[android-developers] Re: Urgent! can't update apps in market. No error message

2009-05-09 Thread Marco Nelissen
Uninstalling one version and then reinstalling another version is not the
same as upgrading.


On Thu, May 7, 2009 at 11:19 AM, android app  wrote:

>
> Really?
>
> On my own device, I can uninstall the previous version and install the
> new version even signed with a different key.
>
> There must be a way for the developer to upload the new version with a
> different key in the Android Market.  It makes sense for many possible
> scenarios.  1) the developer lost the original key, e.g. after the
> laptop was stolen;  2) the original private key was leaked out or
> hacked by someone else; ...
>
> Does anyone know how to solve the problem or know who could help in
> the Google company?
>
> Thanks,
>
> On May 7, 2:05 pm, Marco Nelissen  wrote:
> > On Thu, May 7, 2009 at 8:36 AM, android app  wrote:
> >
> > > I uploaded the new updates to the application in the market.  There
> > > was no error message shown. It seemed that the uploading was
> > > successful.  However, the version name and the app itself were still
> > > the old version. Please help!!!
> >
> > > FYI:  I lost the original private key or the keystore file.  I
> > > generated a new keystore file to sign the app.  I also met the minSDK
> > > problem and solved it by set the minSDKversion in the manifest file.
> >
> > > There must be a way to update the app.   I don't want to upload the
> > > app as an new application since there is a large base of existing
> > > customers.
> >
> > If you signed your app with a different key, then it's not possible to
> > upgrade previous versions to the new version.
>
> >
>

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[android-developers] Re: Urgent! can't update apps in market. No error message

2009-05-09 Thread Jon Colverson

On May 7, 7:19 pm, android app  wrote:
> On my own device, I can uninstall the previous version and install the
> new version even signed with a different key.

As you say, you have to _uninstall_ the old version first, so your
users would have to do that as well.

> Does anyone know how to solve the problem or know who could help in
> the Google company?

I think that the OS would need to be changed to allow this, so I
expect you're out of luck, I'm afraid.

--
Jon

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[android-developers] Re: Urgent! can't update apps in market. No error message

2009-05-08 Thread EboMike

Well, the docs make it very clear that your key is extremely
important. If your laptop was stolen? Well, then your source code
would be gone as well, unless you backed that up. And why would you
back up your source code but not your key?

You can ask a question on the Android Market forum, but I doubt
they'll be able to help you. Data backup is simply one of the most
things you need to do.

As for your first point, of course you can uninstall and reinstall
with a different key, but as far as your phone is concerned, these are
two different apps. You can re-publish your app as a new app, but it
will not be available as an upgrade.

On May 7, 11:19 am, android app  wrote:
> Really?
>
> On my own device, I can uninstall the previous version and install the
> new version even signed with a different key.
>
> There must be a way for the developer to upload the new version with a
> different key in the Android Market.  It makes sense for many possible
> scenarios.  1) the developer lost the original key, e.g. after the
> laptop was stolen;  2) the original private key was leaked out or
> hacked by someone else; ...
>
> Does anyone know how to solve the problem or know who could help in
> the Google company?
>
> Thanks,
>
> On May 7, 2:05 pm, Marco Nelissen  wrote:
>
> > On Thu, May 7, 2009 at 8:36 AM, android app  wrote:
>
> > > I uploaded the new updates to the application in the market.  There
> > > was no error message shown. It seemed that the uploading was
> > > successful.  However, the version name and the app itself were still
> > > the old version. Please help!!!
>
> > > FYI:  I lost the original private key or the keystore file.  I
> > > generated a new keystore file to sign the app.  I also met the minSDK
> > > problem and solved it by set the minSDKversion in the manifest file.
>
> > > There must be a way to update the app.   I don't want to upload the
> > > app as an new application since there is a large base of existing
> > > customers.
>
> > If you signed your app with a different key, then it's not possible to
> > upgrade previous versions to the new version.
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[android-developers] Re: Urgent! can't update apps in market. No error message

2009-05-08 Thread android app

Really?

On my own device, I can uninstall the previous version and install the
new version even signed with a different key.

There must be a way for the developer to upload the new version with a
different key in the Android Market.  It makes sense for many possible
scenarios.  1) the developer lost the original key, e.g. after the
laptop was stolen;  2) the original private key was leaked out or
hacked by someone else; ...

Does anyone know how to solve the problem or know who could help in
the Google company?

Thanks,

On May 7, 2:05 pm, Marco Nelissen  wrote:
> On Thu, May 7, 2009 at 8:36 AM, android app  wrote:
>
> > I uploaded the new updates to the application in the market.  There
> > was no error message shown. It seemed that the uploading was
> > successful.  However, the version name and the app itself were still
> > the old version. Please help!!!
>
> > FYI:  I lost the original private key or the keystore file.  I
> > generated a new keystore file to sign the app.  I also met the minSDK
> > problem and solved it by set the minSDKversion in the manifest file.
>
> > There must be a way to update the app.   I don't want to upload the
> > app as an new application since there is a large base of existing
> > customers.
>
> If you signed your app with a different key, then it's not possible to
> upgrade previous versions to the new version.

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[android-developers] Re: Urgent! can't update apps in market. No error message

2009-05-08 Thread android app

Really?

On my own device, I can uninstall the previous version and install the
new version even signed with a different key.

There must be a way for the developer to upload the new version with a
different key in the Android Market.  It makes sense for many possible
scenarios.  1) the developer lost the original key, e.g. after the
laptop was stolen;  2) the original private key was leaked out or
hacked by someone else; ...

Does anyone know how to solve the problem or know who could help in
the Google company?

Thanks,

On May 7, 2:05 pm, Marco Nelissen  wrote:
> On Thu, May 7, 2009 at 8:36 AM, android app  wrote:
>
> > I uploaded the new updates to the application in the market.  There
> > was no error message shown. It seemed that the uploading was
> > successful.  However, the version name and the app itself were still
> > the old version. Please help!!!
>
> > FYI:  I lost the original private key or the keystore file.  I
> > generated a new keystore file to sign the app.  I also met the minSDK
> > problem and solved it by set the minSDKversion in the manifest file.
>
> > There must be a way to update the app.   I don't want to upload the
> > app as an new application since there is a large base of existing
> > customers.
>
> If you signed your app with a different key, then it's not possible to
> upgrade previous versions to the new version.

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[android-developers] Re: Urgent! can't update apps in market. No error message

2009-05-08 Thread android app

Really?

On my own device, I can uninstall the previous version and install the
new version even signed with a different key.

There must be a way for the developer to upload the new version with a
different key in the Android Market.  It makes sense for many possible
scenarios.  1) the developer lost the original key, e.g. after the
laptop was stolen;  2) the original private key was leaked out or
hacked by someone else; ...

Does anyone know how to solve the problem or know who could help in
the Google company?

Thanks,

On May 7, 2:05 pm, Marco Nelissen  wrote:
> On Thu, May 7, 2009 at 8:36 AM, android app  wrote:
>
> > I uploaded the new updates to the application in the market.  There
> > was no error message shown. It seemed that the uploading was
> > successful.  However, the version name and the app itself were still
> > the old version. Please help!!!
>
> > FYI:  I lost the original private key or the keystore file.  I
> > generated a new keystore file to sign the app.  I also met the minSDK
> > problem and solved it by set the minSDKversion in the manifest file.
>
> > There must be a way to update the app.   I don't want to upload the
> > app as an new application since there is a large base of existing
> > customers.
>
> If you signed your app with a different key, then it's not possible to
> upgrade previous versions to the new version.

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[android-developers] Re: Urgent! can't update apps in market. No error message

2009-05-07 Thread Streets Of Boston

Developers need to backup their key-stores (and save their passwords
to it) to prevent the exact problems you have right now.

If one could change the signature of an app with a new key and the
Market would allow the app with this different signature to be
uploaded, people could hijack your app really easily.
I don't think it would too hard to figure out the package name of your
app, then create my own malicious app with the same package name, sign
it and upload it. This would really tick off your customers :)

But, right now, it sucks that you can't do it and will loose your
ratings/standings.

Hopefully, in the future, Google may offer a way to sign your app with
a different key. Maybe after a developer has verified him/herself to
be the actual owner/developer, this restriction could be lifted
briefly to give the developer a chance to upload the new version with
a different signature.


On May 7, 3:23 pm, android app  wrote:
> However, on the device, you can uninstall the previous app, and
> install the new updated app signed with a different private key (or
> keystore file).
>
> The problem is with the uploading update in the Android Market.  There
> must be a way to allow the developer to change the private key for
> published applications for many reasons.  The developer may lost the
> keystore file due to a reinstallation of the comptuter.  The private
> key may be revealed to the public and the developer should have a way
> to indicate the old key is invalid in the market.
>
> Still needs help URGENTLY!  Considering my customers !!!
>
> Thanks
>
> On May 7, 2:05 pm, Marco Nelissen  wrote:
>
>
>
> > On Thu, May 7, 2009 at 8:36 AM, android app  wrote:
>
> > > I uploaded the new updates to the application in the market.  There
> > > was no error message shown. It seemed that the uploading was
> > > successful.  However, the version name and the app itself were still
> > > the old version. Please help!!!
>
> > > FYI:  I lost the original private key or the keystore file.  I
> > > generated a new keystore file to sign the app.  I also met the minSDK
> > > problem and solved it by set the minSDKversion in the manifest file.
>
> > > There must be a way to update the app.   I don't want to upload the
> > > app as an new application since there is a large base of existing
> > > customers.
>
> > If you signed your app with a different key, then it's not possible to
> > upgrade previous versions to the new version.- Hide quoted text -
>
> - Show quoted text -
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[android-developers] Re: Urgent! can't update apps in market. No error message

2009-05-07 Thread android app

However, on the device, you can uninstall the previous app, and
install the new updated app signed with a different private key (or
keystore file).

The problem is with the uploading update in the Android Market.  There
must be a way to allow the developer to change the private key for
published applications for many reasons.  The developer may lost the
keystore file due to a reinstallation of the comptuter.  The private
key may be revealed to the public and the developer should have a way
to indicate the old key is invalid in the market.

Still needs help URGENTLY!  Considering my customers !!!

Thanks

On May 7, 2:05 pm, Marco Nelissen  wrote:
> On Thu, May 7, 2009 at 8:36 AM, android app  wrote:
>
> > I uploaded the new updates to the application in the market.  There
> > was no error message shown. It seemed that the uploading was
> > successful.  However, the version name and the app itself were still
> > the old version. Please help!!!
>
> > FYI:  I lost the original private key or the keystore file.  I
> > generated a new keystore file to sign the app.  I also met the minSDK
> > problem and solved it by set the minSDKversion in the manifest file.
>
> > There must be a way to update the app.   I don't want to upload the
> > app as an new application since there is a large base of existing
> > customers.
>
> If you signed your app with a different key, then it's not possible to
> upgrade previous versions to the new version.
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[android-developers] Re: Urgent! can't update apps in market. No error message

2009-05-07 Thread Marco Nelissen
On Thu, May 7, 2009 at 8:36 AM, android app  wrote:

>
> I uploaded the new updates to the application in the market.  There
> was no error message shown. It seemed that the uploading was
> successful.  However, the version name and the app itself were still
> the old version. Please help!!!
>
> FYI:  I lost the original private key or the keystore file.  I
> generated a new keystore file to sign the app.  I also met the minSDK
> problem and solved it by set the minSDKversion in the manifest file.
>
> There must be a way to update the app.   I don't want to upload the
> app as an new application since there is a large base of existing
> customers.


If you signed your app with a different key, then it's not possible to
upgrade previous versions to the new version.

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