.5x11.0in
Portrait
LOng Edge (Standard)
Paper Tray Auto-Select
and hit Ok. These are the settings that work from all other apps just fine.

I get a mostly correct printout, the only issue is one sided versus two sided.

I stopped the printer and captured the ps document sent to cups and the document
is fine; it looks good in other apps and prints fine both single sided and
duplex. The cups error log contains these lines:

D [13/May/2010:17:38:54 -0400] [Job 333] argv[1]="333"
D [13/May/2010:17:38:54 -0400] [Job 333] argv[2]="smoore"
D [13/May/2010:17:38:54 -0400] [Job 333] argv[3]="replacement-schemes"
D [13/May/2010:17:38:54 -0400] [Job 333] argv[4]="1"
D [13/May/2010:17:38:54 -0400] [Job 333] argv[5]="Duplex=None InputSlot=Auto
PageSize=Letter job-uuid=urn:uuid:078fa2e0-70bf-3fbe-7a14-ddb511ac35ca"
D [13/May/2010:17:38:54 -0400] [Job 333] argv[6]="/var/spool/cups/d00333-001"

It appears that the duplex settings are not being sent to cups from openOffice.
I haven't tried from other oo apps but I would be surprised if they don't have
the same issue; since I did not confirm I'm only reporting this issue for
writer.. I don't see how to attach anything from this screen but I have the
document in question in the original odt and the ps sent to cups as well as the
relevant portion of the cups error_log.

Hope springs eternal :)

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