[www-issues] [Issue 65006] The issue management for v otes is faulty

2008-06-14 Thread raindrops
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=65006





--- Additional comments from [EMAIL PROTECTED] Sat Jun 14 06:16:05 + 
2008 ---
Well, let us assume a scenario:

Someone stops me at office and tells me, Your tie is askew and your fly is 
open.

Is it logical for me to say-

Unfortunately you clubbed two unrelated issues!! The only way I will close my
fly is you will have to tell me again. I know what's wrong, but policy is 
policy!

You see, there is a risk that the guy will not bother again.
He would not be so passionate and caring about my closing the fly.

Worse, he will simply go around and tell others what a lout I am.

So a policy-maker in OOo community has to wake up to this problem and explain to
the front-ending QA guys NOT to bounce valid inputs in the name of policy.
Just thank the public for bothering at all, and take care of the ISSUE at hand!

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[www-issues] [Issue 65006] The issue management vor v otes is faulty

2008-05-18 Thread raindrops
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=65006


User raindrops changed the following:

What|Old value |New value

  Status|RESOLVED  |VERIFIED

  Status|VERIFIED  |CLOSED

  Status|CLOSED|UNCONFIRMED

  Resolution|DUPLICATE |





--- Additional comments from [EMAIL PROTECTED] Sat May 17 20:15:30 + 
2008 ---
The Issue you raised has been marked as 'Resolved' and not updated within the
last 1 year+. I am therefore setting this issue to 'Verified' as the first step
towards Closing it. If you feel this is incorrect, please re-open the issue and
add any comments.

Many thanks,
Andrew
 
Cleaning-up and Closing old Issues
~ The Grand Bug Squash, pre v3 ~
http://marketing.openoffice.org/3.0/announcementbeta.html


--- Additional comments from [EMAIL PROTECTED] Sat May 17 22:18:17 + 
2008 ---
As per previous posting: Verified - Closed.
A Closed Issue is a Happy Issue (TM).

Regards,
Andrew

--- Additional comments from [EMAIL PROTECTED] Sun May 18 07:43:51 + 
2008 ---
Andrew, I doubt whether you ever read through this issue. Probably this is a
software-generated post attached to ALL old issues.

The sweeping-under-carpet has reached a new low.

I am absolutely disgusted with how Bugzilla is misused in dealing with the
problems. It has sunk so low that now it is nothing more than forum posting.

The issuezilla is meant to detect problems and track them to closure. 

While the users do the first part, the Sun/OOo staff should do the rest.
So why ask the originator to raise another issue? Just clone the topic into a
new issue and start off discussion on it!

The Issuezilla management policy (DOES IT EXIST??) needs to be changed.

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[www-issues] [Issue 65006] The issue management for v otes is faulty

2008-05-18 Thread ace_dent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=65006


User ace_dent changed the following:

What|Old value |New value

  CC|'rainerbielefeld' |'ace_dent,rainerbielefeld'

  Status|UNCONFIRMED   |RESOLVED

  Resolution|  |DUPLICATE

 Summary|The issue management vor v|The issue management for v
|otes is faulty|otes is faulty





--- Additional comments from [EMAIL PROTECTED] Sun May 18 21:16:34 + 
2008 ---
Dear 'raindrops',

Thank you for taking the time to reply. I will try to answer some of your
important concerns as briefly as possible. I also want to assure you that it was
not my intention to cause you any distress!

(1) Andrew, I doubt whether you ever read through this issue. Probably this is a
software-generated post attached to ALL old issues.

- Correct (partly). The first stage - stirring up User feedback- was automated
based on reasonable criteria. In this case, you had over 1 year to argue against
the 'resolved' status and change it to 're-opened'. The second stage (as you can
see) will require QA time to go through every response and individual issue. The
reason step 1 was automated, is that there are thousands (~5k issues) which are
old and gathering dust. It is much more efficient if the original reporter takes
responsibility for their Issue and closes it if possible, to minimize this
effort. It is about distributing rather than centralizing the task load.

(2) The sweeping-under-carpet has reached a new low.

- This is the exact opposite. The point of my actions is to bin old and
irrevelant Issues and highlight long outstanding ones. Remember, even when an
Issue has been closed it will always be available, so your comment just doesn't
stand.

(3) While the users do the first part, the Sun/OOo staff should do the rest.
So why ask the originator to raise another issue? Just clone the topic into a
new issue and start off discussion on it!

- And here is the key point(s)... Sun (company) does not equate to OOo
(community). OOo doesn't have staff (as such), just keen volunteers such as
myself - and yourself! You have just as much responsibility as a custodian for
the bug report you raised, as any other member of the OOo community. If you
bothered to raise an Issue, it is reasonable to assume you may be the only
person in the world who cares about it. I also want you to note that I have
acted as an individual, just keen to try and improve the current IssueTracker
situation.

(4) The Issuezilla management policy (DOES IT EXIST??) needs to be changed.

- There are fairly clear guidelines and policies. This brings us back to your
original Issue. Reviewing rainerbielefeld's QA (spot-on as usual), this Issue is
clearly a duplicate and breaks the principle policy of IssueTracker: One Problem
One Issue. This is will be Closed.

Please fell free to email me if you have any further questions, to avoid
treating IssueTracker like a forum...

Regards
Andrew

*** This issue has been marked as a duplicate of 22519 ***

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[www-issues] [Issue 65006] The issue management for v otes is faulty

2008-05-18 Thread ace_dent
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=65006


User ace_dent changed the following:

What|Old value |New value

  Status|RESOLVED  |CLOSED





--- Additional comments from [EMAIL PROTECTED] Sun May 18 21:17:30 + 
2008 ---
Closed.

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[www-issues] [Issue 65006] The issue management vor v otes is faulty

2006-12-20 Thread rainerbielefeld
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=65006


User rainerbielefeld changed the following:

What|Old value |New value

  Status|UNCONFIRMED   |RESOLVED

  Issue type|DEFECT|ENHANCEMENT

  Resolution|  |DUPLICATE

 Summary|The issue management is fa|The issue management vor v
|ulty (votes, disposition, |otes is faulty
|etc)  |





--- Additional comments from [EMAIL PROTECTED] Wed Dec 20 21:56:37 -0800 
2006 ---
We can not handle different problems within one issue. The first enhancement
request is a DUP  of an other issue, so I will close this issue again after I
limited the subject to the votes problem. For the resting listed problems
please see my following comments.

@raindrops 
New issue for every problem! Please divide your requests (as you offered in your
report) into separate issues, so that decisions concerning each of your requests
can be found separately.
 I do not see good prospects that your points 2 and 3 might be considered in
near future.

1. Faulty tallying of votes
---
duplicate of issue 22519.

2. Loss of age-weightage

I don't believe that seniority has much importance for the developers when
they decide what issue should be fixed for next. If you believe that
consideration of this  could improve the bug fixing process, please state that
plausible in a new issue.

3. Enhancement vs defect:
-
I do not see that difference to common use of those terms. If you believe that a
new definition could improve the bug fixing process, please state that plausible
in a new issue.

*** This issue has been marked as a duplicate of 22519 ***

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