Hi, I've made an app called "GalaxSim Unlock" to sim unlock Samsung Galaxy devices and I published it on the Play Store last week. Today I received an email saying that it's been suspended because of : "Violation of the Content Policy <http://www.android.com/us/developer-content-policy.html>.". I asked for detailed information, but I've got no answer so far (and unfortunately, a friend of mine in the same situation never got answers to his multiple requests, so I'm not counting on it too much)(fortunately, this friend has been helped by a Googler here, so keep my fingers crossed).
As far as I can tell, sim unlocking is not illegal (and many free or paid sim unlocking apps can be found on the play store, some of them being more that 2 years old, with more the 100k dl). So I believe it's not been suspended because of the purpose of this app. Now the only things I see are : *- Intellectual Property* : I've packaged in my app a version of the "tar" binary so that the user can make a backup of its personal data. Many "Busybox" apps on the market do the same, so again it shouldn't be a problem. Or is it ? - *Personal and Confidential Information* : I'm using Google Analytics to get stats (so that I know if there was an issue during execution and update the supported devices list). I NEVER log personal information like IMEI to my stats. Only phone model, firmware/rom version and execution success of the procedure. Is that because I don't ask the user choice to log to analytics ? I suppose the suspend is due to my second guess. So I'm gonna add a popup at first launch to let the user opt-out. Now I'm facing two problems. *First one:* I don't like the idea of trying to guess what was wrong, correcting something and app being suspended again because I didn't correct the right thing (or worse, account being banned). So I would be grateful if anyone could help me understanding what is the problem so that I can correct it as soon as possible. *Second one:* If I manage to understand why and fix the policy infringment, there's another remaining problem : it seems that a suspended app can't be reupped, and that I'll have to change its package name (meaning losing all feedback and rating so far : 4.4/5). That's annoying but I can live with it if there's no other choice. But something else is more problematic : I used in-app payment for unlocking phones (the app was free on the market so that people could first check that their phone could be unlocked before paying. That, and some functions are totally free). If I change the package name, how could I keep track of old in-app payments so that if I make an update, registered users won't have to pay again ? On a side note, I'm really disappointed by the lack of details related to app suspension : I mean, if I knew that anything in my app violated the play store policy, I wouldn't have published it at first. And now, although I show goot faith, the only thing I can do is try to guess what the problem is... Thanks to anyone who can help me. -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
