We are running W7 with Ariel 4.1.1. We can receive, but we not send patron
deliveries. The email account has been tested so we think the problem is
within Ariel.
Any suggestions will be appreciated.
Kim
Kim Wiley, Web Support Analyst
Mary and John Gray Library, Lamar University
Box 10021, Beaumont, TX 77710
409-880-1870
kim.wi...@lamar.edu
Ask and it shall be given you; seek and you shall find; knock and it shall
be opened unto you.
Matthew 7:7
From: Kim Rose Wiley [mailto:kim.wi...@lamar.edu]
Sent: Tuesday, March 08, 2011 4:36 PM
To: jhartsfi...@wsc.ma.edu
Subject: Fwd: [ARIE-L] Problem sending mail
Dear Patrick,
Did you receive any responses from the listserv?
Kim
Kim Wiley
Web Support Analyst
Lamar University Library
409-880-1870
kim.wi...@lamar.edu
_
From: Jon Hartsfield jhartsfi...@wsc.ma.edu
To: arie-l@u.washington.edu
Sent: Tuesday, March 8, 2011 8:08:48 AM
Subject: [ARIE-L] Problem sending mail
Hello,
We are running Ariel 4.1.1 and are having trouble sending mail. It had been
working properly until we had to change the password on the email account.
We updated the password in the Ariel Mail Preferences but whenever we try to
send mail it fails and says to retry. We’ve verified that the new password
is working correctly, but it just won’t work in Ariel. I noticed in the
list archives that there have been issues with authentication between Ariel
and SMTP servers, but the server configuration (as far as we know) hasn’t
changed. I want to doublecheck the logs today but I didn’t see any SMTP
errors when I checked it yesterday.
If anyone has thoughts on what we might want to look at next to fix the
issue, we’d love to hear ‘em.
Thanks!
Patrick
_
Patrick Hartsfield
Reference Assistant
Ely Library
Westfield State University
jhartsfi...@wsc.ma.edu
(413) 572-8921
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