[www-issues] [Issue 24325] help the moderated mails t o get answered properly

2009-01-28 Thread ramya
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=24325


User ramya changed the following:

What|Old value |New value

  Status|REOPENED  |RESOLVED

  Resolution|  |FIXED

Target milestone|CEE Consid-future |CEE Rubicon





--- Additional comments from ra...@openoffice.org Wed Jan 28 11:12:27 + 
2009 ---
A structure that would give a more satisfactory user experience would be to
include the moderated-in sender as a list member *solely* *for* *this* *thread*.
 But that would be very hard to implement: in addition to requiring the obvious
extra tracking.

In the DS it is possible today for a moderator to add an acceptance comment 
that is pre-pended to the message body, but currently only via the email 
moderation interface. It would be simple to always pre-pend some moderation 
indication to the body if there is no comment. It is not possible to add a
somebody as a subscriber of a particular thread.

In DS,view and post permissions are independently granted, it is possible 
to configure discussions so that more people can view (and subscribe) than can 
post, but every user needs post permission to post. We do not, for example, 
support the use case where a user without post permission may post with 
moderation to some discussions. 

The workaround is that the moderator should be able to approve a message and
then force all replies to be sent out to the original sender by way of the CC
field. 

Since it can be accomplished through workaround, marking it as fixed.


-
Please do not reply to this automatically generated notification from
Issue Tracker. Please log onto the website and enter your comments.
http://qa.openoffice.org/issue_handling/project_issues.html#notification

-
To unsubscribe, e-mail: issues-unsubscr...@openoffice.org
For additional commands, e-mail: issues-h...@openoffice.org


-
To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org
For additional commands, e-mail: allbugs-h...@openoffice.org



[www-issues] [Issue 24325] help the moderated mails t o get answered properly

2009-01-22 Thread ramya
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=24325


User ramya changed the following:

What|Old value |New value

  Status|RESOLVED  |REOPENED

  Resolution|LATER |

Target milestone|CEE Rubicon   |CEE Consid-future





--- Additional comments from ra...@openoffice.org Fri Jan 23 06:57:43 + 
2009 ---
I am re-opening the case for Support to validate this request

-
Please do not reply to this automatically generated notification from
Issue Tracker. Please log onto the website and enter your comments.
http://qa.openoffice.org/issue_handling/project_issues.html#notification

-
To unsubscribe, e-mail: issues-unsubscr...@openoffice.org
For additional commands, e-mail: issues-h...@openoffice.org


-
To unsubscribe, e-mail: allbugs-unsubscr...@openoffice.org
For additional commands, e-mail: allbugs-h...@openoffice.org



[www-issues] [Issue 24325] help the moderated mails t o get answered properly

2007-09-19 Thread jobin
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=24325


User jobin changed the following:

What|Old value |New value

Target milestone|CEE Consid-Rubicon|CEE Rubicon





--- Additional comments from [EMAIL PROTECTED] Wed Sep 19 09:33:50 + 
2007 ---
Changing to the correct milestone

-
Please do not reply to this automatically generated notification from
Issue Tracker. Please log onto the website and enter your comments.
http://qa.openoffice.org/issue_handling/project_issues.html#notification

-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]


-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]



[www-issues] [Issue 24325] help the moderated mails t o get answered properly

2007-09-19 Thread jobin
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=24325


User jobin changed the following:

What|Old value |New value

Target milestone|CEE Consid-future |CEE Consid-Rubicon





--- Additional comments from [EMAIL PROTECTED] Wed Sep 19 09:27:38 + 
2007 ---
Updating the issue with the appropriate milestone .

-
Please do not reply to this automatically generated notification from
Issue Tracker. Please log onto the website and enter your comments.
http://qa.openoffice.org/issue_handling/project_issues.html#notification

-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]


-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]



[www-issues] [Issue 24325] help the moderated mails t o get answered properly

2007-02-14 Thread jobin
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=24325


User jobin changed the following:

What|Old value |New value

  Status|STARTED   |RESOLVED

  Resolution|  |LATER

Target milestone|---   |CEE Consid-future





--- Additional comments from [EMAIL PROTECTED] Wed Feb 14 09:35:25 + 
2007 ---
Moving this issue to the resolved later queue based on my earlier comments . We
would review this issue once again when Openoffice would be upgraded to a
release containing the new Mailing List solution from Collabnet called
Discussion Service.

-
Please do not reply to this automatically generated notification from
Issue Tracker. Please log onto the website and enter your comments.
http://qa.openoffice.org/issue_handling/project_issues.html#notification

-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]


-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]



[www-issues] [Issue 24325] help the moderated mails t o get answered properly

2007-01-05 Thread jobin
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=24325





--- Additional comments from [EMAIL PROTECTED] Fri Jan  5 01:35:36 -0800 
2007 ---
We perfectly understand your concerns and your frustrations however we are
concentrating and placing all our focus , energy and our resources in bringing
to you our customer an tool which would be better , faster in both User
Experience and Functionality thus avoiding the kind of situation that you are
currently experiencing in the present mailing list .

FYI: desc18 is the hylerlink to my previous comments in this issue.

-
Please do not reply to this automatically generated notification from
Issue Tracker. Please log onto the website and enter your comments.
http://qa.openoffice.org/issue_handling/project_issues.html#notification

-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]


-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]



[www-issues] [Issue 24325] help the moderated mails t o get answered properly

2006-12-05 Thread cphennessy
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=24325





--- Additional comments from [EMAIL PROTECTED] Tue Dec  5 04:03:18 -0800 
2006 ---
Where can I find document "desc18" ?

I cannot find any documentation on the moderation options you are talking 
about. 

Please also answer the questions asked :
> Please explain how this can be done today (i.e. with the infrastructure 
> available to OpenOffice.org) ?
> Is there any documentation available about this ?

This issue has been open for 3 years(or a few weeks short of it) !!!
3 years to get some reasonable changes to a heavy weight system which (if we 
could get any real access to it) should be really easy to fix.

Please re-read the description originally added for this issue. 

It's a real shame that a company based on open source tools and supposedly 
supporting many open source projects fails in such a basic way.

-
Please do not reply to this automatically generated notification from
Issue Tracker. Please log onto the website and enter your comments.
http://qa.openoffice.org/issue_handling/project_issues.html#notification

-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]


-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]



[www-issues] [Issue 24325] help the moderated mails t o get answered properly

2006-12-05 Thread jobin
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=24325





--- Additional comments from [EMAIL PROTECTED] Tue Dec  5 03:35:23 -0800 
2006 ---
Please read the fourth paragraph in desc18 since i think the stand taken by
Product Management has already been stated.

-
Please do not reply to this automatically generated notification from
Issue Tracker. Please log onto the website and enter your comments.
http://qa.openoffice.org/issue_handling/project_issues.html#notification

-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]


-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]



[www-issues] [Issue 24325] help the moderated mails t o get answered properly

2006-12-02 Thread cphennessy
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=24325





--- Additional comments from [EMAIL PROTECTED] Sat Dec  2 11:32:25 -0800 
2006 ---
> In the new Discussion Service it is possible today for a moderator to add an
> acceptance comment that is pre-pended to the message body, but currently  
only
> via the email  moderation interface. It would be simple to always pre-pend 
some
> moderation indication to the body if there is no comment.

Please explain how this can be done today (i.e. with the infrastructure 
available to OpenOffice.org) ?
Is there any documentation available about this ?

Please remember that the use case of interest to Openoffice.org is for people 
who have no idea what mailing lists are or how to use them correctly. We hope 
that those answering the email will be informed that it is a moderated user ( 
so that they can make a choice whether to CC: the original poster). 

Additionally it would be VERY useful if when an email is accepted for 
moderation the original emailer would receive a reply giving some information 
about the mailing list ( e.g. FAQs, getting replies, giving sufficient 
information, other sources of help, etc).

These 2 features would greatly enhance the usefulness of the moderation 
feature.

-
Please do not reply to this automatically generated notification from
Issue Tracker. Please log onto the website and enter your comments.
http://qa.openoffice.org/issue_handling/project_issues.html#notification

-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]


-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]



[www-issues] [Issue 24325] help the moderated mails t o get answered properly

2006-12-01 Thread jobin
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=24325


User jobin changed the following:

What|Old value |New value

  Status|NEW   |STARTED





--- Additional comments from [EMAIL PROTECTED] Fri Dec  1 04:44:09 -0800 
2006 ---
This request seems useful in the context of our current lists, since a
non-member posting to a list would not see any of the replies to his posting. I
think it applies mostly to the behavior of 'discuss' lists whereby
non-list-subscribers may post but with moderation. This is similar to the new
'trusted' discussion capability, except being trusted or not is independent of
subscription.

In the new Discussion Service it is possible today for a moderator to add an
acceptance comment that is pre-pended to the message body, but currently only
via the email  moderation interface. It would be simple to always pre-pend some
moderation indication to the body if there is no comment.

Also in the Discussion Service which would be replacing the existing mailing
list in the future there would be more of an permission-based . As view and post
permissions are independently granted, it is possible to configure discussions
so that more people can view (and subscribe) than can post, but every user needs
post permission to post. We do not, for example, support the use case where a
user without post permission may post with moderation to some discussions.

Our engineers have stated that we would not like to take the path of both
summary prefixes and reply-to manipulations as they are fraught with perils and
 confusion, not to mention long amount of time spent on reaching an amicable
solution. Since we have found from the past that Solutions even to simple ideas
that involve these tools are very hard, and very controversial, and in the end
inescapably unsatisfactory to some portion of our customers.

An suggestion of might be making use of moderated-in-sender as a list member
*solely* *for* *this* *thread* was discussed . But that would be very hard to
implement: in addition to requiring the obvious extra tracking, there's the
problem that the fundamental definition of "this thread" is just exactly what we
would like stay away from in the first place .

-
Please do not reply to this automatically generated notification from
Issue Tracker. Please log onto the website and enter your comments.
http://qa.openoffice.org/issue_handling/project_issues.html#notification

-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]


-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]