[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-10-31 Thread mt
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675


User mt changed the following:

What|Old value |New value

  Status|VERIFIED  |CLOSED





--- Additional comments from [EMAIL PROTECTED] Wed Oct 31 18:20:04 + 
2007 ---
Close.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-10-31 Thread mt
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675


User mt changed the following:

What|Old value |New value

  Status|RESOLVED  |VERIFIED





--- Additional comments from [EMAIL PROTECTED] Wed Oct 31 18:19:41 + 
2007 ---
Works for me :)

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-10-30 Thread jobin
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675


User jobin changed the following:

What|Old value |New value

  Status|STARTED   |RESOLVED

  Resolution|  |FIXED





--- Additional comments from [EMAIL PROTECTED] Wed Oct 31 06:53:32 + 
2007 ---
Malte,

After our investigation we were able to identify the root cause of why this
particular sxw file did not reach the list . It was due to our spam filter
unable to scan attachments which has base64 coding .

Note: As a policy we don't recommended to allow mail/mail attachments which
cannot be scanned . 

However we have made an exception for this list , this is including another
exception we had done previously for this list. Please do send the mail with the
attachment once again and let us know if mail does reach the list successfully. 

Marking this issue as Fixed . Please verify and close this issue.

Regards
Jobin

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-10-09 Thread jobin
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675


User jobin changed the following:

What|Old value |New value

  Status|NEW   |STARTED





--- Additional comments from [EMAIL PROTECTED] Tue Oct  9 10:14:06 + 
2007 ---
MT , 

Thank you providing us the zip files , these files has been provided our
internal team for investigation . The reasons why this particular file alone did
not go through the list is really interesting and something to look into...

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-10-04 Thread jobin
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675


User jobin changed the following:

What|Old value |New value

   Status whiteboard|CNSC-021094,CNSC-021094 , |CNSC-021094 TRNG
|TRNG  |





--- Additional comments from [EMAIL PROTECTED] Thu Oct  4 06:27:08 + 
2007 ---
Updating whiteboard

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-10-02 Thread mt
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Tue Oct  2 13:51:06 + 
2007 ---
Sorry, I was on vacation.

Done just now.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-09-18 Thread abinav_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Tue Sep 18 21:45:54 + 
2007 ---
Hi Malte,

How about [EMAIL PROTECTED] or [EMAIL PROTECTED] Just send it to one
of these email addresses. Once i get the attachment i think we can get to the
bottom of why it is getting silently  dropped.

Regards
Abinav
Support Operations

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-09-18 Thread abinav_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Tue Sep 18 21:46:31 + 
2007 ---
Hi Malte,

I was wondering if you had sent the attachment to one of the addresses i had
given earlier. I am yet to receive the attachment.

Regards,
Abinav
Support Operations

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-09-10 Thread abinav_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Mon Sep 10 23:39:54 + 
2007 ---
Hi Malte,

How about [EMAIL PROTECTED] or [EMAIL PROTECTED] Just send it to one
of these email addresses. Once i get the attachment i think we can get to the
bottom of why it is getting silently  dropped.

Regards
Abinav
Support Operations

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-09-06 Thread mt
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Thu Sep  6 07:39:42 + 
2007 ---
Did just resend again.

I think it's a more general issue with your mail server, please give me some
other email address where I can send it to.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-09-05 Thread abinav_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Wed Sep  5 16:40:01 + 
2007 ---
Hi Malte,

I have still not received the original e mail. could you send the e mail out to
[EMAIL PROTECTED] or to [EMAIL PROTECTED]

Regards,
Abinav
Support Operations.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-09-01 Thread abinav_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Sat Sep  1 07:56:03 + 
2007 ---
Hi Malte,

On analysis of the logs we found that there were no messages sent to
security-team at 9:32 PDT (11:32 EST), In fact the only messages sent to
security-team on 8/15 were at 02:28 and 23:45 which are archived.

URL : http://www.openoffice.org/servlets/ReadMsg?list=security-teammsgNo=484
URL : http://www.openoffice.org/servlets/ReadMsg?list=security-teammsgNo=483

(Both test mails by you).

starting delivery 1742451: msg 82014 to local [EMAIL PROTECTED]
delivery 1742451: success:
ezmlm-reject:_fatal:_Sorry,_I_don't_accept_messages_of_MIME_Content-
Type_'text/html'_(#5.2.3)/did_0+0+1/

This message was attempted to be sent 3 times in a row around 23:45, 23:49, and
23:52.

you can read this man page for more information about how ezmlm-reject would
reject an email based on mime type.

URL : http://www.ezmlm.org/man/man1/ezmlm-reject.1.html

Another thing that we noticed is that the allowed posters for this list has only
6 members, so it is also possible that the user who sent the email that got
dropped was not on this list.

Regards,
Abinav
Support Operations.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-09-01 Thread mt
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Sat Sep  1 12:37:40 + 
2007 ---
I am allowed to send mails, and that one still doesn't make it to the list.
If I understand it correctly, even you didn't get it while being on cc?
I will send again to you.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-29 Thread abinav_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Wed Aug 29 08:56:11 + 
2007 ---
Hi Malte,

Thank you for replying to my questions. I will *temporarily* subscribe to the
security mailing list and send a few .sxw  files of my own. Hopefully we should
be able to get to the bottom of this and come up with a solution and i will use
full discretion on any mails i receive from the security list.

Regards,
Abinav.
Support Operations

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-29 Thread abinav_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Wed Aug 29 09:29:36 + 
2007 ---
Hi Malte,

I sent an email to the security team mailing list with a .sxw and received it
without any problems. I am pretty sure that you must have gotten a copy of that
mail too, But i still am yet to receive the original mail that you have sent.
I'll check with jkavitha and see if she has gotten the mail. 

Regards,
Abinav
Support Operations.

P.S.

I will unsubscribe from the mailing list in a day or two. i just need to try
sending the original attachment to the list and see what happens.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-29 Thread abinav_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Wed Aug 29 09:49:04 + 
2007 ---
Hi Malte,

Could you provide us with the header information of the mail that you sent to me
and jkavitha and the header information for the mail that contained the original
attachment.

Regards,
Abinav
Support Operations

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-27 Thread mt
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Mon Aug 27 08:45:28 + 
2007 ---
I just resent to [EMAIL PROTECTED] and [EMAIL PROTECTED]
I can't attach the doc because it has some content which is only for the people
from the security list.

Abinav - sure you can *temporarily* subscribe to the list to fix this, but
please keep in mind that some information in mails on that list might be
confidential.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-27 Thread mt
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Mon Aug 27 08:48:04 + 
2007 ---
I forgot to answer one question:

The original mail was send 08/15 11:32 CEST.

But I tried multiple times that day.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-24 Thread abinav_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675


User abinav_cn changed the following:

What|Old value |New value

   Status whiteboard|CNSC-021094   |CNSC-021094,CNSC-021094 , 
|  |TRNG





--- Additional comments from [EMAIL PROTECTED] Fri Aug 24 18:01:59 + 
2007 ---
Hi Malte,

Could you give us an approximate time at which the mail was sent(dropped) on
8/15, It would really help us determine what the problem is and is it okay if i
subscribe to the security mailing list to send a test sxw file of my own.

Also [EMAIL PROTECTED] did not receive the mail with the .sxw attachment could 
you
please attach the file to this case.

Regards,
Abinav
Support Operations.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-17 Thread vathsan
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Fri Aug 17 10:36:08 + 
2007 ---
Hi Malte,

I apologize for the delay in getting back to you on this.  Meanwhile, i have
forwarded this request internally to identify why e-mails with specific format
are filtered out without notifying the sender of the mail upon posting it to the
security list. It would also be supportive for this issue, if you could forward
us the mails which skips the attachments when sent to the list. I Will follow up
with the internal team to keep you posted on the progress.

kind Regards,
Vathsan
Support Operations.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-15 Thread jkavitha
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Wed Aug 15 07:28:52 + 
2007 ---
Thank you for contacting CollabNet Customer Support. Based on the information
that has been provided to us, we will initiate our research  provide you an
update as soon as we have adequate information. 

Regards,
Kavitha
Support Operations

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-15 Thread jkavitha
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Wed Aug 15 07:36:30 + 
2007 ---
Hi

Is this the only mail that didn't get delivered or are all the mails sent to
this mailing list not getting delivered? Also, Can you please provide us the
header info of the sent mail to the list? 

Yes, this sounds similar to the issue 78533 which is considered for future
release as an enhancement request. ie. To have email notification if an
attachment gets dropped.

Regards
Kavitha
Support Operations

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-15 Thread mt
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Wed Aug 15 09:30:19 + 
2007 ---
No, this is not releated to 78533.
78533 is about dropped ATTACHMENTS.

This one is about NOT DELIVERED EMAILS.

But I am not able to reproduce with random attachments, I will send you the
email where the issue occurs.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-15 Thread abinav_cn
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Wed Aug 15 16:31:16 + 
2007 ---
Hi,

Could you give us an update on this issue so that i can file an internal ticket.

Regards,

Abinav
Support Operations.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-15 Thread mt
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Wed Aug 15 18:24:37 + 
2007 ---
I have no clue what kind of update you want.

I have written everything above, and have send the email to [EMAIL PROTECTED]

Malte.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-14 Thread mt
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675
 Issue #|80675
 Summary|mails with (certain) attachments are silently filtered
   Component|www
 Version|current
Platform|All
 URL|
  OS/Version|All
  Status|NEW
   Status whiteboard|
Keywords|
  Resolution|
  Issue type|DEFECT
Priority|P2
Subcomponent|openoffice.org mailing lists
 Assigned to|support
 Reported by|mt





--- Additional comments from [EMAIL PROTECTED] Tue Aug 14 13:40:54 + 
2007 ---
Somebody today sent an email with an attached *.sxw (old OOo file format) to
[EMAIL PROTECTED]

This mail did never arrive, nor did the sender get a notification that the mail
would not be delivered.

Totally unacceptable. In general, but in particular not for the security list,
because we almost missed some information about possible security 
vulnerabilities.

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[www-issues] [Issue 80675] mails with (certain) attac hments are silently filtered

2007-08-14 Thread smsm1
To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=80675





--- Additional comments from [EMAIL PROTECTED] Tue Aug 14 23:36:44 + 
2007 ---
Is this not a duplicate  or similar to issue 78533 ?

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