Re: [android-developers] Re: When can every developer reply to reviews?

[Ian Ni-Lewis]

Hey all,
You're right that Google rarely if ever shares release dates or promises 
new features, and this post won't be any exception. I can say, though, that 
we met with the PM in charge of the Play pubsite yesterday, and had a great 
discussion about how to improve the review and feedback process for 
everyone. I think you'll be very happy with what they've got planned.
Ian

On Wednesday, December 5, 2012 12:32:30 AM UTC-8, Brill Pappin wrote:
>
> Haha. The list of experience :)
>
> Seriously though, sometimes you just need to answer, but I think that if 
> you find you have to do it am lot, something is wrong with your process.
>
> It took us a while, but we learned how to handle it. 
>
> - Brill
>
> Keith Wiley > wrote:
>
> On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote:
>>
>> On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley  wrote: 
>>
> Hmm ... it might be better for my business if I don't get this feature ... 
>> >:D
>>
>>
> Don't respond to comments:
>
>- Within an hour of first noticing them.
>- When you're rushed for time.
>- Late at night.
>- Buzzed/drunk.
>- After fighting with your wife about the dish washer and your cat 
>scratched up one of the good chairs and your mother-in-law called to say 
>she'll be dropping in the next day and your boss gave you hard time and 
>your "check engine" light just turned on.
>
>
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Re: [android-developers] Re: When can every developer reply to reviews?

[Brill Pappin]

Haha. The list of experience :)

Seriously though, sometimes you just need to answer, but I think that if you 
find you have to do it am lot, something is wrong with your process.

It took us a while, but we learned how to handle it. 

- Brill

Keith Wiley  wrote:

>On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote:
>
>On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley  wrote: 
>
>Hmm ... it might be better for my business if I don't get this feature ... >:D
>
>
>Don't respond to comments:
>Within an hour of first noticing them.When you're rushed for time.Late at 
>night.Buzzed/drunk.After fighting with your wife about the dish washer and 
>your cat scratched up one of the good chairs and your mother-in-law called to 
>say she'll be dropping in the next day and your boss gave you hard time and 
>your "check engine" light just turned on.
>
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Re: [android-developers] Re: When can every developer reply to reviews?

[John Coryat]

You laugh but I am guilty of #4 and #5 and after a couple of those, I got a 
personal e-mail from a user telling me my responses were a bit "negative." 
I amended them the next day.

Good advice!

-John Coryat

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Re: [android-developers] Re: When can every developer reply to reviews?

[Παύλος-Πέτρος Τουρνάρης]

Hahahahaha nice bullet list up there! Well i don't have this feature yet,
but i think i really need because of the kind of my Apps, i need to reply,
let's say immediately,  to users!



On Wed, Dec 5, 2012 at 2:27 AM, Keith Wiley  wrote:

> On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote:
>
>> On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley  wrote:
>>
> Hmm ... it might be better for my business if I don't get this feature ...
>> >:D
>>
>>
> Don't respond to comments:
>
>- Within an hour of first noticing them.
>- When you're rushed for time.
>- Late at night.
>- Buzzed/drunk.
>- After fighting with your wife about the dish washer and your cat
>scratched up one of the good chairs and your mother-in-law called to say
>she'll be dropping in the next day and your boss gave you hard time and
>your "check engine" light just turned on.
>
>
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Re: [android-developers] Re: When can every developer reply to reviews?

[Keith Wiley]

On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote:
>
> On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley 
> > wrote: 
>
Hmm ... it might be better for my business if I don't get this feature ... 
> >:D
>
>
Don't respond to comments:

   - Within an hour of first noticing them.
   - When you're rushed for time.
   - Late at night.
   - Buzzed/drunk.
   - After fighting with your wife about the dish washer and your cat 
   scratched up one of the good chairs and your mother-in-law called to say 
   she'll be dropping in the next day and your boss gave you hard time and 
   your "check engine" light just turned on.


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Re: [android-developers] Re: When can every developer reply to reviews?

[TreKing]

On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley  wrote:

> Are there still developers who don't have the ability to respond to
> comments and ratings?
>

Yes.


> Is Google rolling this new feature out slowly over time?  When is the date
> after which all developers will have it.
>

Like we're getting an answer to those questions. =P


> I must admit, I had to be very careful not to write anything snarky or
> angry...it was reeeally tempting.  Let's all use this new feature as
> intended and not disappoint the folks at google who have entrusted us with
> it.
>

Hmm ... it might be better for my business if I don't get this feature ...
>:D

-
TreKing  - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: When can every developer reply to reviews?

[Brill Pappin]

laugh Tre, you are a case in point :)

- Brill

On Sunday, 2 December 2012 19:25:32 UTC-5, TreKing wrote:
>
> On Sun, Dec 2, 2012 at 5:48 PM, b0b >wrote:
>
>> Did you ever 10 starred a 1 star user comment or 1 starred a 5 star user 
>> comment ?  =).
>
>
> This 1-star 
> ratinggot
>  7 / 7 stars from me. I don't remember why now as it was one of those 
> hostage ratings. I must've thought it was funny at the time.
>
> More middle-of-the road, this 3-star 
> ratinggot
>  10 / 10 stars because he made fun of my 
> response to another 
> comment
> .
> And then this 3-star 
> ratinggot
>  0 / 10 star for breaking up with me.
>
> I'm really going to miss this "feature".
>
>
> -
> TreKing  - Chicago 
> transit tracking app for Android-powered devices
>
>  

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Re: [android-developers] Re: When can every developer reply to reviews?

[TreKing]

On Sun, Dec 2, 2012 at 5:48 PM, b0b  wrote:

> Did you ever 10 starred a 1 star user comment or 1 starred a 5 star user
> comment ?  =).


This 1-star 
ratinggot
7 / 7 stars from me. I don't remember why now as it was one of those
hostage ratings. I must've thought it was funny at the time.

More middle-of-the road, this 3-star
ratinggot
10 / 10 stars because he made fun of my
response to another
comment
.
And then this 3-star
ratinggot
0 / 10 star for breaking up with me.

I'm really going to miss this "feature".

-
TreKing  - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: When can every developer reply to reviews?

[b0b]

On Sunday, 2 December 2012 19:53:18 UTC+1, TreKing wrote:
>
> On Sun, Dec 2, 2012 at 12:43 PM, Παύλος-Πέτρος Τουρνάρης <
> p.tou...@gmail.com > wrote:
>
>> What is the link to your blog TreKing?
>>
>
> I've got two for the free / paid versions of my app:
>
>
> https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid
>
> https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-free
>  
>
> Enjoy :)
>
>
>

Did you ever 10 starred a 1 star user comment or 1 starred a 5 star user 
comment ?  =).



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Re: [android-developers] Re: When can every developer reply to reviews?

[TreKing]

On Sun, Dec 2, 2012 at 12:43 PM, Παύλος-Πέτρος Τουρνάρης <
p.tourna...@gmail.com> wrote:

> What is the link to your blog TreKing?
>

I've got two for the free / paid versions of my app:

https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid
https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-free

Enjoy :)

-
TreKing  - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: When can every developer reply to reviews?

[Παύλος-Πέτρος Τουρνάρης]

What is the link to your blog TreKing?



On Sun, Dec 2, 2012 at 7:48 PM, TreKing  wrote:

> On Sun, Dec 2, 2012 at 11:39 AM, Kristopher Micinski <
> krismicin...@gmail.com> wrote:
>
>> I believe TreKing does exactly that on his blog?
>
>
> lol, I do. Completely "unofficial" of course, but rating users on a scale
> I make up quite satisfying. Nothing like giving a douchebag commenter a 0 /
> 15 star rating. At least it was until this stupid change. I can't very well
> respond to "A Google User", now can I. *shakes fist* I'm hoping the rest of
> us get this reply feature soon.
>
>
>
> -
> TreKing  - Chicago
> transit tracking app for Android-powered devices
>
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Re: [android-developers] Re: When can every developer reply to reviews?

[TreKing]

On Sun, Dec 2, 2012 at 11:39 AM, Kristopher Micinski  wrote:

> I believe TreKing does exactly that on his blog?


lol, I do. Completely "unofficial" of course, but rating users on a scale I
make up quite satisfying. Nothing like giving a douchebag commenter a 0 /
15 star rating. At least it was until this stupid change. I can't very well
respond to "A Google User", now can I. *shakes fist* I'm hoping the rest of
us get this reply feature soon.

-
TreKing  - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: When can every developer reply to reviews?

[Kristopher Micinski]

I believe TreKing does exactly that on his blog?

kris

On Sun, Dec 2, 2012 at 12:03 PM, CMWiii  wrote:
> Alternatively the developers should be able to rate/comment on the users.
> This rating would
> show up on their comments.  For example:
>
> User Comment
>   This is a POS.  Don't buy as I cannot download this to my iPhone!
>
> User Rating
>Stupid (Which means: You can ignore anything from this user as he
> can't even tell the
> difference between an iPhone and an Android).
>
> :)
>
>
> On Thursday, November 29, 2012 10:31:00 PM UTC-8, Techni wrote:
>>
>> I am getting some really STUPID comments and it's infuriating that I can
>> do nothing about them
>
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Re: [android-developers] Re: When can every developer reply to reviews?

[Martin Krischik]

Am Samstag, 1. Dezember 2012 23:03:25 UTC+1 schrieb Paul-Peter Tournaris:
>
> Someone should make a blog post with all that "faulty" users' behaviour!!!
>
>
you mean like: https://plus.google.com/106913700595933476859

Martin

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Re: [android-developers] Re: When can every developer reply to reviews?

[Παύλος-Πέτρος Τουρνάρης]

Someone should make a blog post with all that "faulty" users' behaviour!!!



On Sat, Dec 1, 2012 at 11:02 PM, b0b  wrote:

>
>
> On Friday, 30 November 2012 18:17:52 UTC+1, TreKing wrote:
>
>> On Fri, Nov 30, 2012 at 8:31 AM, Piren  wrote:
>>
>>> my personal favorites are the "i want the app to have feature X, you get
>>> 1 star until you add it"... bastards lol
>>>
>>
>> Even better: feature X already exists.
>>
>>
> Classic that one.
>
> My favorite example is a random  user asking for a search function while
> the
> app have an in your face magnifying glass icon in every screen. WTF.
>
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Re: [android-developers] Re: When can every developer reply to reviews?

[b0b]

On Friday, 30 November 2012 18:17:52 UTC+1, TreKing wrote:
>
> On Fri, Nov 30, 2012 at 8:31 AM, Piren >wrote:
>
>> my personal favorites are the "i want the app to have feature X, you get 
>> 1 star until you add it"... bastards lol 
>>
>
> Even better: feature X already exists.
>
>
Classic that one. 

My favorite example is a random  user asking for a search function while 
the 
app have an in your face magnifying glass icon in every screen. WTF.

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Re: [android-developers] Re: When can every developer reply to reviews?

[Techni]

I hate those ones.

On Friday, 30 November 2012 12:17:52 UTC-5, TreKing wrote:
>
> On Fri, Nov 30, 2012 at 8:31 AM, Piren >wrote:
>
>> my personal favorites are the "i want the app to have feature X, you get 
>> 1 star until you add it"... bastards lol 
>>
>
> Even better: feature X already exists.
>
>
> -
> TreKing  - Chicago 
> transit tracking app for Android-powered devices
>
>  

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Re: [android-developers] Re: When can every developer reply to reviews?

[TreKing]

On Fri, Nov 30, 2012 at 8:31 AM, Piren  wrote:

> my personal favorites are the "i want the app to have feature X, you get 1
> star until you add it"... bastards lol
>

Even better: feature X already exists.

-
TreKing  - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] Re: When can every developer reply to reviews?

[Παύλος-Πέτρος Τουρνάρης]

So true. And they stop checking for updates after that.
Στις 30 Νοε 2012 4:34 μ.μ., ο χρήστης "Piren"  έγραψε:

> my personal favorites are the "i want the app to have feature X, you get 1
> star until you add it"... bastards lol
>
>
>
> On Friday, November 30, 2012 4:58:09 AM UTC-5, qkx wrote:
>>
>> Yeah, it's totally irritating - my app has fantastic review, but many
>> idiots posted 1-star rating with comments like "cant buy it in my country
>> asshole" or so. It's false, unobjective, and I have nothing to do with that
>> - I would banned comments like this...Another "slow thinking" people post
>> 1-star rating like "xyz function dont work after update" even I wrote
>> expicitely what to do when updating, and if they have problem I expicitely
>> wrote in 2-3 places in description, that it's better to send mails so I can
>> help them. I have even button in my app to send me mail with 1 click, but
>> no - still writing stupid comments. Some people are just stupid :)
>>
>> Dňa piatok, 30. novembra 2012 10:44:51 UTC+1 b0b napísal(-a):
>>>
>>>
>>>
>>> On Friday, 30 November 2012 07:31:00 UTC+1, Techni wrote:

 I am getting some really STUPID comments and it's infuriating that I
 can do nothing about them

>>>
>>>
>>> Good question. I hope Developer comments will not stay in perpetual
>>> beta, with approved developers and second class developers.
>>>
>>> I also get a fair share of user comments that prompts a reply:
>>>
>>> - user making totally false and misleading claim (and I'm not talking
>>> about not agreeing with personal opinion of user here)
>>> - user making support request
>>>
>>>
>>>
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Re: [android-developers] Re: When can every developer reply to reviews?

[Παύλος-Πέτρος Τουρνάρης]

Sometimes it is vital to answer at comments, because people will check the
reviews and might see the stupid comments mentioned above and decide not to
download it, which leads in less downloads and money lose in cases.


On Fri, Nov 30, 2012 at 12:05 PM, Techni  wrote:

> Yup, that's exactly what I'm talking about. I had hoped switching to
> google plus accounts would help, but they haven't done that. They just hid
> the names making it even harder to contact them (sometimes you'd get lucky
> and the name/date would coincide with someone in the purchase history) now
> they have no reason at all to behave
>
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