[android-developers] Re: In App Billing RESULT_ERROR

2012-07-10 Thread Zvi Rabinovich
Hi,

Sorry in advance for not adding new real information to this.

But, I've noticed that the post is old and I was wondering whether you 
successfully solved this issue.
We are currently running our first in-app integrated app and experiencing 
the same pains.

Thanks,
Zvi

On Wednesday, December 28, 2011 3:17:56 PM UTC+2, deve...@pawprintgames.com 
wrote:

 Hi there, 

 I recently launched an application on the Android Market which 
 includes In App Billing. I have tested this functionality both whilst 
 developing, using a test account and once the application went live on 
 the market (using a non test account, on a completely different mobile 
 phone) and for me it works successfully: the game credits acknowledges 
 the purchase and awards the user accordingly and my Google checkout 
 credits me the correct amount of money. However, it appears this 
 functionality is not working for everyone, I know this because I have 
 analytics inside the game that report when the user attempts to 
 purchase something and what the result of the purchase attempt was, in 
 the last 24 hours I have had 9 attempts of using the in app billing 
 which resulted in: 

 8 X RESULT_ERROR 
 1 X RESULT_SERVICE_UNAVAILABLE 

 My application handles these cases 'correctly' by informing the user 
 the purchase attempt failed, but I wondered if there is anything I 
 should worry about? Since going live, the application hasn't had any 
 successful in app billing attempts, but only in the latest version 
 have I added the extra analytics to log the reasons why. I have looked 
 up the above errors in the documentation and it lists them as: 

 RESULT_SERVICE_UNAVAILABLE - Indicates that the network connection is 
 down 
 RESULT_ERROR - Indicates an unexpected server error. For example, this 
 error is triggered if you try to purchase an item from yourself, which 
 is not allowed by Google Checkout 

 There is also other references in the documentation for RESULT_ERROR 
 as: 

 RESULT_ERROR  - There was an error connecting with the Android Market 
 application 

 For the service unavailable, I can appreciate perhaps the user was out 
 of signal when they attempted to purchase, or were on a non phone with 
 WiFi disabled etc. but the RESULT_ERROR I am not sure about. There 
 seem to be multiple descriptions for this error, the unable to connect 
 to Android Market application error makes me wonder if the user has 
 downloaded a copy of the application from a non authorised source and 
 as such market place isn't talking to it properly. 

 I appreciate have rambled on a little here, and perhaps not really 
 asked a direct question, but can anyone possibly advise me with 
 regards to whether I have a problem here or not? Has anyone else used 
 In App Billing and had similar results? Is there any way to get 
 further information about what caused a RESULT_ERROR for example? 

 I don't wish to be seen as self promoting my application, but if it 
 helps diagnose this issue, a link to the application follows: 


 https://market.android.com/details?id=com.pawprintgames.kamicrazy.globalhl=en
  

 Many thanks, 

 Steve

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[android-developers] Re: In App Billing RESULT_ERROR

2012-02-11 Thread develo...@pawprintgames.com
Sorry to bump this post, but I wondered if anyone had any thoughts on
this issue? My analytics are now showing that my failures count in at:

323 times : RESULT_ERROR
019 times : RESULT_SERVICE_UNAVAILABLE

I also have around a dozen or less successes and around 2.5k cancels.
I can appreciate that for the cancels a lot of people will click to
get more information about the IAP and then decide to cancel, but I am
still very eager to further diagnose the errors listed above.

Any help you can provide would be gratefully received.

Best regards,

Steve

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