*Procurement Type:* Contingent Labor
*Work Location:* *Client * Englewood, CO 80112 Infosys *Status:* Open General Information 1 Network-VoIP | *Avaya-VoIP* 2. *Complete Work Location 9197 South Peoria St, Englewood, CO 80112-5833, United States* *3. Required/Must Have Skills Unified Communication, Contact Center, Gateway solution products for Avaya Aura (SM, SMGR, CM), Avaya CMS, Avaya AES.* *Job Description: * 2. Complete Work Location 9197 South Peoria St, Englewood, CO 80112-5833, United States 3. Required/Must Have Skills Unified Communication, Contact Center, Gateway solution products for Avaya Aura (SM, SMGR, CM), Avaya CMS, Avaya AES. Avaya Skill set: • Product Knowledge: • Knowledge on Unified Communication, Contact Center, Gateway solution products for Avaya Aura (SM, SMGR, CM), Avaya CMS, Avaya AES. • Good understanding on PSTN/PBAX solution deployments. • Troubleshooting knowledge on the following: • Trunk side issues (Audio quality, call drops). • CMS reports, Access. • CM Vector, VDN, • Configuration knowledge: • Configuring CM, CMS, AES. • Configuration of Vectors, VDN, Skills, Agents, Extensions. • Configuring AES for CM Switch, PG’s & Adjunct. *Process:* • Excellent problem solving skills with desire to take on responsibility. • Good understanding on process. • Excellent communication skills, should have worked in global delivery model. • Good understanding on product SLA’s and support metrics. • Ability to grasp problems and understand issues quickly and provide solutions. • Ability to reason and think logically *With Regards......**?* Sharmishtha Rawat Systems America, Inc. 3130 Crow Canyon Place Suite 425 San Ramon, CA 94583 Sr. Technical Recruiter|Direct: 408-789-8768 Email: sam.ra...@systemsamerica.com web: http://www.systemsamerica.com/ [image: Logo] *P*Please consider the environment before printing this e-mail! Disclaimer*:* If you wish to be removed from this mailing list, please reply with "REMOVE" in the subject line. -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. To post to this group, send email to android-developers@googlegroups.com. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/CAP3QAUpbdpCe-v5Ym_3GycE8K6r70vOZCow01OC6_sT1i2hN-g%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.