Re: [arch-general] Blank screen after an interval; maybe related to laptop power supply?

2019-10-27 Thread Dartme via arch-general
It looks like my exact problem is chronicled here:
https://www.dell.com/community/Laptops-General-Read-Only/Black-Screen-When-Power-Plugged-In/td-p/4132614

I'm beginning to think it's an overheating issue?

By the way, regarding the earlier comment, I believe it's a Radeon card,
but I'll double check.


Re: [arch-general] Blank screen after an interval; maybe related to laptop power supply?

2019-10-27 Thread Dartme via arch-general
On Sat, Oct 26, 2019 at 10:00 PM Robin Broda via arch-general <
arch-general@archlinux.org> wrote:

> Can you try blindly typing a command, like `poweroff`, when this happens -
> to see whether the device indeed powers off?
>
> This would confirm whether user input is still being taken or not,
> which helps debugging this substantially.
>

Thank you for the suggestion. I have tried this, but the computer is
actually not working anymore. For instance, I was in the process of a
pacman update, but the update terminated. I can tell because there was no
more hard drive activity, and the same package that was being downloaded
when the computer froze needed to be downloaded again.


Re: [arch-general] Blank screen after an interval; maybe related to laptop power supply?

2019-10-26 Thread Robin Broda via arch-general
On 10/27/19 1:10 AM, Dartme via arch-general wrote:
> I turn on my laptop, sign in (Linux getty), and use the laptop for a couple
> minutes (no graphical applications), then the screen goes black and the
> machine does not appear to respond to any user input (CTRL+ALT+F2, etc.).
> The only recovery I have found is to hold the power button and restart. The
> logs show nothing. When I use the computer without the power supply plugged
> in, the problem doesn't manifest. I'm using a Dell Precision M 4700.
> 
> Any suggestions? What should I be looking at to begin diagnosing the
> problem?
> 

Can you try blindly typing a command, like `poweroff`, when this happens -
to see whether the device indeed powers off?

This would confirm whether user input is still being taken or not,
which helps debugging this substantially.

-- 
Rob (coderobe)

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Re: [arch-general] Blank screen after an interval; maybe related to laptop power supply?

2019-10-26 Thread Robin Broda via arch-general
On 10/27/19 2:06 AM, Kevin Custer wrote:
> Do you have an nvidia optimus configuration? Maybe your nvidia side of
> things is having issues when connected to power?
> 

That would not affect the tty.


-- 
Rob (coderobe)

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Re: [arch-general] Blank screen after an interval; maybe related to laptop power supply?

2019-10-26 Thread Kevin Custer
Do you have an nvidia optimus configuration? Maybe your nvidia side of
things is having issues when connected to power?

On Sat, 2019-10-26 at 19:10 -0400, Dartme via arch-general wrote:
> I turn on my laptop, sign in (Linux getty), and use the laptop for a
> couple
> minutes (no graphical applications), then the screen goes black and
> the
> machine does not appear to respond to any user input (CTRL+ALT+F2,
> etc.).
> The only recovery I have found is to hold the power button and
> restart. The
> logs show nothing. When I use the computer without the power supply
> plugged
> in, the problem doesn't manifest. I'm using a Dell Precision M 4700.
> 
> Any suggestions? What should I be looking at to begin diagnosing the
> problem?


[arch-general] Blank screen after an interval; maybe related to laptop power supply?

2019-10-26 Thread Dartme via arch-general
I turn on my laptop, sign in (Linux getty), and use the laptop for a couple
minutes (no graphical applications), then the screen goes black and the
machine does not appear to respond to any user input (CTRL+ALT+F2, etc.).
The only recovery I have found is to hold the power button and restart. The
logs show nothing. When I use the computer without the power supply plugged
in, the problem doesn't manifest. I'm using a Dell Precision M 4700.

Any suggestions? What should I be looking at to begin diagnosing the
problem?