[android-developers] Re: Developer fee payment canceled after 2.5 years
And also fixed for me! Got the feeling that the Play support requests just don't arrive (again didn't get an email as it said I should receive for further instructions). After using the second link from David within a day I got a reply from the Checkout support request saying they forwarded it to the appropriate team. The next day I had a mail from Play support saying my order from 2009 was not charged and recently cancelled. And it also said my account currently seems to be active. And if I still got problems accessing it I should contact them. Logged in right after that and indeed the red message on top (THE PAYMENT FOR THE REGISTRATION FEE HAS FAILED.) is gone and I can update my apps again! Everything seems functional again. Guess that somebody fixed something, but also here no more info than what was in the email replay... Thanks support for fixing this and David for suggesting the second link! -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: Developer fee payment canceled after 2.5 years
Same problem here... just wrote the ticket... now I'm waiting. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: Developer fee payment canceled after 2.5 years
On Mon, Jan 14, 2013 at 10:30:06PM -0800, Gyscos wrote: They didn't *tell me* how to fix it, they said it was fixed. Ah, ok. I stand corrected, then. Later, --jim -- THE SCORE: ME: 2 CANCER: 0 73 DE N5IAL (/4) | Peter da Silva: No, try rm -rf / spooky1...@gmail.com | Dave Aronson:As your life flashes before Running Mac OS X Lion | your eyes, in the unit of time known as an ICBM / Hurricane: | ohnosecond (alt.sysadmin.recovery) 30.44406N 86. 59909W | -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: Developer fee payment canceled after 2.5 years
Just received a mail informing me of a fix, and indeed I can once again access the developer console. Thanks support team ! :) On Sunday, January 13, 2013 10:02:50 PM UTC+1, Gyscos wrote: Same problem here. Sent a ticket, still waiting for an answer. The apps seem to still be reachable on the play store, so it's a little better than I thought. It's easy for them to see there's something wrong here, and that we're not just trying to steal the registration fee... On Friday, January 11, 2013 3:20:51 PM UTC+1, David Erosa García wrote: Hi! I'm struggling with this problem since yesterday, when I tried to log into my Google Play Console just to find a message like this: --- THE PAYMENT FOR THE REGISTRATION FEE HAS FAILED In order to access your account, you need a successful registration fee payment --- So my apps are still published, but I can't manage any of them. No price changes, no descripcion updates and, of course, no new .apk... Since I've been a registered Android developer circa July 2010, I wonder what the heck happened. After checking my Checkout order I found that it was canceled because it has been inactive for a long period of time 10 Ene - Google ha cancelado su pedido porque ha estado inactivo durante un largo período de tiempo. This seems like a known issues(Developer Console or Publishing Issues/Unable to complete Google Play Android Developer Account Registration ), but as the description of the issue appears to refer to new accounts, I think it doesn't apply to me: https://support.google.com/googleplay/android-developer/bin/static.py?hl=enpage=known_issues.cs I've already sent a support ticket, but you all know how long will this take... Searching on Google, forums or mail lists I couldn't find anyone with the same problem, so I decided to try and post it here in case anyone is having the same issue. I'll keep you informed in case this is useful for anyone. Regards. David Erosa -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: Developer fee payment canceled after 2.5 years
On Mon, Jan 14, 2013 at 01:16:10PM -0800, Gyscos wrote: Just received a mail informing me of a fix, and indeed I can once again access the developer console. Thanks support team ! :) Ok, so, you know other people here (not me, btw---I checked) are having the same problem, and you didn't post this fix? Nice...really nice. Later, --jim -- THE SCORE: ME: 2 CANCER: 0 73 DE N5IAL (/4) ICBM/Hurr.: 30.44406N 86.59909W || Running Mac OS X Lion Seen in alt.sysadmin.recovery: Priceless; that's better than telling him to use the Read Manual command with the Real Fast option. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: Developer fee payment canceled after 2.5 years
They didn't *tell me* how to fix it, they said it was fixed. I briefly hoped this wasn't an isolated problem, and the fix would solve everyone's problem, but it seems I'm wrong. I guess everything you can do is make sure you posted your ticket right, and wait. (I didn't reply to the mail right away, but once I did, it was solved in a couple hours). On Tuesday, January 15, 2013 12:42:33 AM UTC+1, Spooky wrote: On Mon, Jan 14, 2013 at 01:16:10PM -0800, Gyscos wrote: Just received a mail informing me of a fix, and indeed I can once again access the developer console. Thanks support team ! :) Ok, so, you know other people here (not me, btw---I checked) are having the same problem, and you didn't post this fix? Nice...really nice. Later, --jim -- THE SCORE: ME: 2 CANCER: 0 73 DE N5IAL (/4) ICBM/Hurr.: 30.44406N 86.59909W || Running Mac OS X Lion Seen in alt.sysadmin.recovery: Priceless; that's better than telling him to use the Read Manual command with the Real Fast option. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: Developer fee payment canceled after 2.5 years
Same problem here. Sent a ticket, still waiting for an answer. The apps seem to still be reachable on the play store, so it's a little better than I thought. It's easy for them to see there's something wrong here, and that we're not just trying to steal the registration fee... On Friday, January 11, 2013 3:20:51 PM UTC+1, David Erosa García wrote: Hi! I'm struggling with this problem since yesterday, when I tried to log into my Google Play Console just to find a message like this: --- THE PAYMENT FOR THE REGISTRATION FEE HAS FAILED In order to access your account, you need a successful registration fee payment --- So my apps are still published, but I can't manage any of them. No price changes, no descripcion updates and, of course, no new .apk... Since I've been a registered Android developer circa July 2010, I wonder what the heck happened. After checking my Checkout order I found that it was canceled because it has been inactive for a long period of time 10 Ene - Google ha cancelado su pedido porque ha estado inactivo durante un largo período de tiempo. This seems like a known issues(Developer Console or Publishing Issues/Unable to complete Google Play Android Developer Account Registration ), but as the description of the issue appears to refer to new accounts, I think it doesn't apply to me: https://support.google.com/googleplay/android-developer/bin/static.py?hl=enpage=known_issues.cs I've already sent a support ticket, but you all know how long will this take... Searching on Google, forums or mail lists I couldn't find anyone with the same problem, so I decided to try and post it here in case anyone is having the same issue. I'll keep you informed in case this is useful for anyone. Regards. David Erosa -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: Developer fee payment canceled after 2.5 years
Hi, same here, registered in February 2009. Cancelled last week because of long inactivity time. I have a few small apps there so i wasn't inactive. I was asked to pay again. I'm confused now. Krystian Lewandowski W dniu piątek, 11 stycznia 2013 15:20:51 UTC+1 użytkownik David Erosa García napisał: Hi! I'm struggling with this problem since yesterday, when I tried to log into my Google Play Console just to find a message like this: --- THE PAYMENT FOR THE REGISTRATION FEE HAS FAILED In order to access your account, you need a successful registration fee payment --- So my apps are still published, but I can't manage any of them. No price changes, no descripcion updates and, of course, no new .apk... Since I've been a registered Android developer circa July 2010, I wonder what the heck happened. After checking my Checkout order I found that it was canceled because it has been inactive for a long period of time 10 Ene - Google ha cancelado su pedido porque ha estado inactivo durante un largo período de tiempo. This seems like a known issues(Developer Console or Publishing Issues/Unable to complete Google Play Android Developer Account Registration ), but as the description of the issue appears to refer to new accounts, I think it doesn't apply to me: https://support.google.com/googleplay/android-developer/bin/static.py?hl=enpage=known_issues.cs I've already sent a support ticket, but you all know how long will this take... Searching on Google, forums or mail lists I couldn't find anyone with the same problem, so I decided to try and post it here in case anyone is having the same issue. I'll keep you informed in case this is useful for anyone. Regards. David Erosa -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: Developer fee payment canceled after 2.5 years
Hey that's fast, so you got an answer before I did, while I sent it wednesday, that's before you did right? Hmmm Which support page did you use to send the ticket? And yes I'm also worried if I just pay that maybe my apps will be gone Though it sounds from your experience that it is going to be fine.. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: Developer fee payment canceled after 2.5 years
On Sat, Jan 12, 2013 at 12:24 PM, MarcoAndroid marco...@gmail.com wrote: Hey that's fast, so you got an answer before I did, while I sent it wednesday, that's before you did right? Hmmm Which support page did you use to send the ticket? I'm not sure which one, because I sent 3 requests. First and second using Report Google Play Developer Registration or Account Issue http://support.google.com/googleplay/android-developer/bin/request.py?contact_type=dev_registration I sent two tickets because after filling the form, I read that further action was requires by me side, check email and never got any email, so I repeated the process. The third one was for Google Checkout itself Contact us about your Google Checkout orders: http://support.google.com/checkout/sell/bin/request.py?contact_type=order_issuehl=en This time I got my email but it was really useless, as it just said to check the known errors page and check the forums and so... The aforementioned response, was from The Google Play Team so it looks that it was because of the first form. I hope you guys can solve the issue too! Regards. And yes I'm also worried if I just pay that maybe my apps will be gone Though it sounds from your experience that it is going to be fine.. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: Developer fee payment canceled after 2.5 years
Ahh you might be on to something here! Because I also did sent a report using the same link as your first link. And indeed I got this message on the page too saying you need to check your email. I closed it and checked my email but nothing. Thought: well maybe it said you'll get an answer via email instead of check your email for further steps. So decided to wait for a reply So it might be you got a reply on your third request though you said also the reply was from the Google Play team. So it could be from one of your first 2 requests.. well I'll try a 2nd one too and also using your 2nd link. Thanks for sharing! -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
[android-developers] Re: Developer fee payment canceled after 2.5 years
Hi David, Same problem here since wednesday! I signed up even in 2009, so even longer ago. I also checked the status of my checkout order of 2009 and there it says it the order was canceld with as reason: You did not accept the terms of service So my reason is different than yours. I doubt that in 2009 I was able to pass the registration without accepting the terms of service! But indeed it seems to be cancelled in 2009 Did not check my bank statements yet. Today I logged in again and check the status of this order from 2009 for this actual post, and now it suddenly asked me to accept Terms of Service... Definitely this was not there last wednesday. Stange I also sent a support ticket, but nothing heard yet... Regards, Marco -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
Re: [android-developers] Re: Developer fee payment canceled after 2.5 years
I just received a response to my support request: Due to a technical error, your order from 4 Jul 2010 was not charged and has recently been cancelled by Google. The thing is that the credit card and bank account that I used to pay no longer exists, so I can't check if the payment was really made. Anyway, they asked me to pay the fee again. I followed the console link and registered again. There was a panic moment when I thought that my applications would not be there, but there they are :) I hope this throws some hope on your problem too! Regard. On Fri, Jan 11, 2013 at 7:45 PM, MarcoAndroid marco...@gmail.com wrote: Hi David, Same problem here since wednesday! I signed up even in 2009, so even longer ago. I also checked the status of my checkout order of 2009 and there it says it the order was canceld with as reason: You did not accept the terms of service So my reason is different than yours. I doubt that in 2009 I was able to pass the registration without accepting the terms of service! But indeed it seems to be cancelled in 2009 Did not check my bank statements yet. Today I logged in again and check the status of this order from 2009 for this actual post, and now it suddenly asked me to accept Terms of Service... Definitely this was not there last wednesday. Stange I also sent a support ticket, but nothing heard yet... Regards, Marco -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
